Repairs; Sending For Repair - BRAND seripettor Operating Manual

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14 Repairs

14.1 Sending for repair

Transporting of hazardous materials without a permit is a violation of federal law.
Clean the instrument thoroughly and decontaminate!
When returning products, please enclose a general description of the type of malfunction and
the media used. If information regarding media used is missing, the instrument cannot be re-
paired.
Shipment is at the risk and the cost of the sender.
Outside USA and Canada
Complete the "Declaration on Absence of Health Hazards" and send the instrument to the manufac-
turer or supplier. Ask your supplier or manufacturer for the form. The form can also be downloaded
from www.brand.de.
Outside USA and Canada
Please clarify the requirements for the return delivery with BrandTech Scientific, Inc before sending
the instrument in for service.
Return only cleaned and decontaminated instruments to the address provided with the Return Autho-
rization Number. Place the Return Authorization number so that it is clearly visible on the outside of
the package.
Contact addresses
Germany:
BRAND GMBH + CO KG
Otto-Schott-Straße 25
97877 Wertheim (Germany)
T +49 9342 808 0
F +49 9342 808 98000
info@brand.de
www.brand.de
India:
BRAND Scientific Equipment Pvt. Ltd.
303, 3rd Floor, 'C' Wing, Delphi
Hiranandani Business Park,
Powai
Mumbai–400 076 (India)
T +91 22 42957790
F +91 22 42957791
997468
NOTICE
USA and Canada:
BrandTech® Scientific, Inc.
11 Bokum Road
Essex, CT 06426-1506 (USA)
T +1-860-767 2562
F +1 - 860 - 767 2563
info@brandtech.com
www.brandtech.com
China:
BRAND (Shanghai) Trading Co., Ltd.
Rm 201-202, North Tower,
No. 199 Kaibin Rd, Xuhui District, Shanghai
Shanghai 200030 (P.R. China)
T +86 21 6422 2318
F +86 21 6422 2268
info@brand.com.cn
14 Repairs
85
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