Solving Audio Problems - HP xw3100 Service And Technical Reference Manual

Troubleshooting Without Diagnostics

Solving Audio Problems

Solving Audio Problems
Problem
Sound does not come
out of the speaker or
headphones.
Ä
CAUTION: When attempting to resume from standby mode, do not hold down the
power button for more than four seconds. Otherwise, the workstation will shut down
and you will lose your data.
D–12
Cause
Software volume control
is turned down.
The external speakers
are not turned on.
External speakers
plugged into the wrong
audio jack.
Audio cable not
connected.
Digital CD audio is not
enabled.
Headphones or devices
connected to the
line-out connector mute
the internal speaker.
Volume is muted.
Workstation is in
standby mode.
Service and Technical Reference Guide, xw3100
Solution
Double-click the Speaker icon on
the taskbar and use the volume
slider to adjust the volume.
Turn on the external speakers.
See the sound card documentation
for proper speaker connection.
Connect audio cable between CD
or DVD-ROM drive and the system
board.
Enable digital CD audio:
1. From the Control Panel, select
System.
2. On the Hardware tab, click
the Device Manager button.
3. Right-click on the CD/DVD
device and select Properties.
4. On the Properties tab, make
sure "Enable digital CD
audio for this CD-ROM
device" is checked.
Turn on and use headphones or
external speakers, if connected, or
disconnect headphones or external
speakers.
1. From the Control Panel
program, click Sound,
Speech and Audio
Devices, then click Sounds
and Audio Devices.
2. Click the Mute check box to
remove the check mark from
the box.
Press the power button to resume
from standby mode.