Error Codes - Hanil M15S User Manual

6. Troubleshooting

6.2 Error Codes

Error Message
Imbalance
E1 error
Over
E2 speed
error
Motor
E3
over-heat
Motor
E4 operation
error
Door open
E5
(Operating)
System
E7
error
Motor
E11 tempterature
sensor error !
HI voltage
E12
Error
Low voltage
E13
Error
RPM
E15 sensing
error
Communi-
E17 cation error
Technical Support : +82-3452-8966 / techsupport@ihanil.com
Cause
•Asymmetrical arrangement of
tubes.
•Different volume of sample .
•2% over the set RPM.
•Incorrect tuning of motor and
controller.
•Temp. hike inside of motor.
•Motor operation error
•Lid open during operation
•System error
Motor temperature sensor
•
error
• High voltage
Low voltage
•
• RPM Sensor error
Rotor identification error
•
Occurs when Main and IO
•
board are disconnected
Recommended Action
• Check the tightness of rotor loading.
• Check the proper loading of tubes.
• Check the stable ground or worktable.
• Check controller and motor.
• Switch power on/off and re-start.
• Check the stator of motor.
• Switch power off, restart after 1 hour.
• Check that the rotor is rotating through
the RPM measuring window
• Switch power on/off and re-start.
• Switch the device off and contact
the Technical support team.
• Switch the device off and contact
the Technical support team.
• Switch power on/off and re-start.
• Switch power on/off and re-start.
• Switch power on/off and re-start.
• Switch power on/off and re-start.
• Switch the device off and contact
the Technical support team.
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