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Summary of Contents for Rice Lake Revolution Synergy Series
- Page 1 Synergy Series 380 and 381 Digital Weight Indicators Technical Manual 380 Synergy Series Digital Weight Indicator 381 Synergy Series Digital Weight Indicator August 16, 2023 PN 201481 Rev G...
- Page 2 All information contained within this publication is, to the best of our knowledge, complete and accurate at the time of publication. Rice Lake Weighing Systems reserves the right to make changes to the technology, features, specifications and design of the equipment without notice.
- Page 3 Added clarifying note about startup Table i. Revision Letter History Technical training seminars are available through Rice Lake Weighing Systems. Course descriptions and dates can be viewed at www.ricelake.com/training or obtained by calling 715-234-9171 and asking for the training department.
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Page 4: Table Of Contents
Preset Tare (Keyed Tare) ..............27 Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost. - Page 5 Stream Setting Commands ................47 Technical training seminars are available through Rice Lake Weighing Systems.
- Page 6 Rice Lake Weighing Systems Stream Format (RLWS) ........
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Page 7: Introduction
Do not operate or work on this equipment unless this manual has been read and all instructions are understood. Failure to follow the instructions or heed the warnings could result in injury or death. Contact any Rice Lake Weighing Systems dealer for replacement manuals. -
Page 8: Options
380/381 Synergy Indicator Options The 380/381 Synergy indicator includes several factory installed options. Some features in this manual are not available in all models. Synergy Series Models Stainless Steel Model • 380-2D (PN 202711) ― Universal alkaline C-cell battery powered Plastic Models •... -
Page 9: Installation
(Section 2.11 on page 20). The 381 shipping carton contains a power adapter, the stand and a quick start guide. If parts were damaged in shipment, notify Rice Lake Weighing Systems and the shipper immediately. 380 Product Dimensions... -
Page 10: 381 Product Dimensions
The stand can be mounted on a wall, tabletop or a flat surface. The instructions below are to be used as an example for all models. NOTE: The universal mount stand comes attached to the 380. Rice Lake Weighing Systems recommends removing the indicator from the stand prior to mounting. -
Page 11: Open Enclosure
Cord Grip Dome Nut (around cable) 22 in-lb (2.5 N-m) Screw at Antenna Hole 10 in-lb (1.1 N-m) Grounding wire 10 in-lb (1.1 N-m) Standoff Nuts 4 in-lb (0.45 N-m) Table 2-3. Component Torque Ratings © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 12: 381 Back Plate Removal
380/381 Synergy Indicator 2.5.2 381 Back Plate Removal Remove the back cover of the 381 to connect cables and to gain access to the 381 board. WARNING: Before opening the unit, ensure power cord is disconnected from the power outlet. 1. -
Page 13: Cord Grip Connections
380 cord grips. Batteries Cord grip for load cell cable Breather Vent Cord grips for Power Jack communication cables Figure 2-6. Recommended Cord Grip Assignments © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 14: 381-2D-Aa Cord Grip Connections (Pn 215695)
380/381 Synergy Indicator 2.6.2 381-2D-AA Cord Grip Connections (PN 215695) The 381-2D-AA provides one cord grip, a power jack and an RJ11/12 jack at the bottom of the enclosure for cabling into the indicator. The cord grip is used for the load cell and the other connections are for power and serial connection. See Figure 2-7 for the recommended assignments for the 381-2D-AA connections. -
Page 15: 380 Cable Shield Grounding
3. Torque the shielding clamp screw to 10 in-lb (1.1 N-m), ensuring the clamp is contacting the braided shielding of the cable. NOTE: The recommended cable strip length is 0.25 in (7 mm) for all 380/381 connectors. © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 16: Cpu Board Connections
380/381 Synergy Indicator CPU Board Connections +Vin MICRO-USB +SIG -SIG +SEN -SEN +EXC COM1 - RS-232 -EXC SENSE CN10 Figure 2-11. CPU Board Connections 2.8.1 Load Cell Cable To attach the cable from a load cell or junction box, route cable to the YC3 connector. See Table 2-6 for wiring the load cell cable from the load cell or junction box to connector. -
Page 17: Power Connections
Black wire to GND Black Jumper Wire Red Wire to Pin Red wire to CN1 Pin 1 Black wire to CN1 Table 2-8 Pin 2 Table 2-8 Figure 2-12. 380-2D Battery Cell Wiring © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 18: 381-2D-Aa Power Connections
380/381 Synergy Indicator 2.9.2 381-2D-AA Power Connections The 381-2D-AA Synergy Indicator is powered by 4 AA Batteries or an optional 12 V adapter (PN 215734). When the adapter is inserted into the power jack, indicator power is disconnected from the battery holders and batteries no longer drain. The power adapter does not charge the batteries. -
Page 19: 2.10 Reassembly
Figure 2-16. 381 Torque Pattern NOTE: Torqued screws may become less tight as the gasket is compressed during the torque pattern; a second torque is required using the same pattern and torque value. © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 20: 2.11 380 Parts Kit Components
380/381 Synergy Indicator 2.11 380 Parts Kit Components Part No. Description Qty. 108945 SCREW, M3 x 0.5 x 8 mm Phillips Flat Countersunk Stainless Steel Machine Screw 15631 CABLE TIE, 3 in Nylon 15650 MOUNT, 3/4 in Cable Tie Mount 15664 GLAND, Reducing 9 mm-3/8NPT 192586... -
Page 21: 2.12 Replacement Parts
Installation 2.12 Replacement Parts Figure 2-17. 380 Replacement Parts Diagram ― Front View © Rice Lake Weighing Systems ● All Rights Reserved... - Page 22 380/381 Synergy Indicator Figure 2-18. 380 Replacement Parts Diagram ― Rear View Figure 2-19. 380 Replacement Parts Diagram ―Side View www.RiceLake.com Visit our website...
- Page 23 BOARD ASSY, Serial RJ11 381 Synergy 216783 KNOB, Side 381 Synergy {black cap) 216784 INSERT, Side Knob 381 Synergy (metal insert) 216814 GASKET, Seal 381 Enclosure IP68 (381-2D-NiMH Only) Table 2-11. 381 Replacement Parts © Rice Lake Weighing Systems ● All Rights Reserved...
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Page 24: Operation
380/381 Synergy Indicator Operation The front panel consists of a seven-segment LCD display with six 1.0 in (25 mm) tall digits. A negative number displays as five digits plus the negative symbol. The front panel also includes five flat panel keys, backed by tactile primary scale function buttons with an integrated power button. -
Page 25: Lcd Annunciators
TARE • Press and hold for five seconds to access user mode ZERO • Use the to enter a value and press to accept the value TARE ZERO PRINT GROSS UNITS © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 26: Numeric Value Entry
380/381 Synergy Indicator 3.3.1 Numeric Value Entry Several parameters in the menu structure require the entry of a numeric value rather than the making of a selection. Numbers are entered in two steps. First the numeric digits are entered, then the decimal point is positioned. Follow this procedure to enter a numeric value: 1. -
Page 27: Weigh Mode Operation
5. The display changes to net weight, the Net and PT annunciators display. NOTE: Press again while the "~" annunciator is off, or enter a keyed tare of zero to remove the preset tare value. TARE © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 28: User Mode Menu
380/381 Synergy Indicator User Mode Menu User Menu provides access to all menus in Section 4.0 on page 30 except for the Setup menu. For more information on each of the menus, see the following sections: • Audit Menu - Section 4.3 on page 32 •... -
Page 29: Print Accumulator
5. Press . yes displays. PRINT 6. Press to reset the configuration. ok displays. GROSS 7. Press . no displays. TARE ZERO 8. Press three times to return to weigh mode. ZERO © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 30: Configuration
380/381 Synergy Indicator Configuration There are two types of configuration parameters in the 380/381, setup mode parameters (or Legal for Trade configuration) and user mode parameters (or non-legal configuration). • The Setup mode parameters are accessed by pressing momentarily during the startup sequence. Only press ZERO once. -
Page 31: Seal The 380
2. Seal 381 with two self destructive adhesive labels placed over the seam between the two halves of the indicator. Tamper Proof Label Figure 4-3. Sealing the 381 Indicator – No Access © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 32: Main Menu
380/381 Synergy Indicator Main Menu Setup Accum Tare time date Vers Audit Figure 4-4. Main Menu NOTE: * Only visible in setup mode. NOTE: ** Only visible with RTC option installed. Parameter Description Setup – Set configuration parameters for indicator (only visible in setup mode); see Section 4.3 Setup Accumulator –... -
Page 33: Setup - Configuration Menu
Standstill Time – Specifies the length of time the scale must be out of motion, before the scale is considered to be at standstill (in Sstime 0.1 sec intervals); Enter value: 0–600, 10 (default) Table 4-3. Setup – Configuration Menu Descriptions © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 34: Setup - Format Menu
380/381 Synergy Indicator 4.3.2 Setup – Format Menu Setup Format PRIMAR SECNDR FORMAT UNITS FORMAT UNITS ENABLE Figure 4-7. Format – Primary and Secondary Menus Parameter Description Format – Sets the decimal point and the display divisions for the Primary (primar) and Secondary (secndr) format display weight format;... -
Page 35: Setup - Communication Menu
Echo – Specifies if characters received by the port are echoed back to the sending unit; Settings: ON (default), OFF echo Response – Specifies if the port transmits replies to serial commands; Settings: ON (default), OFF RESPNS Table 4-6. Communication – Serial Port Menu Description © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 36: Setup - Program Menu
380/381 Synergy Indicator 4.3.5 Setup – Program Menu Setup Progrm Displays if ACCUM is ON Pwrupm Regula Consnu constu Accum rtzgrd wmtthr numwgh maxwgh date time maxdat keyhld kybdlk zeronl pwrsav autoff Locale grvorg grvdst bright Batery Displays if locale is set to Factor Figure 4-10. -
Page 37: Setup - Print Format Menu
Net Format – Net demand print format string nfmt FORMAT – Enter characters: Alphanumeric entry up to 300 characters, Gross<g><nl>Tare<sp><t><nl>Net<sp2><n><nl2> (default) DEST 1 – Destination ports; Settings: RS232, USB, NONE Table 4-8. Setup – Print Format Menu Description © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 38: Setup - Stream Format Menu
Stream Format – Specifies the stream format used for streaming output of scale data; SFMT Settings: RLWS (default) – Rice Lake Weighing Systems stream format; see Section 10.3.1 on page 54 CRDNAL – Cardinal stream format; see Section 10.3.2 on page 54 WTRNIX –... -
Page 39: Tare Menu
Clear Tare – Clears the current tare value clrtar Table 4-11. Tare Menu Description Audit Menu Audit Figure 4-15. Audit Menu Parameter Description LRV – Legally relevant firmware version Table 4-12. Audit Menu Description © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 40: Calibration
380/381 Synergy Indicator Calibration The 380/381 can be calibrated using the front panel or EDP commands. The following sections describe the procedures required for these calibration methods. NOTE: CAL jumper must be removed to perform calibration. NOTE: The 380/381 requires a WZERO and WSPAN points to be calibrated. The linear calibration points are optional; they must fall between zero and span, but must not duplicate zero or span. -
Page 41: Linear Calibration
Once a span calibration is complete, remove the hooks or chains and the test weights from the scale. With all the weight removed, a rezero calibration is used to adjust the zero and span calibration values. © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 42: Edp Command Calibration
380/381 Synergy Indicator EDP Command Calibration Use the following instructions to calibrate the 380/381 using EDP commands. For information on the EDP commands of the 380/381, see Section 7.0 on page NOTE: The indicator must respond with OK after each step or the calibration procedure must be done again. For commands ending with #s, s is the scale number (1). -
Page 43: Revolution
PC communications software to send the saved configuration data to the indicator. When transfer is complete, calibrate the indicator as described in Section 5.0 on page © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 44: Edp Commands
380/381 Synergy Indicator EDP Commands The 380/381 indicator can be controlled by a personal computer connected to one of the indicator communication ports. Control is provided by a set of commands which can simulate front panel key press functions, return and change setup parameters, and perform reporting functions. -
Page 45: Reporting Commands
FS+2% (default), FS+1D, FS+9D, FS SC.MAX_WEIGHT#n Maximum weighment (read only) -999999–999999 SC.NUMWEIGH#n Number of weighments (read only) 0–4294967295 For commands ending with #n, n is the scale number (1) Table 7-4. Scales Commands © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 46: Usb Setting Commands
380/381 Synergy Indicator Command Description Values SC.MAX_DATE#n Date of maximum weighment (read only) Up to 25 alphanumeric characters (Only available if RTC option is installed) SC.WMTTHRH#n Weighment threshold 0.0–999999.0, 1000.0 (default) SC.DIGFLTR1#n Number of A/D samples averaged for the individual 1, 2, 4 (default), 8, 16, 32, 64, 128, 256 SC.DIGFLTR2#n stages (1-3) of the three stage digital filter... -
Page 47: Edp Setting Commands
9.00000–9.99999, 9.80665 (default) Destination gravity factor (in m/s ) for gravity compensation BATTERYINSTALLED Installed battery NONE, ALK, NIMH, LitHiM ** Date/time functions only available with RTC option Table 7-8. Feature Commands © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 48: Print Format Commands
EX#p Stops serial data stream for port p returned to weigh mode SF#n Returns a single stream frame from scale n using the standard Rice Lake format. XA#n Returns the accumulator value in displayed units nnnnnnnnnn UU XAP#n Returns the accumulator value in primary units... -
Page 49: Print Formatting
* If nn is not specified, 1 is assumed. Value must be in the range 1–99. ** Accumulator events print 0 unless the accumulator is turned on *** Date and time function only available with RTC option installed Table 8-1. Print Format Tokens © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 50: Customizing Print Formats
380/381 Synergy Indicator Table 8-2 lists the default 380/381 print formats: Format Default Format String When Used – GFMT GROSS<G><NL2> Weigh mode no tare in system – NFMT GROSS<G><NL>TARE<SP><T><NL>NET<SP2><N> Weigh mode tare in system <NL2> ACCFMT ACCUM <A> Accumulator demand print format string Table 8-2. -
Page 51: Maintenance
The maintenance information in this manual is designed to cover aspects of maintaining and troubleshooting the 380/381 indicator. Contact the local Rice Lake Weighing Systems dealer if a problem requires technical assistance. NOTE: Have the scale or indicator model number and serial number available when calling for assistance. -
Page 52: Board Replacement
380/381 Synergy Indicator Board Replacement IMPORTANT: Use anti-static protection for grounding and to protect components from electrostatic discharge (ESD) when working inside the 380/381 enclosure. Procedures requiring work inside the 380/381 must be performed by qualified service personnel only. To replace a 380/381 board, use the following procedure: 1. -
Page 53: Appendix
1024 t units 2048 g units Table 10-2. Status Codes Returned on the ZZ Command NOTE: Standstill bit is set when the In-Motion annunciator is NOT lit. © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 54: 10.3 Continuous Data (Stream) Output Formats
Leading zeroes transmitted as spaces. Figure 10-1. Rice Lake Weighing Systems Stream Data Format 10.3.2 Cardinal Stream Format (crdnal) <CR> <POL> <wwwwww> <S> <SP> <UNIT> <SP> <G/N> <SP> <SP> <ETX>... -
Page 55: Avery Weigh-Tronix Stream Format (Wtrnix)
1 = Negative indicated weight value 0 = In range 1 = Out of range 0 = lb 0 = Stable 1 = kg 1 = Motion Figure 10-4. Mettler Toledo Stream Data Format © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 56: 10.4 Conversion Factors For Secondary Units
380/381 Synergy Indicator 10.4 Conversion Factors for Secondary Units The 380/381 has the capability to mathematically convert a weight into another unit of measurement and display the result with the press of the Units key. Available units are pounds (lb), kilograms (kg), tonnes (t), grams (g), short ton (tn) and ounces (oz). Secondary units can be specified on the Format menu using the SECNDR parameter. -
Page 57: 10.5.2 Regulatory Mode Functions
Zero Clear tare Clear tare Negative No action Zero Clear tare Clear tare Positive Tare Zero Clear tare Clear tare Table 10-3. Tare and Zero Key Functions for REGULA Parameter Settings © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 58: 10.6 Ascii Character Chart
380/381 Synergy Indicator 10.6 ASCII Character Chart Use the decimal values for ASCII characters listed in Table 10-4 when specifying print format strings on the 380/381 PFORMT menu (Section 4.3.6 on page 37). The actual character printed depends on the character mapping used by the output device. The 380/381 can send or receive ASCII character values (decimal 0–255), but the indicator display is limited to numbers, uppercase, unaccented letters and a few special characters. -
Page 59: 10.7 Front Panel Display Characters
10.7 Front Panel Display Characters Refer to Figure 10-5 for the seven-segment LCD character set used on the 380/381 front panel display for alphanumeric characters. " < > Figure 10-5. Display Characters © Rice Lake Weighing Systems ● All Rights Reserved... -
Page 60: Compliance
380/381 Synergy Indicator 11.0 Compliance DECLARATIONOF CONFORMITY 380 indicator series 2014/35/EU LVD IEC 62368-1:2014 2014/30/EU EMC EN 61326-1:2013, EN 61000-3-2:2014, EN 61000-3-3:2013 2014/53/EU RED EN 300 328:2019, EN 301 489-17:2020 2011/65/EU RoHS EN 50581:2012 __________________________ __________________________ Brandi Harder September 17, 2021 __________________________ Quality Manager www.RiceLake.com... - Page 61 2016/1091 EMC EN 61326-1:2013, EN 61000-3-2:2014, EN 61000-3-3:2013 2017/1206 Radio EN 300 328:2019, EN 301 489-17:2020 2012/3032 RoHS EN 50581:2012 Rice Lake, WI USA Brandi Harder March 7, 2022 Quality Manager © Rice Lake Weighing Systems ● All Rights Reserved...
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Page 62: Specifications
380/381 Synergy Indicator 12.0 Specifications 380-2D (PN 202711) Temperature Range Legal: 14–104°F (-10–40°C) Power Industrial: 14–122°F (-10–50°C) Four Alkaline C-Cell Batteries Rating/Material Optional 115/230 VAC to 12 V adapter Rating: IP66 Power Consumption Material: Stainless Steel 8.5 W max with optional external power adapter Warranty Battery Life Two-year limited warranty... - Page 63 Keys / Buttons Five tactile buttons Dimensions (L x W x H) 8.50 x 3.17 x 5.06 in (215.8 x 80.5 x 128.5 mm) Temperature Range Legal: 14–104°F (-10–40°C) Industrial: 14–122°F (-10–50°C) © Rice Lake Weighing Systems ● All Rights Reserved...
- Page 64 380/381 Synergy Indicator www.RiceLake.com Visit our website...
- Page 66 © Rice Lake Weighing Systems Specifications subject to change without notice. 230 W. Coleman St. • Rice Lake, WI 54868 • USA U.S. 800-472-6703 • Canada/Mexico 800-321-6703 • International 715-234-9171 • Europe +31 (0)26 472 1319 August 16, 2023 PN 201481 Rev G...
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