Maintenance And Troubleshooting; Table 4-1 Nec Csd Service And Information Telephone Numbers - NEC DIRECTION L Service Manual

Section 4

Maintenance and Troubleshooting

This section provides information on maintaining and troubleshooting the
Direction Series computers. Table 4-1 provides the NEC CSD service telephone numbers.
Also included in this section are the error beep code descriptions and a procedure for
replacing the CMOS battery.

Table 4-1 NEC CSD Service and Information Telephone Numbers

Service
To contact the NEC CSD Direction Technical
Support Center (TSC):
To order spare parts:
To contact Customer Service about service and
contract warranty issues:
To log onto the NEC CSD Electronic Bulletin
Board System (BBS) to download software drivers
and the latest BIOS for ROM flashing:
For information about NEC CSD products, call
SM
FaxFlash (use the automated service to have
the latest Technical Information Bulletins sent to
your fax machine 24 hours a day):
To send technical questions over email:
To fax technical questions to customer support:
To access the NEC CSD Website:
To access the NEC CSD FTP site:
To purchase a new system through NEC NOW,
or to obtain sales literature:
Telephone Number
In the U.S., call 1 (888) 632-2678
In the U.S., call 1 (800) 233-6321
In Canada, call 1 (800) 727-2787
Call 1 (888) 632-9128
Call 1 (978) 635-4706
In the U.S., 1 (888) 329-0088
1 (888) FAX-0088
Outside the U.S., call 1 (978) 635-6090
tech-support@neccsd.com
In the U.S., fax 1 (978) 635-4666
www.necnow.com
ftp.nectech.com
Call 1 (888) 8NEC-NOW