Restore To Factory Default Via The Web Gui; Restore To Factory Default Using Hard Keys - Grandstream Networks WP820 User Manual

Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the
settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and
cannot connect your device to your VoIP service provider.
There are two methods to restore the WP820 to the factory default settings.
1. On WP820 idle screen, go to Settings
2. In the new window, confirm the reset using the left softkey.
3. Once confirming the factory reset, WP820 will reboot with the default factory settings.

Restore to Factory Default via the Web GUI

1. Login WP820 Web GUI and go to Maintenance
2. At the bottom of the page, click on the Reset button for Factory reset.
3. A dialog box will pop up to confirm factory reset.
4. Click OK to restore the phone to factory settings.

Restore to Factory Default using Hard Keys

In order to perform hard reset of the phone using keypad buttons please follow below steps:
1. Power cycle the WP820.
2. Press key 1 + key 9 immediately and hold it until the LCD shows the factory reset message.
3. Release the buttons and the phone will boot up with the default settings.
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Figure 120: WP820 LCD – Confirm Factory Reset
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Figure 121: WP820 Web GUI – Factory Reset
Figure 122: WP820 Web GUI – Confirm Factory Reset
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