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Viper 200 Installation Manual
Technical support
If you experience problems installing or using your tape drive,
contact one of the technical support services listed below.
World-wide services:
Worldwide web: A wide variety of technical support services
are available on Seagate's World Wide Web site, located at
http://www.seagate.com
Seagate E-mail Technical Support: You can e-mail
questions or comments to: tapesupport@seagate.com
Regional services
Seagate provides technical support through several regional
centers worldwide. These services may include:
•
•
•
•
Seagate phone technical support: For one-on-one
help, you can talk to a technical support specialist during
local business hours. Before calling, note your system
configuration and drive model number.
Seagate Technical Support FAX: You can FAX
questions or comments to technical support specialists.
Responses are sent during local business hours.
SeaFAX: You can use a touch-tone telephone to access
Seagate's automated FAX system to receive technical
support information by return FAX. This service is
available 24 hours daily.
SeaBOARD: SeaBOARD is Seagate's automated
computer bulletin board system, available 24 hours daily.
Set your communication software to eight data bits, no
parity and one stop bit (8-N-1).
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