Lexmark 4227 User Manual
Lexmark 4227 User Manual

Lexmark 4227 User Manual

Lexmark international printer user guide 4227
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Summary of Contents for Lexmark 4227

  • Page 1 4227 User’s Guide...
  • Page 2 New Circle Road N.W., Lexington, Kentucky 40511-1876, U.S.A. In the United Kingdom and Eire, send to Lexmark International, Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL73RQ. Lexmark may use or distribute any of the information you sup- ply in any way it believes appropriate without incurring any obligation to you.
  • Page 3: Table Of Contents

    Front View of Printer ........
  • Page 4 One Second Tear-Off ........48 Manual Tear-Off (Auto Tear-Off Set to Off) ....48 Setting AutoGap .
  • Page 5 Cleaning the Printer ........
  • Page 6 Glossary ....... . . 145 Index ........149 Contents...
  • Page 7: Chapter 1 - Getting Started

    If any items are missing or damaged, contact your point of purchase. If you need to purchase a parallel printer cable, we recommend Lexmark part number 1329605 (3.05 m or 10 ft.) or 1427498 (6.1 m or 20 ft.). If you need to purchase an RS-232 serial cable, we recommend Lexmark part number 1180786 (6.1 m or 20 ft.).
  • Page 8 Place the printer so that the front of the printer aligns with the edge of the desk or table. Note: If you want to print more than 100 forms, make sure Remove all packing tape from the printer. Pull up the left and right latches on the top cover and lift the top cover to remove it.
  • Page 9 Remove the protective cardboard. Chapter 1: Getting Started...
  • Page 10: Installing The Ribbon Cartridge

    Installing the Ribbon Cartridge Make sure the printer is Off. Make sure the top cover is removed. If you need help, see step 4 on page 2. Manually move the printhead to the far side of the printer. Chapter 1: Getting Started...
  • Page 11 Rotate the ribbon advance knob on the ribbon cartridge counterclockwise to ensure that the ribbon feeds smoothly. If necessary, untwist the ribbon. Manually move the ribbon guide to the far side of the cartridge, as shown below, then rotate the ribbon advance knob to take up any slack in the ribbon.
  • Page 12 Insert the ribbon guide over the metal pins on each side of the printhead. Pins Manually move the printhead to the center position. Align and insert the left and right side tabs of the ribbon cartridge into the slots in the side frames. Press down firmly on the ribbon cartridge to snap it into place.
  • Page 13 Make sure the ribbon feeds smoothly by rotating the ribbon advance knob counterclockwise. Replace the top cover. Chapter 1: Getting Started...
  • Page 14 Attach the acoustic cover. Align the notches on the acoustic cover with the slots on the top cover. Snap the acoustic cover into place. Close the acoustic cover. Chapter 1: Getting Started...
  • Page 15: Connecting The Power Cord

    Connecting the Power Cord Make sure the printer is Off. Connect the smaller end of the power cord to the printer. Connect the other end of the power cord to a properly grounded electrical outlet. Chapter 1: Getting Started...
  • Page 16: Connecting The Parallel Cable

    Connect the parallel cable. This cable is not supplied with your printer. An IEEE 1284-compliant parallel cable such as Lexmark part number 1329605 (3.05 m or 10 ft.) or 1427498 (6.1 m or 20 ft.) is recommended. Note: You do not need to attach a grounding wire to the Chapter 1: Getting Started computer.
  • Page 17 Fasten the clip wires to the parallel cable. You will hear a click. Connect the other end of the parallel cable to your computer. Turn the printer On. Continue with “Printing the Demonstration Page” on page 16. Power Switch Chapter 1: Getting Started...
  • Page 18: Connecting The Serial Cable

    Connect the serial cable and adapter. The cable and adapter are not supplied with your printer. We recommend either one of Lexmark’s null modem RS 232 (DB 25 Female to DB 25 Male) serial cables, part numbers 1180786 (20 ft.) or 1038693 (50 ft.) along with the Serial Interface Adapter, part number...
  • Page 19 If needed, use a ballpoint pen to push the interface mode switch to the On position for RS-422 interface. The default is RS-232 interface. Fasten the clip wires to the serial cable. You will hear a click. Connect the other end of the serial cable to your computer. Chapter 1: Getting Started...
  • Page 20: Changing The Serial Settings

    Changing the Serial Settings Turn the printer On. Press Menu to enter the function menu. Press Item Press Next To change the default, press Next interface option you want appears. Press Store. Press Prev. To change the serial settings: Press Item...
  • Page 21: Verifying Serial Interface Settings

    Verifying Serial Interface Settings On the operator panel, press Menu. Press Item Make sure that forms are loaded. Press Start to print the current printer-function settings. Press Item Press Next appears. Press Store to save the selected value. An asterisk (*) appears next to the selected value.
  • Page 22: Printing The Demonstration Page

    The following steps explain how to load a single sheet of paper so you can print the demonstration page. If you want to load continuous forms, see “Loading Continuous Forms” on page 70. Turn the printer On. Move the paper select lever up to the single sheets Pull the paper supports up.
  • Page 23 Open the manual feed door. Chapter 1: Getting Started...
  • Page 24 Set the left margin. For help, see “Aligning the Left Margin” on page 74. Before inserting paper, make sure that the left paper guide is aligned flush with the [A symbol printed on the margin guide. If the paper guide is not properly aligned, the Demo page prints incorrectly.
  • Page 25 Sheets and Envelopes” on page 78. If Auto Cut Sheet Load is Off, press FormFeed. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 26 Press Item Menu/ Quit Font Item Start/ Stop Press Start to start print demo. One demo page prints. Press Quit to exit the function menu. Chapter 1: Getting Started until Print Demo is displayed. Print Demo Press Start Tear Off Power Tractor2 Ready...
  • Page 27: Setting The Language Of The Operator Panel Messages

    Setting the Language of the Operator Panel Messages To set up your printer in a language other than English: Turn the printer On. Press Menu to enter the function menu. Press Item display. Menu/ Quit Font Item Start/ Stop or Item...
  • Page 28 Press Next . Press Item display. Press Next . Press Item the display. Note: The message displayed appears in English until the Displayed Language English French German Italian Spanish Press Store to save the selected language. The selected language is displayed with an asterisk (*) and the message on the display changes to the selected language.
  • Page 29: Installing Your Application Software

    The printer driver you select in your software application must match the emulation mode you select for your printer. If your software does not allow you to select the 4227 Printer driver, you may need to customize your printer for the Epson emulation mode.
  • Page 30: Epson Emulation Mode

    Epson Emulation Mode If your printer is configured for Epson mode, select the Epson FX-1050 or DFX-5000 printer from the printer selection menu of your application software. See your application’s user documentation for more information. What to do Next You have completed printer setup. To learn more about your printer, continue with “Using the Operator Panel”...
  • Page 31: Chapter 2 - Features And Functions

    Features and Functions Your printer has many features to help you perform your work efficiently. The printer combines excellent print quality along with the ability to print several print styles and graphics. The following table describes the features and functions of your printer.
  • Page 32 Compatible with all IBM and IBM-compatible computers. Compatibility Interface For Parallel, RS-422, and RS-232 cables Connection AutoGap When AutoGap is set to On, the printer automatically adjusts to the thickness of the paper you are using. Chapter 2: Features and Functions...
  • Page 33: Front View Of Printer

    Lowers noise level produced by the printer. Front cover Covers the continuous forms tractor. Manual feed door Manual feed of cut forms. Operator panel Indicates printer status and makes control of printer functions simple and convenient. Paper Supports Acoustic Cover Power Switch Paper Select Lever...
  • Page 34 Aligns the margins of a cut form sheet. Selects the paper type: • Cut form sheets ( • Continuous forms ( Supports cut forms when they are ejected from the printer. Switches power On or Off. Covers the ribbon cartridge and internal components.
  • Page 35: Rear View Of Printer

    Connects the parallel or serial cable. Switches to RS-232c or RS-422 mode. Allows you to tear off continuous forms. Supplies power to the optional Tractor 2 Feeder. Connects power from the power cord to the printer. Chapter 2: Features and Functions...
  • Page 36: Supplies

    A parallel or serial cable, ribbon cartridges, and paper are the only supplies you need for your printer. You can order a parallel cable from Lexmark. Order part number 1329605 (3.05 m or 10 ft.) or part number 1427498 (6.1 m or 20 ft.).
  • Page 37: Chapter 3 - Using The Operator Panel

    Item Start/ Stop Your application software may allow you to operate your printer from your computer. You may not need to use the operator panel very often, although, you will need to check the operator panel for messages if you have printer problems.
  • Page 38: Buttons

    • Select a font. See “Character Options” on page 40 for a list of fonts available for your printer. When you press Font, the printer goes offline and displays the current pitch and font. Note: When a pitch conflicts with a selected font, the Invalid Pitch message appears on the display.
  • Page 39 • Load paper (cut or continuous forms) to the TOF position. Load/Unload • Retract the forms to the tractor position. When the printer detects that it is at the end of a form, a message appears on the operator panel. Press this button to eject the forms from the printer.
  • Page 40: Lights

    Tractor2 (Green) Chapter 3: Using the Operator Panel When you see this light... The printer power is on. The printer is online and ready to print. The following conditions cause the Ready light to turn off: • Pressing Start/Stop •...
  • Page 41: Using The Function Menus

    Press Start/Stop to print the current setting values. Press Quit to exit the function menus. Note: If you have changed any settings, the printer performs a Power-On Self Test. If you did not change any settings, the printer enters the not-ready state.
  • Page 42: Overview Of Function Menus

    Primary Options Note: Menu items marked with an asterisk ( ) may not appear on the operator panel, depending on the printer settings or what printer options are installed. See “Menu Options” on page 38 for further information. Press Default Next Character Opt.
  • Page 43 Auto Tear-Off Auto Cut Sh. Ld. Auto Sheet Feed Tractor Form Length Press Left Margin Next Paper Hand. Opt. Right Margin Bottom Margin Lines Per Inch Eject by FF Press Next AutoGap Single Uni-Dir Print Auto Rdy Cut Sht Press Paper Out Alarm Next TOF Read...
  • Page 44: Menu Options

    The following table provides information on where to find specific functions on the operator panel of the printer. Those selections in italics may or may not appear on the panel, depending on the printer settings or what printer options are installed.
  • Page 45 For example, if you are going to print many documents using Gothic 12pt with a one- inch margin, you can use this function to configure your printer to use those settings upon command. Does not appear if “Disable” is selected in “Default Macro”.
  • Page 46 Copy Macro Allows you to copy the settings of one macro to another. Default Font Changes the default font the printer uses. (Used if no font is designated in the application software). Default Pitch Changes the default pitch the printer uses.
  • Page 47 Auto Cut Sheet Load If on, automatically loads cut sheets into the printer. Auto Sheet Feed Automatically feeds cut sheets if using Auto Sheet Feeder. Does not appear when the Tractor 2 Option is installed.
  • Page 48 Single – Adjusts the printhead to the paper thickness: • when you turn the printer on, • when you change the paper select lever. – Select this option when you want to print several cut sheets with the same paper thickness when using the Auto Sheet Feeder.
  • Page 49 (Select On for high-quality, one-way printing, or select Off for fast, two- way printing). Auto Rdy Cut Sht – When set to On, the printer – When set to Off, you must press Paper Out Alarm Sounds an alarm when the printer is out of paper.
  • Page 50 (continued) Emulation Options Interface Options Chapter 3: Using the Operator Panel Primary Options TOF Read Tells the printer to check the TOF after each new sheet is loaded. Menu Language Changes the language used on the operator panel. Emulation Character Table...
  • Page 51 When you select this function, a series of alignment patterns prints. Trace Mode Prints the hexadecimal values for all data sent to the printer. Secondary Options 1, 2 XON/XOFF, DTR Pacing, Multi XON/XOFF On, Off —...
  • Page 52: Setting The Printer Online Or Offline

    The printer finishes printing the current line and then stops printing. To resume printing, press Start/Stop until the Ready light is on. Advancing the Paper You can use the operator panel to advance the paper when the printer is not printing. To advance the paper: •...
  • Page 53: Using Tear-Off

    • the paper has advanced to the Top-Of-Form (TOF) • the paper has advanced to the load position on the next page • no data, printer control codes, or escape codes have been sent to the printer after advancing to the TOF position The continuous form remains at the tear-off position until the printer receives the next print request.
  • Page 54: One Second Tear-Off

    You can select On, Off, or Single AutoGap from the function menu. AutoGap Set to On When AutoGap is set to On, the printer automatically sets itself to the thickness of the paper you are using. To set AutoGap On, press: Menu.
  • Page 55: Manual Autogap (Autogap Set To Off)

    Manual AutoGap (AutoGap Set to Off) When AutoGap is Off, you can manually adjust the gap position between the printhead and the paper. To manually set AutoGap, press: Menu. Item until AutoGap appears. Next Item or Item Store. Next Item or Item Store to save the setting.
  • Page 56: Autogap Set To Single

    Auto Sheet Feeder. The printer adjusts the printhead to the paper’s thickness when you turn the printer on or when the paper select lever is changed. There are two Single AutoGap options: •...
  • Page 57: Selecting Or Locking A Font Or Pitch

    Selecting or Locking a Font or Pitch When you select a temporary font or pitch, the printer uses it unless the document software specifies a different one. The printer reverts to the default font/pitch when you turn the power off.
  • Page 58: Setting And Using A Macro

    Setting and Using a Macro You can use up to four macros to store your settings permanently. To set a macro, follow these steps: Press Menu. Press Item Press Next Press Store to save the setting. Press Prev. Set and store your settings (see “Macro x Options” on page 40 for a list of items you can set in your macro).
  • Page 59: Disabling/Enabling The Operator Panel

    Turn the printer Off. Press and hold Micro Note: When any button except Start/Stop, FormFeed, or Load/ Unload is pressed while the printer is disabled, the Operator Panel Disabled message appears on the display for approximately 2 seconds. To enable the operator panel, repeat the above procedure.
  • Page 60 Chapter 3: Using the Operator Panel...
  • Page 61: Chapter 4 - Selecting And Loading Paper

    Selecting and Loading Paper Paper Types and Sizes Below is an illustration of the types of paper you can use with your printer. Single Sheets Continuous Forms Envelope Labels Chapter 4: Selecting and Loading Paper Chapter...
  • Page 62: Single Sheets

    Single Sheets Maximum Minimum Multiple Part Single Sheets Maximum Minimum Chapter 4: Selecting and Loading Paper Page Width Page Length Weight 420 mm 558.8 mm 90 g/m (16.5 in.) (22.0 in.) (24 lb.) 76 mm 76 mm 56 g/m (3.0 in.) (3.0 in.) (15 lb.) Page Width...
  • Page 63: Single Continuous Forms

    Single Continuous Forms Maximum Minimum Maximum Hole to Hole Minimum Hole to Hole Multiple Part Continuous Forms Maximum Minimum Maximum Hole to Hole Minimum Hole to Hole Page Width Page Length Weight 406 mm 90 g/m (16.0 in.) (24 lb.) 76 mm 76 mm 56 g/m...
  • Page 64: Envelopes

    Envelopes Maximum Minimum Multiple Part Forms (45 g/m Single Sheets Continuous Forms Envelopes Chapter 4: Selecting and Loading Paper Width Length 420 mm 558.8 mm (16.5 in.) (22.0 in.) 76 mm 76 mm (3.0 in.) (3.0 in.) or 12 lb) - Thickness Single 0.058-0.114 mm (0.0023-0.0045 in.)
  • Page 65: Loading A Single Sheet Or Envelope

    “Tractor 2 Feeder” on page 96 for paper loading instructions. Loading a Single Sheet or Envelope into the Manual Feed Turn the printer On. Make sure the paper path is clear. If continuous forms are currently loaded, park them by pressing Load/Unload.
  • Page 66 Pull the paper supports up. Open the manual feed door. Chapter 4: Selecting and Loading Paper Paper Select Lever Paper Supports...
  • Page 67 For example, if you set the left margin at 2.54 cm (1 in.) on the printer, and also have the left margin set at 2.54 cm (1 in.) in your application software, the printer begins printing 5.08 cm (2 in.) from the left edge of the page.
  • Page 68 To load a single sheet: Place a single sheet against the left paper guide. Move the right paper guide so that it aligns with the right edge of the paper. When you load preprinted forms, put the top of the form in first, printed side up.
  • Page 69 Single Sheets and Envelopes” on page 78. • If Auto Cut Sheet Load is Off, press FormFeed. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 70: Setting Auto Cut Sheet Load

    Setting Auto Cut Sheet Load When set to On, the printer automatically loads a cut form. When set to Off, you must press FormFeed or LineFeed to load a cut form. To turn Auto Cut Sheet Load On, press: Menu.
  • Page 71: Loading A Single Sheet Or Envelope With Continuous Forms

    Loading a Single Sheet or Envelope With Continuous Forms Already Loaded Move the paper select lever down to the continuous forms position. Turn the printer On. Paper Select Lever To clear the paper path, tear off the leading edge of the continuous form, as shown.
  • Page 72 Open the manual feed door. Move the paper select lever up to the single sheets position. Manual Feed Door Chapter 4: Selecting and Loading Paper Paper Select Lever...
  • Page 73 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch in your application software, the printer begins printing 2 inches from the left edge of the page.
  • Page 74 To load a single sheet: Place a single sheet against the left paper guide. Move the right paper guide so that it aligns with the right edge of the paper. When you load preprinted forms, put the top of the form in first, printed side up.
  • Page 75 “Setting Auto Cut Sheet Load” on page 64. • If Auto Cut Sheet Load is Off, press FormFeed. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 76: Loading Continuous Forms

    Make sure AutoGap is On. (This is the default setting.) For help, see “AutoGap Set to On” on page 48. Move the paper select lever down to the continuous forms position. Pull up the bottom front of the printer to open the front cover. Chapter 4: Selecting and Loading Paper...
  • Page 77 Pull up the left and right tractor locking levers to unlock the tractors. Locking Lever Open the left and right tractor doors. Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary, move the left or right tractor to adjust the tractor to the paper width.
  • Page 78 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of...
  • Page 79 Press Start/Stop. The paper loads to the first print position, or tear-off position if Auto Tear-Off is On. Make sure the printer is online (Ready light is on solid). If not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 80: Aligning The Left Margin

    For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.
  • Page 81: Continuous Forms

    Continuous Forms To set the left margin for continuous forms, first locate the [A symbol on the printer (see figure below). [A Symbol Pull up the left and right tractor locking levers to unlock the tractors. Locking Lever Move the left tractor to the left or right of the [A symbol. Push down the left tractor locking lever to lock it in place.
  • Page 82: Top-Of-Form (Tof)

    Note: Use this method to set TOF for continuous forms loaded in the optional Tractor 2 Feeder. To set and save TOF: Turn the printer On. Make sure the paper path is clear. Move the paper select lever down to the continuous forms position.
  • Page 83 Whenever you change the TOF setting, tear off excess continuous forms, then unload and reload the paper by pressing Load/ Unload. This ensures the printer goes to the current TOF setting. Note: When Auto Tear-Off is set to On, the paper advances to the current tear off position.
  • Page 84: Setting Tof For Single Sheets And Envelopes

    Move the paper select lever up to the single sheets Load a cut sheet of paper or envelope through the manual feed. The printer moves the paper or envelope to the current TOF. Press Menu. Set Top Of Form appears. Press any paper movement key (Micro LineFeed) to move the paper or envelope to the appropriate position.
  • Page 85: Auto Tear-Off (Set To On)

    Press Start/Stop to take the printer offline. Press Micro or Micro to move the paper to the appropriate position on the tear bar. The printer beeps if you go out of range. Press Start/Stop to set and save the tear-off position. The printer beeps twice.
  • Page 86: Auto Tear-Off (Set To Off)

    Press Start/Stop to take the printer offline. Press Micro or Micro to move the paper to the appropriate position on the tear bar. The printer beeps if the paper is out of range. Press Start/Stop to set and save the tear-off position.
  • Page 87: Adjusting Bidirectional Alignment

    Adjusting Bidirectional Alignment If your print job looks fuzzy or blurry, you may wish to adjust the character alignment (also called bidirectional alignment) on your printer. The following steps illustrate how to adjust the alignment of the print wires. Load continuous forms.
  • Page 88 Press Next Lines 2 and 4 move to align with lines 1 and 3. The printer is aligned correctly when lines 2 and 4 are vertically aligned with lines 1 and 3. Press Item move lines 2 and 4 to the left. In the example below, press Item Press Store to save the selected value.
  • Page 89: Chapter 5 - Printer Options

    Printer Options The following options are available for your printer: Available Options Auto Sheet Feeder Extended Cut Sheet Paper Guides Parallel Cable Printer Stand Serial Cable Tractor 2 Feeder Chapter Part Number 79F4841 1333163 1329605 (3.05 m [10 ft.]), 1427498 (6.1 m [20 ft.]),...
  • Page 90 This section also describes how to install the Auto Sheet Feeder and Tractor 2 Feeder. Paper loading instructions for the options are also included. For information about the: Auto Sheet Feeder Tractor 2 Feeder Chapter 5: Printer Options See page...
  • Page 91: Auto Sheet Feeder

    Auto Sheet Feeder Read this section to install the Auto Sheet Feeder, change the Auto Sheet Feeder setting on the printer, and load paper in the Auto Sheet Feeder. The Auto Sheet Feeder attaches to the front of your printer and automatically feeds single sheets of paper into the printer.
  • Page 92 Width Paper Weight Paper width greater than 215. 9 mm (8.5 in.). For 215.9 mm (8.5 in.) paper width or less. Chapter 5: Printer Options 139.7 mm (5.5 in.) minimum 355.6 mm (14.0 in.) maximum 558.8 mm (22 in.) 105 mm (4.13 in.) minimum 364 mm (14.3 in.) maximum...
  • Page 93: Installing The Auto Sheet Feeder

    The Auto Sheet Feeder is easy to install and remove. You will not need to make electrical connections or require special training or tools. Make sure the printer is Off. Open, pull up, and remove the front cover. Paper Select Lever Push up the paper select lever.
  • Page 94 Attach the front paper supports to the Auto Sheet Feeder. Pull the paper supports to the upright position and attach the wire paper supports to them. Chapter 5: Printer Options Wire Paper Supports Paper Supports...
  • Page 95 Auto Sheet Feed on, press: Menu. Item until Paper Hand Opt. appears. Next Item until Auto Sheet Feed appears. Next to see the printer’s setting. Item until On appears. Store to save the setting. Quit to exit the function menus. Chapter 5: Printer Options...
  • Page 96: Loading Paper In The Auto Sheet Feeder

    Gap” on page 48. Move the paper select lever up to the single sheet Pull the paper supports to the upright position. Pull the locking lever forward to allow paper to be loaded. Locking Lever Chapter 5: Printer Options position.
  • Page 97 Place single sheets into the Auto Sheet Feeder. Note: • Place letterhead paper with the letterhead facing up and toward the printer. • The paper level should not exceed the markings on the label located on the inside of the paper holder.
  • Page 98 Auto Sheet Feeder. Left Paper Guide Move the right paper guide to match the paper width you are using. Chapter 5: Printer Options Printing begins at the [A symbol. Margin Guide The distance from the [A symbol to the left...
  • Page 99 Push the locking lever in toward the printer. Locking Lever Press Start/Stop. The Ready light comes on and you are ready to print. Chapter 5: Printer Options...
  • Page 100 Loading Paper for Auto Sheet Feeder Manual Feed If continuous forms are currently loaded on the printer, park the continuous forms before performing these steps. For help parking continuous forms, see steps 1 and 2 of “Parking Continuous Forms and Changing Tractor Feeders” on page 111.
  • Page 101 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.
  • Page 102: Tractor 2 Feeder

    Tractor 2 Feeder The Tractor 2 Feeder attaches to the front of your printer and provides dual tractor capability with a second tractor feed for continuous forms. This option lets you have two different types of continuous forms loaded on your printer at the same time. (A...
  • Page 103: Installing The Tractor 2 Feeder

    Note: Before installing the Tractor 2 Feeder, make sure contin- uous forms are loaded on the other tractor feeder. (When Tractor 2 is installed, you must remove it from the printer to load continuous forms on the other tractor feeder.) For help loading continuous forms on the other tractor feeder, see “To load continuous forms:”...
  • Page 104 Insert the tabs on both sides of the Tractor 2 Feeder into the grooves on the printer. Left Side Panel Attach the front cover that came with the Tractor 2 Feeder. Chapter 5: Printer Options Groove Right Side Panel Front Cover...
  • Page 105 Remove the system board cover from the back of the printer. Lift the cover while prying at the bottom center. On the system board cover, twist the knockout plug to remove Replace the system board cover. Chapter 5: Printer Options...
  • Page 106 Tractor 2 Feeder Cable Position the cable clamp flush with the bottom edge of the printer and against the embossed edge, with the open section facing upward. Cable clamp Chapter 5: Printer Options...
  • Page 107 Insert the Tractor 2 Feeder cable into the clamp, as shown, and snap the clamp shut. Turn the printer On. See “Loading Paper in the Tractor 2 Feeder” on page 102 for information on how to load the Tractor 2 Feeder.
  • Page 108: Loading Paper In The Tractor 2 Feeder

    Turn the printer On. Make sure the paper path is clear. If a single sheet or envelope is loaded in the printer, remove it. Make sure AutoGap is set to On or Single AutoGap. For help, see “Setting AutoGap” on page 48.
  • Page 109 Lift up and pull out the manual feed tray to remove it from the Tractor 2 Feeder. Pull up the left and right tractor locking levers to unlock the tractors. Locking Lever Open the left and right tractor doors. Chapter 5: Printer Options...
  • Page 110 Place the paper holes over the second or third pins on the trac- tors. If necessary, move the left or right tractor to adjust the tractor to the paper width. Left Tractor Door Right Tractor Door Close the left and right tractor doors. Chapter 5: Printer Options...
  • Page 111 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.
  • Page 112 Press Start/Stop. The paper loads to the print position or the tear-off position if Auto Tear-Off is On. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 113 Use only single sheets of paper or single-part forms. Turn the printer On. Make sure the paper path is clear. If continuous forms are loaded in the printer, park them: Tear off the leading edge of the continuous forms. Press Load/Unload to park the continuous forms.
  • Page 114 Pull the paper supports to the upright position. Paper Supports Paper Select Lever Chapter 5: Printer Options...
  • Page 115 For example, if you set the left margin at 1 inch (2.54 cm) on the printer, and also have the left margin set at 1 inch (2.54 cm) in your application software, the printer begins printing 2 inches from the left edge of the page.
  • Page 116 “Setting Auto Cut Sheet Load” on page 64. If Auto Cut Sheet Load is Off, press FormFeed. Make sure the printer is online (Ready light is on solid). If it is not, press Start/Stop until the Ready light is on solid. You are now ready to print.
  • Page 117: Parking Continuous Forms And Changing Tractor Feeders

    You can either change tractors temporarily (switch for current print job only) or change the default tractor. To change tractors temporarily, press: Menu. Item Next Item until Select Tractor appears. until Tractor 2 appears. Chapter 5: Printer Options...
  • Page 118 Quit to exit the functions menu. To change the default tractor, press: Menu. Item Next Item Next Item Store to save the setting. Quit to exit the functions menu. Chapter 5: Printer Options until Paper Hand Opt. appears. until Tractor appears. until Tractor 2 appears.
  • Page 119: Removing The Tractor 2 Feeder

    Press down on the tabs on both sides of the Tractor 2 Feeder. While holding the tabs down, pull the Tractor 2 Feeder straight out of the printer. Load continuous forms on the normal tractor feeder. For help, see “To load continuous forms:” on page 70.
  • Page 120 Chapter 5: Printer Options...
  • Page 121: Chapter 6 - Solving Printer Problems

    For additional assistance and answers to your questions, contact your point of purchase, or see the printer registration card for the number appropriate for your country. Notes:...
  • Page 122: Testing The Printer

    Testing the Printer Each time you turn the printer on, it performs an internal check, or Power-On Self Test, of its settings. The printer can also perform a printer test. You can run this test even if your printer is not connected to your computer. If the printer is connected to your computer, make sure the computer is turned on.
  • Page 123: Clearing Paper Jams

    Go to step 6. Remove the remaining forms by pulling them slowly toward the back of the printer. If the forms are blocked by the ribbon, remove the ribbon cartridge before attempting to remove the forms. For instructions on removing and loading the ribbon cartridge, see “Removing the Ribbon Cartridge”...
  • Page 124: Problem Conditions

    002 Paper Jam Chapter 6: Solving Printer Problems Probable Causes and Actions • End-of-form (EOF) condition. Action: Load forms or paper in the printer and press Start/ Stop. • Forms are loaded incorrectly. Action: Check that the forms are loaded correctly. For help, see “Loading Continuous Forms”...
  • Page 125 Tip: Even if the top cover seems to be closed, there may be paper caught between the top cover and the printer unit. 007 Data Error • Data is not transmitted correctly and the printer prints ¿, ¿¿, or ¿¿¿. Action: Turn off the printer. Check that the serial settings of the serial interface are correct.
  • Page 126 Action: Turn off the printer. Remove the jammed paper from the printer. • A Hardware error occurred. Action: Turn off the printer. Wait 30 seconds, then turn the printer on. If the error still occurs, contact your point of purchase, or see the printer registration card for the number appropriate for your country.
  • Page 127: Paper Feed Problems

    Paper does not feed. • Obstruction in the printer. Paper is jammed. Tip: Even if the printer does not detect a paper jam, a Paper is torn. piece of paper may remain in the printer, or adhesive tape or glue stuck to the platen may prevent the paper from feeding properly.
  • Page 128: Printing And Print Quality Problems

    Action: Press Start/Stop. (Ready light comes on.) • Printer cable is disconnected or not connected correctly. Action: Turn off the computer and the printer. Check that the printer cable is connected correctly at both ends. Turn the computer and printer on.
  • Page 129 Action: Replace the ribbon cartridge. For help, see “Installing the Ribbon Cartridge” on page 4. • Printhead is not working. Action: The printer needs repair. Forms are smudged. • Ribbon cartridge is not set correctly. Action: Reset the ribbon cartridge correctly. For help, see “Installing the Ribbon Cartridge”...
  • Page 130: Alarm And Abnormal Noise

    Messages” on page 118. • Printer is not placed on a sturdy level surface. Action: Place the printer on a desk or table. Check that no objects are touching the printer. • Ribbon cartridge is not snapped in place correctly. For help, see “Installing the Ribbon Cartridge”...
  • Page 131: Power Problems

    • Operator panel is disabled. Start/Stop, Action: Normal operation. Load/Unload, and FormFeed do not Note: If you want to change the operator panel to the work. enable mode, see “Disabling/Enabling the Oper- ator Panel” on page 53. Chapter 6: Solving Printer Problems...
  • Page 132: Display Messages

    Draft Gothic Chapter 6: Solving Printer Problems Description The printer is online and ready to accept data, and IBM PPDS mode is selected. The printer is online and ready to accept data, and Epson emulation mode is selected. The printer is out of paper or the paper is not loaded properly.
  • Page 133 Press Font or Pitch. Press Store Press Store to save your selection. Press Tear Off The printer is waiting for you to press Tear Off. Press Load Press Load/Unload to load or unload paper or to park continuous forms. Invalid Pitch The pitch setting conflicts with the selected pitch.
  • Page 134 Chapter 6: Solving Printer Problems...
  • Page 135: Chapter 7 - Maintaining Your Printer

    Unplug the power cord. Wait until the printhead is cool. Cleaning the inside of the Printer: Every few months, use a soft brush and a vacuum to remove dust, ribbon lint, and pieces of paper. Remove the ribbon cartridge to prevent the ribbon from going into the vacuum.
  • Page 136: Cleaning The Auto Sheet Feeder Rollers

    Cleaning the Auto Sheet Feeder Rollers Remove all paper from the printer. Turn the Auto Sheet Feeder upside down and place it on a flat surface. Clean the two paper-guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth.
  • Page 137: Removing The Ribbon Cartridge

    Turn the printer Off. Remove the top cover. Carefully pull up on the ribbon guide while also pulling up on the ribbon cartridge. The cartridge unlatches from the printer. Ribbon Guide For help installing a ribbon cartridge, see “Installing the Ribbon Cartridge”...
  • Page 138 Chapter 7: Maintaining Your Printer...
  • Page 139: Appendix A - Notices

    Federal Communications Commission (FCC) Statement The Lexmark 4227 Printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 140: Industry Canada Compliance Statement

    To assure compliance with FCC regulations for a Class B computing device, use a properly shielded and grounded parallel interface cable, such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in violation of FCC regulations.
  • Page 141: The United Kingdom Telecommunications Act 1984

    This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.
  • Page 142: Safety Information

    Safety Information • If your product is NOT marked with this symbol, MUST be connected to an electrical outlet that is properly grounded. • The power cord must be connected to an electrical outlet that is near the product and easily accessible. •...
  • Page 143 Norme di sicurezza • Se il prodotto NON è contrassegnato con questo simbolo DEVE essere collegato lo stesso ad una presa elettrica con messa a terra. • Il cavo di alimentazione deve essere collegato ad una presa elettrica posta nelle vicinanze del prodotto e facilmente raggiungibile.
  • Page 144 Veiligheidsvoorschriften • Zorg ervoor dat uw produkt is aangesloten op een geaard stopcontact als het produkt NIET is gemarkeerd met det symbool • Het netsnoer moet worden aangesloten op een gemakkelijk bereikbaar stopcontact in de buurt van het produkt. • Neem contact op met een professionele onderhoudstechni- cus voor onderhoud en reparaties die niet in de bij het produkt geleverde instructies beschreven worden.
  • Page 145 Säkerhetsanvisningar • Om produkten INTE är märkt med denna symbol MÅSTE den anslutas till ett jordat vägguttag. • Nätkabeln måste anslutas till ett lättåtkomligt vägguttag i närheten av maskinen. • Låt endast utbildad servicepersonal utföra sådan service och sådana reparationer som inte beskrivs i handlednin- gen.
  • Page 146 Japanese Safety Information Chinese Safety Information Korean Safety Information Appendix A: Notices...
  • Page 147: Appendix B - Statement Of Limited Warranty

    This Statement of Limited Warranty applies to this machine if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark authorized remarketer, referred to in this statement as “Remarketer.” This machine is subject to these terms only if located in the country of the seller from whom the machine was purchased.
  • Page 148: Warranty Service

    When warranty service involves the exchange of a machine or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original machine.
  • Page 149: Limitation Of Liability

    Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages.
  • Page 150 This limitation of remedies also applies to any developer of materials supplied to Lexmark. Lexmark’s and the developer’s limitations of remedies are not cumulative. Such developer is an intended beneficiary of this limitation. Additional Rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages.
  • Page 151 Also called compressed print mode. Connected paper continuous forms. forms that feed continuously through the printer, and are perforated to allow you to tear them apart. A control character used control code. for print operations, such as line spacing or carriage return.
  • Page 152 A value, parameter, or default. attribute that the printer uses when none is specified. document-on-demand. capability to automatically move paper from the print line to the tear off bar upon completion of a print job.
  • Page 153 A line printed over a overscore. character. A type of connection parallel interface. that links a printer to a computer, by which all 8 bits of a character are sent at the same time. A means to disable the park.
  • Page 154 A type of connection serial interface. that links a printer to a computer, by which the 8 bits of a character are sent one bit at a time. A short line stemming from, and serif.
  • Page 155 Off (manual) Single bidirectional alignment buttons, operator panel changing tractor feeders cleaning auto sheet feeder rollers printer clearing jams configuring the printer connecting parallel cable power cord serial cable continuous forms aligning the left margin Auto Tear-Off 79, 80 loading...
  • Page 156 2 feeder with continuous forms locking font pitch Macro x Options macros, setting and using maintenance cleaning printer ribbon cartridge Manual AutoGap settings margins, aligning operator panel advancing paper buttons disabling/enabling function menus overview table...
  • Page 157 Top-Of-Form stopping the printer using Tear-Off 47–48 options auto sheet feeder 83, 85 extended paper guides parallel cable printer stand serial cable tractor 2 feeder 83, 96 paper advancing loading auto sheet feeder tractor 2 feeder 56–58...
  • Page 158 Set Top of Form setting AutoGap operator panel language printer online or offline Top-Of-Form in a Macro setting macros single sheets, loading software, installing solving problems alarm and abnormal noise clearing paper jams display message list...
  • Page 159 June 1996 You may use this form to communicate your comments about this publi- cation, with the understanding that Lexmark may use or distribute what- ever information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 160 Please Do Not Staple BUSINESS REPLY FIRST CLASS MAIL PERMIT NO. 2659 POSTAGE WILL BE PAID BY ADDRESSEE Lexmark International Inc. Department F95, Building 035-3 740 NEW CIRCLE ROAD NW LEXINGTON KY 40511-9954 | | | | | | |...

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