Software Failure; Error Message - Pantum PT14C1A Series User Manual

Software Failure

Problem
The printer icon is not displayed in the
"Device and Printer" folder.
The printer is in Ready mode but it will
not perform any print job.
Failed to install the driver
The driver cannot be used if the IP
address of the printer has been
changed

Error Message

Error Message Cause
No Cartridge The toner cartridge is not installed correctly
or the toner cartridge is damaged.
Toner Low Any toner cartridge is running low on toner. Please prepare a corresponding new
Cartridge Err The printer does not support the toner
cartridge.
Toner life end Toner has been used up.
Feed Failure Paper is not installed correctly. Paper is
beyond the specification.
Paper jam in Paper is not installed correctly.
printer
Waste toner Waste toner bottle works under capacity.
bottle is nearly
full
Waste tone bottle Waste toner bottle is full.
life ended
Solution
Reinstall the printer driver.
Ensure that the USB interface cable and the power cord are
properly connected.
If the failure still exists after restarting the printer, please
reinstall the printer driver.
Make sure the network cable of USB cable is connected
correctly.
Check whether the print spooler service is enabled.
Check the power supply and the connection of the printer.
Modify the port IP address of the printer driver.
If the above method does not work, please reinstall the
printer driver.
It is recommended that a fixed IP address should be set to
the network printer.
In the DHCP network, it is recommended to bind the IP
address with the MAC address of the printer.
Measure
Install the toner cartridge correctly or
replace it with a new one.
toner cartridge.
Please replace the toner cartridge
supported by the printer.
Replace the toner cartridge.
Please install the paper correctly.
Please install the paper correctly.
Please prepare a new waste toner
bottle.
Please replace the waste toner
bottle.
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