Technical Support; Regional Services; Worldwide Services - Seagate TapeStor Travan 20GB Online User's Manual

TapeStor Travan Portable USB Tape Drive
Technical
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Support
If you experience problems installing or
using your tape drive, contact one of the
technical support services listed below
and on the following pages.

Worldwide services:

Worldwide web: A wide variety of techni-
cal support services are available on
Seagate's Worldwide Web site, located at
http://www.seagate.com
Seagate E-mail Technical Support: You
can e-mail technical questions or
comments to: tapesupport@seagate.com
Online User Guide

Regional services

Seagate provides technical support through several
regional centers worldwide. These services may include:
• Seagate phone technical support: For one-on-one help,
you can talk to a technical support specialist during local
business hours. Before calling, note your system configu-
ration and drive model number.
• Seagate Technical Support FAX: You can FAX questions
or comments to technical support specialists. Re-
sponses are sent during local business hours.
• SeaFAX: You can use a touch-tone telephone to access
Seagate's automated FAX system to receive technical
support information by return FAX. This service is
available 24 hours daily.
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