Grandstream Networks GHP6 Series User Manual

Hide thumbs Also See for GHP6 Series:

Administration manual (79 pages)

User manual (15 pages)

Administration manual (42 pages)

Table Of Contents

Table of Contents

Quick Links

Download this manual

Grandstream Networks, Inc.

GHP6XX Series

GHP6XX – Administration Guide

Table of Contents

Need help?

Do you have a question about the GHP6 Series and is the answer not in the manual?

Questions and answers

Summary of Contents for Grandstream Networks GHP6 Series

Page 1 Grandstream Networks, Inc. GHP6XX Series GHP6XX – Administration Guide...
Page 2: Gateway Gxw42Xx Overview
GXW42XX Series – User Manual Thank you for purchasing the Grandstream GXW42XX Analog FXSIP Gateway. The GXW42XX offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW42XX supports popular voice codecs and is designed for full SIP compatibility and interoperability with third party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.
Page 3: Connect Your Gxw42Xx Gateway
GXW42xx V2 device uses a different firmware file from the GXW42xx V1 device. Please use the correct firmware file for V1 and V2 devices. To distinguish GXW42xx V2 device from V1 device, please check the label on the back of the device. (1) GXW42xx V2 has “V2”...
Page 4 Figure 1: Diagram of GXW4216/24/32/48 Panel Ethernet port Connect to the internal LAN network or router RESET Factory Reset button. Press and hold for a while to reset factory default settings. DC IN Power adapter connection Analog port Connect to analog phones / fax machines with an RJ21 to RJ11 cable FXS ports FXS port to be connected to analog phones / fax machines.
Page 5 Act LED Remains ON if plug the network cable. LINK LED Indicates Ethernet port activity. Indicate status of the respective FXS Ports on the back panel Busy – ON (Solid Green) FXS LED Available – OFF Slow blinking FXS LEDs indicates Voice Mail for that port. All FXS LEDs slow blinking indicates provisioning.
Page 6: Gxw42Xx Features
Signal Signal RING17 TIP17 RING18 TIP18 RING19 TIP19 RING20 TIP20 RING21 TIP21 RING22 TIP22 RING23 TIP23 RING24 TIP24 Figure 2: 50 Pin Telco Connector For GXW4216, only first 16 pairs are connected. For GXW4232, first 24 pairs on 1 RJ21 connector and first 8 pairs on the 2 RJ21 connector are connected.
Page 7 Supports PSTN/PBX analog telephone sets or analog trunks GXW4216 GXW4224 GXW4232 GXW4248 Telephone 16 FXS ports 24 FXS ports 32 FXS ports 48 FXS ports Interfaces 16 SIP accounts, 4 24 SIP accounts, 4 32 SIP accounts, 4 48 SIP accounts, 4 Provisioning proﬁles proﬁles...
Page 8: Hardware Specification
Polarity Reversal / Wink Network IPv4, TCP/UDP, RTP, HTTP/HTTPS, ARP/RARP, ICMP, DNS, DHCP, NTP, TFTP, SSH, PPPoE, STUN, DDNS, Connectivity OpenVPN® Table 3: GXW42xx Software Specifications Hardware Specification The hardware specifications of the GXW FXS series are detailed in Table 4. GXW4216 GXW4224 GXW4232...
Page 9: Basic Operations
Signaling FXS Loop-start EN55022/EN55024 and FCC part15 Class B Safety Compliance FCC, CE, C-Tick Table 4: GXW42xx Hardware Specifications GXW42XX LCD Menu The GXW42XX gateway series includes a small LCD screen for the display of basic information. The LCD has a display area of 128×32 pixels, which will allow for 2 lines of text with a 16px height limitation per line.
Page 10 Menu Voice Prompt User’s Options Enter “*” for the next menu option Enter “#” to return to the main menu Main “Enter a Menu Option” Menu Enter “001 – 005,007, 010, 013 – 017,047, 086 or 099” Menu option Enter “9” for confirming an option Enter ‘9’...
Page 11: Placing A Phone Call
Menu Voice Prompt User’s Options Enter the target IP address to make a direct IP call, after dial tone. (See “Make a Direct IP “Direct IP Calling” Call”.) Voice Mail Number of voice mails Enter “9” to reboot the device; or “RESET”...
Page 12: Call Waiting
GXW42XX supports two ways to make Direct IP Calling: Using IVR 1. Pick up the analog phone then access the voice menu prompt by dial “***” 2. Dial “047” to access the direct IP call menu 3. Enter the IP address using format ex. 192*168*0*160 after the dial tone. Using Star Code 1.
Page 13: Attended Transfer
Caller A can place a call on hold and wait for one of three situations: 1. A quick confirmation tone (similar to call waiting tone) followed by a dial tone. This indicates the transfer is successful (transferee has received a 200 OK from transfer target). At this point, Caller A can either hang up or make another call. 2.
Page 14 2. Select Active under the Hunting Group drop box for FXS port 1. 3. For the remaining ports (say 2, 3 and 4) select 1 for Hunting Group. Ports 2, 3 and 4 are now active members of the hunting group associated with port 1. This configuration will route all calls directed to FXS port 1 to ports 2, 3 and/or 4 in round robin fashion respectively if port 1 is busy or times out.
Page 15: Inter-Port Calling
There are two types of hunting groups, Linear and Circular. Linear style will sort the call to the lowest-numbered available line, this is also called “serial hunting”. Circular style will distribute the calls “round-robin”. If a call is assigned to line 1, the next call goes to 2 and the next to 3.
Page 16: Configuration Guide
Call Features Call Return Service: Dial *69 and the phone will dial the last incoming phone number received. Disable Call Waiting (Per Call) Enable Call Waiting (Per Call) Unconditional Call Forward: Dial “*72” and then the forwarding number followed by “#”. Wait for dial tone and hang up.
Page 17: Configuring Gxw42Xx With Web Browser
Select voice menu option 001 to enable GXW42XX to use PPPoE mode. Firmware Server IP Address Select voice menu option 013 to configure the IP address of the firmware server. Configuration Server IP Address Select voice menu option 014 to configure the IP address of the configuration server. Upgrade Protocol Select voice menu option 015 to choose firmware and configuration upgrade protocol.
Page 18: Page Definitions
The password is case sensitive with maximum length of 25 characters. Only an administrator can access the “ADVANCED SETTINGS”, “Profile 1~4”, and “FXS Ports” configuration pages. Important Settings The end-user must configure the following settings according to the local environment. Most settings on the web configuration pages are set to the default values.
Page 19 STATUS: Displays the network status, account status, software version and MAC-address of the phone MAINTENANCE: Basic settings such as basic network, date and time settings, and web/SSH access settings can be set here. PROFILE – AUDIO SETTINGS: DTMF, Vocoder, and Analog Line settings can be configured here for each port. Additional functions available to administrators are: MAINTENANCE: Full settings for network, upgrade/provisioning, TR-069, Security and Syslog.
Page 20: Maintenance
Traversa Shows type of NAT the GXW42XX is connected to via its WAN port. It is based on STUN protocol. Port Status Displays relevant information regarding the individual FXS ports. Call Features Status Displays relevant information regarding the Call Features. Table 7: Status Maintenance Network Settings...
Page 21 Static IP Settings IP Address Conﬁgures static IP Address Subnet Mask Conﬁgures Subnet Mask Gateway Conﬁgures Gateway address. DNS Server 1 Conﬁgures primary DNS Server. DNS Server 2 Conﬁgures secondary DNS Server. Network settings for Management Interface An interface for HTTP/HTTPS/SSH, the management interface will be a VLAN interface if management VLAN is conﬁgured and different to service VLAN, otherwise, a sub interface will be created on service interface.
Page 22 Enable LLDP Conﬁgure to enable/disable the LLDP (Link Layer Discovery Protocol) service. Layer 2 QoS Settings Value used for layer 2 QoS 802.1Q/VLAN Tag for Service Interface. Layer 2 QoS 802.1Q/VLAN Tag for Service Interface Default setting is 0. Value used for layer 2 QoS 802.1Q/VLAN Tag for Management Interface. Layer 2 QoS 802.1Q/VLAN Tag for Management Interface Default setting is 10.
Page 23 is required for the phone to decrypt the encrypted XML conﬁguration ﬁle. HTTP/HTTPS User Name The user name needed to authenticate with the HTTP/HTTPS server. HTTP/HTTPS Password The password needed to authenticate with the HTTP/HTTPS server. Always send HTTP Basic Default is No.
Page 24 66. It can be set to None or Option 150, it is set to None by default. Default is No. If set to Yes, phone will multicast SUBSCRIBE for provision if this 3CX Auto Provision feature is enabled. Choose “Yes” to enable automatic upgrade and provisioning. When set to No, GXW42XX will only do upgrade once at boot up.
Page 25 Web Access Mode Specify Web Access Protocol. HTTP or HTTPS. Default is HTTP. Disable SSH If set to Yes, SSH access will be disabled. Default is No SSH Port Deﬁnes the SSH Port Number, Set to 22 by default. Allow users to conﬁgure security privileges. The security privilege options can be as follows : ...
Page 26 Enable TR-069 Enable TR-069 service. TR-069 Auto Conﬁguration Servers URL (e.g., http://acs.mycompany.com, or IP ACS URL address). ACS Username User specify the ACS Username. ACS Password User specify the ACS password. Periodic Inform Enable Default is No. If set to Yes, device will send inform packets to the ACS Periodic Inform Interval Frequency that the inform packets will be sent out to the ACS Connection Request Username...
Page 27 Set RADIUS shared secret Conﬁgure RADIUS VSA Vendor IS to match RADIUS server’s conﬁguration. Default is RADIUS VSA Vendor ID 42397 for Grandstream Networks Inc Conﬁgure RADIUS VSA Access Level Attribute to match RADIUS server’s conﬁguration. RADIUS VSA Access Level Attribute...
Page 28 Primary RADIUS Authentication Port Default is 1812. Primary RADIUS Account Port Default is 1813. Primary RADIUS Server Secret Set Primary RADIUS Server Secret Secondary RADIUS Server Set Secondary RADIUS Server address. Secondary RADIUS Authentication Default is 1812. Port Secondary RADIUS Account Port Default is 1813.
Page 29: Security Settings
802.1X CA Certiﬁcate Upload or Delete the EAP-PEAPv0/MSCHAPv2, EAP-TLS, .pem ﬁle. 802.1X Client Certiﬁcate Upload or Delete the EAP-TLS, .pem ﬁle with both certiﬁcate and private key. OpenVPN® Enable Enable/Disable OpenVPN® feature. Default is No. OpenVPN® Server Address Specify the IP address or FQDN for the OpenVPN® Server. OpenVPN®...
Page 30: Date And Time
This feature allows users to upload to this device their own certiﬁcate signed by Custom Certiﬁcate custom CA certiﬁcate to manage client authentication. This feature allows users to validate server certiﬁcate with our trusted list of TLS Validate Server Certiﬁcates connections.
Page 31: Call Record
The IP address or URL of System log server. The server collects system log Syslog Server information from the device. Select the GXW42XX to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: 1.
Page 32: Ethernet Capture
Ethernet Capture Allow users to conﬁgure whether the packet capture ﬁle With secret Key information contains secret key information or not. It is set to Yes by Default Start/stop Ethernet capture. Status Warning: This feature can only be used for debugging purposes, please delete all ﬁles after ﬁnishing debugging.
Page 33 System Features Disable Direct IP Disables the Direct IP Call function. Default is “No”. If set to “Yes” direct IP-to-IP calling will not be supported. Call Inter- With this feature enabled, when the FXS port is unregistered, users can use the same extensions of the FXS port port for inter-port dialing instead of dialing ***7xx.
Page 34 Profiles General Settings Proﬁle Active When set to Yes, the SIP Proﬁle is activated. SIP Server SIP Server’s IP address or Domain name provided by VoIP service provider. Failover SIP Server’s IP address or Domain name provided by VoIP Service provider. Failover SIP Server This server will be used if the Primary SIP server becomes unavailable.
Page 35 User can select UDP or TCP or TLS. Please make sure you’re SIP Server or network SIP transport environment supports SIP over the selected transport method. Default is UDP. This parameter controls whether the GXW42XX needs to send REGISTER messages SIP Registration to the proxy server.
Page 36 Default is No. When set to Yes, a SUBSCRIBE for Message Waiting Indication will be SUBSCRIBE for MWI sent periodically. Enable 100rel Enables the use of PRACK (Provisional Acknowledgment) method. Allow users to conﬁgure SIP User-Agent and SIP User-Agent Postﬁx. The User- SIP User-Agent Agent header is constructed from these two, if not conﬁgured, the User-Agent header will use the default one.
Page 37 Session Timer can be refreshed using INVITE method or UPDATE method. Select Force INVITE “Yes” to use INVITE method to refresh the session timer. SIP Settings – Security Settings Validate Incoming Messages Default is No. Deﬁnes whether the incoming messages will be validated. Default is No.
Page 38 Default value is 97. Deﬁnes payload type for iLBC. The valid range is between 96 and iLBC Payload type 127. AAL2-G726-16 Payload type Default value is100. Range is from 96 to 127. AAL2-G726-24 Payload type Default value is 99. Range is from 96 to 127. AAL2-G726-32 Payload type Default value is 104.
Page 39 milliseconds. Default is 400 milliseconds. Handset volume adjustment. RX is for receiving volume (direction FXS��to analog phone), TX is for transmission volume (Analog phone�� to FXS). Default values Gain are 0dB for both parameters. Loudest volume: +12dB Lowest volume: -12dB.RX Gain can be increased by using “Force + x dB” options. But note, when using the Force options, may introduce echo issue.
Page 40 line) will play the hold music to the other side. Default is No. If set to Yes Call Waiting indication information will not be provided to Disable Call Waiting analog phone connected to this FXS port. Default is No. If set to Yes Call Waiting caller ID will not be provided to analog phone Disable Call Waiting Caller ID connected to this FXS port.
Page 41 Allows the device to detect if the FROM header including the “+” sign at the beginning of a number:If set to Yes, the “+” sign will be replaced by “00” before Replace Beginning ‘+’ with 00 in Caller ID delivering the caller ID to the attached analog phone.If set to No (Default), the “+” sign will not be displayed.
Page 42: Fxs Ports
Default is Yes, and active star code is 02. For enabling each codec feature, default is Yes. Default code of codec: 1. PCMU – 7110 2. PCMA – 7111 3. G723 – 723 Forced Codec Feature 4. G729 – 729 5. AAL2-G728-R16 – 72616 6.
Page 43: Saving The Configuration Changes
Advanced Port Settings Offhook Auto- Configure an auto dial number when Offhook. dial Hunting Group Assign this port to a certain hunting group Request URI If configured, device will route the incoming call to designated port by request URI user ID in SIP Routing ID INVITE.
Page 44: Software Upgrade
customer’s TFTP or HTTP/HTTPS server for further provisioning. Grandstream also provides configuration tools (Windows and Linux/Unix version) to facilitate the task of generating device configuration files. The Grandstream configuration tools are free to end users. The configuration tools and configuration templates are available for download from https://www.grandstream.com/support/tools SOFTWARE UPGRADE...
Page 45: Configuration File Download
Configuration File Download Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format.
Page 46: Reset Button
Reset Button Reset default factory settings following these four (4) steps: 1. Unplug the Ethernet cable. 2. Locate a needle-sized hole on the back panel of the gateway unit next to the power connection. 3. Insert a pin in this hole, and press for more than 4 seconds. 4.
Page 47: Change Log
CHANGE LOG This section documents significant changes from previous versions of GXW42XX user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here Firmware version 1.0.11.2 Product Name: GXW4216 V2/GXW4224 V2/GXW4232 V2/GXW4248 V2 Added support for Download and Process All Available Config Files.
Page 48 Firmware version 1.0.21.1 No major changes. Firmware version 1.0.19.4 Added support for Play Port Number. [Play Port Number Feature] Firmware version 1.0.17.4 Added support for OpenVPN®. [VPN] Added support for DDNS. [DDNS] Added support for 802.1x. [802.1x] Firmware version 1.0.15.2 No major changes.
Page 49 Added feature “Replace Beginning ‘+’ with 00 in Caller ID. [Replace Beginning ‘+’ with 00 in Caller Added support to display call feature status on Web UI. [Call Features Status] Increased TX Gain and RX Gain range from (-6dB – 6dB) to (-12dB – 12dB). [Gain] Added support to allow “Name”...
Page 50 Added option “Prefer Primary Outbound Proxy” to enable registration through primary outbound proxy if registration expires. [Prefer Primary Outbound Proxy] Added feature “Whitelist for WAN side” and “Blacklist for WAN side” for remote management. [Access Control Lists] Added feature” Lockout time interval” to change banning time after too many failed login attempts. [Lockout Time Interval].
Page 51 Firmware version 1.0.4.17 Added [Use Request Routing ID in SIP Headers] to enable/disable device to use configured Request URI Routing ID for certain FXS port in its SIP message Header when a trunk SIP account is used. Added option [Add Auth Header on Initial REGISTER] to enable/disable including authentication header in the initial REGISTER.

This manual is also suitable for:

Gxw42 series Gxw4216 Gxw4224 Gxw4232 Gxw4248

Grandstream Networks GHP6 Series User Manual

Quick Links

Need help?

Questions and answers

Related Manuals for Grandstream Networks GHP6 Series

Summary of Contents for Grandstream Networks GHP6 Series

This manual is also suitable for:

Table of Contents