3Com SUPERSTACK 3 WEBCACHE 3000 User Manual page 279

amounts of traffic on the network. Reload the Web interface by clicking
Reload on the browser's toolbar. If this does not solve the problem, go to
the end of the URL in the Address field of the browser and press [Return].
This causes the page to be reloaded entirely. If this does not solve the
problem, click in the part of the Web interface that has not displayed and
repeat the above.
Web interface screens are not displayed or do not operate
correctly following a Software Upgrade or Software Installation
You must clear the Web browser cache.
In Internet Explorer, select Tools > Options > Delete Files.
In Netscape, select Edit > Preferences > Advanced > Cache and select
both Clear Disk Cache and Clear Memory Cache.
Some of the text is not displayed in the Web interface screens.
You must ensure that the Display Font Size for your System is set to
. If it is set to
Fonts (96 dpi)
display correctly.
"URL not found" messages are displayed when the Contacts,
Home Page, Library or Support icons in the Help View are clicked.
Your management workstation cannot access the World Wide Web.
Contact your network administrator.
You forget the password for the admin user name and can no
longer perform important management operations.
Use the password recovery method outlined on
password for the admin user name.
The System Time does not update in the Web interface
The system time shown in the Device Summary table does not get
automatically refreshed in the Web interface. Click Refresh in your
browser to update the time.
The System Time is inaccurate
Check that:
The Webcache system time is configured to be set through the
I
Network Time Protocol (NTP).
NTP is enabled on the Webcache. If it is enabled, ping the NTP server
I
that you have specified to check that it is operational.
Solving Web Interface Problems
, the Web interface will not
Large Fonts
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279
Small
to define a new