Pantum CM2100 Series User Manual page 84

• The paper used has been stored in
the air for a prolonged time.
• Toner cartridge is not installed
properly.
• The feed channel is dirty.
• If black vertical stripes appear
when copying or scanning, the
Vertical dark
scanner or the platen glass may be
lines
dirty.
• Scanner Light bulb has smudges.
• The scanner is damaged.
• Toner cartridge is not installed
properly.
Horizontal
white lines
• The print media does not meet the
usage specification. For example, the
print media is textured, damp, or too
rough.
• Toner cartridge is not installed
properly.
Vertical white
lines
• The toner cartridge is damaged.
Repetitive
defects
Note:
•
The faults above can be mitigated by cleaning or replacing the cartridge. If the problem
persists, please contact the customer service center. See the Three Guarantees certificate
for contact details.
• Keep the paper in its original wrapper
before use.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• Clean the feed channel.
• Clean the scanner or the platen glass.
• Please contact the customer service
center.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• Please use the print media within the
specification range.
• Pull out the toner cartridge tray, remove
the toner cartridge, then insert the toner
cartridge, and insert the toner cartridge
tray.
• It is recommended to replace with the
original toner cartridge.
• Please contact the customer service
center.
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