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Hardware Manual

Model: TSP143IIU

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Summary of Contents for Star Micronics TSP143IIU

  • Page 1: Hardware Manual

    Hardware Manual Model: TSP143IIU...
  • Page 2: Trademark Acknowledgments

    • All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press. However, should any errors be detected, STAR would greatly appreciate being informed of them. • The above notwithstanding, STAR can assume no responsibility for any errors in this manual. Copyright © 2010-2011 Star Micronics Co., Ltd..
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Unpacking and Installation ........................... 1 1-1. Unpacking ................................1 1-2. Choosing a place for the printer ........................2 1-3. Nomenclature ............................... 3 2. Product Features ............................. 4 2-1. Product Features ..............................4 2-2. Operation Modes ..............................4 3.
  • Page 4: Unpacking And Installation

    1. Unpacking and Installation 1-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. USB cable Power cord Paper roll holder Screws Upper guide Rubber feet Screws CD-ROM Holder plate Installation sheet Printer Roll paper Fig.
  • Page 5: Choosing A Place For The Printer

    1-2. Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it. Remember the following points when doing this.  Choose a firm, level surface where the printer will not be exposed to vibration. ...
  • Page 6: Nomenclature

    1-3. Nomenclature Cover open lever Push this lever in the direction of the arrow to open the printer cover. Printer cover Open this cover to load or replace paper. Control panel Features LED indicators to indicate printer status and switches to oper- ate the printer.
  • Page 7: Product Features

    2. Product Features 2-1. Product Features • This printer is not equipped with a power switch. The printer turns on when the computer, which the printer is connected to, is turned on. • After the paper is discharged, the roll paper is rewound to reduce the margin on the leading edge of the paper, which reduces the amount of paper used.
  • Page 8: Setup

    3. Setup 3-1. Connecting the Power Cord (1) Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet. Also make sure the plug on the power cord matches the AC outlet. (2) If the power cord is not attached to the printer, plug the appropriate end into the AC inlet on the back of the printer.
  • Page 9: Connecting The Usb Cable To The Printer

    3-2. Connecting the USB Cable to the Printer Pass the cable through the cable support as shown. Then, connect the USB interface cable to the printer. Precautions regarding USB connections 1) Depending on the settings and configurations, the printer may not operate correctly with some computers even if they meet the conditions for the connection environment.
  • Page 10: Connecting To A Peripheral Unit

    3-3. Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug. The following de- scribes how to install the ferrite core and make the actual connection. See “Modular plug” on page 28 for details about the type of modular plug that is required. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.
  • Page 11: Turning Power On And Power Off

    3-4. Turning Power On and Power Off Important: This printer is not equipped with a power switch. 1) To turn on the printer, the following three conditions must be met. • The computer is turned on. • The printer's power cord is plugged into an AC outlet. •...
  • Page 12 CAUTION • Depending on the computer that is connected to the printer, the printer may not enter the system off mode even if the computer is turned off. To completely turn off the printer, unplug the power cord and disconnect the USB cable. •...
  • Page 13: Loading The Paper Roll

    3-5. Loading the Paper Roll 3-5-1. Using 79.5 mm Width Paper Roll Be sure to use roll paper that matches the printer’s specification. When using a paper roll with an 57.5 mm width, install the paper roll holder as described on the following pagethe following page.
  • Page 14 3-5-2. Using 57.5 mm Width Paper Roll When using a paper roll with 57.5 mm width, install the supplied paper guide on the printer. To change the effective print width (roll paper width), change the setting of the Print Width in the Configuration.
  • Page 15 Caution Symbol These labels are located near the thermal print head. Because the thermal print head is hot immediately after printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it. This symbol is placed near the cutter.
  • Page 16 CAUTION 1) Do not operate the cover open lever while pressing on the printer cover with your hand. 2) Do not push the cover open lever and open the printer cover when printing is in progress or when the auto cutter is operating. 3) Do not push out paper while the printer cover is closed.
  • Page 17: Attaching The Accessories

    4. Attaching the Accessories The following accessories are necessary when mounting the printer to a wall. • Upper guide and two flanged screws • Holder plate and two flangeless screws The following accessories are necessary when positioning the printer vertically. •...
  • Page 18: Attaching The Holder Plate

    4-2. Attaching the Holder Plate • The holder plate is attached to the printer using the included screws and is hooked onto screws that are installed into the wall. • The screws on the wall are not included. Use commercially available screws (4 mm diameter) that are suitable for the wall material (wood, steel beam, concrete, etc.).
  • Page 19 (1) Attach the holding plate to the printer. Then tighten the two screws that were supplied to secure it in place. Flangeless screws (2) Position the printer over the screws, etc., on the wall and then slide it downward to set it in place.
  • Page 20: Attaching The Rubber Feet

    4-3. Attaching the Rubber Feet (1) Attach the four rubber feet in the posi- tions shown in the figure. Ensure that any soiling has been com- pletely wiped off before attaching the rubber feet. (2) Push the cover open lever, and open the printer cover.
  • Page 21: Thermal Roll Paper Specification

    5. Thermal Roll Paper Specification When consumable parts have run out, use those specified below. 5-1. Roll paper specification Thermal paper Thickness: 57~85 µm Note: When using thin paper with a thickness of less than 65 μm, only the F5041 (Mitsubishi HiTec Paper Flensburg GmbH),TF50KS-E2D (Nippon Paper In- dustries) and P300/P310 (KSP) paper types are recommended.
  • Page 22: Control Panel And Other Functions

    6. Control Panel and Other Functions 6-1. Control Panel 1 POWER lamp (Green LED) Lights when the power is ON. Important: This printer is not equipped with a power switch. After plugging the power cord into an AC outlet, the printer power will be turned on for the first time when the USB 3 FEED button cable is connected to a computer that is...
  • Page 23 2) Automatically recoverable errors Error Description POWER Lamp ERROR Lamp Recovery Conditions Cover open error Automatically recovered after the printer cover is closed. Power cord disconnec- Flashes at 0.5-sec- Flashes at 0.5-sec- Automatically recovered after the power tion error ond intervals *1 ond intervals *1 cord is plugged into an AC outlet.
  • Page 24: Self-Printing

    6-3. Self-Printing Test Printing 1) Make sure that the computer is turned on. 2) Make sure that the printer’s power cord is plugged into an AC outlet. 3) While holding the FEED button down, connect the USB cable to the computer. Test printing starts.
  • Page 25: Preventing And Clearing Paper Jams

    7. Preventing and Clearing Paper Jams 7-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 7-2.
  • Page 26 Caution Symbol These labels are located near the thermal print head. Because the thermal print head is hot immediately after printing, do not touch it. Static electricity can damage the thermal print head. To protect the thermal print head from static electricity, do not touch it. This symbol is placed near the cutter.
  • Page 27: Releasing A Locked Cutter

    7-3. Releasing a Locked Cutter If the auto cutter locks up, disconnect the USB cable, and unplug the power cord to turn the printer off. Then reconnect the USB cable, and plug in the power cord to turn the printer on. If restarting the printer does not release the locked cutter, follow the steps below.
  • Page 28 (4) Insert a Philips screwdriver into the manual operation hole on the side of the cutter, and turn it in the direction of the arrow shown on the right until the rear cover is opened. CAUTION: If the printer cover does not open easily, do not force the printer cover open. Consult the dealer for repairs.
  • Page 29: Periodical Cleaning

    8. Periodical Cleaning Printed characters may become partially unclear due to accumulated paper dust and dirt. To prevent such a problem, paper dust collected in the paper holder and paper transport section and on the surface of the thermal head must be removed periodically. Such cleaning is recommended to be carried out once six month or one million lines.
  • Page 30: Peripheral Unit Drive Circuit

    9. Peripheral Unit Drive Circuit Peripheral unit drive circuit connector only connects to peripheral units such as cash drawers, etc. Do not connect it to a telephone. Use cables which meet the following specifications. Peripheral Drive Connector Modular plug Signal Modular jack plug Shield Pin No.
  • Page 31 Notes: 1. Peripheral units 1 and 2 cannot be driven simultaneously. To drive them continuously, set the duty cycle ratio to 20% or less (excluding an externally connected buzzer). 2. The following external buzzer unit is available as an option. External buzzer model: BU01-24-A 3.
  • Page 32: Specifications

    10. Specifications 10-1. General Specifications (1) Printing method Direct line thermal printing (2) Print speed Max. 1200 dots/sec. (150 mm/sec.) (3) Dot density Standard 8 dots/mm (203 dpi) (4) Printing width Max. 72 mm (5) Roll paper Refer to chapter 5 for details on the recommended roll paper. Paper width:79.5±0.5 mm 57.5±0.5 mm when the paper roll holder is used) Roll diameter: ø83 mm or less...
  • Page 33: Auto Cutter Specifications

    10-2. Auto Cutter Specifications (1) Cutting frequency Max. 20 cuts per minute (2) Thickness of paper 65~85 µm 10-3. Interface (1) Specifications USB 2.0 full speed Printer class and vendor class compatible (2) Connector Type B Type B connector: DUSB-BRA42-T11(D2)-FA (manufacturer: DDK) or equivalent Pin No.
  • Page 34: Environmental Requirements

    10-5. Environmental Requirements (1) Operating Temperature 5°C to 45°C Humidity 10% to 90% RH (without condensation) (%RH) 34° 90% RH 40° 65% RH 45° 50% RH Relative humidity Operating environment Temperature (°C) Operating temperature and humidity range (2) Transport/storage (except for paper) Temperature -20°C to 60°C Humidity...
  • Page 35: Reliability

    10-6. Reliability 1) Life Mechanical: 20 million lines The lifes of the Head and Cutter may vary depending on the paper specifications. They are shown in the table below: <Conditions> Average printing ratio: 12.5% Average head resistance fluctuation: Max. ±15% Head life Cutter life Paper width:...
  • Page 36 SPECIAL PRODUCTS DIVISION OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS CO., LTD. STAR MICRONICS AMERICA, INC. 536 Nanatsushinya, Shimizu-ku, Shizuoka, 1150 King Georges Post Road, Edison, NJ 08837-3729 U.S.A. 424-0066 Japan Tel: (int+1)-732-623-5555, Fax: (int+1)-732-623-5590 Tel: (int+81)-54-347-0112, Fax: (int+81)-54-347-0409 STAR MICRONICS EUROPE LTD.

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