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Problem
After moving the
DVB-T2 Receiver to
another room/area
you are no longer
able to receive digital
reception.
The receiver switches
off or to standby
automatically.
Forgotten PIN code/
password.
Forgotten channel
lock code.
Playback of video (or
Timeshift) is causing
picture freeze/macro
blocks or similar
distortion, especially
on HD content.
The USB storage
device is not working
properly.
Recording is no longer
possible.
The receiver
automatically switches
off after a certain time.
Possible cause
DVB-T2: The antenna signals are too
weak.
DVB-T2: The signal strength/quality
might be less than before, if using an
indoor antenna.
The Auto Standby function is enabled
and has reached the set time.
The read/write speed of your USB
device could be too low.
The power consumption is too high.
The USB device is formatted
incorrectly.
The selected storage medium is full.
The Auto Standby function is enabled.
What to do
Press INFO on the remote
control to keep the signal
bars on screen and adjust the
Indoor antenna for maximum
reception. Alternatively, do a
rescan of the channels.
When using an active antenna,
check if the antenna power
setting is On.
Try using an outdoor antenna.
Disable Auto Standby. Refer
to the user manual of your
receiver for details.
Contact your local Service
Hotline or send an email to our
Support via www.strong.tv
Contact your local Service
Hotline or send an email to our
Support via www.strong.tv
Make sure to use a USB
storage device with sufficient
speed and space. Pen drives
('USB sticks') may not support
sufficient speed.
Connect an extra power
supply adapter to your USB
HDD device.
Format the USB device on a PC
to FAT 32.
Delete existing recording(s).
Attach and use another
storage medium.
Check the Auto Standby
setting and disable if
necessary.
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