Errors - Star Micronics SP500 Series User Manual

Dot matrix printer usb / ethernet / wireless lan interface
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6-3. Errors

1) Recoverable error
Error Description
POWER lamp
Paper end error
On
Waiting for recovery of the
Flashes (On: 0.25
printer to be able to print
sec./Off: 0.25 sec.)
after loading the roll paper
Paper near end er-
On
ror (Option)
Head high tem-
Flashes (On: 1
perature detection
sec./Off: 1 sec.)
Board high tem-
Flashes (On: 2 sec./
perature detection
Off: 2 sec.)
Cutter error (on
On
models with cutter)
Mechanical error (other
On
than cutter error)
Black mark detec-
On
tion error
*1 After you insert the paper in the paper entrance, the printer loads the paper
automatically.
Confirm that the POWER lamp is flashing, and then press the FEED button.
*2 Press the FEED button.
*3 Refer to the separate installation manual of the optional near end sensor for
details.
Because the near end sensor is not installed at the time of shipment (factory
setting), the error is not displayed if the sensor is not installed.
*4 Automatically the printer is recovered after the print head has cooled.
A print head temperature error is not abnormal.
*5 Automatically the printer is recovered after the board has cooled.
*6 Automatically the printer is recovered if the cutter returns to the home position
after turning the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the
ESC/POS mode.
ERROR lamp
Buzzer
On
4 short beeps (0.13
sec.) repeated twice
Off
None
Flashes (On: 2 sec./
None
Off: 2 sec.)
None
Off
Off
None
Flashes (On: 0.125
3 short beeps (0.13 sec.
sec./Off: 0.125 sec.)
+ 0.13 sec. + 0.5 sec.)
2 short beeps (0.13 sec.
Flashes (On: 0.25
sec./Off: 0.25 sec.)
+ 0.5 sec.)
3 short beeps (0.13 sec.
Flashes (On: 0.5
+ 0.13 sec. + 0.13 sec.)
sec./Off: 0.5 sec.)
– 23 –
Recovery Conditions
*1
*2
*3
*4
*5
*6
*7
*8

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