Software Failure - Pantum PT16B2B Series User Manual

Software Failure

Problem
The printer icon does not appear in
the "Devices and Printers" folder.
The printer is in Ready mode but it will
not perform any print job.
Failed to install the driver
The driver cannot be used if the IP
address of the printer has been
changed
Solution
Reinstall the printer driver.
Ensure that the USB interface cable and the power cord are
properly connected.
If the failure still exists after restarting the printer, please
reinstall the printer driver.
Make sure the network cable of USB cable is connected
correctly.
Check whether the print spooler service is enabled.
Check the power supply and the connection of the printer.
Modify the port IP address of the printer driver.
If the above method does not work, please reinstall the
printer driver.
It is recommended that a fixed IP address should be set to
the network printer.
In the DHCP network, it is recommended to bind the IP
address with the MAC address of the printer.
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