HP A4500A - VMEbus Single Board Computer 744 Motherboard Hardware Manual page 147

Chassis Code to Customer Replaceable Unit (CRU) Decode
This is a guide to identify failing CRU's from the Error Chassis Logs. The guide includes the following
information:
• "Accessing Error Chassis Logs"
• "Key Identification Fields for Error Chassis Logs"
• "Cross-Referencing Chassis Log Errors to A400/500 CRU's."
Accessing Error Chassis Logs
Execute the following steps to access the Error Chassis Logs.
1. At the system console prompt, type CTRL B (this will bring up the gsp login screen)
2. Type in the Service Processor Login and Password (this will give you a GSP prompt)
3. At the prompt,
GSP>, type SL (this will take you to the support logs)
4. At the prompt,
Which buffer are you interested in:
Incoming, Error, Current boot, Last boot? (I/A/E/C/L), type E (for error logs)
5. At the prompt,
Do you want to set up filter options on this buffer? (Y/[N]), type N
6. At this point, the most recent Error Log Entry (Log Entry #0) will be displayed. A carriage return after
this will display the next log entry. Type Q to stop displaying the log entries.
7. At the prompt,
GSP>, type CO to return to the console
Key CRU Identification Fields for Error Chassis Logs
The following fields (bold in the sample error log entry) are useful for FRU identification.
Alert Level:
Source:
Source Detail:
Source ID:
Problem Detail:
Timestamp:
Cross-Referencing Chassis Log Errors to A400/A500 CRU's
Use the following table to identify the failing CRU from the Chassis Log information.
Chapter
How the problem has affected the system operation.
What major part of the system the alert is referring to (i.e., platform,
memory, processor, etc.).
What sub-part of the system the alert is referring to (i.e., cabinet fan,
DIMM, high voltage DC power, etc.).
Specific CRU referred to in Source and Source Detail (i.e., fan #1).
Specific problem information (i.e, power off, functional failure, etc.).
When the problem occurred.
Chassis Code to Customer Replaceable Unit (CRU) Decode
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