Grandstream Networks GHP620 User Manual
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Grandstream Networks GHP620 User Manual

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Grandstream Networks, Inc.
GHP6XX Series
GHP6XX – User Guide

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Summary of Contents for Grandstream Networks GHP620

  • Page 1 Grandstream Networks, Inc. GHP6XX Series GHP6XX – User Guide...

  • Page 2: Product Overview

    The GHP series is supported by the Grandstream Device Management System (GDMS), which provides a centralized interface to configure, provision, manage and monitor the deployment of Grandstream endpoints. The GHP series IP phones can be installed on a desktop or wall-mounted and can be powered by PoE (GHP610/GHP611/GHP620/GHP621), power adapter (GHP610W/GHP611W/GHP620W/GHP621W) and USB Type-C charger(GHP620/GHP621/GHP620W/GHP621W).
  • Page 3 Network Interface One Auto-Negotiation 10/100Mbps ethernet port, integrated PoE (Only GHP61X) GHP610W/GHP611W integrated dual-band 2.4Ghz & 5Ghz 802.11 a/b/g/n/ac. Wi-Fi 23 keys, including: - 3 Programmable keys. Keypad - 12 standard phone digit keys (0-9: speed dial keys configuration on web page, *,#). - 5 function keys (Flash, Redial, Hands-free, Voice Mail, Hold).

  • Page 4: Getting Started

    Telephony Features Dial, Answer, Redial, Flash, Hands-free, Voice mail (with the server) Hold/Unhold, Mute/Unmute, flexible dial plan, Speed dial server redundancy, fail-over Call out. Support for multicast paging and E911 service. Advanced Features Support for advanced jitter resilience algorithm. Base Stand 1 wall-mountable base stand, can be put on a desk.
  • Page 5 ● 1 x Handset ● 1 x Base Stand ● 1 x Faceplate ● 1 x 12V Power Adapter (GHP620W and GHP621W) ● 1 x RJ9(4P4C) Phone Cord ● 1 x Quick Installation Guide GHP62X Package Content Note Please check the package before installation. If you find any one of the components missing, please contact your system administrator. GHP6XX/W Phone Setup The GHP6XX/W can be installed on the desk or can be mounted on the wall.
  • Page 6 2. Using a drill, make a hole on each marked dot. Put a plastic expansion bolt and screw (not provided) into each hole. Leave enough space on the screws to mount the GHP62X. 3. Attach the wall mount spacers to the slot for the wall mount spacer on the back of the phones. 4.

  • Page 7: Telephony Features

    GHP61X Handset GHP61X Back Panel of the Handset and the Base GHP62X/W GHP62X Front Panel GHP62X Back Panel TELEPHONY FEATURES Making Phone Calls Handset and Speaker Mode The GHP6XX allows switching between the handset and the speaker when making calls. Please press the speaker button to start using the speaker .

  • Page 8: Sip Accounts And Lines

    Dial the number that you wish to call and press # to send the call, or wait for a second for the number to be sent. SIP Accounts and Lines The GHP6XX supports 2 SIP accounts and 2 lines; Each account is capable of independent SIP servers, and users. One account is configured by the administrator to initiate calls and receive calls.

  • Page 9: Call Transfer

    Call Waiting/Hold Call User can use the hold button to put the call on hold. When receiving a call on the second line, the user can use the Flash key to hold the call on the first line and switch to the call on the second line.
  • Page 10 Alice could press Flash to switch lines, and also could long press Flash to set up a conference. 2. If Alice holds Bob and Carl’s calls Alice could press Flash to switch the line, and also could long press Flash to set up a conference. Bob and Carl will be unheld automatically Voicemail The Waiting Message Indicator will blink in a green color when there is a new voicemail.
  • Page 11 (Password is required for this operation) **38*{keypad password}*{server IP address}# Trigger the upgrade of the specified upgrade Firmware Upgrade 2 (FU) (Password is required for this operation) firmware path Get Firmware Upgrade Server Address (FA) **32# Broadcast firmware server URL addr **28*{keypad password}#(Password is required for Configuration File Download 1 (CU) The phone downloads the configuration...

  • Page 12: Restore Factory Default Settings

    Notes The phone supports input timeout (about 3s). Entering only **47 and waiting for 3s has the same function as entering **47#. The default password of the keypad is: 123 RESTORE FACTORY DEFAULT SETTINGS Restore to Factory Default via Keypad To restore the GHP6XX phone using the keypad, enter the code **37*{keypad password}#.

  • Page 13: Change Log

    Grandstream Networks, Inc. is not permitted. Grandstream is a registered trademark and the Grandstream logo is the trademark of Grandstream Networks, Inc. in the United States, Europe, and other countries.
  • Page 14 CE Authentication Hereby, Grandstream Networks, Inc. declares that the radio equipment GHP6XX/W are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.grandstream.com/support/resources/ GNU GPL INFORMATION GHP6XX firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL.

This manual is also suitable for:

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