Making A New Call Using Access Code - Matrix SETU VGRX System Manual

Making a New Call using Access Code

This feature enables you to disconnect the current call and make a new call using SETU VGRX without getting
disconnected from the system.
Let us understand this feature with an example:
• A Cyber-Cafe has installed SETU VGRX for providing international calling service to its customers.
• The Cyber-Cafe provides a number to call the SETU VGRX, a PIN Number and a Password to its
customers for using this service.
• One of the customer, Mr. A has subscribed for this services.
• To make international calls, A must call SETU VGRX, dial the PIN Number and Password and then dial the
international number. Thus, each time he wants to make a new call, he must repeat this process.
• Making a New Call feature eliminates repeated dialing of these numbers.
• After calling SETU VGRX, A must dial his PIN number and Password once and then dial the international
number. At the end of the call, he can dial the Access Code for Making a New Call to remain connected to
the system and can make another call.
• If the remote end disconnects the call during speech, SETU VGRX will play error tone for 4 seconds
followed by dial tone. Mr. A can make a new call without dialing the feature Access Code.
• This feature is applicable only on the Source Port and only when After Answering the Call and
Collecting the Digits is selected as the option to Route all Incoming Calls (with CLI). Making New
Call Access Code dialed by users will be ignored if any other option is selected to Route all Incoming
Calls (with CLI).
• However, if you have enabled Connect Source Port when number is outdialed on the FXO Port or
Mobile Port or have enabled Connect Source Port when 183 (Session Progress) is received on
SIP on the SIP Trunk, you will not be able to provide this feature to the users.
Configuring Making a New Call
To provide this feature to users, you must enable Allow making New Call using Access code on the SIP Trunks,
Mobile Ports and FXO Ports. For instructions, under
Port".
How to make a New Call using Access Code
• When you are in speech during the current call.
• Dial #91.
• Disconnect the current call.
• Dial the new number you want to call.
• While in speech, dial #91 again to make another call.
Matrix SETU VGRX System Manual
"Basic Settings", see "FXO Port", "SIP Trunk", and "Mobile
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