Troubleshoot The Fixture - ETC S4WRDCII Installation And User Manual

Troubleshoot the Fixture

The following error codes may be seen on the Source 4WRD Color II user
interface. For more troubleshooting assistance, see
Services on page 2
OtP
•
: Screen toggles between
fixture has gone into over-temperature protection mode to avoid
damaging the fixture. Once the fixture has self-cooled, any preset or
sequence will resume automatically. If you are using DMX, set the
intensity to 0 to clear the error.If the error does not clear, contact
ETC Technical Support (visit etcconnect.com/contactETC).
• UtP
(UTP) indicates that the fixture has gone into under-temperature
protection. Allow the fixture to warm to a minimum of 5°C (41°F).
Once the fixture has warmed, any preset or sequence will resume
automatically. If you are using DMX, set the intensity to 0 to clear the
error.
CAL
•
: Screen toggles between
with the color calibration. The fixture will need to be returned to the
ETC factory; contact your local dealer to set up a repair.
No App
•
upgraded fixtures have a software issue. Reload software to clear the
error. If the error persists, contact ETC Technical Support (visit
etcconnect.com/contactETC).
• Flashing DMX address indicates loss of DMX.
• Dark screen indicates loss of power or fixture time-out. In the event
of time-out, press any button to wake the user interface. If this fails
to wake the user interface, troubleshoot the power loss:
‐ Verify that all cables are fully seated and that power is applied to
the fixture.
‐ If a working Source 4WRD Color II is available, exchange the
Source 4WRD Color II with the working Source 4WRD Color II to
further isolate any issues.
‐ If the fixture still does not respond, contact ETC Technical
Services for additional troubleshooting steps or to arrange a
repair. See
contact information.
Source 4WRD Color II Installation and User Manual
.
: Screen toggles between
Help from ETC Technical Services on page 2
Help from ETC Technical
OtP Err
and to indicate that the
CAL Err
and to indicate a problem
no APP
and to indicate that the
for
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