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Quit
Symptom
Spots or lines appear on
received faxes.
The machine dials a
number, but fails to make
a connection with another
machine.
The machine is unable to
store a document in
memory.
Blank areas appear at the
bottom of each page, or
on other pages, only a
small strip of text is
printed at the top of the
page.
Previous Page
Solution
• Check to see if the phone line is noisy.
• Check the print head in your machine by
making a copy.
• Check the transmitting machine for a
dirty scan glass.
The other machine may be turned off, out of
paper, or cannot answer incoming calls. Have
the operator of the other machine investigate
the problem.
There may be insufficient memory available
to store the document. If the display shows a
MEMORY FULL error message, delete any
documents you no longer need from the
memory, then try storing the document.
Check the paper settings in the user option
setup. Refer to
Selectable Options
7-17
.
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Troubleshooting
