Page 1 SETU VG System Manual...
Page 2 SETU VG Multi-Port VoIP to GSM Gateway System Manual...
Page 3 Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix Comsec's operating and maintenance instructions.
Page 4: Table Of Contents
Contents Introduction..............................1 Welcome ................................1 About this System Manual ..........................1 Know Your SETU VG ............................4 Overview of SETU VG ............................4 Applications of SETU VG ............................ 6 Installing SETU VG ............................8 Before You Start ..............................8 Getting Started ..............................
Page 5 Features............................... 191 Making a New Call using Access Code ......................191 Disconnecting a Call using Access Code ......................191 IP Dialing ................................. 192 Maintenance ..............................193 Firmware Upgrade ............................193 Configuration Upgrade ............................ 198 System Debug ..............................205 Simple Network Management Protocol (SNMP) ..................... 209 Port LED ................................
Page 6: Introduction
This System Manual provides information about and instructions for installing, configuring and using the SETU VG. You may also refer to the SETU VG Quick Start for quick installation. To view or download it, scan the QR Code printed on the Product Label/Packaging Label.
Page 7 Note: It indicates something that requires your special attention or it reminds you of something you need to do when you are using the SETU VG. Tip: It indicates a helpful hint giving you an alternative way to operate the SETU VG or carry out a procedure more efficiently.
Page 8 A port on which a call terminates. Port Using this System Manual, we hope, you will be able to install, operate and make optimum use of SETU VG. However, if you encounter any technical problems, please contact your dealer/reseller or Matrix Customer Care.
Page 9: Know Your Setu Vg
CHAPTER 2 Overview of SETU VG SETU VG is a gateway that provides voice services over IP network using SIP protocol. It is an effective and flexible solution for accessing internet-based telephone services and corporate intranet systems across established LAN. It is an innovative enterprise gateway that offers excellent functionality and sound quality. It supports two voice ports: Mobile and SIP.
Page 10 To know more, see “Port LED”. SETU VG is easy to install and operate. The built-in web server, Jeeves, allows you to configure the system parameters and features On-site as well as from a remote location. Matrix SETU VG System Manual...
Page 11: Applications Of Setu Vg
Applications of SETU VG SETU VG: GSM-VoIP Gateway for IP PBX SETU VG: For Fallback Application Matrix SETU VG System Manual...
Page 12 SETU VG: The Gateway using Peer-to-Peer calls for VoIP Matrix SETU VG System Manual...
Page 13: Installing Setu Vg
Installing SETU VG CHAPTER 3 Before You Start Before you begin to install and set up the hardware of SETU VG, make sure you have the following ready: • A suitable location to install SETU VG. • Power supply. •...
Page 14 Battery SETU VG contains a 3VDC/18mAh (Li-Al) alloy-Manganese Dioxide Coin Battery (ML 1220 - Rechargeable) of diameter 12.5mm and height 2.0mm. The Battery should be replaced only by authorized dealers of Matrix. End Users must not attempt to replace it.
Page 15: Getting Started
Getting Started • Select an appropriate site to install SETU VG, considering the safety precautions listed earlier in this chapter. • Unpack SETU VG and verify the package contents. The Package of SETU VG8 contains: • SETU VG Unit •...
Page 16: Connecting Setu Vg
SETU VG8 has a WAN Port, a LAN Port, a Reset Button, 8 Mobile Ports, 9 SIP Trunks, a Power Jack and 10 LEDs. If you are connecting a GSM Cable Antenna to the SETU VG, make sure the Antenna cable is atleast 4 inches away from the LAN and the WAN cables.
Page 17 If connecting to the Public IP Network, • Plug one end of the Ethernet cable into the WAN Port of SETU VG and the other end into the DSL modem/ Router. If connecting to a Private Network (Behind a NAT Router), •...
Page 18 If you do not want to use PIN Protection, insert the SIM Card in the Mobile handset and disable PIN protection. Remove the SIM Card from the Mobile handset and insert it in the SIM Slot of the SETU VG.
Page 19 Network link is down. 500 ms On - 500ms Off - SIP stack is down. 500 ms On - 500ms Off - CDR buffer is not full. 500 ms On - 500ms Off (4 Blinks) Matrix SETU VG System Manual...
Page 20 You can assign any of the port LEDs to SIP Trunks, if required. To know more, see “Port LED”. When an LED is assigned to a SIP Trunk, it will display the following error/event/status: LED Status Color Event/State/Status Continuous Off SIP Disable Matrix SETU VG System Manual...
Page 21 SIP Registration Failed 200ms On - 200ms Off - SIP Authentication Failed 200ms On - 3400 Off (2 Blinks) When the Reset Cycle is completed, you may configure the system using the embedded web server, Jeeves. Matrix SETU VG System Manual...
Page 22: Configuring Setu Vg
LAN Port of the computer. • Make sure, the IP Address of the computer and the LAN Port of SETU VG do not conflict and that both are in the same Subnet. The default IP Address of the LAN Port of SETU VG is: 192.168.2.100 The default Subnet Mask of the LAN Port of SETU VG is: 255.255.255.000...
Page 23 On successful login, the Home page of Jeeves opens. Before you start configuring the system, if you wish to view or download the SETU VG Quick Start, you can scan the QR Code present on the login page of Jeeves.
Page 24 Basic Settings break down the complexities of configuration and are sufficient to get your system into operation. Advanced Settings enable you to configure the advanced features and facilities of SETU VG. Maintenance allows you to carry out system maintenance and monitoring activities like uploading/ upgrading firmware and configuration, system debug, system restart.
Page 25: Basic Settings
Basic Settings CHAPTER 4 The Basic Settings enable you to configure SETU VG for basic functions. You will be able to operate and use the system efficiently, when you configure the Basic Settings. To configure Basic Settings, • Click the Basic Settings link.
Page 26 Copy: Enables you to copy the parameters of a port to another port. • Quit : Enables you to exit the Wizard at any stage, saving changes you made before exiting. To use Selective Configuration, Matrix SETU VG System Manual...
Page 27 You may either use the Wizard or selectively configure the Basic Settings pages, whichever works best for you. This chapter provides instructions for selective configuration of the Basic Settings pages. • Click the Basic Settings link to expand. • The following links appear under Basic Settings: • Region Matrix SETU VG System Manual...
Page 28: Region
Region • In the Region list, click the name of the country where SETU VG is installed. Default: India. When you change Region, an alert message will appear on the screen “Changing Region shall assign default values to all parameters of the system. Do you want to continue?” Click OK. All country specific parameters will be assigned default values.
Page 29 SETU VG for different countries is presented in the “Appendix”. • To match the call progress tone of the country where SETU VG is installed, select the Countrywise option and select the Country from the list box. Default: India.
Page 30 2) * (Modulation): If '*' (Modulation) is programmed, Frequency1 and Frequency2 will be used as modulation (F1 * F2). 3) + (Addition): If ‘+’ (Addition) is programmed, Frequency1 and Frequency2 will be used as addition (F1 + F2). Matrix SETU VG System Manual...
Page 31 Country Code • If required you may change the Country Code, set automatically by SETU VG for the Region you have selected. Default: 91 (India). If you have kept Remove Country Code from CLI received check box enabled in the System Parameters, the system will remove the Country Code configured here from the CLI received on the source port.
Page 32: Network
Network SETU VG may be installed typically, in a Public IP Network or in a Private network, behind a NAT Router. When SETU VG is installed in a Public IP Network, • the WAN Port of SETU VG is connected to a Broadband Router/Modem.
Page 33 When your SETU VG is installed in a Private Network, make sure the LAN Port and the WAN Port are connected in different subnets. WWAN (Wireless WAN) If you are using the Mobile Port 1 of SETU VG as your WAN interface, configure WWAN.
Page 34 If you have enabled this parameter, make sure you have configured the mobile numbers in Send SMS if 75% of Allowed Data Usage is Consumed under “SMS Notification”. • You may select one of the following actions to be taken by SETU VG, When Allowed Data Usage is Consumed. • No action •...
Page 35 IP Address: Enter the IP Address you obtained from your Network Administrator for the WAN Port of SETU VG in this field. Make sure that the IP Address does not conflict with that of any other device on the LAN. Default: 192.168.1.100 •...
Page 36 IP address in the Dynamic DNS server. When the WAN Port of SETU VG is assigned a dynamic IP, its new IP Address needs to be updated regularly with the various devices or networks which utilise the WAN Port settings to function. Dynamic DNS resolves this by mapping a domain name to the WAN Port IP Address, which SETU VG can update in the Dynamic DNS Server.
Page 37 VLAN/CoS If SETU VG is connected in a VLAN, configure the VLAN/CoS. This parameter enables the SETU VG to add VLAN header to the packets generated by it. The VLAN header consists of the VLAN ID (12-bit) and Class of Service (CoS, 3-bit) for prioritization of traffic •...
Page 38 The valid range is from 00-63, Default: 26. • SETU VG will send all the RTP packets with RTP QoS setting, enter the RTP DiffServe/ ToS as per your requirement. The valid range is from 00-63, Default: 46. Clone MAC Address •...
Page 39 In the Using box, select the Mobile Port number which the system should use to send the SMS. • Click Submit to save. • Similarly, configure the parameters for: • Send SMS if WWAN Port link is down • Send SMS if IP Address of System is changed Matrix SETU VG System Manual...
Page 40 • If you want SETU VG to send SMS to notify that 75% of Allowed Data Usage is consumed, configure the following parameters. • In the To fields, you may enter up to 3 Mobile Numbers to which the SMS should be sent. The numbers can be a maximum of 24 characters.
Page 41 The LAN IP Address will be restored to default, 192.168.2.100 • If you press the Reset button for less than four seconds, SETU VG will restart. • Along with the LAN IP Address, a few other parameters will also be set to default. See “Restoring...
Page 42: Mobile Port
Clear the Mobile Port Enable check box, only if you do not want to use this port. Default: Enabled. • You can assign a Name to each Mobile Port. The name will be displayed as CLIP during incoming calls. The Name can be of maximum 12 characters. Default: Blank. Matrix SETU VG System Manual...
Page 43 If you have enabled SIM PIN protection on the SIM Card, in the SIM PIN field, enter the same SIM PIN value (4 to 8 digits). Default: Blank. SIM PIN is not set to default or does not change, if SETU VG is set to default or when you upgrade/ downgrade firmware.
Page 44 • If your SETU VG has a UMTS Mobile Port, the SIM Card of this port will get registered with either GSM (2G) or UMTS (3G) network, whichever is available. You can select the Network with which the SIM should be registered by setting the Preferred Network Mode.
Page 45 When the flag is enabled, the current caller’s CLI will be displayed. By default, it is disabled. • Click the Submit button to save your entries. • Close the window to return to the main page. Matrix SETU VG System Manual...
Page 46 Destination Number • to the Fixed Destination Number • on the basis of Calling Party Number • after Answering the Call and Collecting the Digits Default: after Answering the Call and Collecting the Digits. Matrix SETU VG System Manual...
Page 47 You must configure the calling party numbers in the Calling Party Number Based Table. When there is an incoming call on the Mobile Port, SETU VG will match the Calling Party Number with the entries of the Calling Party Number Based Table. If a match is found, the call is routed to the destination number configured for that Calling Party Number.
Page 48 For each calling party number, enter a corresponding destination number in the Destination Numbers column. Destination numbers may consist of a maximum of 24 characters. Digits 0 to 9, *, # and (.) dot are allowed. Default: Blank. Matrix SETU VG System Manual...
Page 49 The number dialed by the caller is considered as the destination number. To apply this method, do the following: • In the Route all Incoming calls with CLI list, click after Answering the Call and Collecting the Digits. Matrix SETU VG System Manual...
Page 50 In the Destination Number field, enter the number you expect the callers to dial. You may enter upto 64 characters (Digits + “Wildcard Characters”) in this field. Valid characters: 0 to 9, *, #, X, T, Comma [,], Hyphen [-], Caret [^]. Default: Blank. “Dial Plan” for more details. Matrix SETU VG System Manual...
Page 51 Wildcard Characters SETU VG supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9. When # is configured in a number string, it will not be considered as End of Dialing. When * is configured in a number string, it will not be considered as End of Dialing.
Page 52 Default: Fixed If the destination number to be dialed out is an IP Address, SETU VG will not check the Destination Port Determination Method. Instead, it will route the call using the SIP Trunk / Group programmed for IP Dialing.
Page 53 In the Select Destination Port for routing calls box, click Fixed. • Click Settings The Destination Port/Group for Mobile Port window opens. • Click Edit, to change the default Routing Group and create the Fallback Routing Group. Matrix SETU VG System Manual...
Page 54 Select the desired SIP Trunk numbers as members. Default: 1. • In the in - order field, select the order in which the system should hunt for a free member SIP Trunk to route the call. Matrix SETU VG System Manual...
Page 55 On the basis of Destination Number In this method, incoming calls on the source port are routed to the destination port on the basis of the destination number (called party number) dialed by the caller. Matrix SETU VG System Manual...
Page 56 In the Destination Number field, enter the number you expect the callers to dial. You may enter upto 64 characters (Digits + “Wildcard Characters”) in this field. Valid characters: 0 to 9, *, #, X, T, Comma [,], Hyphen [-], Caret [^]. Default: Blank. • Create the Routing Group. Matrix SETU VG System Manual...
Page 57 Click Submit to save changes. The Add Entry window closes. • The entry you added appears in the Mobile Port - Destination Port Determination - Destination Number Based window. • Follow the same steps as above to add another entry to this table. Matrix SETU VG System Manual...
Page 58 You can also configure the Destination Number Based Table from Advanced Settings. See “Destination Port Determination” under Advanced Settings. On the basis of Calling Party Number In this method, incoming calls on the Mobile Port are routed to a specific port, as per the calling party's number. Matrix SETU VG System Manual...
Page 59 • In the Select Destination Port for routing calls box, click on the basis of Calling Party Number. • Click Settings The Mobile Port - Destination Port Determination - Calling Number Based table window opens. Matrix SETU VG System Manual...
Page 60 . The Mobile Groups window opens. Create the Mobile Group. See “Group” for detailed instructions. • To create a group of sequential SIP Trunks as members, • Select the desired SIP Trunk numbers as members. Default: 1. Matrix SETU VG System Manual...
Page 61 (No Match Found). To change the default Routing Group and to create the Fallback Routing Group for the No Match Found numbers entry, • For the No Match Found entry, under Edit, click Settings Matrix SETU VG System Manual...
Page 62 Denied Numbers List: This list contains the numbers that are denied to be dialed out by the caller on the Mobile Port. By default, List Number 2 is assigned to the Mobile Port. To apply Allowed - Denied Logic on the Mobile Port, Matrix SETU VG System Manual...
Page 63 • Click the Allowed - Denied Logic check box. • To configure the Allowed Number List, click Settings • The Number List page opens in a new window. Matrix SETU VG System Manual...
Page 64 With the Black Listed Callers feature you can block incoming calls from specific numbers on the Mobile Port. Thus all incoming calls from the numbers you have 'blacklisted' will be automatically rejected by SETU VG. To apply Black Listed Callers on Mobile Port, •...
Page 65 • Click Settings • The Number List page opens in a new window. Matrix SETU VG System Manual...
Page 66 You can apply Automatic Number Translation logic on outgoing calls made from the Mobile Port. • To apply ANT logic on the Called Numbers, click the Automatic Number Translation (ANT) for Called Number check box. Default: Disabled. Matrix SETU VG System Manual...
Page 67 Set the No Response Timer, if you have enabled the Apply No Response Timer parameter. It is the time for which SETU VG will wait for the valid response from the network for any request. If no valid response is received before the expiry of this timer, SETU VG will fallback to alternate Routing Group or Port for further processing of the call.
Page 68 Mobile Service Providers offer different tariff schemes to their subscribers. For example, mobile service providers in India offer first 500 Minutes free, CUG calling, first 500 minutes calling at 30 paise. SETU VG allows you to take advantage of these tariff schemes by configuring Call Minutes on the Mobile Port.
Page 69 Click the Add Minutes button. The value you entered gets added to the existing minutes and appears in the Call Minutes Allowed field. • Close the window to return to the main page. • The Call Minutes Allowed field, displays the Call Minutes set/added by you. Matrix SETU VG System Manual...
Page 70 24 digits. The digits allowed are 0-9, *, # and +. • In the SMS Text field, enter the text you want to be sent in the SMS Notification. The text length can be a maximum of 80 characters. Matrix SETU VG System Manual...
Page 71 To run the query click the Balance Inquiry button. 3. SETU VG supports Unstructured Supplementary Service Data (USSD), the standard for transmitting information over CSM signaling channels and a commonly used method to query the available balance and other similar information in pre-paid GSM services.
Page 72 Select the Send SMS for every Balance Inquiry check box, if you want the system to send a SMS notification for every Balance Inquiry query. You must configure the following if you have enabled SMS Notification: • Click Settings Matrix SETU VG System Manual...
Page 73 SIM. The number can be a maximum of 8 digits. The digits allowed are 0-9, * and #. • Click Submit. • Click the Recharge button. • A new window opens. In the Enter Recharge PIN Number field, enter the number printed on the Recharge Voucher. • Click OK. Matrix SETU VG System Manual...
Page 74 If required, you may restart the GSM/ UMTS Module by clicking the Module Restart button. Copy Port Settings • You can also copy the settings of a Mobile Port to another Mobile Port using the Copy button. To do this, Matrix SETU VG System Manual...
Page 75 Port box, select the number of the port you want to copy the settings To. • Click the OK and close the window. Once you have copied the settings, you can again edit the specific parameters of the Mobile Port you copied the settings to. Matrix SETU VG System Manual...
Page 76: Sip Trunk
SIP Trunk SETU VG supports nine SIP Trunks. You can register all SIP Trunks with the same ITSP or with different ITSPs. These SIP Trunks may be configured as Proxy or Peer-to-Peer (non-proxy). To configure a SIP Trunk, • Click the Basic Settings link to expand.
Page 77 Select Proxy, if you want to register the SIP Trunk with an ITSP or a Registrar Server. • Select Peer-to-Peer, if you want to use the SIP Trunk for Peer-to-Peer (non-proxy) calls. • To configure SIP Trunk Mode as Proxy, do the following: Matrix SETU VG System Manual...
Page 78 To add ‘rinstance’ in REGISTER message, keep the Add ‘rinstance’ in REGISTER check box enabled. ‘rinstance’ is any random value which can be used by SETU VG to fetch its own contact binding, that is, to know the Registration Expiry Timer assigned by the server.
Page 79 REGISTER message. The system will use the registration expiry timer of that contact binding. • Keep the Check SIP ID for Incoming SIP Message check box enabled, if you want SETU VG to validate the SIP ID during an incoming call. Default: Enabled. •...
Page 80 • Set the No Response Timer. It is the time for which SETU VG will wait for the response from the server for any request. If no valid response is received before the expiry of this timer, SETU VG will fallback to alternate Registrar/Outbound Proxy Server or Routing Group/Fallback Routing Group for further processing of the call.
Page 81 In the Authentication ID field, enter the ID of your preference as Authentication ID. Default: Blank. • In the Authentication Password field, enter a password of your choice as Authentication Password for the Authentication ID you have assigned. Default: Blank. Matrix SETU VG System Manual...
Page 82 Characters”) in this field. Valid characters: 0 to 9, *, #, +, X, T, Comma [,], Hyphen [-], Caret [^]. Default: Blank. If the number to be dialed out is <dialednumber@destination address>, for example, 123@abc.com, you must enter 123 in this field. Matrix SETU VG System Manual...
Page 83 Wildcard Characters SETU VG supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9. When # is configured in a number string, it will not be considered as End of Dialing. When * is configured in a number string, it will not be considered as End of Dialing.
Page 84 White List IP Address table. Default: Disabled. When the WAN Port of SETU VG is connected to a public IP network, it may be necessary that the system allows incoming calls from trusted IP addresses only. Make a list of trusted IP Addresses from which you want to allow incoming calls.
Page 85 4. Codec list for SETU VG8 and SETU VG4 vary according to the DSP channel used in the system. The Vocoders supported by SETU VG4 appears in the Selected Codecs list in the following order of preference: 1. G. 729 2. G.723 3. GSM FR 4. iLBC_30ms 5. iLBC_20ms 6. G.711 ( Law) 7. G.711 (A - Law) Matrix SETU VG System Manual...
Page 86 Select the Comfort Noise (CN) check box, if you want SETU VG to negotiate the Comfort Noise received in the SDP body with the remote peer. Default: Disabled. • Select the Send ptime header check box, if you want SETU VG to add ptime header in the SDP offer and answer. Default: Disabled. •...
Page 87 Trunk check box. Default: Disabled. • By default, SETU VG identifies the Called Party Number for routing the incoming call on the SIP Trunk further, by the number received in the Request-URI of the INVITE message. If you want the system to identify the Called Party Number from the ‘To Field’ of the INVITE message, in the Use Called Party Number From parameter, select the To Field option.
Page 88 In the Fixed Destination Number box that appears, enter the desired destination number. The Destination Number may consist of a maximum of 24 digits. Valid digits are 0 to 9, *, # and (.) dot. Default: Blank. • Click Submit to save the changes. Matrix SETU VG System Manual...
Page 89 You must configure the calling party numbers in the Calling Party Number Based Table. When there is an incoming call on the SIP Trunk, SETU VG will match the CLI of the number received with the entries of this table. If a match is found for the number in the table, the call is routed to the destination port.
Page 90 • to a Fixed Destination Number • to the Called Party Number • on the basis of DDI Number • after Answering the Call and Collecting the Digits Default: to the Called Party Number. Matrix SETU VG System Manual...
Page 91 You must configure the DDI numbers in the DDI Number Based Table. When there is an incoming call on the SIP Trunk, SETU VG will match the CLI of the number received with the entries of this table. If a match is found for the number in the table, the call is routed to the destination port.
Page 92 Click Submit to save your entries. Close the window to return to the SIP Trunk page. You can also configure the DDI Number Based Table from Advanced Settings. See “Destination Number Determination” under Advanced Settings for instructions. Matrix SETU VG System Manual...
Page 93 In this method, the Incoming call is answered and dial tone is played to the caller, allowing the caller to dial the desired number. The number dialed by the caller is considered as the destination number. To apply this method, do the following: Matrix SETU VG System Manual...
Page 94 Select the Dial Plan that you want the system to use to route the incoming calls received on the SIP Trunk. Default: Dial Plan Table - 1. If you have not configured the Dial Plan table, you may do so now. • Click Settings Matrix SETU VG System Manual...
Page 95 01 to 99 seconds. Default: 05 seconds. • In the End of Dialing Digit field, select # or * as termination digit the system should consider to detect end-of-dialing. Default: # Matrix SETU VG System Manual...
Page 96 “Route to the Called Party Number”. • on the basis of DDI Number, see “Route on the basis of DDI Number” • after Answering the Call and Collecting the Digits, see “Route After Answering the Call and Collecting Digits”. Matrix SETU VG System Manual...
Page 97 SETU VG supports maximum two SIP to SIP Calls. • If the destination number to be dialed out is an IP Address, SETU VG will not check the Destination Port Determination Method. Instead, it will route the call using the SIP Trunk / Group programmed for IP Dialing.
Page 98 • Click Settings The Destination Port/Group for SIP Trunk window opens. • To change the default Routing Group and create the Fallback Routing Group, under Edit, click Settings Matrix SETU VG System Manual...
Page 99 Select the desired SIP Trunk numbers as members. Default: 1. • In the in - order field, select the order in which the system should hunt for a free member SIP Trunk to route the call. Matrix SETU VG System Manual...
Page 100 (called party number) dialed by the caller. To apply this method, do the following: • In the Select Destination Port for routing calls box, click On the basis of Destination Number. • Click Settings Matrix SETU VG System Manual...
Page 101 Select the desired Mobile Port numbers as members. Default: 1. • In the in - order field, select the order in which the system should hunt for a free member Mobile Port to route the call. Matrix SETU VG System Manual...
Page 102 If there are multiple entries in the Destination Number Based table, to search a particular entry in the table, under Testing enter the desired number in the Enter the destination number to know which entry would be selected for routing search box. Matrix SETU VG System Manual...
Page 103 In this method, incoming calls on the SIP Trunk are routed to a specific port, as per the calling party's number. To apply this method, do the following: • In the Select Destination Port for routing calls box, click on the basis of Calling Party Number. Matrix SETU VG System Manual...
Page 104 • Click Settings The SIP Trunk - Destination Port Determination - Calling Number Based table window opens. Matrix SETU VG System Manual...
Page 105 . The Mobile Groups window opens. Create the Mobile Group. See “Group” for detailed instructions. • To create a group of sequential SIP Trunks as members, • Select the desired SIP Trunk numbers as members. Default: 1. Matrix SETU VG System Manual...
Page 106 (No Match Found). To change the default Routing Group and to create the Fallback Routing Group for the No Match Found numbers entry, • For the No Match Found entry, under Edit, click Settings Matrix SETU VG System Manual...
Page 107 SIP Trunk. By default, List Number 7 is assigned to the SIP Trunk. • Denied Numbers List: This list contains the numbers that are denied to be dialed out by the caller on the SIP Trunk. By default, List Number 8 is assigned to the SIP Trunk. Matrix SETU VG System Manual...
Page 108 By default, Number List 7 is assigned as Allowed Number List. • Enter the numbers you want the system to allow to be dialed in this list. • Click Submit to save the entries and close the window. Matrix SETU VG System Manual...
Page 109 With the Black Listed Callers feature you can block incoming calls from specific addresses/numbers on SIP Trunks. Thus all incoming calls from the numbers you have 'blacklisted' will be automatically rejected by SETU VG. To apply Black Listed Callers on SIP Trunk, •...
Page 110 Make sure you have configured the full SIP URI (for example: 12345@abc.com) of the unwanted callers in the Blacklisted Callers Number List. • Click Submit to save the entries and close the window to return to the main page. Matrix SETU VG System Manual...
Page 111 Send Caller ID after applying Reverse DDI logic • Configure an option you want to send as "P-Asserted-Identity" header in INVITE message, If no match found using Reverse DDI logic. You may select: • Send SIP ID configured. Matrix SETU VG System Manual...
Page 112 24 characters. Characters 0-9, +, * and # are allowed. Default: Blank. If you have enabled CLIR and "P-Asserted-Identity" header in INVITE message is configured other than Do not send, then SETU VG will add Privacy = ID header in the INVITE message during an outgoing call from SIP Trunk.
Page 113 • Configure the Pause Timer, if you have configured ^ (Pause) in the Add Prefix column of the ANT Table. The valid range of the Pause Timer is 1 to 9 seconds. Default: 2 seconds. Matrix SETU VG System Manual...
Page 114 Calling Number check box. Default: Disabled. • In the Use Automatic Number Translation Table, select the ANT Table number you have configured for the Calling Numbers. Default: Table 5. If you have not configured the Automatic Number Translation Table, Matrix SETU VG System Manual...
Page 115 If you enable this feature, when an outgoing call is made using this Trunk, and the Called Party is found busy or does not respond, SETU VG stores the number of the Calling Party, the number of the Called Party, the source port type and number and the trunk port type and number used for routing the outgoing call in the RCOC table.
Page 116 “Disconnecting a Call using Access Code” to users. • Click Submit to save the changes. Advanced • Click Advanced and configure the following parameters: • Select the default SIP Transport for outgoing SIP messages from the following options: Matrix SETU VG System Manual...
Page 117 The number of simultaneous SIP calls depends on the number of simultaneous calls allowed by the ITSP with whom you have subscribed this SIP Trunk. The SETU VG supports 8 simultaneous calls. Ask your ITSP about the number of simultaneous SIP calls supported on this SIP Trunk.
Page 118 Default: T.38 (UDPTL). • Select the Use FAX Protocol configured for Outgoing FAX check box, if you want SETU VG to use the Fax Protocol configured for outgoing fax for this SIP Trunk and not the one that is received in RE- INVITE message from the remote end.
Page 119 Default: 0 • Select the Convert FAX call to Speech call when FAX is complete check box, if you want SETU VG to convert the fax call to a speech (voice) call after the fax complete event is received. Default: Disabled.
Page 120 Trunk box, select the number of the port you want to copy the settings To. • Click OK and close the window. • Once you have copied the settings, you can again edit the specific parameters of the SIP Trunk you copied the settings to. Matrix SETU VG System Manual...
Page 121: Login Password
Login Password You can configure SETU VG using Jeeves. To configure the system, you must log into the Jeeves using the Jeeves (login) Password. This Password must not be less than 4 characters and can be of upto 16 characters. All ASCII characters are allowed except White Space &...
Page 122 • Release the Reset button. • If you press the Reset button for less than four seconds, SETU VG will restart. • When you restore the default Jeeves Password (1234), a few other parameters will also be set to default. See “Restoring Default Settings using the Reset button”...
Page 123: Date-Time Settings
Date-Time Settings Real Time Clock SETU VG has a Real Time Clock (RTC) to store date and time. When you select the Region, the RTC parameters are set automatically. However, the RTC can drift over a long period. So, you may check and reset the RTC values at regular intervals to correct this drift.
Page 124 5. In most countries in Asia and Africa, and in certain countries of South America, DST is not observed. 6. SETU VG sets its Date and Time according to the Time Zone you selected, and synchronizes the time according to the SNTP Server you selected.
Page 125 • Date-Month Wise, if the DST in your country starts and ends on a particular date of the month. For example, if DST starts on October 12 and ends on March 15. Default: Day-Month Wise. Matrix SETU VG System Manual...
Page 126 01:00 hours GMT at the start of DST and set back by one hour at 01:00 hours GMT when DST ends. Let us take the example of setting DST, if SETU VG were installed in Berlin, Germany. In the year 2011, the DST in Berlin starts on Sunday, 27 March at 02:00:00 hours and ends on Sunday 30 October at 03:00:00 hours.
Page 127 Set Time to 02:59:59. Click Submit to save DST settings. On Sunday 27 March at 01:59:59 the SETU VG will set the clock forward by 1 hour. On Sunday 30 October, SETU VG sets the clock back by 1 hour at 02:59:59.
Page 128: Advanced Settings
System Name, NAT and SIP related parameters, Server Port, Certificates etc. To change the settings of System Parameters, • Log into Jeeves. • Click the Advanced Settings link. • Click the System Parameters link to open the page. Matrix SETU VG System Manual...
Page 129 Click General to expand and configure the following. • System Name: You can assign a name to SETU VG. This name can serve as an identifier, when there is more than one SETU VG connected in the same LAN network.
Page 130 When an outgoing call is made using the port on which this feature is enabled, and the Called Party is found busy or does not respond, SETU VG stores the number of the Calling Party, the number of the Called Party, the source port type and number through which the outgoing call was made and the trunk port type and number used for routing the outgoing call in the RCOC table.
Page 131 CLI with the number string field, enter the number string with which you want to replace '+' received as prefix of the calling party number. If you keep the number string field blank, SETU VG will remove the '+' sign from the CLI of the calling party and present the remaining digits to the Called Party.
Page 132 The valid range of the STUN Server Port is from 1024–65535. Default: 3478. • Use SIP Port Fetched using STUN: Clear this check box, if your SETU VG is located behind the NAT router and you have forwarded the SIP listening port of the SETU VG in the router.
Page 133 • SIP UDP Port: This is the port on which the SETU VG listens for SIP messages transported over UDP. This port is also used as the source port for sending SIP messages to the remote peer. The valid range for this port is 1031–65534.
Page 134 • RTP Listening Port: This is the port on which the SETU VG listens for RTP Packets. This port is also used as the source port for sending RTP packets to the remote peer. The valid range for this port is 1032–65535.
Page 135 Server Port is 21.You can change it as per your requirement. Valid range of the port is: 21, 1031- 65535. • Telnet Server Port: You can access SETU VG using Telnet. By default, Telnet Server Port is 23. You can change it as per your requirement. Valid range of the port is: 23, 1031-65535. Management/Security •...
Page 136 Enter the IP Addresses and their respective Subnet Mask in the table. • Click Submit and close the window. SETU VG will allow system access only to those users whose IP Address matches with the one configured in the IP Address List for Server Access. •...
Page 137 Configuration Upgrade. • In Local Certificate for TR069, select the desired certificate to be used by the system for TR069. To create and Upload /Download Certificates, see “Certificate Manager”. • Click Submit to save changes. Matrix SETU VG System Manual...
Page 138: Dial Plan
Dial Plan SETU VG supports 8 Dial Plans with total 64 entries in each table. The Dial Plan contains a series of digits and/or wildcard characters. When a user dials a number, it is compared with the Destination Number configured in the Dial Plan. If a match is...
Page 139 If there are multiple entries in the Dial Plan table, to search a particular entry in the table, under Testing enter the desired number in the Enter the destination number to know which entry would be selected for routing search box. Wildcard Characters SETU VG supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
Page 140 Allows you to dial 1234 number only. Allows you to dial any number starting with 011. The number must be of minimum 011T 3 digits and maximum digits must be as configured for the port. Matrix SETU VG System Manual...
Page 141: Number Lists
A Number List is a data structure that constitutes digit and character strings which must be configured for the system to support the features described in the following. SETU VG offers as many as 24 number lists. Each number list can store up to 64 entries of a maximum of 24 characters each.
Page 142 Make a list of numbers that you want to block. Configure these numbers in a Number List. By default, Number List 16 is assigned as the Black Listed Callers List for the Mobile Ports and Number List 11 is assigned as the Black Listed Callers List for the SIP Trunks. Matrix SETU VG System Manual...
Page 143 Call Detail Record Filters SETU VG enables you to generate reports of Call Detail Records using different filters. You can generate Call Detail Record report of calls made to specific numbers (Called Party Numbers) and calls received from specific numbers (Calling Party Numbers).
Page 144 Under Handling of Incoming Calls, select the Reject Calls from Blacklisted Callers check box. • In Blacklisted Callers Number List field, select 22. • Click Submit. You can also configure Number lists on the respective SIP Trunk and Mobile Ports under the “Basic Settings” link of Jeeves. Matrix SETU VG System Manual...
Page 145: Automatic Number Translation (Ant)
“Mobile Port”. Now, whenever there is a call on/from the Port on which you have applied this feature, SETU VG will match the Called/Calling number with the Number configured in the Automatic Number Translation Table using the best match found logic.
Page 146 When the Automatic Number Translation table is configured, the user must simply dial the destination number, say, 0014125126508. • The system matches the Called number with the Number configured in the ANT table. The number matches with the entry ‘00’ stored in the table. Matrix SETU VG System Manual...
Page 147 To configure a range of numbers you can use the character $. Here, $ is any number from 0 to 9. For example, if you want SETU VG to add prefix ‘1’ to all 10 digit numbers dialed by the user, configure Number as $$$$$$$$$$, Strip Digit as 0 and Add Prefix as 1.
Page 148 In the Add Prefix column, enter the number string(s) that you want the system to add as prefix to the Called/Calling Number. You can enter maximum 24 characters. Characters 0-9, *, #, +, ~ (Wait for Answer), ^ (Pause) are allowed. Default: Blank. • Click Submit to save your entries. Matrix SETU VG System Manual...
Page 149: Destination Number Determination
Destination Number Determination The process of routing calls originated on Mobile Ports and SIP Trunks to the destination port in SETU VG takes place in two steps: • Determination of Destination Number • Determination of Destination Port SETU VG supports different methods of determining the destination number for the calls originated on Mobile Ports and SIP Trunks.
Page 150 When there is an incoming call from this calling number, the system disconnects the call and will automatically initiate the call to the calling number within 2 to 5 seconds. Allow Callback is applicable only for Mobile: Calling Number Based option only. Matrix SETU VG System Manual...
Page 151 The DDI Number Based Table page opens. • There are two ways to generate the DDI Numbers: • Using the DDI Number Generation Button to automatically generate the DDI Number Table. • Entering each DDI Number manually. Matrix SETU VG System Manual...
Page 152 Apply Reverse DDI (for all DDI Numbers): When the user makes a call from the assigned DDI number, this number will be displayed to the called party. Select the check box to apply Reverse DDI logic on all DDI Numbers. Matrix SETU VG System Manual...
Page 153 For detailed instruction for generating DDI Numbers manually, see “Route on the basis of DDI Number” under SIP Trunks. • Click Submit to save your entries. • Click Default All to clear all the entries. Matrix SETU VG System Manual...
Page 154: Destination Port Determination
Determination of Destination Number • Determination of Destination Port SETU VG supports different methods of determining the destination port for the calls originated on SIP Trunks and Mobile Ports. Destination Port Determination on SIP Trunks For SIP Trunks, the system supports the following methods for Destination Port Determination: •...
Page 155 In the Destination Number field, enter the number you expect the callers to dial. You may enter upto 64 characters—Digits 0-9 and “Wildcard Characters”—in this field. Default: Blank. Wildcard Characters SETU VG supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
Page 156 Follow the same steps as above to add another entry to this table. • To delete an entry, select the check box and click the Delete button. • Close the window if you have finished adding/editing entries. Matrix SETU VG System Manual...
Page 157 Select the desired Mobile Port numbers as members. Default: 1. • In the in - order field, select the order in which the system should hunt for a free member Mobile Port to route the call. Matrix SETU VG System Manual...
Page 158 • Click Submit and close the window. • Follow the same steps as above to add another entry to this table. • To delete an entry, select the check box and click the Delete button. Matrix SETU VG System Manual...
Page 159: Group
Group SETU VG supports the following methods of determining the destination port for the calls originated on SIP Trunks and Mobile Ports. • Fixed • on the basis of Destination Number • on the basis of Calling Party Number A Routing Group may have sequential or not-sequential ports as members.
Page 160 Group Number 1 has four members SIP Trunk 1 (Member 1), 2(Member 2), 3 (Member 3) and 6 (Member 4). For every incoming call, SETU VG will check the status of Member 1 first. If free, the call will be routed using this port else system will check status of Member 2 and so on.
Page 161: Peer To Peer Dialing
• SETU VG is installed at Location B. • Peer-to-Peer calls can be made between the two locations with suitable configuration of SETU VG and the Gateway (SETU VFXTH). • At Location A, you need to do the following configuration in SETU VFXTH: •...
Page 162 9898 190.1.1.100 Location B • At Location B, you need to do the following configuration in SETU VG: • Select a SIP Trunk to be used for this application and enable it. For example, SIP Trunk 1. • Set the SIP Trunk Mode of this trunk to Peer-to-Peer.
Page 163 IP address 190.1.1.100, as the system finds a matching entry for the dialed number in the Peer-to-Peer table. • On receiving a call, the SETU VG at Location-B routes this call through the Mobile Port of the SETU VG to the Mobile user 9898012345. •...
Page 164 [,], Hyphen [-], Caret [^]. Default: Blank. If the number to be dialed out is <dialednumber@destination address>, for example, 1234@abc.com, you must enter 1234 in this field. Wildcard Characters SETU VG supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
Page 165 If there are multiple entries in the Peer to Peer table, to search a particular entry in the table, under Testing enter the desired number in the Enter the destination number to know which entry would be selected for routing search box. Matrix SETU VG System Manual...
Page 166: Pin Authentication
When a match is found in the table, SETU VG authenticates the caller and allows the call to be processed. If the digits dialed by the caller do not match with any entry in this table, SETU VG allows the caller to make two more attempts to dial a valid PIN Number and Password.
Page 167 Incoming Calls. Enable Prompt caller to enter PIN on the port. Under “Basic Settings”, see “SIP Trunk” “Mobile Port” for instructions. You can enable PIN Authentication and configure the PIN Authentication Table also on the SIP Trunk and Mobile Port pages under Basic Settings. Matrix SETU VG System Manual...
Page 168: Digest Authentication
When you enable this feature on a SIP Trunk, for all incoming calls (SIP requests), • SETU VG will challenge the identity of the calling party, that is, the SIP device initiating the request to send its digest credentials. •...
Page 169 Table is common for all SIP Trunks. • Enter the user name assigned to the caller/calling device in the User ID field. SETU VG will use this User ID to match the digest credentials sent by the caller/calling devices when challenged.
Page 170: Static Routing
Static Routing Table is required when you have more than one router (gateway) in your network and you want SETU VG to send packets to multiple routers/gateways for different types of calls. Static Routing Table helps route calls between point to point sites (connected through Multi Protocol Label Switching-MPLS, Frame Relay, etc.) and to public internet at the same time.
Page 171 • The Gateway Address where the IP packets are to be sent. When SETU VG sends packets, if the final destination IP Address and SETU VG are not in the same Subnet, the system will check the Static Routing Table.
Page 172 The Gateway Address must be in the same subnet as SETU VG. • Click Submit to save your entries. To take the above example further, the Static Routing Table of SETU VG at Location A should be configured as: Index...
Page 173: Network Connection
Network Connection SETU VG offers connectivity to the IP Network over its WAN Port as well as over the Mobile Wireless WAN (Mobile Port 1). For uninterrupted connectivity to the IP network and to minimize down time, you can connect SETU VG to the IP network over both WAN and Mobile Port 1.
Page 174 The system re-establishes the link by selecting the next available connection set as the next Priority for Fallback. Thus, network connectivity is not hampered. Matrix SETU VG System Manual...
Page 175: Access Codes
Access Codes Access Code is a string of digits dialed to use a feature. SETU VG users can access the following features and facilities by dialing the feature Access Codes. • Making a New Call • Disconnect Call You can change the default access codes assigned to the above features and facilities to suit your requirement.
Page 176: Emergency Numbers
The system does not check Allowed-Denied Logic and Automatic Number Translation table when dialing an Emergency Number. SETU VG will dial out an emergency number only if the SIP Trunks/Mobile Ports included in the Routing Group for the number are enabled.
Page 177 In the Emergency Number field, enter the emergency number used in your country/region. Make sure that Access Codes you have configured do not conflict with the Emergency Numbers. • Create the Routing Group. • To create a group of sequential Mobile Port as members, Matrix SETU VG System Manual...
Page 178 . The SIP Groups window opens. Create the SIP Group. See “Group” detailed instructions. • Click Submit to save. Close the Add Entry/Edit Entry window. The entries you added appear on the Emergency Numbers page. Matrix SETU VG System Manual...
Page 179: Certificate Manager
Certificate Manager SETU VG supports certification for TLS, Web Server, Firmware Upgrade, Configuration Upgrade and TR-069. SETU VG supports two types of Certificates: Self-Signed Certificate and CA Signed Certificate. Self-Signed Certificate A self-signed certificate is created by the clients themselves or by the Servers and then given to their clients. It means that you yourself become the Certificate Authority (CA), create a CA Certificate and sign it.
Page 180 In Country Name - 2 letter code (eg. IN), enter the name of your country. • In State or Province Name - full name, enter the full name of your state or province. • In Locality Name (eg. city), enter the name of your city. Matrix SETU VG System Manual...
Page 181 • In Organization Name (eg. company), enter the name of your organization where SETU VG is installed. • In Organizational Unit Name (eg. section), enter the name of the unit or section or domain of your organization, where SETU VG is installed.
Page 182 Issuer represents the details of the CA issuing the Certificate. Here, the Organization itself is the CA (issuer), hence, the O, OU and CN of both Issuer and Subject is same. • Validity represents the valid period of this certificate. Matrix SETU VG System Manual...
Page 183 Click the Certificate Manager link. • Click the Generate link. • Click System Certificate to expand and configure the following parameters. • In Generate, select the type of certificate you want to create. You must select Self-Signed Certificate. Matrix SETU VG System Manual...
Page 184 • In Locality Name (eg. city), enter the name of your city. • In Organization Name (eg. company), enter the name of your organization where SETU VG is installed. • In Organizational Unit Name (eg. section), enter the name of the unit or section or domain of your organization, where SETU VG is installed.
Page 185 In the above Self-Signed System Certificate, • Issuer represents the details of the CA issuing the Certificate. Here, the Organization itself is the CA (issuer), hence, the O and CN of both Issuer and Subject is same. Matrix SETU VG System Manual...
Page 186 Get the Certificate Signing Request (CSR) verified and signed by the Certified Authority (CA). Generating the Certificate Signing Request • Log into Jeeves. • Click the Advanced Settings link. • Click the Certificate Manager link. • Click the Generate link. Matrix SETU VG System Manual...
Page 187 • In Locality Name (eg. city), enter the name of your city. • In Organization Name (eg. company), enter the name of your organization where SETU VG is installed. • In Organizational Unit Name (eg. section), enter the name of the unit or section or domain of your organization, where your SETU VG is installed.
Page 188 On receiving the Certificate Signing Request (CSR), the CA verifies the Server’s / User’s credentials. After successful verification, the CA signs and sends the signed certificate. After you receive the signed certificate, you must: • Log into Jeeves. • Click the Certificate Manager link. Matrix SETU VG System Manual...
Page 189 .cer, .crt and .pem. Valid format for key are .pem and .key (Base64 encoded ASCII file). To delete a System Certificate, select the check box of the respective Certificate and click Delete. To download the System Certificate, click Download Matrix SETU VG System Manual...
Page 190: Call Detail Record
SIP Trunks. SETU VG supports up to 2000 call record entries and these entries are stored using the First In First Out (FIFO) method. Call records remain stored even when the system is set to default and/or the firmware version is changed.
Page 191 Calls originated from SIP Trunks: The system will generate report of calls that were received on the SIP Trunks of SETU VG for further routing. To generate report using this filter for a range of SIP Trunks, select the range of the SIP Trunks in the From and To fields.
Page 192 If you want to open/ save Call Detail Record Report on your computer, click the Download Call Records button. If you are using Mozilla Firefox (version 3.5 recommended), set the Downloads option of your browser as Always ask me where to save the files. Matrix SETU VG System Manual...
Page 193 Print the file you opened. You may change the formatting of the text in the files before printing. The filters you set are not applied on the downloaded report. The CSV and TXT files will contain all the records, without filters. Matrix SETU VG System Manual...
Page 194 Disconnected By: The port that disconnected the call. • Cause:The cause for disconnection. • PIN Number: Calls made using PIN Authentication, the PIN Number dialed by the caller. • Remarks: The type of call. A for Anonymous, U for Unanswered and N-Normal. Matrix SETU VG System Manual...
Page 195 On each page, 15 records are displayed. Click the page number at the bottom of the report to view the next 15 records. The Alert message No Calls to Display will appear, if there are no records to be displayed. Matrix SETU VG System Manual...
Page 196: Features
Codes”. Making a New Call using Access Code This feature enables callers to disconnect the current call and make a new call using SETU VG without getting disconnected from the system. This feature is useful when you want to allow users to make multiple calls without getting disconnected each time their call ends.
Page 197: Ip Dialing
SIP Trunk or a SIP Group for IP Dialing. When a number is dialed out from the source port, SETU VG routes the call to the desired destination as per the routing mechanism configured for that port. However, when an IP Address is dialed from the source port, SETU VG does not check the Destination Port Determination method you have configured for that port, instead it routes the dialed IP Address through the SIP Trunk or SIP Group you configured for IP Dialing.
Page 198: Maintenance
• The protocol to be used: HTTP, HTTPS. When SETU VG installed at a customer site gets connected to the ITSP network, it will automatically compare its current firmware with the firmware files stored on the Provisioning Server. The matrix_firmware.html file helps SETU VG decide which firmware it should upgrade to.
Page 199 After SETU VG decides the Firmware Version/Revision to upgrade to, it will send the request for the firmware files to the Provisioning Server. Once the respective firmware files are received, SETU VG will upgrade its current firmware with the new firmware without the intervention or assistance of a technician.
Page 200 At Power ON, if both Auto-Firmware upgrade and Auto-Configuration upgrade is enabled, Auto- Firmware upgrade has priority over Auto-Configuration upgrade. • While upgrading itself, if SETU VG has to upgrade itself with the benchmark firmware first then it is recommended that you select Upgrade Firmware Automatically at Every Power ON. •...
Page 201 If SETU VG fails to connect to the Provisioning Server, it will make 10 attempts at a regular interval of 10 seconds between each attempt to establish the binding. Even then, if it is unable to establish the binding, it will abort the Auto upgrade process.
Page 202 • Select the required firmware files from the location on the local disk. • The path to the file will appear in the Firmware Upgrade From box. Click the Upgrade button. Matrix SETU VG System Manual...
Page 203: Configuration Upgrade
Auto Configuration Server (ACS). This feature is useful for ITSPs that have deployed a large number of SETU VG. ITSPs can store the configuration files of each SETU VG that they have provided to their customers on the Auto Configuration Server (ACS).
Page 204 SETU VG are stored. The Auto Configuration Server Address can also be obtained by SETU VG using DHCP (using Option 224). To fetch Auto Configuration Server Address using DHCP, keep the Server Address: Port field blank.
Page 205 SETU VG should check for configuration updates every month. • Request Timeout: Request Timeout is the time for which SETU VG will try to connect to the Auto Configuration Server for TCP/TLS binding using HTTP or HTTPS. This timer specifies for how long SETU VG should wait for successful TCP/TLS binding.
Page 206 Save the back up configuration files by tagging the file name with the Version-Revision of the Firmware and tag the name of the backup folder on your computer with the date. This will help you at the time of restoring the back up configuration files. Matrix SETU VG System Manual...
Page 207 The zip file contains all the system configuration files in .cfg format and xml format. You cannot edit the configuration files in .cfg format, however you can edit the configuration files in xml format and then upgrade the system with it. Matrix SETU VG System Manual...
Page 208 Upgrading Configuration from a Personal Computer You can upgrade configuration of SETU VG with the configuration files—.cfg format or xml format— stored on your computer. To do so, •...
Page 209 The path to the file will appear in the Configuration Upgrade From box. • Click the Upgrade button. At a time, you can upgrade configuration either manually or automatically from Auto Configuration Server or manually from a Personal Computer. Matrix SETU VG System Manual...
Page 210: System Debug
Debugging has several benefits which include troubleshooting, security and system administration. SETU VG supports Syslog Client for sending debug messages to the remote syslog server on the IP network. Configuring System Debug •...
Page 211 If you have enabled VoPP Packet Recording, configure the VoPP Packet Recording IP Address. • For System Debug, select the desired debug level: • Call • Config • Media Channel • Time • Webjeeves • SNMP • TR069 • Network Matrix SETU VG System Manual...
Page 212 To debug the Mobile Port 1 to 8, keep the respective check boxes enabled. • Click Submit to save changes. If debug is enabled, atleast one debug level should be selected. If no debug level is selected, SETU VG will prompt you to select a debug level. •...
Page 213 Open the debug.zip file from the location you saved. The zip file contains the system debug file debug.txt. • Once you have enabled Debug and set the filters, you can view the debug event log at any time on the System Debug page. • You may log out of Jeeves. Matrix SETU VG System Manual...
Page 214: Simple Network Management Protocol (Snmp)
Agents. The Agent listens on UDP port 161 for requests from Manager and the Manager listens on UDP port 162 for notification from Agent. To configure SNMP parameters, • Log into Jeeves. • Click the Maintenance link. • Click the SNMP link. Matrix SETU VG System Manual...
Page 215 The System Contact can be of a maximum of 40 characters. Default: Blank. • Configure the System Location. This is the physical location of SETU VG. This information is helpful to the administrator. The System Location may consist of a maximum of 40 characters. Default: Blank.
Page 216 Community Name identifies the SNMP community in which the sender and recipient of the message are located. It enables communication between SETU VG and the Manager. The Community Name can be a maximum of 40 characters. Default: Blank. • If SNMP version is set as SNMPv3, the System’s Engine ID is displayed in this field. This is a unique identification of the system.
Page 217 Click Notification Settings to expand. If SNMP version is set as SNMPv1, configure the following parameters. • If you want SETU VG to generate Trap message for an error, select the Enable Trap? check box. Default: Disabled. • You must configure the Notification Destination, if you have enabled Trap. SETU VG will send the notification (error message) to the destination configured.
Page 218 To set filters, click Notification Filters link to expand. To disable any filter, clear the respective check box. You must upload MIB file shipped with the documents of SETU VG in your SNMP Manager to get the status and notifications for SNMP.
Page 219 SIP Trunk Registration failed STUN Error Network Connection Disable SIP Trunk disabled Mobile Error Warning Information SIM PUK Required SIM Absent SIM PIN Required SIM Present SIM PIN Wrong Network Absent Call Budget consumed Network Present Matrix SETU VG System Manual...
Page 220 Error Warning Information Current balance in the SIM/Mobile Port Matrix SETU VG System Manual...
Page 221: Port Led
For each port type you selected, select the number of the port Mobile/SIP Trunk that you want to assign to the LED from the list. • Click Submit to save. • You may log out of Jeeves. Similarly, you may re-assign port LEDs in SETU VG4. Matrix SETU VG System Manual...
Page 222: System Port Activity
System Port Activity You can view the state and activity of each Port of SETU VG. • Log into Jeeves. • Click the Maintenance link. • Click the System Port Activity link. • The port states and activity on each Port appear on this page.
Page 223 Processing Balance Recharge, when Mobile Port is processing a Balance Recharge request. As multiple calls are supported on SIP Trunks, the status and state of each call will appear. • You may log out of Jeeves. Matrix SETU VG System Manual...
Page 224: Pcap Trace
PCAP can be used, among others, to monitor the network, analyze network problems, debug client/server communications, debug network protocol implementations. SETU VG supports PCAP Trace, which you can use to detect and diagnose network related problems; for example, when the SIP account is not getting registered, or a SIP related feature is not functioning.
Page 225 • You may enable Promiscuous Mode by selecting the check box. Default: Disabled. When you enable Promiscuous Mode, the SETU VG will capture all network traffic. However, this will work only in a non-switched environment. When Promiscuous Mode is disabled, the system will capture only traffic that is directly related to it. Only traffic to, from or routed through the SETU VG will be picked up by the PCAP Trace.
Page 226: Manual Call Test
It can be of maximum 16 characters. Valid characters are 0-9, *, #, + and dot (.). • Click the Call button. SETU VG will out dial the phone number you entered to make a test call between the Source Port and the Destination Port.
Page 227: Default System
NAT Type • Mobile Port • SIM PIN • Firmware Parameters • Configuration Parameters • Login Password To restore the default settings using the Web Jeeves, • Log into Jeeves. • Click the Maintenance link. Matrix SETU VG System Manual...
Page 228 SE Password • LAN Port Parameters • IP Address • Subnet Mask • System Parameters - Server Ports • HTTP Web Server Port • HTTPS Web Server Port • FTP Server Port • Telnet Server Port Matrix SETU VG System Manual...
Page 229 To restore the default settings using the Reset button, • Press the Reset button for more than four seconds. • Release the Reset button. If you press the Reset button for less than four seconds, SETU VG will restart. Matrix SETU VG System Manual...
Page 230: Soft Restart
Soft Restart If you need to restart SETU VG, you may do it by • pressing the Reset button. • use Soft Restart from Jeeves. When you restart the system, all active calls will be disconnected and the ports in use will be released. The system configuration however, will remain unaffected.
Page 231 Select the TR-069 Enable check box to use TR-069. Default: Disabled. • In the ACS URL field, enter the URL of the ACS. SETU VG will connect and send message to this server address. Default: Blank. Matrix SETU VG System Manual...
Page 232 Select the Periodic Inform check box, if you want SETU VG to check updates available on ACS periodically. Default: Disabled. • In the Periodic Inform Interval field, enter the time in seconds after which SETU VG must attempt to connect with the ACS to check for updates. Default: 1800. •...
Page 233: Status
You can view the System Details and the status of Auto-Firmware upgrade, Auto-Configuration upgrade, the LAN Port, the WAN (Ethernet) Port, the SIP Trunks, the Mobile Ports from Jeeves. To view status, • Log into Jeeves. • Click the Status link. System Details • Click the System Detail link. Matrix SETU VG System Manual...
Page 234: Firmware
VoIP DSP Module (AudioCodes AC490 - 12 Channel): This field displays the VoIP DSP Module present in the system. Firmware • Click the Firmware link. The following information related to Auto-Firmware upgrade will appear on your screen. Matrix SETU VG System Manual...
Page 235 • Last Upgraded On: This field displays the firmware with which SETU VG last upgraded itself through the provisioning server, along with the date (DD:MM:YYYY) and time (HH:MM) of the upgradation. • Next Upgrade On: This field displays the date (DD:MM:YYYY) and time (HH:MM), when SETU VG will again check for new firmware updates on the server.
Page 236: Configuration
The following information related to Auto-Configuration upgrade will appear on your screen. • Last Upgraded On: This field displays the date (DD:MM:YYYY) and time (HH:MM), when SETU VG last upgraded its configuration through the server. Matrix SETU VG System Manual...
Page 237 • Next Upgrade On: This field displays the date (DD:MM:YYYY) and time (HH:MM), when SETU VG will again check for new configuration on the server. • Last time when Synchronized with Server: This field displays the date (DD:MM:YYYY) and time (HH:MM), when SETU VG last resynchronized with the server for new configuration.
Page 238: Network
The current values of the following parameters will appear on your screen: LAN Port • IP Address: This field displays the current IP address assigned to the LAN Port of SETU VG. • Subnet Mask: This field displays current Subnet Mask assigned to the LAN Port of SETU VG.
Page 239 In all remaining cases, the default messages supported by DDNS client will appear in this field. • Stack Status: This field displays the SIP Stack Status. • NAT Type: This field displays the NAT Type, if STUN is enabled in SETU VG. The commonly used NAT types are: • Unknown •...
Page 240: Mobile Port
IMSI: This field displays the International Mobile Subscriber Identity (IMSI), the unique identity number of the SIM Card present in the Mobile Port. • Network Operator Code: This field displays the code of the network with which the Mobile Port is registered. Matrix SETU VG System Manual...
Page 241: Sip Trunk
Status: The possible status indications that will be displayed in this column for the respective SIP Trunk numbers are described in the table below. Status Message Meaning Disable The SIP Trunk is disabled. Registering The SIP Trunk is enabled and is waiting for response from the SIP server. Matrix SETU VG System Manual...
Page 242 STUN query fail This reason is displayed when a query to the STUN server fails. Outbound address is not This reason is displayed when Outbound is enabled but programmed Outbound address is not configured. Matrix SETU VG System Manual...
Page 243 If for a SIP Trunk, you have enabled Fallback Server and Registration Behavior is set to Register with all Servers, the SIP Trunk Status page will display status of all the servers for that SIP Trunk as shown below. Matrix SETU VG System Manual...
Page 244: Appendix
International Mobile Equipment Identity Internet Protocol ITSP Internet Telephony Service Provider Local Area Network Light Emitting Diode Media Access Control Mobile Country Code Mobile Network Code Mobile Station Network Address Translation Private Branch Exchange Personal Identification Number Matrix SETU VG System Manual...
Page 245 Simple Network Management Protocol SNTP Simple Network Time Protocol STUN Simple Traversal of UDP over NAT Transport Layer Security User Datagram Protocol Uniform Resource Identifier Universal Reference/Resource Locator VoIP Voice over IP Wide Area Network WWAN Wireless WAN Matrix SETU VG System Manual...
Page 246: Default Region Table
GMT+01:00 Cuba Spanish GMT-05:00 A-law Cyprus English GMT+02:00 Czech Republic English GMT+01:00 Denmark English GMT+01:00 A-law Egypt English GMT+02:00 A-law Fiji English GMT+12:00 Finland English GMT+02:00 A-law France French GMT+01:00 A-law Germany German GMT+01:00 A-law Matrix SETU VG System Manual...
Page 247 English GMT+02:00 Russia (Moscow, St. Petersburg) English GMT+03:00 Russia (Novosibirsk) English GMT+06:00 Russia (Vladivostok) English GMT+10:00 Singapore English GMT+08:00 A-law Slovakia English GMT+01:00 South Africa English GMT+02:00 Spain Spanish GMT+01:00 A-law Sri Lanka English GMT+05:30 Matrix SETU VG System Manual...
Page 248 Francisco, Seattle) United States (Juneau) English GMT-09:00 U-law United States (Hawaii) English GMT-10:00 U-law Uzbekistan English GMT+05:00 Venezuela Spanish GMT-04:30 Vietnam English GMT+07:00 Yemen English GMT+03:00 Yugoslavia English GMT+02:00 Zambia English GMT+02:00 Zimbabwe English GMT+02:00 Matrix SETU VG System Manual...
Page 249: Call Progress Tones
SETU VG to that of the country standard where it is installed. See the table for the CPTG Type (frequency and cadence of the different tones) supported by SETU VG. The table shows the CPTG Types supported for different countries.
Page 250 0.4on 0.2off .75on .75off 0.4on 2.0off South Africa 400*33 Continuous 400*33 0.4on 0.2off .5on .5off 0.4on 2.0off Spain Continuous 1.5on 3.0off 0.2on 0.2off Thailand 400*50 Continuous 1.0on 4.0off 0.5on 0.5off Turkey Continuous 2.0on 4.0off 0.5on 0.5off Matrix SETU VG System Manual...
Page 251 France 0.25on 1on 1off 0.1on 0.1off 0.25off Germany 0.20on 1on 1off 0.1on 0.1off 0.48off Greece 0.15on 1on 1off 0.1on 0.1off 0.15off India 0.25on 1on 1off 0.1on 0.1off 0.25off Indonesia 0.25on 1on 1off 0.1on 0.1off 0.25off Matrix SETU VG System Manual...
Page 252 0.1on 0.1off 0.25off Spain 0.25on 1on 1off 0.1on 0.1off 0.25off Thailand 0.3on 0.3off 1on 1off 400*50 0.1on 0.1off Turkey 0.2on 0.2off 1on 1off 0.1on 0.1off .6on .2off 0.4on 1on 1off 350+440 0.1on 0.1off 0.35off 0.225on 0.525off Matrix SETU VG System Manual...
Page 253 0.1on 1.9off 0.15on 0.25off 0.15on 1.45off India 400*25 0.1on 0.9off 400*25 0.1on 1.9off 0.15on 4.85off Indonesia 0.1on 0.9off 0.1on 1.9off 0.1on 2.9off Iran 0.1on 0.9off 0.1on 1.9off 0.1on 2.9off Iraq 0.1on 0.9off 0.1on 1.9off 0.1on 2.9off Matrix SETU VG System Manual...
Page 254 0.1on 0.9off 350+440 0.1on 1.9off 480+620 0.5on 0.5off Type4 1.75on 0.1on 1.9off 0.2on 0.2off 0.1off 0.2on 2.5off Belgium 0.1on 0.9off 0.1on 1.9off 0.1on 2.9off Type5 350+440 0.1on 0.9off 350+440 0.1on 1.9off 350+440 0.5on 0.5off 1.0on 5.0off Matrix SETU VG System Manual...
Page 255: Product Specifications
Maximum Mobile Ports GSM/UMTS Network Connectivity Antenna Port Antenna Connection LAN Port Computer Connectivity WAN Port VoIP Connectivity Different Configurations supported in the SETU VG Sr. No. Configuration VoIP Channels SIP Trunks WAN Port LAN Port Mobile Ports SETU VG4...
Page 256 Power Consumption: 15W Typical • Connector: DC Power Jack Environmental • Operating Temperature: 0°C to 45°C • Storage Temperature: -20°C to 70°C • Operating Humidity: 5-95% RH (Non-Condensing) • Storage Humidity: Max. 0-95% RH (Non-Condensing) Matrix SETU VG System Manual...
Page 257: Warranty Statement
Matrix has been advised of the possibility of such damages or losses or for any claim by any other party.
Page 258: Disposal Of Products/Components After End-Of-Life
If there is any legal obligation for disposal, you may check with local authorities to locate approved plastic recyclers in your area. After end-of-life of the Matrix products, if you are unable to dispose-off the products or unable to locate e-waste recyclers, you may return the products to Matrix Return Material Authorization (RMA) department.
Page 259: E-Waste Management And Handling Rules
Considering the benefits of electronics recycling, it is very important that people in various parts around the world embrace this concept. Creates Jobs E-waste recycling creates new jobs for professional recyclers and creates a second market for the recycled materials. Matrix SETU VG System Manual...
Page 260 Do not dispose your product in garbage bins along with municipal waste that ultimately reaches landfills. E-Waste Management Plan M/s. MATRIX COMSEC PVT LTD has partnered with E-Waste Recyclers India (EWRI) to comply with the new India E-Waste management and handling rules in providing drop-of centers and environmentally sound management of end of life electronics.
Page 261 Shop No.8, New Gajuwaka, Opp. High Andhra Professional Vishakapatnam School Road, Vishakapatnam, Andhra 1800-102-5679 Pradesh Logistics Pradesh - 530026 Shop no:-19, Pharbhat Road, Opp:- Professional Chandigarh Pharbhat Road Tennis Academy, Zirakpur, Chandigarh, 1800-102-5679 Logistics Punjab Matrix SETU VG System Manual...
Page 262 Dunlop, Kolkata -700108 Professional Acharya Vihar - jaydev Vihar Rd, Odisha Bhubaneswar 1800-102-5679 Logistics Bhubaneswar, Odisha Shop No-4 Asansol Station Bus Stand Professional West Bengal Asansol Road, Munshi Bazar, Asansol, West 1800-102-5679 Logistics Bengal - 713301 Matrix SETU VG System Manual...
Page 263: Regulatory Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Matrix SETU VG System Manual...
Page 264 CE and ROHS Certificate Matrix SETU VG System Manual...
Page 265: Open Source Licensing Terms And Condition
For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that Matrix SETU VG System Manual...
Page 266 License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and Matrix SETU VG System Manual...
Page 267 Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, Matrix SETU VG System Manual...
Page 268 Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to Matrix SETU VG System Manual...
Page 269 Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. Matrix SETU VG System Manual...
Page 270 GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, Matrix SETU VG System Manual...
Page 271 ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Matrix SETU VG System Manual...
Page 272 WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Matrix SETU VG System Manual...
Page 273 Neither the name of the Sun Microsystems, Inc. nor the names of its contributors may be used to endorse or promote Matrix SETU VG System Manual...
Page 274 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without Matrix SETU VG System Manual...
Page 275 IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR Matrix SETU VG System Manual...
Page 276 Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived Matrix SETU VG System Manual...
Page 277 ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Matrix SETU VG System Manual...
Page 278 Allowed - Denied Logic 57, 102, 136 Check Proxy Port for Incoming SIP Message 74 Antenna 250 Check SIP ID for Incoming SIP Message 74 Applications of SETU VG 6 Checking Firmware Availability 196 Authentication ID 73 Clear Call Records 187...
Page 279 Restoring Default Settings using the Reset Port 75 Switch 223 Fallback Outbound Proxy Server Address 2 Restoring Default Settings using Web Jeeves Port 75 Fallback Registrar Server Address 1 Default WAN IP Address 36 Port 75 Destination / Terminating Port 3 Fallback Registrar Server Address 2 Destination Number Based Table for SIP Trunks Port 75...
Page 280 LEDs 5 Selective Configuration 21 Ports and Connectors 4 Self-Signed Certificate 174 Send "user=phone" in SIP URI 114 Package of SETU VG 10 Send OPTIONS message as Heartbeat 74 Packing 251 Server Port 129 Passthrough FAX Codec 114 Silence Suppression 81...
Page 281 SIP Trunk 71 Destination Number Determination 82 Wait for Answer 141 Destination Port Determination 92 WAN (Ethernet) Port 233 SIP Trunk for IP Dialing 124 WAN Port 5 SIP Trunk Mode 72 Warning 2 SIP UDP Port 128 Warranty Statement 252 SIP-DDI Number Based Table 146 Web Server Access from WAN 130 SMS Notification 33...
Page 282 MATRIX COMSEC Head Office 394-GIDC, Makarpura, Vadodara - 390010, India. Ph: (+91)1800-258-7747 E-mail: Customer.Care@MatrixComSec.com www.MatrixTeleSol.com...

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