Control Panel Messages - HP T1936AA - Digital Sending Software Support Manual

Control panel messages

The following table lists and explains the messages that appear on the MFP control panel for
digital sending.
If the problem persists, contact an authorized HP dealer.

Control panel messages

Message
No Send Options are
currently available.
E-mail Gateway is not
configured. Contact
administrator.
E-mail Gateway is not
responding. Contact
administrator.
Error executing
Digital Send job. Job
failed.
Address book is full.
To add an address, you
must first delete an
address.
Too many addresses
were found to display.
Please refine your
search.
E-mail Gateway did not
respond. Job failed.
ENWW
Description and actions
There are no licensed Digital Sending services available, and the MFP is
not configured for embedded e-mail or fax.
Use the HP MFP DSS Configuration Utility to enable one or more send
options.
Restart the HP DSS v.
Use the HP MFP DSS Configuration Utility to verify that the license for
the MFP was entered correctly.
Use the HP MFP DSS Configuration Utility to configure embedded e-
mail.
The user attempted to select e-mail as a send option, but no IP address for
an SMTP gateway has been configured.
Use the HP MFP DSS Configuration Utility to configure the e-mail
gateway.
An e-mail gateway is configured, but is not responding.
Verify the SMTP server is running.
Choose another SMTP server.
Verify the SMTP server and the MFP are on the network.
Try sending the job later.
An error occurred while the product was sending a Digital Send job that
caused the transmission of the job to fail.
Check the activity log in the HP MFP DSS Configuration Utility for more
details on the error.
Try sending the job again.
Turn the MFP off and then on again.
Restart HP DSS v.
4
Restart the computer on which HP DSS v.
Delete unneeded addresses from the address book so that you can add
more addresses.
When the user initiated an address book search, the number of addresses
in the address book that matched the search criteria was more than the
MFP could display on the control panel.
Refine the search by typing more characters before initiating the search.
In the midst of sending the job, the e-mail gateway stopped responding and
the MFP was unable to finish sending the job.
Verify the SMTP server is running.
Choose another SMTP server.
Verify the SMTP server and the MFP are on the network.
Try sending the job later.
4
is installed.
4
Control panel messages 33