Errors - Star Micronics TSP400 Series Programmer's Manual

6-1. Errors

The various types of errors can be identified by the buzzer's sound and the lit
LEDs or the test print result.
Buzzer: The circled numbers refer to the type of buzzer sound.
LED: The circle ( ) indicates that the LED is lit up.
a) Recoverable errors
The printer goes off line (ON LINE LED goes off) when these errors occur.
After the cause of the error is removed, operation of the printer should return after
the ON LINE switch is pressed.
Error
Head up error
No paper error
Label size error
b) Unrecoverable errors
The printer goes off line (ON LINE LED goes off) when these errors occur.
Operation of the printer cannot be returned after the cause of the error is removed.
Error
Command
error *1
Cutting error
Transmission
error *2
*1 Only in page mode
*2 Only with the serial interface
If a framing error or a vertical parity error occurs in Line Mode, "?" is printed.
c) Other errors (only in page mode)
• Data errors (<ESC> "PC" command: defines character and bar code data)
A data error will occur if an invalid character or bar code type is selected or
if the print result extends outside the print area. When a data error occurs, all
commands become invalid (character strings and bar codes cannot be printed).
However, the printer will not go off line and the LEDs will not light up.
Cause
The head is up.
Paper is not installed.
The paper size differs from
the set size.
Cause
There is an error in the
command.
The paper was not cut
properly.
There is an abnormality in
the received data.
Buzzer
2
3
4
Buzzer
5
5
5
– 23 –
LED
ERROR HEAD UPNO PAPER
LED
ERROR HEAD UPNO PAPER