Lexmark Dot Matrix User Manual page 64

Forms printer 2500+ series
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Troubleshooting
Control panel lights
Power
Ready
Paper Out
Panel Lock
Font Lock
Power
Power
Ready
Paper Out
Panel Lock
Power
Ready
Paper Out
Panel Lock
Power
Ready
Paper Out
Tractor 2
Status
On
Blinking
Blinking
Blinking
Blinking
Off
On
Off
Blinking
Blinking
On
Blinking
Blinking
Blinking
On
Blinking
Blinking
Blinking
Action required
1
Check for a paper or ribbon jam.
2
Unplug the printer power cord from the electrical
outlet.
3
Remove the ribbon cartridge, and then check for
paper dust or bits of paper.
4
Make sure the carrier packing tape has been
removed.
5
Plug the printer power cord to a properly grounded
electrical outlet, and then run the printer test.
a
Replace the ribbon cartridge and make sure
paper is loaded.
b
Press and hold Start/Stop for five seconds.
Note: The Power light turns orange.
c
Press and hold LineFeed, and then press
Start/Stop.
d
Release LineFeed when printing starts.
Note: Printing continues until you stop the printer.
6
If the printer test fails, then contact Customer
Support.
Note: If the printer is not beeping, then there is a
power supply problem. Contact Customer Support.
Check the power cord and power source. If the power
light remains off, then contact Customer Support.
The paper select lever has been changed while the paper
was loaded. Move the paper select lever back to the
correct position, and then press Start/Stop.
Note: Make sure the paper is parked or unloaded
before changing the position of the paper select lever.
1
Open and close the control panel.
2
Unplug the printer power cord, and then plug it
again to the electrical outlet.
3
If the control panel light sequence continues, then
contact Customer Support.
Make sure the Tractor 2 option is installed correctly. For
more information, see the documentation that came
with the option.
64

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