Checking The Crate For Damage; In Case Of Damage In Germany; In Case Of Damage In Importer Markets; Unpacking The Motorcycle - BMW R 1100 S Repair Manual

Checking the crate for damage

•
When the motorcycle arrives, check the crate im-
mediately for damage and if necessary examine
the contents for consequential damage.

In case of damage in Germany

•
Note the damage on the delivery slip.
•
Read the information sheet on damage in transit.
•
Immediately notify the freight carrier (e.g. freight
forwarder or DB) and
Bavaria Wirtschaftsagentur GmbH
Abteilung ZW - 12
80788 München
Phone 089/14327-632
Fax. 089/14327-709

In case of damage in importer markets

•
Note the damage on the delivery slip.
•
Comply with specific national market proce-
dures.
In case of doubt, please submit enquiries to:
Bavaria Wirtschaftsagentur GmbH
Abteilung ZW - 12
D-80788 München
Tel. +49 89 14327 632
Fax. +49 89 14327 709
•
Immediately notify the freight carrier (e.g. freight
forwarder).

Unpacking the motorcycle

•
Lever off the cover.
•
Take out the separate pack of items:
– Spare keys
– Owner's Manual
– Windscreen and securing screws
•
Pry off the cross struts with a suitable lever.
e
Caution:
Do not hammer out the cross struts or the motor-
cycle may be damaged.
•
Remove the end panels.
•
Remove the side panels.
e
Caution:
Remove all nails projecting from the base of the
crate or lying on the floor.
•
Dispose of the packing materials in an environ-
mentally responsible manner as described in
Service Information 23/91 - Sales.
00.14
Installing remaining items on
motorcycle
•
Wheel the motorcycle clear of the wooden pallet.
•
Carefully tighten the securing screws by hand.

Inspecting motorcycle for damage

•
Check for defects.
•
Send an "Urgent notification" to
BMW AG, Sparte Motorrad, UX-VS-1
Fax No.
•
Rectify the defect.
•
Use the electronic parts list to order parts, if
needed.
•
Costs are to be processed by the warranty claim
system (stage 4). Defect codes:
– Parts missing
– Parts damaged
– Incorrect parts delivered
•
If the parts that are needed do not appear in the
electronic parts list (e.g. parts for official-user
motorcycles), send an order form to:
Fax No.

Checking that delivery is complete

– All optional extras
– Toolkit
– Documentation
S000030
+49 89 382 33220
10 01 00 00 00
10 02 00 00 00
10 03 00 00 00
+49 30-3396-2262