Rice Lake EVOLUTION Synergy 380 Technical Manual

Rice Lake EVOLUTION Synergy 380 Technical Manual

Battery powered digital weight indicators
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380/380X/381
Synergy Series
Battery Powered Digital Weight Indicators
Technical Manual
380X Synergy Series Digital Weight Indicator
380 Synergy Series Digital Weight Indicator
381 Synergy Series Digital Weight Indicator
August 15, 2023
PN 201481 Rev G

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Summary of Contents for Rice Lake EVOLUTION Synergy 380

  • Page 1 380/380X/381 Synergy Series Battery Powered Digital Weight Indicators Technical Manual 380X Synergy Series Digital Weight Indicator 380 Synergy Series Digital Weight Indicator 381 Synergy Series Digital Weight Indicator August 15, 2023 PN 201481 Rev G...
  • Page 2 All information contained within this publication is, to the best of our knowledge, complete and accurate at the time of publication. Rice Lake Weighing Systems reserves the right to make changes to the technology, features, specifications and design of the equipment without notice.
  • Page 3 Added the 380X indicator model to the manual Table i. Revision Letter History Technical training seminars are available through Rice Lake Weighing Systems. Course descriptions and dates can be viewed at www.ricelake.com/training or obtained by calling 715-234-9171 and asking for the training department.
  • Page 4: Table Of Contents

    Preset Tare (Keyed Tare) ..............34 Rice Lake continually offers web-based video training on a growing selection of product-related topics at no cost.
  • Page 5 Stream Setting Commands ................54 Technical training seminars are available through Rice Lake Weighing Systems.
  • Page 6 Rice Lake Weighing Systems Stream Format (RLWS) ........
  • Page 7: Introduction

    Do not operate or work on this equipment unless this manual has been read and all instructions are understood. Failure to follow the instructions or heed the warnings could result in injury or death. Contact any Rice Lake Weighing Systems dealer for replacement manuals.
  • Page 8: Options

    380/380x/381 Synergy Indicator Options The 380/380X/381 Synergy indicator includes several factory installed options. Some features in this manual are not available in all models. Synergy Series Models Stainless Steel Model • 380-2D (PN 202711) ― Universal alkaline C-cell battery powered (Adapter sold separately) •...
  • Page 9: Installation

    380/380X shipping carton contains the indicator, this manual and a parts kit (Section 2.11 on page 22). The 381 shipping carton contains a power adapter, the stand and a quick start guide. If parts were damaged in shipment, notify Rice Lake Weighing Systems and the shipper immediately. 380/380X Product Dimensions...
  • Page 10: 381 Product Dimensions

    Holes in the 380/380X universal mount stand are configured differently than the 381. The 381 universal mount stand supports additional mounting options. NOTE: The universal mount stand comes attached to the 380/380X. Rice Lake Weighing Systems recommends removing the indicator from the stand prior to mounting.
  • Page 11: Open Enclosure

    Cord Grip Dome Nut (around cable) 22 in-lb (2.5 N-m) Screw at Antenna Hole 10 in-lb (1.1 N-m) Grounding wire 10 in-lb (1.1 N-m) Standoff Nuts 4 in-lb (0.45 N-m) Table 2-3. Component Torque Ratings © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 12: 381 Back Cover Removal

    380/380x/381 Synergy Indicator 2.5.2 381 Back Cover Removal Remove the back cover of the 381 to connect cables and to gain access to the 381 board. WARNING: Before opening the unit, ensure power cord is disconnected from the power outlet. 1.
  • Page 13: Cord Grip Connections

    380 cord grips. Batteries Cord grip for load cell cable Breather Vent Cord grips for Power Jack communication cables Figure 2-6. Recommended Cord Grip Assignments © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 14: 380X Cord Grip Connections (Pn 214337)

    380/380x/381 Synergy Indicator 2.6.2 380X Cord Grip Connections (PN 214337) The 380X provides four cord grips at the bottom of the enclosure for cabling into the indicator. See Figure 2-7 for the recommended assignments for the 380X cord grips. Cord grips for communication cables Cord grip for load cell cable...
  • Page 15: 381-2D-Nimh Cord Grip Connections (Pn 215696)

    IMPORTANT: Removal of the RJ-11 cover and the charger cap invalidate the IP rating of the unit. Battery charger connector Cord grip for load cell cable RJ-11 Serial Cord grip for connection cover optional connectivity Figure 2-9. Recommended Connection Assignments © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 16: 380/380X Cable Shield Grounding

    380/380x/381 Synergy Indicator 380/380X Cable Shield Grounding All cables routed through the cord grips on the 380/380X must be shield grounded against the grounding rail in the enclosure. • Use M4 screws provided in the parts kit to install shielding clamps on the grounding rail at the back of the enclosure •...
  • Page 17: Cpu Board Connections

    NOTE: This connection is available on the outside of the 381 enclosure via an RJ-11 connector and optional cable (PN 215273). The serial connection can be made directly to the CN10 connector if the RJ-11 connection is not wanted. © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 18: Power Connections

    380/380x/381 Synergy Indicator Power Connections Power is connected to the power supply and the CPU board through the power harness. Connector Wire Power +Vin Black Table 2-8. CN1 Power Pin Assignments (Power Supply) 2.9.1 380-2D Power Connections The 380 Synergy Indicator is powered by 4 C-Cell Batteries or an optional 12 V adapter (PN 206433). When the adapter is inserted into the power jack, indicator power is disconnected from the battery holders and batteries no longer drain.
  • Page 19: 380X-2D Power Connections

    Red wire to CN1 Pin 1 Black wire to CN1 Table 2-8 on page 18 Pin 2 Table 2-8 on page 18 Figure 2-15. 381-2D-AA Battery Cell Wiring © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 20: 381-2D-Nimh Power Connections

    380/380x/381 Synergy Indicator 2.9.4 381-2D-NiMH Power Connections The 381-2D-NiMH Synergy Indicator is powered by a rechargable NiMH battery. The Power adapter (PN 185064) charges the battery. IMPORTANT: The 381-2D-NiMH must not be powered on while battery is charging. Leaving the charger attached to the 381-2D-NiMh while not plugged in will discharge the battery even if the indicator is powered off.
  • Page 21: 2.10 Reassembly

    Figure 2-18. 381 Torque Pattern NOTE: Torqued screws may become less tight as the gasket is compressed during the torque pattern; a second torque is required using the same pattern and torque value. © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 22: 2.11 380/380X Parts Kit Components

    380/380x/381 Synergy Indicator 2.11 380/380X Parts Kit Components Part No. Description Qty. 108945 SCREW, M3 x 0.5 x 8 mm Phillips Flat Countersunk Stainless Steel Machine Screw 15631 CABLE TIE, 3 in Nylon 15650 MOUNT, 3/4 in Cable Tie Mount 15664 GLAND, Reducing 9 mm-3/8NPT 192586...
  • Page 23: 2.12 Replacement Parts

    Installation 2.12 Replacement Parts Figure 2-19. 380 Replacement Parts Diagram, Front View © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 24 380/380x/381 Synergy Indicator Figure 2-20. 380 Replacement Parts Diagram, Rear View Figure 2-21. 380 Replacement Parts Diagram, Side View www.RiceLake.com Visit our website...
  • Page 25 NUT, M5 Nylon Insert Stainless Steel Lock Nut 205294 SEAL, Power Jack Seal Cap 205884 WASHER, M5 x 0.177 ID x 0.453 OD x 0.032 Nylon Self-Retaining Table 2-10. 380 Replacement Parts © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 26 380/380x/381 Synergy Indicator 16 17 Figure 2-22. 380X Replacement Parts Diagram, Front View www.RiceLake.com Visit our website...
  • Page 27 Installation Figure 2-23. 380X Replacement Parts Diagram, Inside Back View © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 28 380/380x/381 Synergy Indicator Item No. Part No. Description Qty. 214653 ENCLOSURE, 380X Universal 88733 VENT, Black Plastic Gortex Sealed Breather 88734 NUT, M12 x 1 Thread Breather Vent 205800 NUT, M5 x 0.8 Clip on Floating Hex Zinc Plated 16892 LABEL, Ground Protective Earth Adhesive IEC 60417-5019 68600 CORD GRIP, PG11...
  • Page 29 TRAY, Removable, Batt Holder 381 Synergy AA 216784 INSERT, Side Knob 381 Synergy (metal insert) 216783 KNOB, Side 381 Synergy {black cap) 216779 CABLE ASSY, Power Harness 381 Synergy AA Table 2-12. 381-2D-AA Replacement Parts © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 30 380/380x/381 Synergy Indicator Note: Power harness not shown. Figure 2-16 on page 20 wiring details. Figure 2-25. 381-2D-NiMH Replacement Parts Diagram Item No. Part No. Description 216781 BATTERY, NiMH, Internal 6 V 4.5 Ah, 381 Synergy 216778 CABLE ASSY, Power Harness 381 Synergy NiMH 58983 CORD GRIP, PG-7 216783...
  • Page 31: Operation

    If OFF, press and hold for two seconds to turn unit ON Press momentarily to send on-demand print format out the configured port, provided the conditions for standstill are met; RS-232 is default port Table 3-1. Buttons and Descriptions © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 32: Lcd Annunciators

    380/380x/381 Synergy Indicator LCD Annunciators The 380/380X/381 display uses LCD annunciators to provide additional information about the value being displayed and battery status. Figure 3-2. LCD Display Description The Center of Zero annunciator – Indicates the current gross weight reading is within ± 0.25 display divisions of the acquired zero; A display division is the resolution of the displayed weight value, or the smallest incremental increase or decrease which can be dis- played or printed Gross annunciator - Gross weight display mode...
  • Page 33: Numeric Value Entry

    The next character to the right continuously blinks. ZERO 6. Repeat the previous steps until alphanumeric entry is complete. 7. Press to confirm current string and exit editor. The next parameter in the menu displays. ZERO © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 34: Weigh Mode Operation

    380/380x/381 Synergy Indicator Weigh Mode Operation This section summarizes basic 380/380X/381 operations. 3.4.1 Zero Scale 1. In gross mode, remove all weight from the scale and wait for the " ~ " annunciator to turn off 2. Press . The displays to indicate the scale is zeroed.
  • Page 35: User Mode Menu

    2. Press until accum displays. PRINT UNITS 3. Press . dspacm displays. GROSS 4. Press . The accumulator value displays. GROSS 5. Press three times to return to weigh mode. ZERO © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 36: Print Accumulator

    380/380x/381 Synergy Indicator 3.5.5 Print Accumulator 1. Press for five seconds to enter user mode. Audit displays. ZERO 2. Press until accum displays. PRINT UNITS 3. Press . dspacm displays. GROSS 4. Press . prtacm displays. PRINT 5. Press to print the accumulator value. ok displays. GROSS 6.
  • Page 37: Configuration

    1. Short the CAL jumper to restrict access to setup mode. 2. Install the cover over the CAL jumper to protect access to the jumper. (Optional) Figure 4-1. Closing the CAL Jumper © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 38: Seal The 380/380X

    380/380x/381 Synergy Indicator 4.1.2 Seal the 380/380X To seal the 38/380X indicator to restrict access of the CAL jumper, electronics, electrical contacts and Legal for Trade configuration parameters: 1. Short the CAL jumper to restrict access to setup mode. (Figure 4-1 on page 2.
  • Page 39: Main Menu

    Section 4.3.7 on page 45 for menu structure and parameter descriptions of the Stream Format menu sformt Default Configuration – Resets settings to indicator default deflt Table 4-2. Setup Menu Descriptions © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 40: Setup - Configuration Menu

    380/380x/381 Synergy Indicator 4.3.1 Setup – Configuration Menu Setup Config Capcty Ztrkbn Zrange Intzro motban ovrloa smprat fltchn rtltrp tarefn sstime digfl1 digfl2 digfl3 dfsens dfthrh Figure 4-6. Setup – Configuration Menu Parameter Description Capacity – Maximum rated capacity of the scale; Enter value: 0.000001–99999.0, 10000.0 (default) capcty Zero Track Band –...
  • Page 41: Setup - Format Menu

    Span Calibration Count – Displays the raw count value at the span weight; A span calibration (WSPAN) SPNCNT generates this raw count value; Manually changing this count value changes the span weight and negates the span calibration Table 4-5. Setup – Calibration Menu Description © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 42: Setup - Communication Menu

    380/380x/381 Synergy Indicator Parameter Description Linear Calibration – A linear or multi-point calibration is performed by entering up to four additional calibration wlin points; WLIN V# – Sets the test weight value for linear calibration point WLIN C# – Executes the linear calibration process for the point; generates the raw count value (F) for the test weight value (V) WLIN F# –...
  • Page 43: Setup - Program Menu

    Date – Allows setting of the date format and date separator character; (only available when RTC is installed) date DATEFMT – Date Format; Settings: MMDDYY (default), DDMMYY, YYMMDD, YYDDMM DATESEP – Date Separator; Settings: SLASH (default), DASH, SEMI, DOT Table 4-7. Setup – Program Menu Description © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 44: Setup - Print Format Menu

    380/380x/381 Synergy Indicator Parameter Description Time – Allows setting of the time format and the separator character; (only available when RTC is installed) time TIMEFMT – Time Format; Settings: 12HOUR (default), 24HOUR TIMESEP – Time Separator; Settings: COLON (default), COMMA, DOT Key Hold –...
  • Page 45: Setup - Stream Format Menu

    Stream Format – Specifies the stream format used for streaming output of scale data; SFMT Settings: RLWS (default) – Rice Lake Weighing Systems stream format; see Section 10.3.1 on page 61 CRDNAL – Cardinal stream format; see Section 10.3.2 on page 61 WTRNIX –...
  • Page 46: Tare Menu

    380/380x/381 Synergy Indicator Tare Menu TARE dsptar CLRTAR Figure 4-14. Tare Menu Parameter Description Display Tare – Displays the current tare value; Read Only dsptar Clear Tare – Clears the current tare value clrtar Table 4-11. Tare Menu Description Audit Menu Audit Figure 4-15.
  • Page 47: Calibration

    SPNcnt . TARE NOTE: Span calibration is complete. To continue with a linear calibration, proceed to Section 5.1.2 on page 48 15. Press three times to return to weigh mode. ZERO © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 48: Linear Calibration

    380/380x/381 Synergy Indicator 5.1.2 Linear Calibration Linear calibration points provide increased scale accuracy by calibrating the indicator at up to four additional points between the zero and span calibrations. 1. Complete steps 1–14 Section 5.1.1 on page 2. Press . wlin displays. PRINT 3.
  • Page 49: Edp Command Calibration

    11. If hooks or chains were used to attach the weights, remove all weight, including the hooks and chains, and send the command SC.REZERO#s to remove the zero offset. 12. Send the command KSAVEEXIT to return to weigh mode. © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 50: Revolution

    Calibration values and scale configuration can both be saved from and restored to the 380/380X/381 using Revolution. NOTE: For system requirements visit the Revolution product page on Rice Lake Weighing Systems website. Connecting to the Indicator Connect the PC serial port to com 1 of the 380/380X/381, then click Connect in the toolbar.
  • Page 51: Edp Commands

    KUNLOCK=x In setup mode, this command unlocks specified front panel key; x = KPRINT, KUNITS, KTARE, KGROSSNET, KZERO (example: to unlock the Print key, enter KUNLOCK=KPRINT Table 7-1. Key Press Commands © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 52: Reporting Commands

    380/380x/381 Synergy Indicator Reporting Commands Reporting commands return specific information to the communications port. The commands listed in Table 7-2 can be used in either setup mode or weigh mode. Command Function DUMPALL Returns a list of all parameter values AUDIT.LRVERSION Returns the legally relevant firmware version VERSION...
  • Page 53: Usb Setting Commands

    USB.LINETERM USB line termination characters USB.ECHO USB echo ON, OFF (default) USB.RESPONSE USB response ON (default), OFF 0–255 (0.1-second intervals), 0 (default) USB.EOLDLY USB end-of-line delay Table 7-5. USB Port Commands © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 54: Edp Setting Commands

    380/380x/381 Synergy Indicator EDP Setting Commands Command Description Values EDP.TRIGGER#p Port serial function CMD (default), STRIND, STRLFT EDP.BAUD#p Port baud rate 1200, 2400, 4800, 9600 (default), 19200, 38400, 57600, 115200 8NONE (default), 7EVEN, 7ODD EDP.BITS#p Port data bits/parity CR/LF (default), CR EDP.TERMIN#p Port line termination characters EDP.STOPBITS#p...
  • Page 55: Print Format Commands

    For commands ending with #n, n is the scale number (1); For commands ending with #p, p is the port number (1) ** Date/time functions only available with RTC option Table 7-10. Weigh Mode Commands © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 56: Print Formatting

    380/380x/381 Synergy Indicator Print Formatting The 380/380X/381 provides three print formats, GFMT, NFMT and ACCFMT, which determine the format of the printed output when the key is pressed. If a tare has been entered or acquired, NFMT is used; otherwise, GFMT is used. Print Each print format can be customized to include information, such as company name and address, on printed tickets.
  • Page 57: Customizing Print Formats

    For example, the special character Esc would be <27> or 60, 50, 55, 62 (less the commas). Examples of a print release command for a TMU295 in the GROSS format: Print Format: Print Format: GROSS<G><NL2><TD><NL><27>q GROSS<G><NL2><TD><NL><27><113> In Revolution: In Revolution: © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 58: Maintenance

    The maintenance information in this manual is designed to cover aspects of maintaining and troubleshooting the 380/380X/381 indicator. Contact the local Rice Lake Weighing Systems dealer if a problem requires technical assistance. NOTE: Have the scale or indicator model number and serial number available when calling for assistance.
  • Page 59: Board Replacement

    6. Select the COM port on the PC that is associated with the USB or RS-232 port. 7. Select Program and wait for to display. When update process is complete, the 380/ Firmware Updated Successfully 380X/381 indicator turns off. © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 60: Appendix

    380/380x/381 Synergy Indicator 10.0 Appendix 10.1 Error Messages The 380/380X/381 provides a number of front panel error messages to assist in problem diagnosis. Table 10-1 lists these messages and their meanings. Error Message Description Overflow error – Weight value too large to be displayed ------- Gross >...
  • Page 61: 10.3 Continuous Data (Stream) Output Formats

    Leading zeroes transmitted as spaces. Figure 10-1. Rice Lake Weighing Systems Stream Data Format 10.3.2 Cardinal Stream Format (crdnal) <CR> <POL> <wwwwww> <S> <SP> <UNIT> <SP> <G/N> <SP> <SP> <ETX>...
  • Page 62: Avery Weigh-Tronix Stream Format (Wtrnix)

    380/380x/381 Synergy Indicator 10.3.3 Avery Weigh-Tronix Stream Format (wtrnix) <SP> <G/N> <POL> <wwwwww> <SP> <UNIT> <TERM> Space Space <CR><LF> g for Gross <CR> n for Net lb = pound kg = kilogram Polarity: g = gram <+> for positive tn = ton (short) "–"...
  • Page 63: 10.4 Conversion Factors For Secondary Units

    DFTHRH value for more than the specified number (DFSENS) of consecutive readings; filtering is reengaged when two consecutive A/D readings are within the DFTHRH threshold delta value; Set DFTHRH to NONE to turn off the filter override © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 64: 10.5.2 Regulatory Mode Functions

    380/380x/381 Synergy Indicator Digital Rolling Average Filter Procedure 1. In setup mode, set the rolling filter stage parameters (DGFLTR1-3) to 1. 2. Set DFTHRH to NONE. 3. Return to weigh mode. 4. Remove all weight from scale, then watch the indicator to determine the magnitude of vibration effects on the scale. 5.
  • Page 65: 10.6 Ascii Character Chart

    Ctrl-H Ctrl-I Ctrl-J Ctrl-K Ctrl-L Ctrl-M Ctrl-N Ctrl-O Ctrl-P Ctrl-Q Ctrl-R Ctrl-S Ctrl-T Ctrl-U Ctrl-V Ctrl-W Ctrl-X Ctrl-Y Ctrl-Z Ctrl-[ Ctrl-\ < Ctrl-] Ctrl-^ > Ctrl-_ Table 10-4. ASCII Character Chart © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 66: 10.7 Front Panel Display Characters

    380/380x/381 Synergy Indicator 10.7 Front Panel Display Characters Refer to Figure 10-5 for the seven-segment LCD character set used on the 380/380X/381 front panel display for alphanumeric characters. " < > Figure 10-5. Display Characters www.RiceLake.com Visit our website...
  • Page 67: Compliance

    IEC 62368-1:2014 2014/30/EU EMC EN 61326-1:2013, EN 61000-3-2:2014, EN 61000-3-3:2013 2014/53/EU RED EN 300 328:2019, EN 301 489-17:2020 2011/65/EU RoHS EN 50581:2012 __________________________ __________________________ Brandi Harder September 17, 2021 __________________________ Quality Manager © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 68 2016/1101 Low Voltage IEC 62368-1:2014 2016/1091 EMC EN 61326-1:2013, EN 61000-3-2:2014, EN 61000-3-3:2013 2017/1206 Radio EN 300 328:2019, EN 301 489-17:2020 2012/3032 RoHS EN 50581:2012 Rice Lake, WI USA Brandi Harder March 7, 2022 Quality Manager www.RiceLake.com Visit our website...
  • Page 69: Specifications

    Six 1.0 in (25 mm) tall, LCD digits Keys / Buttons Five tactile buttons Dimensions (L x W x H) 11.58 x 74.53 x 8.57 in (294 x 115 x 218 mm) © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 70 380/380x/381 Synergy Indicator 380X-2D (PN 214337) Warranty Two-year limited warranty Power EMC Immunity Battery: Lithium Ion Charger: 120VAC Internal 10 V/m Power Consumption Certifications and Approvals 25 W max with internal power NTEP Excitation Voltage CoC Number: 21-051A1 5 VDC, 8 x 350Ω or 16 x 700Ω load cells Accuracy Class: III / IIIL;...
  • Page 71 Dimensions (L x W x H) 8.50 x 3.17 x 5.06 in (215.8 x 80.5 x 128.5 mm) Temperature Range Legal: 14 to 104°F (-10 to 40°C) Industrial: 14 to 122°F (-10 to 50°C) © Rice Lake Weighing Systems ● All Rights Reserved...
  • Page 72 380/380x/381 Synergy Indicator www.RiceLake.com Visit our website...
  • Page 74 © Rice Lake Weighing Systems Specifications subject to change without notice. 230 W. Coleman St. • Rice Lake, WI 54868 • USA U.S. 800-472-6703 • Canada/Mexico 800-321-6703 • International 715-234-9171 • Europe +31 (0)26 472 1319 August 15, 2023 PN 201481 Rev G...

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