Software Failure; Error Message - Pantum CM2100 Series User Manual

Software Failure

Problem
The printer icon does not appear in the
"Devices and Printers" folder.
The printer is in Ready mode but it will not
perform any print job.
Failed to install the driver
The driver cannot be used if the IP
address of the printer has been changed

Error Message

Error Message
No toner cartridge is
installed.
Toner Low
Cartridge Err
Toner life end
Feed Failure
Paper settings
mismatched
Paper jam in printer
Waste toner bottle is
Solution
Reinstall the printer driver.
Ensure that the USB interface cable and the power cord
are properly connected.
If the failure still exists after restarting the printer, please
reinstall the printer driver.
Make sure the network cable of USB cable is connected
correctly.
Check whether the print spooler service is enabled.
Check the power supply and the connection of the printer.
Modify the port IP address of the printer driver.
If the above method does not work, please reinstall the
printer driver.
It is recommended that a fixed IP address should be set to
the network printer.
In the DHCP network, it is recommended to bind the IP
address with the MAC address of the printer.
Cause
The toner cartridge is not
installed correctly or the toner
cartridge is damaged.
Any toner cartridge is running
low on toner.
The printer does not support
the toner cartridge.
Toner has been used up.
Paper is not installed correctly.
Paper is beyond the
specification.
Paper size or paper type at
drive end mismatches setting
on printer s control panel.
Paper is not installed correctly.
Waste toner bottle works
Measure
Install the toner cartridge correctly or
replace it with a new one.
Please prepare a corresponding new
toner cartridge.
Please replace the toner cartridge
supported by the printer.
Replace the toner cartridge.
Please install the paper correctly.
Please change paper size or paper
type at printer end.
Please install the paper correctly.
Please prepare a new waste toner
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