Grandstream Networks GHP6 Series Administration Manual
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Grandstream Networks GHP6 Series Administration Manual

Grandstream Networks GHP6 Series Administration Manual

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Grandstream Networks, Inc.
GHP6XX Series
GHP6XX – Administration Guide

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Summary of Contents for Grandstream Networks GHP6 Series

  • Page 1 Grandstream Networks, Inc. GHP6XX Series GHP6XX – Administration Guide...

  • Page 2: Product Overview

    GHP6XX/W – Administration Guide The GHP series of hotel phones feature the GHP610(W)/GHP620(W) and the GHP611(W)/GHP621(W), easy-to-use IP phones for any hotel room that can be programmed and customized based on the needs of the hotel and its guests. These devices are equipped with integrated dual-band Wi-Fi (GHP6XX/W).

  • Page 3: Technical Specification

    Technical Specification GHP61X Protocols/Standards SIP: SIP RFC3261, TCP/IP/UDP, RTP/RTCP, RTCP-XR, Simple, TLS, SRTP. Network Interface One Auto-Negotiation 10/100Mbps ethernet port, integrated PoE (Only GHP61X) GHP610W/GHP611W integrated dual-band 2.4Ghz & 5Ghz 802.11 a/b/g/n/ac. Wi-Fi 23 keys, including: - 3 Programmable keys. Keypad - 12 standard phone digit keys (0-9: speed dial keys configuration on web page, *,#).

  • Page 4: Getting Started

    Voice Conference 2 SIP accounts and lines, up to 3-way conference. Voice Codecs Support for the G.729A/B, G.711µ/a-law, G726, G.722(wide band), G723, iLBC, full band OPUS. Voice Capabilities In-band and out-of-band DTMF (in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB. Dial, Answer, Redial, Flash, Hands-free, Voice mail (with the server) Hold/Unhold, Mute/Unmute, Telephony Features flexible dial plan, Speed dial server redundancy, fail-over Call out.
  • Page 5 GHP62X GHP62X/W ● 1 x GHP62X Phone ● 1 x Handset ● 1 x Base Stand ● 1 x Faceplate ● 1 x 12V Power Adapter (GHP620W and GHP621W) ● 1 x RJ9(4P4C) Phone Cord ● 1 x Quick Installation Guide GHP62X Package Content Note Please check the package before installation.

  • Page 6: Phone Description

    GHP61X Wall Mount 1. On the wall where the GHP62X/W will be mounted, mark two dots with 100 mm distance in-between vertically. 2. Using a drill, make a hole on each marked dot. Put a plastic expansion bolt and screw (not provided) into each hole. Leave enough space on the screws to mount the GHP62X.
  • Page 7 GHP61X Handset GHP61X Back Panel of the Handset and the Base GHP62X GHP62X Front Panel...

  • Page 8: Configuration Guide

    GHP62X Back Panel CONFIGURATION GUIDE Status Page Definitions Status → Account Status This interface indicates the information of the accounts which are configured on the IP phone. Account Status Status → Network Status Ethernet MAC Address This field indicates the MAC address of the device. IPv4 Address Type This field indicated whether the obtained IP address was configured by DHCP or set statically.

  • Page 9: Basic Settings

    Product model This field indicates the product model. Part number This field indicates the part number. Software version This field indicates the version of the firmware installed. Language This field indicates the language used for displaying the web user interface. Recommended Time Zone This field indicates the recommended time zone.

  • Page 10: Sip Settings

    If the phone has an assigned PSTN telephone number, this field should be set to “user=phone”. A TEL URI “user=phone” parameter will be attached to the Request-URI and “To” header in the SIP request to indicate the E.164 number. If set to “Enable”, “tel:” will be used instead of “sip:” in the SIP request. Allows users to access voice messages by pressing the MESSAGE button on the phone.
  • Page 11 Specifies the time frequency (in seconds) that the phone sends re-registration request before the Re-Register before Expiration Register Expiration. The default value is 0. Specifies the interval to retry registration if the process is failed. The valid range is 1 to 3600. The Registration Retry Wait Time default value is 20 seconds.
  • Page 12 ● If Yes to All SIP, all outgoing SIP messages will include the phone’s MAC address in the User- Agent header. ● If No, the phone’s MAC address will not be included in the User-Agent header in any outgoing SIP messages.

  • Page 13: Codec Settings

    Configures whether to enable session timer function. It enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE). If there is no refresh via an UPDATE or re- INVITE message, the session will be terminated once the session interval expires. If set to “Yes”, the Enable Session Timer phone will use the related parameters when sending session timer according to “Session Expiration”.
  • Page 14 Use First Matching Vocoder in When set to “Yes”, the device will use the first matching vocoder in the received 200OK SDP as the 200OK SDP codec. The default setting is “No”. iLBC Frame Size Selects iLBC packet frame size. Users can choose from 20ms and 30ms. The default setting is “30ms”. Specifies iLBC payload type.

  • Page 15: Account Call Settings

    ● Enabled and Forced ● Optional The default setting is “No”. Allows users to specify the length of the SRTP calls. Available options are: ● AES 128&256 bit SRTP Key Length ● AES 128 bit ● AES 256 bit Default setting is AES 128&256 bit Enable or disable the crypto lifetime when using SRTP.
  • Page 16 RFC2543 Hold If set to "Yes", c=0.0.0.0 will be used in INVITE SDP for hold. Configures the timeoput (in seconds) for the phone to ring when an incoming call is not answered. Ring Timeout Valid range is 30 to 3600. Auto Answer If set to “Yes”, the phone will automatically turn on the speaker phone to answer incoming calls after a Auto Answer...
  • Page 17 ● Contacts ● Call History Incoming Call ● Call History Outgoing Call ● Dialing Page ● MPK ● API Configures the dial plan rule. For syntax and examples, please refer to user manual for more details. Dial Plan Rules: 1. Accepted Digits: 1,2,3,4,5,6,7,8,9,0, *, #, A,a,B,b,C,c,D,d; 2.
  • Page 18 ringtone. Matching rules: ● Specific caller ID number. For example, 8321123. ● A defined pattern with certain length using x and + to specify, where x could be any digit from 0 to 9. Samples: xx+ : at least 2-digit number. xx : only 2-digit number.

  • Page 19: Call Settings

    Phone Settings Page Definition Basic Settings Configures the local RTP port used to listen and transmit. The valid range is 1024 to 65400 and it must Local RTP Port be even. Local RTP Port Range Configures the range of local RTP port. Valid value is from 24 to 10000. If set to "Yes", the parameter will force random generation of both the local SIP and RTP ports.
  • Page 20 If configured, when the phone is in the off-hook or on-hook, dialing state, it will go idle after Off-hook/On-hook Timeout (s) the timeout (in seconds). Valid range is 10 to 60. Sets a timeout in minutes for the redial key, after which the previous callout trace will be cleared and the redial key will be invalid.

  • Page 21: Multicast Paging

    Second Dial Tone Message Waiting Ring Back Tone Call Waiting Tone Call Waiting Tone Gain Busy Tone Reorder Tone Multicast Paging During an active call if incoming multicast page has higher priority (1 being the highest) than this Paging Barging value, the call will be held and multicast page will be played.

  • Page 22: Advanced Settings

    DNS Server 1 Enter DNS Server 1 when static IP is used. DNS Server 2 Enter DNS Server 2 when static IP is used. Preferred DNS Server Enter the preferred DNS server. Advanced Settings Advanced Network Settings Configures the refresh time (in minutes) for DNS query. If set to "0", the phone will use the DNS Refresh Timer (m) DNS query TTL from DNS server response.

  • Page 23: Programmable Keys

    Wi-Fi Band Set the type of Wi-Fi band. Country Code Configures Wi-Fi Country Code Available Wi-Fi Available Wi-Fi Programmable Keys Multi-Purpose Keys The admin can customize the multi-purpose keys functionality by accessing the web GUI Programmable Keys → Multi- Purpose Keys. The phone will generate a multi-purpose keys label based on the customization made by the administrator, which he/she can print and stick on the front side of the phone.

  • Page 24: Speed Dial

    Speed Dial Speed Dial Configuration System Settings Time Date and Time Configures the URL or IP address of the NTP server. The phone may obtain the date NTP Server and time from the server. Configures the URL or IP address of the NTP server. The phone may obtain the date Secondary NTP Server and time from the server.

  • Page 25: Security Settings

    Security Settings Web/SSH Access  SSH is often used to “log in” and perform operations on remote computers but it may also be used for transferring data. Parameter Description SSH Access Enable SSH If set to "Yes", the phone will allow any SSH access to the phone. SSH Public Key If enabled, the phone will use public key authentication as an alternative option to password authentication.
  • Page 26 Keypad Password Configure the keypad password used in the IVR. If this option is enabled, IVR can modify the IP, gateway, subnet mask, DNS, profile download protocol Enable Basic settings in and firmware download protocol of the phone. If this option is disabled, the IVR refuses to execute the above instructions. Enabled by Default.
  • Page 27 Handset TX Gain (dB) Configures the transmission gain of the handset. Enable HAC If enabled, the phone will be compatible with nearby hearing aids. Enable Bootup Tone If enabled, the phone will emit a sound effect when it boots up. Configures the LED brightness when the phone is active.

  • Page 28: Maintenance

    Maintenance Upgrade and Provisioning Firmware Parameter Description Upgrade via Manual Upload Upload Firmware File to Update Configures to upload and upgrade firmware. Upgrade via Network Firmware Uprgade via Configures firmware upgrade method as TFTP, FTP, FTPS, HTTP, HTTPS. Firmware Server Path Configures the server path for firmware download.
  • Page 29 Configure Uprgade via Choose the protocol that will be used for upgrading. Configure Server Path Defines the server path for provisioning. Configure Sever Username The username for the config server. Configure Sever Password The password for the config server. If enabled, the phone will send credentials before being challenged by the server. This option only Always Indicate before Challenge applies to HTTP/HTTPS.

  • Page 30: System Diagnostics

    follow cfg.xml, cfgMODEL.xml, cfgMAC, cfgMAC.xml, devMAC.cfg downloads configuration files one by one and loads updates. If the same configuration items exist between files, the configuration items that are later in the download order will overwrite the previous contents. User Protection When user protection is on, P-values that the user sets will not be changed by provision or provider.
  • Page 31 Registered Configures the Action URL to send when phone successfully registers as a SIP account. Unregistered Configures the Action URL to send when phone unregisters a SIP account. Register Failed Configures the Action URL to send when phone fails to register a SIP account. Idle to Busy Configures the Action URL to send when the phone's state changes form idle to busy.
  • Page 32 This section contains the basic settings of Hotel Service Management, including the basic general information of the hotel where the GHP hotel phone is deployed and also the assigned room number. Parameter Description Hotel Name Configures the hotel name. Hotel Address Configures the hotel address.

  • Page 33: Web Service

    If set to "Yes", E.911 INVITE message includes the "Geolocation-Routing" header with the value Geolocation-Routing Header "Yes". Priority Header If set to "Yes", E.911 INVITE messages includes the "Priority" header with the value "emergency". Web Service This section is utilized to enable the location services on the phone. Parameter Description Configures to enable or disable auto location...
  • Page 34 PNP Service Plug and Play (PnP) Service  is a feature available on the GHP6xx that allows it to be set as a server terminal  for provisioning other IP phones remotely , on the GHP6xx PNP centralized platform , either by setting the configuration locally by uploading local configuration files , or by obtaining the configuration files from a third party HTTP server.

  • Page 35: Upgrading And Provisioning

    ● If there are batch configuration variables in the configuration file template, generate the batch configuration CSV file according to the uploaded configuration file template, and fill in the relevant batch configuration values after exporting the CSV template. ● After writing the batch configuration CSV template, upload the CSV template file here. Effects View Displays the data inserted from the .csv template to the .xml configuration file.
  • Page 36 No Local TFTP/FTP/HTTP Servers For users that would like to use remote upgrading without a local TFTP/FTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This lets users download the latest software upgrades for their phones via this server. Please refer to the webpage: http://www.grandstream.com/support/firmware Alternatively, users can download a free TFTP, FTP, or HTTP server and conduct a local firmware upgrade.
  • Page 37 Note If the corresponding model cannot be downloaded and installed to the UCM local PC due to network reasons, you can upload the file of the UCM zero-configuration template (.pack file) and click the Download and Install button. Select the menu “Other Services” – “Zero Configuration” – “Zero Configuration Settings”, Select “Enable Zero Config” (enabled by default) and “Enable Pick Extension”, and click “Pick Extension Segment”...

  • Page 38: Restore Factory Default Settings

    Zero Config main page Phone users can dial service code **766* + room number to set the room number, and dial service code **766# to hear the room number announcement. When the hotel room number is already in use, phone users should dial service code **766* + keypad password + room number + # to reset the room number.
  • Page 39 Factory Reset via Web GUI The factory reset will immediately start after you click OK. Factory Reset Confirmation Warning Once the process of resetting to factory settings has started, it cannot be cancelled and all the configuration will be lost. To avoid losing your configuration, please back it up first.

  • Page 40: Change Log

    Grandstream Networks, Inc. is not permitted. Grandstream is a registered trademark and the Grandstream logo is the trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries.
  • Page 41 20 cm between the radiator and your body. CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GHP6XX/W are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.grandstream.com/support/resources/...
  • Page 42 GHP6XX firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL-related source code can be downloaded from the Grandstream website: https://www.grandstream.com/legal/open-source-software Need Support?

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Ghp61x/wGhp62x/wGhp6 w seriesGhp610Ghp610wGhp620 ... Show all

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