Maintenance And Warranty; Maintenance; Warranty - Renesas E1 User Manual

E1/E20 Emulator

4. Maintenance and Warranty

This chapter covers basic maintenance, warranty information, provisions for repair and the procedures for
requesting a repair.

4.1. Maintenance

(1) If dust or dirt collects on this product, wipe it off with a dry soft cloth. Do not use thinner or other solvents
because these chemicals can cause the surface coating to separate.
(2) When you do not use this product for a long period, disconnect it from the power supply, host machine and
user system.

4.2. Warranty

(1) This product comes with a one-year limited warranty after purchase.
Should the product break down or be damaged while you're using it under normal condition based on its
user's manual, it will be repaired or replaced free of cost.
(2) However, if the following failure or damage occurs to the product under warranty, the product will be repaired
or replaced at cost.
a) Failure or damage attributable to the misuse or abuse of the product or its use under other abnormal
conditions.
b) Failure or damage attributable to improper handling of the product after purchase, such as dropping of
the product when it is transported or moved.
c) Failure or damage to the product caused by other pieces of equipment connected to it.
d) Failure or damage attributable to fire, earthquakes, thunderbolts, floods, or other natural disasters or
abnormal voltages, etc.
e) Failure or damage attributable to modifications, repairs, adjustments, or other acts made to the product by
other than Renesas Electronics Corporation.
(3) Consumables (e.g., sockets and adapters) are not covered by the aforementioned repair.
In the above cases, contact your local distributor. If your product is being leased, consult the leasing company or
the owner.
R20UT0398EJ0401 Rev.4.01
Mar 15, 2016
Maintenance and Warranty
Page 27 of 40