Restore To Factory Default Via Hard Keys; Safe Mode; Change Log - Grandstream Networks GHP6 Series Administration Manual

Restore to Factory Default via Hard Keys

For users that could not restore the GXV3350 to factory reset via LCD Menu or the Web GUI, restoring the unit via Hard keys is
an alternative. Please, follow the steps below to restore the GXV3350 via Hard Keys:
1. Power cycle the GXV3350.
2. Wait for the LED in the upper right of the phone to light up in Green, then about 2 seconds, press both keys " 1 " and " 9 "
at the same time, it will go into the factory reset process.
3. The LCD screen will display "Factory reset, please wait".
4. The GXV3350 will reboot with factory default settings.

SAFE MODE

The GXV3350 allows users to enter safe mode by enabling safe mode option from WEB UI under
Maintenance��Upgrade/Advanced Settings��safe mode. If enabled, the phone will enter safe mode after rebooting. Users
can alternatively enter safe mode by pressing the Menu button
power cycle the phone and when the plain text "GRANDSTREAM" shows up, immediately press and hold the Menu button
when the five buttons light up again after the top right LED flash ends. Users will see the phone boot up in safe mode.
Under safe mode, only the system applications will be up and running. Normally safe mode is not needed unless the phone
cannot function anymore caused by incompatible 3rd party applications. For example, if a 3rd party application is downloaded
and installed on the phone that cause the phone keep crashing or freezing and users cannot operate on the phone's settings,
users can enter safe mode to remove the 3rd party application and boot up in normal mode again.
EXPERIENCING THE GXV3350 APPLICATION PHONE
Please visit our website: https://www.grandstream.com to receive the most up-to-date updates on firmware releases, additional
features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum for answers to your
general questions. If you have purchased our products through a Grandstream Certified Partner or Reseller, please contact them
directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support member or submit a
trouble ticket online to receive in-depth support.
Thank you again for purchasing Grandstream Enterprise Application phone, it will be sure to bring convenience and color to
both your business and personal life.
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CHANGE LOG

This section documents significant changes from previous versions of administration guide for GXV3350. Only major new
features or major document updates are listed here. Minor updates for corrections or editing are not documented here.
HDMI, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other
countries.
during bootup. Before entering the safe mode, please