Matrix SIMADO GFX11 System Manual
  1. Manuals
  2. Brands
  3. Matrix Manuals
  4. Gateway
  5. simado gfx11
  6. System manual

Matrix SIMADO GFX11 System Manual

Gsm/3g fixed cellular terminal for voice applications/emergency applications
Hide thumbs Also See for SIMADO GFX11:
Table of Contents

Advertisement

Quick Links

See also: System Manual
SIMADO GFX11/GFX11E
System Manual

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SIMADO GFX11 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Matrix SIMADO GFX11

Summary of Contents for Matrix SIMADO GFX11

  • Page 1 SIMADO GFX11/GFX11E System Manual...
  • Page 3 SIMADO GFX11 GSM/3G Fixed Cellular Terminal for Voice Applications SIMADO GFX11E GSM/3G Fixed Cellular Terminal for Emergency Applications System Manual...
  • Page 4 Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix Comsec's operating and maintenance instructions.

  • Page 5: Table Of Contents

    Overview ................................5 Applications of SIMADO GFX11/GFX11E ......................8 Installing SIMADO GFX11/GFX11E ......................11 Before You Start ..............................11 Protect SIMADO GFX11/GFX11E and Yourself ....................11 Getting Started ..............................12 Connecting SIMADO GFX11/GFX11E ......................13 Powering ON SIMADO GFX11/GFX11E ......................15 Configuring SIMADO GFX11/GFX11E ......................
  • Page 6 Service Provider Lock ............................66 Short Messaging Services (SMS) ........................67 Appendix ............................... 69 Acronyms ................................69 Features at Glance ............................70 Product Specifications of SIMADO GFX11/GFX11E ..................71 System Commands ............................74 Warranty Statement ............................76 Regulatory Information ............................77 Index ................................79...

  • Page 7: Introduction

    System Administrators (SA): Persons who operate the system and perform administrative functions. System Administrator has limited access to the system. Users: Persons who actually uses SIMADO GFX11/GFX11E to make and receive calls and use its features. Organization of this Document...

  • Page 8: How To Read This System Manual

    Caution: It indicates an action or condition that is likely to result in malfunction or damage to SIMADO GFX11/GFX11E or your property. Warning: It indicates a hazard or an action that will cause damage to SIMADO GFX11/GFX11E and/or cause bodily harm to the user.
  • Page 9 Terminology Throughout this System Manual, both the models—SIMADO GFX11 and SIMADO GFX11E—have been referred to as SIMADO GFX11, unless otherwise specified. The words SIMADO GFX11 and System are used synonymously. Some of the terms used in this System Manual are defined below: System Engineers (SE): Persons who install, configure and maintain SIMADO GFX11/GFX11E.
  • Page 10 Matrix SIMADO GFX11 System Manual...

  • Page 11: Know Your Simado Gfx11/Gfx11E

    In an Organization, when SIMADO GFX11 is interfaced with the PBX, all the incoming calls on the Mobile Port of SIMADO GFX11 can be routed to the desired extension of the PBX. Similarly, all the outgoing calls made to the mobile phones can be routed through the Mobile Port of SIMADO GFX11, reducing the telecommunication cost of the organization.

  • Page 12: Ports And Connectors

    To connect a standard telephone instrument or a PBX. LEDs SIMADO GFX11 has 4 LEDs, labeled as FXS, NW, RDY and PWR as shown in the figure below. These LEDs indicate the status of the ports and various events occurring on the ports, including errors.
  • Page 13 SIMADO GFX11E has 5 LEDs, labeled as BAT, FXS, NW, RDY and PWR as shown in the figure below. These LEDs indicate the status of the ports and various events occurring on the ports, including errors. BAT (Battery) FXS (FXS Port) NW (Network) RDY (SIM) PWR (Power) Matrix SIMADO GFX11 System Manual...

  • Page 14: Applications Of Simado Gfx11/Gfx11E

    Applications of SIMADO GFX11/GFX11E Case 1: Standalone SIMADO GFX11 Case 2: SIMADO GFX11 interfaced with a PBX SIMADO GFX11 Matrix SIMADO GFX11 System Manual...
  • Page 15 Case 3: SIMADO GFX11E in Elevator (Emergency Application) Service Center please help I am stuck SIMADO GFX11E Matrix SIMADO GFX11 System Manual...
  • Page 16 Matrix SIMADO GFX11 System Manual...

  • Page 17: Installing Simado Gfx11/Gfx11E

    CHAPTER 3 GFX11E Before You Start Before you begin to install and set up the hardware of SIMADO GFX11/GFX11E, make sure you have the following ready: • A standard, good quality, twisted pair telephone cable with 0.5 mm conductor diameter and RJ11 plugs for the FXS Port.

  • Page 18: Getting Started

    This battery may explode and cause serious injuries. Dispose-off the used batteries according to the local regulations. If required, the battery should be replaced only by authorized dealers of Matrix. End Users must not attempt to replace it. There is risk of explosion, if the Battery is replaced in an incorrect manner.

  • Page 19: Connecting Simado Gfx11/Gfx11E

    DC Power Telephone Adapter Select an appropriate site to install SIMADO GFX11. Make sure that the site you select has proper power supply source and sufficient network signal strength. • To the FXS Port, connect a standard single line telephone using a standard telephone cable with RJ11 plugs.
  • Page 20 Change the SIM PIN to 1234. This is the default SIM PIN of SIMADO GFX11. • If your SIMADO GFX11 has a 3G module, you must also disable Call Waiting on the SIM Card. This will prevent current calls from being disconnected whenever there is a waiting call on the Mobile Port.

  • Page 21: Powering On Simado Gfx11/Gfx11E

    LED labeled as NW will start blinking (RED) after few seconds of Power On. It indicates the network availability. 2. ON-OFF button is available only in SIMADO GFX11E. 3. Battery (BAT) LED is available only in SIMADO GFX11E. Matrix SIMADO GFX11 System Manual...

  • Page 22: Making A Call

    Battery (BAT) LED indication is applicable only for SIMADO GFX11E. Test Calls Making a Call • Lift the receiver of the telephone connected to the FXS Port of SIMADO GFX11/GFX11E. You will get the dial tone. • Dial the desired number. You will hear the Ring Back Tone.

  • Page 23: Configuring Simado Gfx11/Gfx11E

    Configuring SIMADO CHAPTER 4 GFX11/GFX11E You can configure SIMADO GFX11/GFX11E by dialing command strings from the telephone connected to the FXS Port of SIMADO GFX11/GFX11E. You can configure the system from two modes namely: System Engineer Mode and System Administrator Mode.
  • Page 24 The System Administrator mode is also protected by a password referred to as SA password. To configure SIMADO GFX11 from SA mode: • Lift the receiver of the telephone connected to SIMADO GFX11. • To enter SA mode, dial #*-18-SA Password. The default SA Password is 1111.

  • Page 25: Fxs Port Parameters

    The First Digit Wait Timer is the time for which the system will wait for the user to dial the destination number. • To configure the First Digit Wait Timer, dial: 225-First Digit Wait Timer-#* Where, Matrix SIMADO GFX11 System Manual...

  • Page 26: Inter Digit Wait Timer

    End of Dialing is a single digit on receipt of which, the system interprets end of the dialed string and the received digits are further processed to reach the dialed destination number. SIMADO GFX11 supports only # as end of dialing digit.

  • Page 27: Country Code

    Disconnect Signaling is a signal generated on the FXS Port to indicate that the other party has disconnected the call. When the called party disconnects the call, SIMADO GFX11 will play error tone to the user. You can configure one of the following options as Disconnect Signal on the FXS Port: •...
  • Page 28 Default: 500 ms No Dial Tone on FXS Port You may enable or disable the dial tone on the FXS Port, when SIMADO GFX11 is not registered with the network. • To enable or disable the dial tone on the FXS Port, dial:...

  • Page 29: Mobile Port Parameters

    To configure the Mobile Port Parameters, enter the SE Mode. Enable/Disable Mobile Port You may disable the Mobile Port, if you want to block making of outgoing calls using SIMADO GFX11. You will receive incoming calls even when the Mobile Port is disabled.
  • Page 30 272-0-#* Pause Timer Pause timer is the time for which SIMADO GFX11 will wait while dialing out DTMF digits on the Mobile Port when the character P is detected in the DTMF number string. The Pause Timer is used for “Multi-Stage Dialing”...
  • Page 31 DTMF Outdial Option SIMADO GFX11 supports dialing of DTMF digits from the Mobile Port Using AT Command or In-band.You must select the appropriate option for DTMF Outdial. • To configure DTMF Outdial Option on the Mobile Port, dial: 240-DTMF Outdial Option-#*...
  • Page 32 When CLI Type is set as FSK, the Registration Status display format would be as follows 0001 Matrix SIMADO GFX11 System Manual...

  • Page 33: Mobile Network Selection

    Network Registration Retry Timer If SIMADO GFX11 is located in an area where more than one Network Operator is available, it is possible that the SIM Card may register with another available network and result in 'Roaming' charges. To avoid this, you must disable Automatic Network Selection and configure Manual Network Selection.
  • Page 34 Preferred Network Mode When 3G Mobile Port is used in the SIMADO GFX11/GFX11E, the SIM gets registered with either GSM (2G) or UMTS (3G) network, whichever is available. You can select the Network with which the SIM should be registered by setting the Preferred Network Mode.
  • Page 35 To configure Preferred Network Mode for the Mobile Port, dial: 334-Preferred Network Mode-#* Where, Preferred Network Mode is 1 for Any (GSM/UMTS) 2 for GSM only 3 for UMTS only Default: Any (GSM/UMTS) • Exit SE Mode or continue with the system configuration. Matrix SIMADO GFX11 System Manual...

  • Page 36: Signal Strength

    Signal strength will be displayed on the LCD of your telephone. • Go Off-Hook again, you will get dial tone. When FSK CLI is set on the FXS Port of SIMADO GFX11, the signal strength will be displayed as under: 111111111111 Strength: -xxxdBm The numbers indicate the strength of the network.

  • Page 37: Passwords

    Passwords It is possible to configure SIMADO GFX11 and access the system in two modes: System Engineer (SE) Mode and System Administrator (SA) Mode. Both these modes are protected by Passwords. To know more about the SE Mode and the SA Mode, see “Configuring SIMADO GFX11/GFX11E”.
  • Page 38 If you forget the SA password, you can change it to the desired value by entering SE Mode and dialing the same command string: 108-New SA Password-#*. Exit SE Mode after changing the SA password. Matrix SIMADO GFX11 System Manual...

  • Page 39: Reinstate The Default Settings

    Reinstate the Default Settings All the configurable parameters of SIMADO GFX11 are assigned preset values, referred to as factory defaults or default settings. Default settings can be altered and customized to match the user’s requirement and preferences. You may also reinstate the default settings in the system, if needed. When you reinstate the default settings, all parameters, except the following will be set to factory defaults.

  • Page 40: Restart The System

    Restart the System You can restart SIMADO GFX11 by dialing a command from the phone connected to its FXS Port, instead of switching off and switching on the system. • Enter SE Mode. • To restart SIMADO GFX11,dial: 105-SE Password-#* Where, SE Password is a number string of four digits and acceptable digits are 0 to 9.

  • Page 41: Software Version And Revision Display

    Software Version and Revision Display You can view the version-revision of the software, currently installed in SIMADO GFX11, on the LCD display of the telephone connected to the FXS Port. To be able to view the current firmware version-revision, the telephone connected to the FXS Port must have a display.
  • Page 42 Matrix SIMADO GFX11 System Manual...

  • Page 43: Features Of Simado Gfx11/Gfx11E

    Allowed - Denied Number lists. • If you have configured Security Code in SIMADO GFX11, and the user does not dial the Security Code before dialing a number, the system will play error tone to the user. For more information, see “Security...
  • Page 44 To clear an entry from denied number list, dial: 262-Location Index-#* Where, Location Index is from 1 to 5. • To clear all the entries from denied number list, dial: 262-0-#* • Exit SE Mode. Matrix SIMADO GFX11 System Manual...

  • Page 45: Automatic Number Translation

    Whenever an outgoing call is made from the FXS Port, SIMADO GFX11 matches the dialed number with the entries of this table using the best-match-found logic. If a match is found, SIMADO GFX11 will dial out the Substitute number string configured for the dialed number string in the ANT table.
  • Page 46 • Calling Card Password Index These entries are used specifically for applications that require Multi-stage Dialing, such as use of virtual Calling Cards, interfacing SIMADO GFX11 with a PBX. For more information, see “Multi-Stage Dialing”. Similarly, you can use ANT for Speed Dialing. You can configure short codes for number strings that you frequently dial as Dialed Number Strings and the complete number strings that should be dialed out in place of the short code as the Substitute Number Strings.
  • Page 47 290-0-#* If you are not using the ANT table for “Multi-Stage Dialing”, configure ‘0’ as the Calling Card Service Number Index and the Calling Card Password Index in the ANT table. • Exit SE Mode. Matrix SIMADO GFX11 System Manual...

  • Page 48: Battery Back-Up During Power Failure

    “LED Indication during Normal Functioning” under Powering ON SIMADO GFX11/GFX11E. When power supply is available, the battery will be charged automatically through the external power supply. At first power on, keep SIMADO GFX11E connected to the power supply for atleast 24 hours to enable correct and complete battery charging.
  • Page 49 • To clear the Emergency Contact Number at an index, dial: 351-Number Index-#* Where, Number Index is from 1 and 2. The number stored at the dialed Index will be cleared. • Exit SE Mode. Matrix SIMADO GFX11 System Manual...

  • Page 50: Call Divert

    Call Divert The Call Divert feature of SIMADO GFX11 enables you to divert your calls to another destination number of your choice. Call divert is a service provider dependent feature. To use this feature, it should be activated by your GSM service provider on the SIM Card inserted in SIMADO GFX11.
  • Page 51 • Exit SE/SA Mode. You cannot set more than one type of call divert at a time. Matrix SIMADO GFX11 System Manual...

  • Page 52: Call Duration Display

    All Received Calls All Dialed Calls All Calls XX represents the following: Meaning Incoming Call Outgoing Call Received Calls Dialed Calls All Calls DUR stands for Duration HH stands for Hours (Range: 00 to 99) Matrix SIMADO GFX11 System Manual...
  • Page 53 Call duration display of last incoming call of 30 seconds will be displayed as shown below: 1 000030 • To clear all call-duration display, dial: 610-0-#* • Exit SE/SA Mode. If the total call duration exceeds 99:59:59, call duration will reset to 00:00:00. Matrix SIMADO GFX11 System Manual...

  • Page 54: Call Progress Tones

    Confirmation Tone • Ring Back Tone Call Progress Tones are country specific. Tone standards vary from country to country. SIMADO GFX11 enables you to select the Call Progress Tones to match the tone standards of your country. How to configure Call Progress Tones can be configured from SE mode only.
  • Page 55 350+440 cont. 0.375on 0.4on 1.0 on 4.0off 0.375off 0.35off 0.225on 0.525off 350+440 cont. 0.375on 0.4on 1.0 on 4.0off 0.375off 0.35off 0.225on 0.525off USA/ 350+440 cont. 480+620 0.5on 480+620 0.25on 480+620 1.0 on 4.0off Canada 0.5off 0.25off Matrix SIMADO GFX11 System Manual...
  • Page 56 In above table, * refers to modulation of two frequencies (f1 and f2) and + refers to addition of two frequencies. Cont. is abbreviation for continuous. • Confirmation tone for all countries is: 400Hz, 0.1 on 0.1 off • Programming tone for all countries is: 400Hz, 0.1 on 0.9 off Matrix SIMADO GFX11 System Manual...

  • Page 57: Calling Line Identification Restriction (Clir)

    You can use Calling Line Identification Restriction (CLIR) feature to suppress your number and name in the outgoing calls you make from SIMADO GFX11. You can make anonymous calls using CLIR. This is Service Provider dependant feature. To use this feature, you must get CLIR facility activated by your service provider.

  • Page 58: Emergency Number Dialing

    A user dials a number. • SIMADO GFX11 first checks the Emergency Number Table. • If the dialed number matches with any of the numbers in the table, SIMADO GFX11 dials out the number, even in the following situations. • When SIM is absent •...
  • Page 59 To add an emergency number, dial: 151-Index-Emergency Number-#* Where, Index is 1 and 2. Emergency number can be of maximum 3 digits. Acceptable digits are 0 to 9. The number will be stored at the Index you dialed. Matrix SIMADO GFX11 System Manual...
  • Page 60 • To clear the emergency number at an index, dial: 151-Index-#* Where, Index is 1 and 2. The number stored at the Index you dialed will be cleared. • Exit SE Mode. Matrix SIMADO GFX11 System Manual...

  • Page 61: Hotline

    The Hotline feature connects you to a particular number as soon as you go Off-Hook on the telephone connected to the FXS Port of SIMADO GFX11. You can use Hotline to connect immediately to a number that you dial most frequently.

  • Page 62: International Mobile Equipment Identity (Imei)

    The Network will allow the GSM module to access the GSM network only if the IMEI code is registered in the White list of EIR. This number is useful in case SIMADO GFX11 is lost or stolen. The network operator can block the IMEI number of the GSM module installed in the system.

  • Page 63: Location Information Indication

    Whenever you change the location of SIMADO GFX11, the network updates the current location of SIMADO GFX11. Using the Location Information Indication feature, you can find out the current location of SIMADO GFX11 on the display of the telephone connected to the FXS Port.

  • Page 64: Multi-Stage Dialing

    Another application where Multi-stage Dialing is used is when SIMADO GFX11 is used as a gateway to connect a PCO and a PBX for GSM-Fixed line network connectivity.
  • Page 65 A PCO owner at a remote rural, hilly area wants to provide telephony services to the residents of this area using SIMADO GFX11 and a PBX located in an urban area where fixed lines CO and ISDN networks are available.
  • Page 66 PBX offer fixed lines at low rates. SIMADO GFX11 at the PCO is so configured that whenever a customer makes a call, the call is first made to the GSM Port of the PBX. Using DISA services of the PBX, the final destination number dialed by the customer is dialed, and the call is made to the final destination.
  • Page 67 With the above configuration in place, whenever a customer at the PCO dials the number 00449652324256, the call will be processed as follows: • SIMADO GFX11 plays Call Proceeding Tone to the caller (customer). You can set the type of call proceeding tone you want to be played to callers. Here, Network Tone is set. •...
  • Page 68 If you are configuring DTMF digits and characters in the number string, dial the codes given in the table for the previous command. • To clear the Calling Card Password, dial: 342-Number Index-#* • To configure Call Proceeding Tone, dial: 122-Call Proceeding Tone-#* Matrix SIMADO GFX11 System Manual...
  • Page 69 100 ms to 25500 ms. Default: 100 milliseconds As the detection of DTMF digits received over GSM network is not perfect, the performance of this feature is likely to be affected. • Exit SE Mode. Matrix SIMADO GFX11 System Manual...

  • Page 70: Ring Type

    Ring Type SIMADO GFX11 enables you to select country-specific Ring Type for the system. You can select the Ring Type that matches the frequency and cadences of the rings supported by the local exchange in the country where SIMADO GFX11 is installed.

  • Page 71: Security Code

    Using Security Code, you can restrict the usage of SIMADO GFX11 to certain applications and restrict users’s access to the system. For example, in a PCO application, you may want to use SIMADO GFX11 with a particular PCO machine only. You can do this by configuring the Security Code.

  • Page 72: Service Provider Lock

    Service Provider Lock Service Provider Lock feature enables mobile service providers to lock SIMADO GFX11 to work with their own network only. For example, if SIMADO GFX11 is locked to work with 'Airtel', it will not work with any other service provider.

  • Page 73: Short Messaging Services (Sms)

    Using Short Message Service (SMS), you can receive text messages on SIMADO GFX11. Short Messaging Service of SIMADO GFX11 notifies you of the receipt of a new message in the form of a signal or alert on the telephone connected to the FXS Port.
  • Page 74 • Message at the indicated index will be deleted. Read messages are deleted one by one index- wise. Matrix SIMADO GFX11 System Manual...

  • Page 75: Appendix

    International Mobile Equipment Identity International Telecommunication Union Light Emitting Diodes Mobile Country Code Mobile Network Code milliseconds Private Branch Exchange Personal Identification Number PSTN Public Switched Telephone Network System Administrator System Engineer Subscriber Identification Module Short Messaging Services Matrix SIMADO GFX11 System Manual...

  • Page 76: Features At Glance

    GSM Module is registered To enter into SA mode #*-18-SA Password To enter into SE mode #*-19-SE Password To exit SE/SA mode 00-#* Reading SMS using telephone instrument #*-21-Index Deleting SMS using telephone instrument #*-22-Index Matrix SIMADO GFX11 System Manual...

  • Page 77: Product Specifications Of Simado Gfx11/Gfx11E

    Product Specifications of SIMADO GFX11/GFX11E System Capacity SIM Connection Extension Port (FXS) Control Architecture CMOS Micro-Controller with Stored Program Control Mobile Port GSM Frequency Band Quad Band: GSM 850, EGSM900, DCS1800, PCS1900 Tri Band: WCDMA 850/1900/2100 MHz Compliant ETSI GSM Phase2/2+ SIM Interface 1.8V, 3V...

  • Page 78: Power Supply

    Battery Internal Battery NI-MH AAA 7.2V/800mA Power Supply Supply Input 12VDC@1.25A (actual consumption), External Adaptor (100-240VAC, 47-63HZ) supplied by Matrix Power Consumption 5W (Typical) Connector Casio DC power Jack Battery (BAT) , Power Supply (PWR), Network (NW), SIM (RDY), FXS Port...

  • Page 79: Storage Conditions

    Operational Conditions Temperature 0°C to +45°C (34°F to 113°F) Humidity 5-95% RH, non-condensing Storage Conditions Temperature -40°C to +85°C (-40°F to 185°F) Humidity 0-95% RH, non-condensing Matrix SIMADO GFX11 System Manual...

  • Page 80: System Commands

    To configure the Denied Numbers List 262-Location Index-Number-#* To clear all numbers from a denied list 262-0-#* To clear particular number from a denied list 262-Location Index-#* To default the Receive Gain 271-0-#* To configure the Receive Gain 271-Receive Gain-#* Matrix SIMADO GFX11 System Manual...
  • Page 81 To Lock/Unlock the system with the service provider 701-Service Provider Password-Code-#* To change service provider password 702-Old Service Provider Password-New Service Provider Password-#* a. Applicable only for SIMADO GFX11E. b. Applicable only for SIMADO GFX11E. Matrix SIMADO GFX11 System Manual...

  • Page 82: Warranty Statement

    Matrix has been advised of the possibility of such damages or losses or for any claim by any other party.

  • Page 83: Regulatory Information

    Regulatory Information Matrix SIMADO GFX11 System Manual...
  • Page 84 Matrix SIMADO GFX11 System Manual...

  • Page 85: Index

    CPT Code 48 Answer Signaling on FXS Port 21 Applications of SIMADO GFX11 Disconnect Signaling on FXS Port 21 SIMADO GFX11 interfaced with PBX 8, 9 DTMF Out Dial ON Time 25 Standalone 8 DTMF Outdial Option 25 Automatic Number Translation 39...
  • Page 86 FXS 6, 7 SIM Card 6, 7 Powering ON SIMADO GFX11 15 Preferred Network Mode 28 Product Specifications 71 Protect SIMADO GFX11 and Yourself 11 Pseudo Network Tone 61 Receive Gain 24 Registered Network Display 25 Regulatory Information 77 Remove Country Code from CLIP 20...
  • Page 88 MATRIX COMSEC Head Office 394-GIDC, Makarpura, Vadodara - 390010, India. Tel.:+91 265 2630555, Fax: +91 265 2636598 E-mail: Info@MatrixComSec.com Manufacturing Unit 19-GIDC, Waghodia - 391760, Dist. Vadodara, India. Tel.: +91 2668 263172/73 Customer Care Tel.: +91 265 2630555 E-mail: Customer.Care@MatrixComSec.com, Support@MatrixComSec.com...

This manual is also suitable for:

Simado gfx11e

Table of Contents