Solving Print Quality Problems; Print Is Too Light; Dots Are Missing Or Print Quality Is Poor - Lexmark Dot Matrix User Manual

Troubleshooting

Solving print quality problems

The information in the following topics may help you solve print quality problems. If these suggestions do not correct
the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement.

Print is too light

These are possible solutions. Try one or more of the following:
C
HECK THE RIBBON DENSITY CONTROL KNOB
The ribbon density control knob located on the ribbon cartridge is preset to 1. When the print becomes too light,
turn the knob from 1 to 2 to increase print darkness.
C
HECK THE FORMS THICKNESS LEVER
The forms thickness lever may be set to the wrong number. If so, move it to the correct number for the form thickness
you are using.

Dots are missing or print quality is poor

1
Make sure the ribbon is securely installed on the carrier.
2
Adjust the density control knob from 1 to 2 to increase darkness of print.
3
Replace the ribbon cartridge.
4
Run a printer test.
a
Make sure the paper and the ribbon cartridge are installed.
b
Press and hold Start/Stop for five seconds.
c
Press and hold LineFeed, and then press Start/Stop. Release LineFeed when printing begins.
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