Matrix SETU VGRX System Manual
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Matrix SETU VGRX System Manual

Radio-over-ip gateway with integrated gsm/cdma connectivity
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Summary of Contents for Matrix SETU VGRX

  • Page 1 SETU VGRX System Manual...
  • Page 3 SETU VGRX Radio-over-IP Gateway with Integrated GSM/CDMA Connectivity System Manual...
  • Page 4 Neither Matrix Comsec nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs or expenses incurred by the purchaser or third parties as a result of: accident, misuse or abuse of this product or unauthorized modifications, repairs or alterations to this product or failure to strictly comply with Matrix Comsec's operating and maintenance instructions.

  • Page 5: Table Of Contents

    Contents Introduction..............................1 About this System Manual ..........................1 Know Your SETU VGRX ..........................5 Overview of SETU VGRX ........................... 5 Applications of SETU VGRX ..........................7 Installing SETU VGRX ..........................11 Before You Start ..............................11 Getting Started ..............................14 Connecting SETU VGRX ..........................
  • Page 6 Network Connection ............................268 Access Codes ..............................270 Emergency Numbers ............................272 Disconnect Tone ............................. 275 Prefix to Domain Name Conversion ........................ 276 Certificate Manager ............................278 Call Detail Record ............................288 Features............................... 295 Call Hold ................................295 Making a Second Call ............................. 297 Call Toggle ..............................
  • Page 7 How to Make the Telecom Earth ........................393 Warranty Statement ............................396 Disposal of Products/Components after End-Of-Life ..................397 Regulatory Information ............................ 398 Open Source Licensing Terms and Condition ....................400 Index ................................413 Table of Contents...
  • Page 8 Table of Contents...

  • Page 9: Introduction

    About this System Manual This System Manual provides detailed instructions for installing, configuring and using the SETU VGRX. For instructions on quick installation and operation of this system, you may refer SETU VGRX Quick Start shipped with the system. For instructions on using the features of the SETU VGRX, refer SETU VGRX User Card. The documentation can be found at https://www.matrixtelesol.com/product-manuals.html...
  • Page 10 Note: It indicates something that requires your special attention or it reminds you of something you need to do when you are using the SETU VGRX. Tip: It indicates a helpful hint giving you an alternative way to operate the SETU VGRX or carry out a procedure more efficiently.
  • Page 11 Port Using this System Manual, we hope, you will be able to install, operate and make optimum use of your SETU VGRX. However, if you encounter any technical problems, please contact your dealer/reseller or Matrix Customer Care. Matrix SETU VGRX System Manual...
  • Page 12 Matrix SETU VGRX System Manual...

  • Page 13: Know Your Setu Vgrx

    SETU VGRX is available in two configurations: • SETU VGRX (GSM) with 9 SIP Trunks, 4 Radio Ports, 4 Mobile Ports, 2 FXO Ports and 2 FXS Ports. • SETU VGRX (CDMA) with 9 SIP Trunks, 4 Radio Ports, 4 Mobile Ports, 2 FXO Ports and 2 FXS Ports.
  • Page 14 The LEDs indicate the status of the ports and various events occurring on the ports, including errors. SETU VGRX is easy to install and operate. The built-in web server, Jeeves, allows you to configure the system parameters and features on-site as well as from a remote location.

  • Page 15: Applications Of Setu Vgrx

    Applications of SETU VGRX SETU VGRX: As a Stand-Alone Gateway SETU VGRX: Radio-VoIP-Mobile Gateway for Traditional PBX Matrix SETU VGRX System Manual...
  • Page 16 SETU VGRX: The Gateway connecting two Radio networks over IP Matrix SETU VGRX System Manual...
  • Page 17 SETU VGRX: Radio-Mobile-FXO Gateway for IP PBX Matrix SETU VGRX System Manual...
  • Page 18 Matrix SETU VGRX System Manual...

  • Page 19: Installing Setu Vgrx

    Installing SETU VGRX CHAPTER 3 Before You Start Before you begin to install and set up the hardware of SETU VGRX, make sure you have the following ready: • A suitable location to install SETU VGRX. • Power supply. •...
  • Page 20 • Do not turn on the power supply until the installation is complete. • Never open SETU VGRX in power ON condition. • Operate the system within the recommended power supply voltage range. • Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.
  • Page 21 Battery SETU VGRX contains a 3VDC/18mAh (Li-Al) alloy-Manganese Dioxide Coin Battery (ML 1220 - Rechargeable) of diameter 12.5mm and height 2.0mm. The Battery should be replaced only by authorized dealers of Matrix. End Users must not attempt to replace it.

  • Page 22: Getting Started

    They are also advised to avoid being in the vicinity of the product for a long time. Getting Started • Select an appropriate site to install SETU VGRX, considering the safety precautions listed earlier in this chapter. •...
  • Page 23 • Place the system at the selected location. • You may mount the system on a wall. Refer the mounting template for dimensions and accordingly drill the holes on the wall. Matrix SETU VGRX System Manual...

  • Page 24: Connecting Setu Vgrx

    Connecting SETU VGRX SETU VGRX has a WAN Port, a LAN Port, a Reset Button, 4 Radio Ports, 4 Mobile Ports, 2 FXO Ports, 2 FXS Ports, 9 SIP Trunks, a 12/24/48 VDC Battery Terminal, a Power Jack and 15 LEDs.
  • Page 25 If connecting to the Public IP Network, • Plug one end of the Ethernet cable into the WAN Port of SETU VGRX and the other end into the DSL modem/Router. If connecting to a Private Network (Behind a NAT Router), •...
  • Page 26 Remove the SIM Card from the mobile handset and insert it in the Mobile Port’s SIM holder. • If your SETU VGRX has a 3G module, you must disable Call Waiting in the SIM Card before inserting it into the SIM Holder of the Mobile Port. This will prevent current calls from being disconnected whenever there is a waiting call on the Mobile Port.
  • Page 27 Plug the RJ45 cable connector into the Radio Port. • If you are connecting Radio devices using the cable with RJ45 connectors at one end and the loose wires on the other end, refer to the Pin out details given below: Matrix SETU VGRX System Manual...
  • Page 28 At Power ON, Power LED will turn ON (Continuous Green). Other LEDs will follow the sequence summarized in the table below, during initialization. Time System Status msec Power ON - UBOOT Kernel UP Application and LED Driver Loaded Initialization (i.e SysConfig, Resolver, SysLog etc.) Matrix SETU VGRX System Manual...
  • Page 29 During normal functioning, Mobile Port LEDs will display following error/events/status: LED Status Color Event/State/Status Continuous OFF Port Idle/Disable 400ms On - 200ms Off - 400ms On - 3000ms Off (2 Blinks) Incoming Ring Event 2000 ms On - 2000 ms Off Off-hook Event Matrix SETU VGRX System Manual...
  • Page 30 Network link is down. 500 ms On - 500ms Off - SIP stack is down. 500 ms On - 500ms Off - CDR buffer is not full. 500 ms On - 500ms Off (4 Blinks) Matrix SETU VGRX System Manual...
  • Page 31 500 ms On - 500ms Off - SIP stack is up. 500 ms On - 1500ms Off (3 Blinks) CDR buffer is full. When the Reset Cycle is completed, you may configure the system using the embedded web server, Jeeves. Matrix SETU VGRX System Manual...

  • Page 32: Configuring Setu Vgrx

    Computer • Make sure the IP Address of the computer and the LAN Port of SETU VGRX do not conflict, and that both are in the same Subnet. The default IP Address of the LAN Port of SETU VGRX is: 192.168.2.100 The default Subnet Mask of the LAN Port of SETU VGRX is: 255.255.255.000...
  • Page 33 You will be redirected to the HTTPS protocol for security reasons. • Click the https://192.168.2.100 link. • The Login page will open. • In Login Password, enter 1234, the default SE Password. • Click the Login button. Matrix SETU VGRX System Manual...
  • Page 34 As this password is meant for restricting access to the SE mode, we strongly recommend you to: • Keep the password secret. • Select a complex password that cannot be easily guessed. • Change the password regularly. See “Login Password” for instructions. On successful login, the Home page of Jeeves opens. Matrix SETU VGRX System Manual...
  • Page 35 You may now configure the Basic Settings of SETU VGRX. If you need to change the IP Address and the Subnet Mask of the LAN Port and the WAN Port of SETU VGRX, you may do so by dialing System Commands from the telephone connected to the FXS Port. It is also possible to view the current IP Address and Subnet Mask of the LAN Port and the WAN Port by dialing System Commands from the telephone connected to the FXS Port.
  • Page 36 Matrix SETU VGRX System Manual...

  • Page 37: Basic Settings

    Basic Settings CHAPTER 4 The Basic Settings enable you to configure SETU VGRX for basic functions. You will be able to operate and use the system efficiently, when you configure Basic Settings. To configure Basic Settings, • Click the Basic Settings link.

  • Page 38: Region

    • In Language, click the language in which you want the pages of the GUI, Jeeves, to be presented. SETU VGRX can display the pages of the GUI, Jeeves, in English, Italian, Spanish, French, German, and Portuguese. Default: English. You can also select a Language of your choice on the Login page of Jeeves; however, the language you select on the Login page will be applied for the current session only.
  • Page 39 The Call Progress Tones supported by SETU VGRX for different countries is presented in the Appendix. • To match the call progress tone of the country where SETU VGRX is installed, select the Country from the Country wise list. Default: India. •...
  • Page 40 Operator: Operator parameter has three options: 1) No: If No is programmed, Frequency2 will not be applicable. 2) * (Modulation): If '*' (Modulation) is programmed, Frequency1 and Frequency2 will be used as modulation (F1 * F2). Matrix SETU VGRX System Manual...
  • Page 41 Click OK. SETU VGRX will restart and your changes will be saved. Ring Type • If required, you may change the Ring Type set automatically by SETU VGRX for the Region you have selected. Default: 08 (India). • To change the Ring Type, click Settings...
  • Page 42 Message Wait Notification type as Ring on the FXS Port, a Short, Fast ring is played to indicate the arrival of a new message. If required, you may change the Message Wait Ring Type. By default, it is set to 16 for all Regions. Matrix SETU VGRX System Manual...
  • Page 43 • To change the Message Wait Ring Type, click Settings The Ring Type table opens. SETU VGRX supports 16 different Ring Types. • Note the Ring Type number that you want to assign. • Close the window to return to the Region page.
  • Page 44 Country Code • If required you may change the Country Code, set automatically by SETU VGRX for the Region you have selected. Default: 91 (India). If you have kept Remove Country Code from CLI received check box enabled in the System Parameters, the system will remove the Country Code configured here from the CLI received on the source port.

  • Page 45: Network Parameters

    Network Parameters SETU VGRX may be installed typically, in a Public IP Network or in a Private network, behind a NAT Router. When SETU VGRX is installed in a Public IP Network, • the WAN Port of SETU VGRX is connected to a Broadband Router/Modem.
  • Page 46 If required, you may change the LAN Port IP Address and Subnet Mask. When your SETU VGRX is installed in a Private Network, make sure the LAN Port and the WAN Port are connected in different subnets. WWAN (Wireless WAN) If you are using the Mobile Port 1 of SETU VGRX as your WAN interface, configure WWAN.
  • Page 47 Notification”. SMS facility will not be supported, if a CDMA module is installed in your SETU VGRX. • You may select one of the following actions to be taken by SETU VGRX, When Allowed Data Usage is Consumed. • No action •...
  • Page 48 In IP Address, enter the IP Address you obtained from your Network Administrator for the WAN Port of SETU VGRX. Make sure that the IP Address does not conflict with that of any other device on the LAN. Default: 192.168.1.100 •...
  • Page 49 IP address in the Dynamic DNS server. When the WAN Port of SETU VGRX is assigned a dynamic IP, its new IP Address needs to be updated regularly with the various devices or networks which utilise the WAN Port settings to function. Dynamic DNS resolves this by mapping a domain name to the WAN Port IP Address, which SETU VGRX can update in the Dynamic DNS Server.
  • Page 50 Select the VLAN/CoS check box to enable VLAN ID tagging on all packets generated by the system. Default: Disabled. • Enter the VLAN ID that you have assigned to the VLAN in which the SETU VGRX is connected. The valid range for this is 0-4094. Default: 1. •...
  • Page 51 • SETU VGRX will send all SIP messages using SIP QoS setting, enter the SIP DiffServe/ ToS as per your requirement. The valid range is from 00-63, Default: 26. • SETU VGRX will send all the RTP packets with RTP QoS setting, enter the RTP DiffServe/ ToS as per your requirement.
  • Page 52 Send SMS if WWAN Port link is down • Send SMS if IP Address of System is changed • If you want SETU VGRX to Send SMS if 75% of Allowed Data Usage is consumed, configure the following parameters. Matrix SETU VGRX System Manual...
  • Page 53 • Click Submit to save. • If you want SETU VGRX to Send SMS if Allowed Data Usage is consumed, configure the following parameters. • In the To fields, you may enter up to 3 Mobile Numbers to which the SMS should be sent. The numbers can be a maximum of 24 characters.
  • Page 54 The LAN IP Address will be restored to default, 192.168.2.100 • If you press the Reset button for less than four seconds, SETU VGRX will restart. • Along with the LAN IP Address, a few other parameters will also be set to default. See “Restoring...

  • Page 55: Fxs Port

    FXS Port SETU VGRX supports two FXS Ports. You can connect a PBX or any standard telephone instrument to the FXS Port. To configure the parameters of the FXS Port, • Click the Basic Settings link to expand. • Click the FXS Port link.
  • Page 56 CLI display. The number you assign to the FXS Port can have a maximum of 16 characters. Valid characters are 0 to 9, *, # and +. Default: 2001. Matrix SETU VGRX System Manual...
  • Page 57 Select the appropriate CLI Type, according to the CLI Type supported by the telephone instrument/PBX connected to the FXS Port. SETU VGRX supports three signaling protocols for CLI on the FXS Port — DTMF, FSK V.23 and FSK BellCore. Default: FSK V.23 •...
  • Page 58 Set the duration of the Flash Timer. This is the time for which Flash will be detected on the FXS Port. SETU VGRX uses this event to activate various features like Call Hold, Call Transfer. Valid range is 100 to 900 msec.
  • Page 59 Calling Number check box. Default: Disabled. • In Use Automatic Number Translation Table, select the ANT Table number you have configured for the Calling Numbers. Default: Table 5. If you have not configured the Automatic Number Translation Table, Matrix SETU VGRX System Manual...
  • Page 60 “Automatic Number Translation (ANT)” to configure the ANT Table. • Click Submit to save the ANT Table and close the window. • Return to ANT parameter and assign the ANT Table you configured. • Click Submit. Matrix SETU VGRX System Manual...
  • Page 61 Read further for instructions on selecting and configuring each of these destination port determination methods. If the destination number to be dialed out is an IP Address, SETU VGRX will not check the Destination Port Determination Method. Instead, it will route the call using the SIP Trunk / Group programmed for IP Dialing.
  • Page 62 • Click Settings The Destination Port/Group for FXS Port window opens. The default Routing Group and Fallback Routing Groups appear. • If you wish to edit the default Routing Group options, click Settings Matrix SETU VGRX System Manual...
  • Page 63 Select Ascending to start hunting from the first to the last member FXS Port. Select Descending to start hunting from the last to the first member FXS Port. Default: Ascending. • Similarly, you can create a group of sequential FXO Ports, Mobile Ports, Radio Ports and SIP Trunks. Matrix SETU VGRX System Manual...
  • Page 64 (called party number) dialed by the caller. You must configure the called party numbers in the Destination Number Based Table. SETU VGRX will match the called party number dialed by the caller with the entries of this table. If a match is found for the number in the table, the call is routed to the destination.
  • Page 65 The FXS Port - Destination Port Determination - Destination Number Based table window opens. • The table displays 2 default entries, which you can edit as per your requirement. • Click Settings to edit the first entry in the table. Matrix SETU VGRX System Manual...
  • Page 66 “Wildcard Characters”). Valid characters are 0 to 9, *, #, X, T, Comma [,], Hyphen [-], Caret [^]. Default: Blank. Wildcard Characters SETU VGRX supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
  • Page 67 The entry you edited appears in the FXS Port - Destination Port Determination - Destination Number Based table. • Follow the same steps as above to edit another entry in this table. • To delete an entry, select the check box and click the Delete button. Matrix SETU VGRX System Manual...
  • Page 68 In If no match found in the Destination Number Table, select the desired option for routing the call. You may select — Route calls to Fixed Port or Disconnect Call. Default: Route calls to Fixed Port. Matrix SETU VGRX System Manual...
  • Page 69 FXS Port. When Allowed-Denied Logic is enabled on a source port, for each number dialed from the port, SETU VGRX uses the best-match-found logic to compare the dialed number with the Allowed Number list and the Denied Number list.
  • Page 70 Click Submit to save the Denied Number List and close the window. Dial Plan SETU VGRX supports 8 Dial Plans with total 64 entries in each table. The Dial Plan contains a series of digits and/ or wildcard characters. Matrix SETU VGRX System Manual...
  • Page 71 End of Dialing and if a match is not found, the system will wait for the End of Dialing and then route the call as per the Destination Port Selection method configured. • To configure the Dial Plan Table, click Settings Matrix SETU VGRX System Manual...
  • Page 72 Caret [^]. Default: Blank. “Dial Plan” for more details. • Click Submit to save the entries and close the window. • Return to the Dial Plan parameter and assign the Dial Plan Table you configured. Matrix SETU VGRX System Manual...
  • Page 73 Set the duration of the Inter Digit Wait Timer. This is the time for which you want the system to wait while receiving the digits dialed by the user, to consider it as end-of-dialing. You may change this timer, if required. Valid range is 01 to 99 seconds. Default: 5 seconds. Matrix SETU VGRX System Manual...
  • Page 74 Select the Subscriber Type for SETU VGRX. When SETU VGRX is interfaced with a Service Provider — ITSP, the Matrix ETERNITY IP-PBX, or any other PBX— you can access the supplementary features supported by the Service Provider as well as the features of the SETU VGRX.
  • Page 75 In AC Impedance, select the appropriate impedance according to the AC Impedance supported by the device connected to the FXS Port of SETU VGRX. The device may be a phone or a PBX. You may select — 600 900 350  + (1000  || 0.21 µF), 220  + (820  || 120 nF) or 270  + (750 ...
  • Page 76 To use any Supplementary feature, first make sure that you have enabled it in the Class of Service. 2. Class of Service (CoS) defines the set of features that the phone connected to the FXS Port of SETU VGRX is allowed access to.
  • Page 77 If you want to copy the settings To all the ports, select the All check box. • Click the OK button. • Once you have copied the settings, you can again edit the specific parameters of the FXS Port you copied the settings to. Matrix SETU VGRX System Manual...

  • Page 78: Radio Port

    Radio Port SETU VGRX supports four Radio Ports. The Radio Port acts as an interface between the system and the Radio devices such as Radio Phones, Radio Repeaters, to add two-way radio functionality in the SETU VGRX. In Two- way radio, the speech can be transmitted as well as received by the radio devices. Radio devices are also called Radio Transceivers /Combat-Net Radio devices.
  • Page 79 Number: You can assign a Number to the Radio Port, for identification. • Outgoing Call Routing: Displays the Outgoing Call Routing Method selected for the Radio Port. To configure the Radio Port Parameters, • Click Radio-1. The Radio Port 1 window opens. Matrix SETU VGRX System Manual...
  • Page 80 If you do not want to route calls through this port, select the Block all calls through this Radio Port check box. Default: Disabled. Destination Number Determination • On Detecting Voice on the Radio Port, you may route call: • using Fixed Destination Number • after collecting the digits Matrix SETU VGRX System Manual...
  • Page 81 Route After Collecting the Digits In this method, the system plays dial tone to the caller, allowing the caller to dial the desired number. The number dialed by the caller is considered as the destination number. Matrix SETU VGRX System Manual...
  • Page 82 Dial Plan • SETU VGRX supports 8 Dial Plans with total 64 entries in each table. When a user dials a number, it is compared with the Destination Number configured in the Dial Plan. If a match is found, the system...
  • Page 83 Radio Port. When Allowed-Denied Logic is enabled on a source port, for each number dialed from the port, SETU VGRX uses the best-match-found logic to compare the dialed number with the Allowed Number list and the Denied Number list.
  • Page 84 In the Denied Number List, select the list number you have configured with numbers you want to restrict to be dialed out from the Radio Port. Default: 09. If you have not configured the Denied Number List, • Click Settings . The Number Lists window opens. Matrix SETU VGRX System Manual...
  • Page 85 In Maximum number of digits that can be dialed by the caller, select the maximum number of digits to be dialed by the user for the system to consider it as end-of-dialing. The valid range is 01 to 24 digits. Default: 16 digits. Matrix SETU VGRX System Manual...
  • Page 86 Read further for instructions on selecting and configuring each of these destination port determination methods. If the destination number to be dialed out is an IP Address, SETU VGRX will not check the Destination Port Determination Method. Instead, it will route the call using the SIP Trunk / Group programmed for IP Dialing.
  • Page 87 • Click Settings The Destination Port/Group for Radio Port window opens. The default Routing Group and Fallback Routing Groups appear. • If you wish to edit the default Routing Group options, click Settings Matrix SETU VGRX System Manual...
  • Page 88 Select Ascending to start hunting from the first to the last member FXS Port. Select Descending to start hunting from the last to the first member FXS Port. Default: Ascending. • Similarly, you can create a group of sequential FXO Ports, Mobile Ports, Radio Ports and SIP Trunks. Matrix SETU VGRX System Manual...
  • Page 89 (called party number) dialed by the caller. You must configure the called party numbers in the Destination Number Based Table. SETU VGRX will match the called party number dialed by the caller with the entries of this table. If a match is found for the number in the table, the call is routed to the destination.
  • Page 90 • Click Settings The Radio - Destination Port Determination - Destination Number Based table window opens. Matrix SETU VGRX System Manual...
  • Page 91 Select the desired FXS Port numbers as members. Default:1. • In the in - order box, select the order in which the system should hunt for a free member FXS Port to route the call. Matrix SETU VGRX System Manual...
  • Page 92 Click Submit and close the window. • Close the window if you have finished adding/editing entries. You can also configure the Destination Number Based Table from Advanced Settings. For instructions, “Destination Port Determination” under Advanced Settings. Matrix SETU VGRX System Manual...
  • Page 93 Time Between Consecutive PTT will become uneditable. • Enter the PTT Count to Place a call. This is the count after which the system will place the call. Valid range: 1 to 5. Default: 3. Matrix SETU VGRX System Manual...
  • Page 94 To use Call Disconnection using Access code, the Radio device must support dialing of DTMF digits. • Select the Play Error Tone after Routing/Speech check box, if you want SETU VGRX to play error tone after routing the call or after disconnecting the speech. Default: Disabled.
  • Page 95 If you have selected DTMF Detection option as Using Radio DSP, select the appropriate DTMF Detection OFF Time (Minimum). This parameter signifies the minimum off time between successive DTMF digits. Valid range: 020 to 200 msec. Default: 020 msec. Matrix SETU VGRX System Manual...
  • Page 96 If you want to copy the settings To all the Radio Ports, select the All check box. • Click the OK button. • Once you have copied the settings, you can again edit the specific parameters of the Radio Port you copied the settings to. Matrix SETU VGRX System Manual...

  • Page 97: Fxo Port

    FXO Port SETU VGRX supports two FXO Ports, which may be either, • interfaced with the analog trunk from CO and used to route incoming calls to FXS Port, Mobile Ports, Radio Ports and SIP Trunks. - or - •...
  • Page 98 You can assign a Name to the FXO Port, which will be displayed to the called party, if the called party telephone instrument supports CLI display. The Name can be a maximum of 24 characters. Default: Blank • Status displays whether the CO line is connected to the FXO Port or not. Matrix SETU VGRX System Manual...
  • Page 99 00 to 99 seconds. Default: 2 seconds. • If you select Battery Reversal, SETU VGRX will consider the call as matured only if reversal of polarity is detected on the FXO Port. Pseudo Answer Supervision Timer will not be applicable in this case.
  • Page 100 • Set the duration of the Flash Timer. This is the time for which Flash will be generated on the FXO Port. SETU VGRX uses this event to activate various features — Call Hold, Call Transfer, etc. Default: 600 msec.
  • Page 101 Select the desired destination number determination method for routing incoming calls with and without CLI. • To Route all Incoming calls (with CLI), you may select from any of the following methods. • without any Destination Number • to the Fixed Destination Number Matrix SETU VGRX System Manual...
  • Page 102 Default: without any Destination Number If the destination number to be dialed out is an IP Address, SETU VGRX will not check the Destination Port Determination Method. Instead, it will route the call using the SIP Trunk / Group programmed for IP Dialing.
  • Page 103 Calling Party Number Based Table. Whenever there is an incoming call on the FXO Port, SETU VGRX will match the Calling Party Number with the entries of the Calling Party Number Based Table. If a match is found, the call will be routed to the destination number configured for that Calling Party Number.
  • Page 104 In If no match found in the Calling Party Number Table, route calls, you may select either to the Fixed Destination Number or after Answering the Call and Collecting the Digits. Default: after Answering the Call and Collecting the Digits. Matrix SETU VGRX System Manual...
  • Page 105 Advanced Settings. • SETU VGRX supports 8 Dial Plans with total 64 entries in each table. When a user dials a number, it is compared with the Destination Number configured in the Dial Plan. If a match is found, the system...
  • Page 106 When you dial the first digit, the First Digit Wait Timer is stopped and the system loads the Inter Digit Wait Timer. • SETU VGRX reloads the Inter Digit Wait Timer: • each time you dial a new digit till the termination digit is detected.
  • Page 107 Calling Party Number Default: Fixed If the destination number to be dialed out is an IP Address, SETU VGRX will not check the Destination Port Determination Method. Instead, it will route the call using the SIP Trunk / Group programmed for IP Dialing.
  • Page 108 • Click Settings The Destination Port/Group for FXO Port window opens. The default Routing Group and Fallback Routing Groups appear. • If you wish to edit the default Routing Group options, click Settings Matrix SETU VGRX System Manual...
  • Page 109 Select Ascending to start hunting from the first to the last member FXS Port. Select Descending to start hunting from the last to the first member FXS Port. Default: Ascending. • Similarly, you can create a group of sequential FXO Ports, Mobile Ports, Radio Ports and SIP Trunks. Matrix SETU VGRX System Manual...
  • Page 110 (called party number) dialed by the caller. You must configure the called party numbers in the Destination Number Based Table. SETU VGRX will match the called party number dialed by the caller with the entries of this table. If a match is found for the number in the table, the call is routed to the destination.
  • Page 111 • Click Settings The FXO Port - Destination Port Determination - Destination Number Based table window opens. Matrix SETU VGRX System Manual...
  • Page 112 “Wildcard Characters”). Valid characters are 0 to 9, *, #, X, T, Comma [,], Hyphen [-], Caret [^]. Default: Blank. Wildcard Characters SETU VGRX supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
  • Page 113 The entry you added appears in the FXO Port - Destination Port Determination - Destination Number Based table. • Follow the same steps as above to add another entry to this table. • To delete an entry, select the check box and click the Delete button. Matrix SETU VGRX System Manual...
  • Page 114 The Edit Entry window opens. • Create the Routing Group and Fallback Routing Group as per your requirement. • Click Submit and close the window. • Close the window if you have finished adding/editing entries. Matrix SETU VGRX System Manual...
  • Page 115 To apply this method, do the following: • In Select Destination Port for routing calls, select On the basis of Calling Party Number option. • Click Settings The FXO Port - Destination Port Determination - Calling Number Based table window opens. Matrix SETU VGRX System Manual...
  • Page 116 Select the desired FXS Port numbers as members. Default:1. • In the in - order box, select the order in which the system should hunt for a free member FXS Port to route the call. Matrix SETU VGRX System Manual...
  • Page 117 To change the default Routing Group and to create the Fallback Routing Group for the No Match Found numbers entry, • For the No Match Found entry in the table, under Edit, click Settings • The Edit Entry window opens. Matrix SETU VGRX System Manual...
  • Page 118 You can apply the Allowed-Denied logic on the FXO Port (source port) if you want to allow or restrict the dialing of particular numbers. You can use this feature for Toll Control. The Allowed-Denied Number Logic makes use of two Number lists: Matrix SETU VGRX System Manual...
  • Page 119 FXO Port. When Allowed-Denied Logic is enabled on a source port, for each number dialed from the port, SETU VGRX uses the best-match-found logic to compare the dialed number with the Allowed Number list and the Denied Number list.
  • Page 120 To apply ANT logic on the Called Numbers, select the Automatic Number Translation (ANT) for Called Number check box. Default: Disabled. • In Use Automatic Number Translation Table, select the ANT Table number you have configured for the FXO Port. Default: Table 1. Matrix SETU VGRX System Manual...
  • Page 121 By connecting the Source Port with the Destination Port immediately after the number is dialed, the caller can know the state of the call — called party is busy, not responding, not reachable or is rejecting the call. • Click Submit to save. Matrix SETU VGRX System Manual...
  • Page 122 • In CO Line Type, select a line type that closely models the line connecting SETU VGRX to the Central Office. You may select a specific EIA line model (EIA-0 to EIA-7) or a specific wire gauge with it’s length (2000 ft.
  • Page 123 Port would not validate the Ring signal and the level above which it would validate the Ring signal. Set Ringer Threshold — 13.5 - 16.5, 19.35 - 23.65 or 40.5 - 49.5. Default: 13.5 - 16.5 Vrms. • Click Submit to save. DTMF Settings • Click DTMF Settings to expand. Matrix SETU VGRX System Manual...
  • Page 124 If you want to copy the settings To all the FXO Ports, select the All check box. • Click the OK button. • Once you have copied the settings, you can again edit the specific parameters of the FXO Port you copied the settings to. Matrix SETU VGRX System Manual...

  • Page 125: Mobile Port

    Name: You may assign a Name to the Mobile Port, for identification. • Activity Status: Displays the port activity status. • Incoming Call Routing: Displays the Incoming Call Routing Method selected for the Mobile Port. To configure the Mobile Port, • Click MOB-1. Matrix SETU VGRX System Manual...
  • Page 126 The Mobile Port-1 window opens. This note will be displayed in the Jeeves only when CDMA module is installed in your SETU VGRX. • Keep the Mobile Port enabled. Clear this check box, only if you do not want to use this port. Default: Enabled.
  • Page 127 Do not configure the SIM PIN, if your SETU VGRX has a CDMA module. • SIM PIN is not set to default or does not change, if SETU VGRX is set to default or when you upgrade/ downgrade firmware. •...
  • Page 128 Default: Any. If your Mobile Port supports GSM only, do not change the default value of this parameter. Preferred Network Mode is not applicable, if a CDMA module is installed in your SETU VGRX. • Select the desired Network Selection mode — Automatic or Manual. Default: Automatic.
  • Page 129 Enter the SMS Service Center Number, as provided to you by your service provider. This number is used by the system while sending the SMS notifications. SMS Service Center Number is not applicable, if a CDMA module is installed in your SETU VGRX. •...
  • Page 130 Destination Number • to the Fixed Destination Number • on the basis of Calling Party Number • after Answering the Call and Collecting the Digits Default: after Answering the Call and Collecting the Digits Matrix SETU VGRX System Manual...
  • Page 131 Read further for instructions on selecting and configuring each of these destination number determination methods. If the destination number to be dialed out is an IP Address, SETU VGRX will not check the Destination Port Determination Method. Instead, it will route the call using the SIP Trunk / Group programmed for IP Dialing.
  • Page 132 Calling Party Number Based Table. Whenever there is an incoming call on the Mobile Port, SETU VGRX will match the Calling Party Number with the entries of the Calling Party Number Based Table. If a match is found, the call will be routed to the destination number configured for that Calling Party Number.
  • Page 133 In If no match found in the Calling Party Number Table, route calls, you may select either to the Fixed Destination Number or after Answering the Call and Collecting the Digits. Default: after Answering the Call and Collecting the Digits. Matrix SETU VGRX System Manual...
  • Page 134 Advanced Settings. • SETU VGRX supports 8 Dial Plans with total 64 entries in each table. When a user dials a number, it is compared with the Destination Number configured in the Dial Plan. If a match is found, the system...
  • Page 135 When you dial the first digit, the First Digit Wait Timer is stopped and the system loads the Inter Digit Wait Timer. • SETU VGRX reloads the Inter Digit Wait Timer: • each time you dial a new digit till the termination digit is detected.
  • Page 136 Select the Destination Port for routing calls for the Mobile Port. You may select from any of the following options: • Fixed • On the basis of Destination Number • On the basis of Calling Party Number Matrix SETU VGRX System Manual...
  • Page 137 In this method, calls received on the Mobile Port are routed to a Fixed Destination Port, irrespective of the number dialed on the Mobile Port. To apply this method, do the following: • In Select Destination Port for routing calls, select Fixed option. Matrix SETU VGRX System Manual...
  • Page 138 • Click Settings The Destination Port/Group for Mobile Port window opens. The default Routing Group and Fallback Routing Groups appear. • If you wish to edit the default Routing Group options, click Settings Matrix SETU VGRX System Manual...
  • Page 139 FXS Port. Default: Ascending. • Similarly, you can create a group of sequential FXO Ports, Mobile Ports, Radio Ports and SIP Trunks. • To create a group of not-sequential FXS Ports as members, • Select a FXS Group. Matrix SETU VGRX System Manual...
  • Page 140 (called party number) dialed by the caller. You must configure the called party numbers in the Destination Number Based Table. SETU VGRX will match the called party number dialed by the caller with the entries of this table. If a match is found for the number in the table, the call is routed to the destination.
  • Page 141 • Click Settings The Mobile Port - Destination Port Determination - Destination Number Based table window opens. Matrix SETU VGRX System Manual...
  • Page 142 “Wildcard Characters”). Valid characters are 0 to 9, *, #, X, T, Comma [,], Hyphen [-], Caret [^]. Default: Blank. Wildcard Characters SETU VGRX supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
  • Page 143 If there are multiple entries in the Destination Number Based table, to search a particular entry in the table, under Testing enter the desired number in the Enter the destination number to know which entry would be selected for routing search box. Matrix SETU VGRX System Manual...
  • Page 144 In this method, incoming calls on the Mobile Port are routed to a specific port as per the calling party's number. To apply this method, do the following: • In Select Destination Port for routing calls, select On the basis of Calling Party Number option. Matrix SETU VGRX System Manual...
  • Page 145 Click Settings The Mobile Port - Destination Port Determination - Calling Number Based table window opens. • To add a new entry, click Add. The Add Entry window opens. You can add upto 499 entries. Matrix SETU VGRX System Manual...
  • Page 146 Select the desired FXS Port numbers as members. Default: 1. • In the in - order box, select the order in which the system should hunt for a free member FXS Port to route the call. Matrix SETU VGRX System Manual...
  • Page 147 (No Match Found). To change the default Routing Group and to create the Fallback Routing Group for the No Match Found numbers entry, • under Edit, click Settings Matrix SETU VGRX System Manual...
  • Page 148 Allowed Numbers List: This is the list of numbers that can be dialed by the caller. • Denied Numbers List: This list contains the numbers that are to be restricted from being dialed by the caller on the Mobile Port. Matrix SETU VGRX System Manual...
  • Page 149 When Allowed-Denied Logic is enabled on a source port, for each number dialed from the port, SETU VGRX uses the best-match-found logic to compare the dialed number with the Allowed Number list and the Denied Number list. The number is allowed to be dialed, if it: •...
  • Page 150 With the Black Listed Callers feature you can block incoming calls from specific numbers on the Mobile Port. Thus all incoming calls from the numbers you have 'blacklisted' will be automatically rejected by SETU VGRX. To apply Black Listed Callers on Mobile Port, •...
  • Page 151 By default, the CLI of the Mobile Port is sent to the called party when outgoing calls are made using the Mobile Port. If you do not want to send CLI, enable the CLIR check box. Default: Disabled. Matrix SETU VGRX System Manual...
  • Page 152 CLIR is not applicable, if a CDMA module is installed in your SETU VGRX. • You can apply Automatic Number Translation logic on outgoing calls made from the Mobile Port. • To apply ANT logic on the Called Numbers, select the Automatic Number Translation (ANT) for Called Number check box.
  • Page 153 Set the duration of the No Response Timer, if you have enabled the Apply No Response Timer option. It is the time for which SETU VGRX will wait for the valid response from the network for any request. If no valid response is received before the expiry of this timer, SETU VGRX will fallback to alternate Routing Group or Port for further processing of the call.
  • Page 154 Mobile Service Providers offer different tariff schemes to their subscribers. For example, mobile service providers in India offer first 500 Minutes free, CUG calling, first 500 minutes calling at 30 paise. SETU VGRX allows you to take advantage of these tariff schemes by configuring Call Minutes on the Mobile Port.
  • Page 155 In Call Minutes, enter the desired value you want to add. • Click the Add Minutes button. The value you entered gets added to the existing minutes and appears in the Call Minutes Allowed. • Close the window to return to the main page. Matrix SETU VGRX System Manual...
  • Page 156 In SMS Text, enter the text you want to be sent in the SMS Notification. The text length can be a maximum of 80 characters. • In the Using list, select the Mobile Port number which the system should use to send the SMS. Matrix SETU VGRX System Manual...
  • Page 157 To run the query, click the Balance Inquiry button. 3. SETU VGRX supports Unstructured Supplementary Service Data (USSD), the standard for transmitting information over CSM signal- ing channels and a commonly used method to query the available balance and other similar information in pre-paid GSM services.
  • Page 158 The number can be a maximum of 8 digits. The digits allowed are 0-9, * and #. • Click Submit. • Click the Recharge button. • A new window opens. In Enter Recharge PIN Number, enter the number printed on the Recharge Voucher. Matrix SETU VGRX System Manual...
  • Page 159 Select the appropriate DTMF Detection Minimum ON Duration. Valid range is 20 to 100 msec. Default: 30 msec. If a CDMA module is installed in your SETU VGRX, select DTMF Detection as Using GSM Engine and set DTMF Detection Minimum ON Duration as 20 msec.
  • Page 160 If you want to copy the settings To all the ports, select the All check box. • Click the OK button. Once you have copied the settings, you can again edit the specific parameters of the Mobile Port you copied the settings to. Matrix SETU VGRX System Manual...

  • Page 161: Sip Trunk

    SIP Trunk SETU VGRX supports 9 SIP Trunks. You can register all SIP Trunks with the same ITSP or with different ITSPs. These SIP Trunks may be configured as Proxy or Peer-to-Peer (non-proxy). • Click the Basic Settings link to expand.
  • Page 162 SIP Trunk. • In SIP ID, the SIP ID that you assign under “Basic Settings” is displayed. • Status displays the status of the SIP Trunk. Basic Settings • Click Basic Settings. Matrix SETU VGRX System Manual...
  • Page 163 You can also configure the SIP Network Profile from Advanced Settings. • Keep the SIP Registration check box enabled. Default: Enabled. SETU VGRX will send the REGISTER message to Registrar Proxy or Outbound Proxy as applicable. Clear the check box, if you want to disable the registration. •...
  • Page 164 Select this check box, only if you do not want to route calls received on this SIP Trunk. • By default, SETU VGRX identifies the Called Party Number for routing the incoming call on the SIP Trunk further, by the number received in the Request-URI of the INVITE message.
  • Page 165 Read further for instructions on selecting and configuring each of these destination number determination methods. If the destination number to be dialed out is an IP Address, SETU VGRX will not check the Destination Port Determination Method. Instead, it will route the call using the SIP Trunk / Group programmed for IP Dialing.
  • Page 166 You must configure the calling party numbers in the Calling Party Number Based Table. When there is an incoming call on the SIP Trunk, SETU VGRX will match the Calling Party Number with the entries of the Calling Party Number Based Table. If a match is found, the call is routed to the destination number configured for that Calling Party Number.
  • Page 167 Destination numbers may consist of a maximum of 24 characters. Digits 0 to 9, *, # and (.) dot are allowed. Default: Blank. • Click Submit to save your entries. Close the window to return to the main page. Matrix SETU VGRX System Manual...
  • Page 168 In this method, incoming calls on the SIP Trunk are routed to specific numbers as per the DDI number received in the SETUP message on the SIP Trunk. To apply this method, do the following: • In Route all Incoming calls (with CLI), select on the basis of DDI Number. • Click Settings Matrix SETU VGRX System Manual...
  • Page 169 Route to the Called Party Number In this method, a call received on the SIP Trunk is routed to a specific number depending upon the called party number received in the SETUP Message on the SIP Trunk. Matrix SETU VGRX System Manual...
  • Page 170 Destination Port Determination For the SIP Trunk, select the Destination Port for routing calls from the following options: • Fixed • On the basis of Destination Number • On the basis of Calling Party Number Matrix SETU VGRX System Manual...
  • Page 171 In this method, calls received on the SIP Trunk are routed to a Fixed Destination Port, irrespective of the number dialed on the SIP Trunk. To apply this method, do the following: • In Select Destination Port for routing calls, select Fixed option. • Click Settings Matrix SETU VGRX System Manual...
  • Page 172 Select the CLI Number to be sent on Destination Port. You can select Received Calling Party or Received Called Party. Default: Received Calling Party. CLI to be sent on Destination Port is applicable when FXS Port/Group is determined as the Destination Port. • Create the Routing Group. Matrix SETU VGRX System Manual...
  • Page 173 (called party number) dialed by the caller. You must configure the called party numbers in the Destination Number Based Table. SETU VGRX will match the called party number dialed by the caller with the entries of this table. If a match is found for the number in the table, the call is routed to the destination.
  • Page 174 • Click Settings The SIP Trunk - Destination Port Determination - Destination Number Based table window opens. Matrix SETU VGRX System Manual...
  • Page 175 “Wildcard Characters”). Valid characters are 0 to 9, *, #, X, T, Comma [,], Hyphen [-], Caret [^]. Default: Blank. Wildcard Characters SETU VGRX supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
  • Page 176 The entry you added appears in the SIP Trunk - Destination Port Determination - Destination Number Based table. • Follow the same steps as above to add another entry to this table. • To delete an entry, select the check box and click the Delete button. Matrix SETU VGRX System Manual...
  • Page 177 Click Submit and close the window. • Close the window if you have finished adding/editing entries. You can also configure the Destination Number Based Table from Advanced Settings. For instructions, “Destination Port Determination” under Advanced Settings. Matrix SETU VGRX System Manual...
  • Page 178 Click Settings The SIP Trunk - Destination Port Determination - Calling Number Based table window opens. • To add a new entry, click Add. The Add Entry window opens. You can add upto 499 entries. Matrix SETU VGRX System Manual...
  • Page 179 In the in - order box, select the order in which the system should hunt for a free member FXS Port to route the call. Select Ascending to start hunting from the first to the last member FXS Port. Select Descending to start hunting from the last to the first member FXS Port. Default: Ascending. Matrix SETU VGRX System Manual...
  • Page 180 (No Match Found). To change the default Routing Group and to create the Fallback Routing Group for the No Match Found numbers entry, • under Edit, click Settings Matrix SETU VGRX System Manual...
  • Page 181 You can use this feature for Toll Control. The Allowed-Denied Number Logic makes use of two Number lists: • Allowed Numbers List: This is the list of numbers that can be dialed out from the SIP Trunk. Matrix SETU VGRX System Manual...
  • Page 182 SIP Trunk. When Allowed-Denied Logic is enabled on a source port, for each number dialed from the port, SETU VGRX uses the best-match-found logic to compare the dialed number with the Allowed Number list and the Denied Number list.
  • Page 183 Trunks. Thus the incoming calls from the numbers you have blacklisted, will be rejected automatically by the SETU VGRX. To apply Black Listed Callers on SIP Trunk, • Select the Reject Calls from Blacklisted Callers check box. • Configure the Black Listed Callers table. To do this, • Click Settings Matrix SETU VGRX System Manual...
  • Page 184 Keep the Display Received URI as Calling Name check box enabled. When Name is received in the "FROM" header for incoming call on the SIP Trunk, SETU VGRX will display name and received URI as calling name. When Name is not received, SETU VGRX will display only the received URI as calling name.
  • Page 185 Default: Do not send. If you select Send Caller ID after applying Reverse DDI logic, SETU VGRX allows you to configure the desired option for If no match found using Reverse DDI logic — Send SIP ID configured, Send Caller ID received on Source Port, Send Fixed Number.
  • Page 186 If you have enabled CLIR and "P-Asserted-Identity" header in INVITE message is configured other than Do not send, then SETU VGRX will add Privacy = ID header in the INVITE message during an outgoing call from the SIP Trunk. •...
  • Page 187 Click Submit. • Set the duration of the Pause Timer, if you have configured ^ (Pause) in the Add Prefix column of the ANT Table. Valid range is 1 to 9 seconds. Default: 2 seconds. Matrix SETU VGRX System Manual...
  • Page 188 Calling Number check box. Default: Disabled. • In the Use Automatic Number Translation Table, select the ANT Table number you have configured for the Calling Numbers. Default: Table 5. If you have not configured the Automatic Number Translation Table, Matrix SETU VGRX System Manual...
  • Page 189 If you enable this feature, when an outgoing call is made using this Trunk, and the Called Party is found busy or does not respond, SETU VGRX stores the number of the calling party, the number of the called party and this trunk (through which the outgoing call was made). A record of each such call is stored for the duration of the Unconnected Calls Record Delete Timer (configurable;...
  • Page 190 SIP Trunk. Default: FXS Port 1. To know more about Message Wait Indication (MWI), see “Message Wait Indication on SIP Trunks”. • If you have completed the configuration of SIP Trunk 1, click Submit to save settings. Matrix SETU VGRX System Manual...
  • Page 191 If you want to copy the settings To all the trunks, select the All check box. • Click the OK button. • Once you have copied the settings, you can again edit the specific parameters of the SIP Trunk you copied the settings to. Matrix SETU VGRX System Manual...

  • Page 192: Login Password

    Login Password You can configure SETU VGRX using Jeeves and by dialing commands from a telephone (only specific parameters). Login Password for Jeeves To configure the system, you must log into the Jeeves using the Jeeves Password. The default Jeeves Password is 1234.
  • Page 193 To configure the system by dialing System Commands, you must enter the SE mode using the Command Password. This Password must not be less than 4 digits and can be of upto 8 digits. Digits 0-9 are allowed. The default Command Password is 1234. You may change this Password, if required. Matrix SETU VGRX System Manual...
  • Page 194 If you have already changed the default Jeeves Password (1234) and are unable to recall or locate it, you can restore the default Jeeves Password using the Reset button. To restore the default Jeeves Password, • Press the Reset button for more than four seconds. Matrix SETU VGRX System Manual...
  • Page 195 • Release the Reset button. • If you press the Reset button for less than four seconds, SETU VGRX will restart. • When you restore the default Jeeves Password (1234), a few other parameters will also be set to default. See “Restoring Default Settings using the Reset button”...

  • Page 196: Date-Time Settings

    Date-Time Settings Real Time Clock SETU VGRX has a Real Time Clock (RTC) to store date and time. When you select the Region, the RTC parameters are set automatically. However, the RTC can drift over a long period. So, you may check and reset the RTC values at regular intervals to correct this drift.
  • Page 197 4. In most countries in Asia and Africa, and in certain countries of South America, DST is not observed. 5. SETU VGRX sets its Date and Time according to the Time Zone you selected, and synchronizes the time according to the SNTP Server you selected.
  • Page 198 • Date-Month Wise, if the DST in your country starts and ends on a particular date of the month. For example, if DST starts on October 12 and ends on March 15. Default: Day-Month Wise. Matrix SETU VGRX System Manual...
  • Page 199 01:00 hours GMT at the start of DST and set back by one hour at 01:00 hours GMT when DST ends. Let us take the example of setting DST, if SETU VGRX were installed in Berlin, Germany. In the year 2011, the DST in Berlin starts on Sunday, 27 March at 02:00:00 hours and ends on Sunday 30 October at 03:00:00 hours.
  • Page 200 Set Time to 02:59:59. Click Submit to save DST settings. On Sunday 27 March at 01:59:59 the SETU VGRX will set the clock forward by 1 hour. On Sunday 30 October, SETU VGRX sets the clock back by 1 hour at 02:59:59.

  • Page 201: Advanced Settings

    NAT and SIP related parameters, Distinctive Rings, Server Port, Management/Security, Certificate. To change the settings of System Parameters, • Log into Jeeves. • Click the Advanced Settings link. • Click the System Parameters link. The System Parameters page opens. Matrix SETU VGRX System Manual...
  • Page 202 Click General to expand and configure the following. • System Name: You can assign a name to SETU VGRX as System Name. This name can serve as an identifier, when there is more than one SETU VGRX connected in the same LAN network.
  • Page 203 It is the duration for which SETU VGRX will play a ring on the FXS Port to indicate an incoming call. The Ring timer is loaded when the call is placed on the FXS Port, that is, either there is a ring event on the FXS Port or call waiting beeps in case the FXS Port is busy.
  • Page 204 CLI with the number string, enter the number string with which you want to replace '+' received as prefix of the calling party number. If you keep the number string field blank, SETU VGRX will remove the '+' sign from the CLI of the calling party and present the remaining digits to the Called Party.
  • Page 205 Port”. Default: Disabled. If this check box is enabled, SETU VGRX will match Trunk port parameters of the incoming call with the entry stored in RCOC table. If a match is found, it will route the incoming call to original caller.
  • Page 206 Profile”. • UDP NAT Keep Alive: When SETU VGRX is connected behind a NAT router and SIP messages are transported over UDP, NAT Keep Alive messages must be sent to refresh the binding in the NAT router. Select the UDP NAT Keep Alive check box to enable. Default: Disabled.
  • Page 207 Profile”. • SIP UDP Port: Enter the SIP UDP Port. This is the port on which the SETU VGRX listens for SIP messages transported over UDP. This port is also used as the source port for sending SIP messages to the remote peer.
  • Page 208 Default: 20 seconds. This is the time in seconds for which the SETU VGRX waits for response for a transaction request. This timer starts on initiating a transaction and stops on the receipt of a response for the request. On expiry of the timer, the SETU VGRX clears the transaction.
  • Page 209 Close the Ring Type window. • Select the desired Ring Type number for each Ring Text. Keep the Distinctive Rings check box disabled, if you want SETU VGRX to play country-specific Ring Type on the FXS Port. For details, see “Region”. •...
  • Page 210 Message Wait Ring Count: Select the Message Wait Ring Count. Valid range is 1–10. Default: 3. For this number of times, the SETU VGRX will play the Message Wait Ring on the FXS Port, until it is answered by the FXS Port user.
  • Page 211 Enter the FTP Server Port. Valid range of this port is: 21, 1031-65535. By default, FTP Server Port is • Telnet Server Port: You can access SETU VGRX using Telnet. Enter the Telnet Server Port. Valid range of this port is: 23, 1031-65535. By default, Telnet Server Port is 23.
  • Page 212 Enter the IP Addresses and their respective Subnet Mask in the table. • Click Submit and close the window. SETU VGRX will allow system access only to those users whose IP Address matches with the one configured in the IP Address List for Server Access. •...
  • Page 213 In Local Certificate for Firmware Upgrade, select the certificate to be used by the system for Firmware Upgrade. • In Local Certificate for Configuration Upgrade, select the certificate to be used by the system for Configuration Upgrade. To create and Upload /Download Certificates, see “Certificate Manager”. Matrix SETU VGRX System Manual...

  • Page 214: Dial Plan

    Dial Plan SETU VGRX supports 8 Dial Plans with total 64 entries in each table. The Dial Plan contains a series of digits and/ or wildcard characters. When a user dials a number, it is compared with the Destination Number configured in the Dial Plan. If a match is...
  • Page 215 If there are multiple entries in the Dial Plan table, to search a particular entry in the table, under Testing enter the desired number in the Enter the destination number to know which entry would be selected for routing search box. Wildcard Characters SETU VGRX supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
  • Page 216 Allows you to dial 1234 number only. Allows you to dial any number starting with 011. The number must be of minimum 011T 3 digits and maximum digits must be as configured for the port. Matrix SETU VGRX System Manual...

  • Page 217: Number Lists

    A Number List is a data structure that constitutes digit and character strings which must be configured for the system to support the features described in the following. SETU VGRX offers as many as 24 number lists. Each number list can store up to 64 entries of a maximum of 24 characters each.
  • Page 218 • select the Number List you configured as Black Listed Callers List. For instructions, see the following topics under Basic Settings: “Handling of Incoming Calls” “SIP Trunk” “Handling of Incoming Calls” “Mobile Port” Matrix SETU VGRX System Manual...
  • Page 219 Call Detail Record Filters SETU VGRX enables you to generate reports of Call Detail Records using different filters. You can generate Call Detail Record report of calls made to specific numbers (Called Party Numbers) and calls received from specific numbers (Calling Party Numbers).
  • Page 220 Under Handling of Incoming Calls, select the Reject Calls from Blacklisted Callers check box. • In Blacklisted Callers Number List, select 22. • Click Submit. You can also configure Number lists on the respective port—FXS Port, FXO Port, Radio Port, SIP Trunk, Mobile Port under the “Basic Settings”. Matrix SETU VGRX System Manual...

  • Page 221: Automatic Number Translation (Ant)

    “Mobile Port”. Now, whenever there is a call on/from the Port on which you have applied this feature, SETU VGRX will match the Called/Calling number with the Number configured in the Automatic Number Translation Table using the best match found logic.
  • Page 222 The Automatic Number Translation table would look like this: Index Number Strip Digit Add Prefix 160223~113212^ • When the Automatic Number Translation table is configured, the user must simply dial the destination number, say, 0014125126508. Matrix SETU VGRX System Manual...
  • Page 223 In Number, enter the Called/Calling numbers that need to be modified. You can enter maximum 24 digits. Digits 0-9, #, *, + and $ are allowed. Default: Blank. To configure a range of numbers you can use the character $. Here, $ is any number from 0 to 9. Matrix SETU VGRX System Manual...
  • Page 224 For example, if you want SETU VGRX to add prefix ‘1’ to all 10 digit numbers dialed by the user, configure Number as $$$$$$$$$$, Strip Digit as 0 and Add Prefix as 1. Now, when the user dials any number between the range of 0000000000 to 9999999999, say 4161231234, the system will add prefix 1 to it and dials out the number as 14161231234.

  • Page 225: Sip Network Profile

    Assign a Name to the Network Profile for identification The Name can be a maximum of 24 characters. • Status displays the status of this Network Profile. • Select the Mode according to the type of your installation. You can select either Proxy or Peer-to- Peer. Default: Peer-to-Peer. Matrix SETU VGRX System Manual...
  • Page 226 You can add maximum 500 entries. Each entry in the table consists of the Destination Number, Destination Address and Name. For detailed instructions, see “Peer-to-Peer Dialing”. • Click Close to return to the SIP Network Profile 1 window. Matrix SETU VGRX System Manual...
  • Page 227 • Enter the IP Address and the corresponding Port from which you want to allow incoming calls on this SIP Trunk. You can configure maximum 21 characters. Allowed characters are 0-9, dot (.), colon (:). Matrix SETU VGRX System Manual...
  • Page 228 SIP Trunk Mode: Proxy If you have selected the SIP Trunk Mode as Proxy, you must configure the following. • Registrar Settings • Redundancy Settings • Codec • VoIP Profile • Advanced • Timers Matrix SETU VGRX System Manual...
  • Page 229 SIP messages. The registrar server address may be an IP address or a domain. The Registrar Server Address can be of maximum 64 characters. Valid range is 1025 to 65534. Default: 5060. Matrix SETU VGRX System Manual...
  • Page 230 To add ‘rinstance’ in REGISTER message, keep the Add ‘rinstance’ in REGISTER check box enabled. ‘rinstance’ is any random value which can be used by SETU VGRX to fetch its own contact binding, that is, to know the Registration Expiry Timer assigned by the server.
  • Page 231 “Digest Authentication” for more details. • Keep the Check SIP ID for Incoming SIP Message check box enabled, if you want SETU VGRX to validate the SIP ID during an incoming call. Default: Enabled. • Keep the Check Proxy Address for Incoming SIP Message check box enabled, if you want SETU VGRX to validate the Proxy Address during an incoming call.
  • Page 232 Trunk. • Set the duration of the No Response Timer. This timer defines the time period for which SETU VGRX will wait for the response from the server for any request. If no valid response is received before the expiry of this timer, SETU VGRX will fallback to alternate Registrar/Outbound Proxy Server or Routing...
  • Page 233 • Register with only one Server If you select Register with only one Server, SETU VGRX will get registered with the Registrar/ Outbound Proxy Server. If registration with the Registrar/Outbound Proxy Server fails, it will get registered with Fallback Registrar/Outbound Proxy Server 1 or Fallback Registrar/Outbound Proxy Server 2 respectively for further processing of call.
  • Page 234 Codecs are used to compress the data in RTP packets to enable quick transmission. It also decompresses the received data. The codec profiles supported by SETU VGRX appears in the Selected Codecs Profiles list in the following order of preference: G.729 - 20msec - Silencesupp=off...
  • Page 235 SDP body with the remote peer. Default: Disabled. • Select the Include ptime header in SDP check box, if you want SETU VGRX to add ptime header in the SDP offer / answer exchanges. Default: Disabled. •...
  • Page 236 TLS: Outgoing messages are transported using TLS. Default: UDP To use TCP or TCP Fallback to UDP, you must enable SIP over TCP in the “System Parameters”. To use TLS, you must enable SIP over TLS in the “System Parameters”. Matrix SETU VGRX System Manual...
  • Page 237 Disabled. • Select the Send "user=phone" in SIP URI check box, if you want SETU VGRX to add user=phone in the Request URI / From / To header of the INVITE message. Default: Disabled. SETU VGRX will send user=phone in SIP URI, only if the SIP ID is numeric.
  • Page 238 Click Timers. • Set the duration of the Re-registration Timer. This is the time period after which the SETU VGRX will send registration request to maintain registration binding with the Registrar Server. Valid range is 00001 to 65535 seconds. Default: 3600 seconds.

  • Page 239: Sip Voip Profile

    Keep the SIP VoIP Profile check box enabled to use this profile. Clear this check box, if you do not want to use this profile. • Assign a Name to the VoIP Profile for identification. The Name can be a maximum of 24 characters. Matrix SETU VGRX System Manual...
  • Page 240 RTP Port is the port on which the SETU VGRX listens for RTP Packets. This port is also used as the source port for sending RTP packets to the remote peer. • Click RTP to expand. • Local RTP Port Minimum: Enter the desired minimum RTP Port Number. Valid range is 1032 to 65535.
  • Page 241 • Enable and forced: Select this option, if you want SETU VGRX to use only SRTP (SAVP) for transporting the speech packets. If the remote user does not support SRTP, SETU VGRX will reject the incoming calls from such users and will drop the outgoing calls made to such users.
  • Page 242 Disabled. • Select the Use FAX Protocol configured for Outgoing FAX check box, if you want SETU VGRX to use the Fax Protocol configured for outgoing fax for the SIP Trunk and not the one that is received in REINVITE message from the remote end. Default: Disabled.

  • Page 243: Codec Profile

    Codec: It displays the Codec assigned to each of the Codec Profiles. • p-time: It displays the p-time selected for each of the Codec Profiles. • Silence Suppression: It displays whether the Silence Suppression for the respective Codec Profile is enabled or not. Matrix SETU VGRX System Manual...
  • Page 244 When G.723 is negotiated, the selected Bit Rate will be applied only when sending the RTP packets. While receiving the RTP packets from the remote end, both the Bit Rates of G.723 will be accepted. • Select the desired p-time value. You can select from the following: • • • • Matrix SETU VGRX System Manual...
  • Page 245 • For the codecs — G.729, G.723 and G.711 (u - Law) — enable the Silence Suppression check box, if you want SETU VGRX to suppress the Silence packets and allow only the Voice packets to pass through. Default: Disabled.

  • Page 246: Destination Number Determination

    Destination Number Determination: SIP-Calling Number Based table. When there is an incoming call on the SIP Trunk, SETU VGRX will match the Calling Party Number with the entries of the Calling Party Number Based Table. If a match is found, the call is routed to the destination port.
  • Page 247 Destination Number Determination: FXO-Calling Number Based table. When there is an incoming call on the FXO Port, SETU VGRX will match the Calling Party Number with the entries of the Calling Party Number Based Table. If a match is found, the call is routed to the destination port.
  • Page 248 Log into Jeeves. • Click the Advanced Settings link. • Click the Destination Number Determination link. • Click the SIP-DDI Number Based link. The SIP Trunk - Destination Number Determination: DDI Number Based page opens. Matrix SETU VGRX System Manual...
  • Page 249 Total DDI Numbers: The DDI numbers are allotted by the service provider. You must enter the total number of DDI numbers you want to generate in the DDI Number Based table. You can generate upto 100 numbers. Default: 10 Matrix SETU VGRX System Manual...
  • Page 250 If you want to generate DDI Numbers manually, • Enter each DDI Number and its corresponding Destination Number against the desired Index in the table. • To apply Reverse DDI logic on the DDI Number, Matrix SETU VGRX System Manual...
  • Page 251 For detailed instruction for generating DDI Numbers manually, see “Route on the basis of DDI Number” under SIP Trunks. • Click Submit to save your entries. • Click Default All to clear all the entries. Matrix SETU VGRX System Manual...

  • Page 252: Destination Port Determination

    Determination of Destination Number • Determination of Destination Port SETU VGRX supports different methods of determining the destination port for the calls originated on FXS Ports, Radio Ports, FXO Ports, Mobile Ports and SIP Trunks. Destination Port Determination on FXS Ports For FXS Port, the system supports the following methods for Destination Port Determination: •...
  • Page 253 Click the Destination Port Determination link to expand. • Click the SIP - Calling Number Based link. The SIP Trunk - Destination Port Determination - Calling Number Based page opens. • To add an entry, click Add. A new window opens. Matrix SETU VGRX System Manual...
  • Page 254 Select the desired FXS Port numbers as members. Default:1. • In the in - order box, select the order in which the system should hunt for a free member FXS Port to route the call. Matrix SETU VGRX System Manual...
  • Page 255 (No Match Found) in the SIP Trunk - Destination Port Determination - Calling Number Based table. To change the default Routing Group and to create the Fallback Routing Group for the No Match Found entry, • Under Edit, click Settings Matrix SETU VGRX System Manual...
  • Page 256 • configure the Mobile Port - Destination Port Determination - Calling Number Based table by clicking the Mobile - Calling Number Based link. Configuring SIP Trunk - Destination Number Based Table • Log into Jeeves. Matrix SETU VGRX System Manual...
  • Page 257 In Destination Number, enter the number you expect the callers to dial. You may enter upto 64 characters (Digits + “Wildcard Characters”). Valid characters are 0 to 9, *, #, X, T, Comma [,], Hyphen [-], Caret [^]. Default: Blank. Matrix SETU VGRX System Manual...
  • Page 258 Wildcard Characters SETU VGRX supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9. When # is configured in a number string, it will not be considered as End of Dialing. When * is configured in a number string, it will not be considered as End of Dialing.
  • Page 259 - Destination Port Determination - Destination Number Based table. To change the default Routing Group and to create the Fallback Routing Group for the No Match Found numbers entry, • Under Edit, click Settings • The Edit Entry window opens. Matrix SETU VGRX System Manual...
  • Page 260 FXO Port - Destination Port Determination - Destination Number Based table by clicking the FXO - Destination Number Based link. • configure the Mobile Port - Destination Port Determination - Destination Number Based table by clicking the Mobile - Destination Number Based link. Matrix SETU VGRX System Manual...

  • Page 261: Group

    Group SETU VGRX supports the following methods of determining the destination port for the calls originated on FXS Ports, Radio Ports, FXO Ports, Mobile Ports and SIP Trunks. • Fixed • on the basis of Destination Number • on the basis of Calling Party Number The Destination Port Determination Method- on the basis of Calling Party Number is not applicable for the FXS Port and the Radio Port.
  • Page 262 Group Number 1 has four members SIP Trunk 1 (Member 1), 2(Member 2), 3 (Member 3) and 6 (Member 4). For every incoming call, SETU VGRX will check the status of Member 1 first. If free, the call will be routed using this port else system will check status of Member 2 and so on.

  • Page 263: Peer-To-Peer Dialing

    • SETU VGRX is installed at Location B. • Peer-to-Peer calls can be made between the two locations with suitable configuration of SETU VGRX and the Gateway (SETU VFXTH). • At Location A, you need to do the following configuration in SETU VFXTH: •...
  • Page 264 9898 121.124.130.110 Location B • At Location B, you need to do the following configuration in SETU VGRX: • Select a SIP Trunk to be used for this application and enable it. For example, SIP Trunk 1. • Keep the SIP ID of the SIP Trunk blank.
  • Page 265 In the Router, you must configure the same SIP and RTP Ports as configured in the SETU VGRX. In other words, you must configure Port Forwarding for SIP and RTP on the Router. • Under Handling of Incoming Calls on the SIP Trunk, set the Incoming Call Routing option as Route all incoming calls (with CLI) - to the Called Party Number.
  • Page 266 • On receiving a call, the SETU VGRX at location B routes this call through the Mobile Port of the SETU VGRX to the Mobile user 9898012345. • Similarly, when the Mobile user 9898012345 of location B calls 2001, the call is received on the SIP Trunk of the SETU VGRX and is placed to the IP address 115.118.161.165, as the system finds a matching entry...
  • Page 267 Caret [^]. Default: Blank. If the number to be dialed out is <dialednumber@destination address>, for example, 1234@abc.com, you must enter 1234. Wildcard Characters SETU VGRX supports following characters. Character Description X (letter X) X represents any single digit from 0 to 9.
  • Page 268 If there are multiple entries in the Peer to Peer table, to search a particular entry in the table, under Testing enter the desired number in the Enter the destination number to know which entry would be selected for routing search box. You can configure the Peer-to-Peer Table from the SIP Trunk page also. Matrix SETU VGRX System Manual...

  • Page 269: Pin Authentication

    If the digits dialed by the caller do not match with any entry in this table, SETU VGRX allows the caller to make two more attempts to dial a valid PIN Number and the Password. If the caller fails to dial the correct PIN Number and the Password, the system disconnects the call.
  • Page 270 To do so, first you need to select After Answering the Call and Collecting the Digits as the Incoming Call Routing option under Handling of Incoming Calls. Now, enable Prompt caller to enter PIN on the respective port. Under “Basic Settings”, see “FXO Port” “Mobile Port” for instructions. Matrix SETU VGRX System Manual...

  • Page 271: Digest Authentication

    When you enable this feature on a SIP Trunk, for all incoming calls (SIP requests), • SETU VGRX will challenge the identity of the calling party, that is, the SIP device initiating the request to send its digest credentials. •...
  • Page 272 Table is common for all SIP Trunks. • In the User ID, enter the user name assigned to the caller/calling device. SETU VGRX will use this User ID to match the digest credentials sent by the caller/calling devices when challenged.

  • Page 273: Static Routing

    Static Routing Table is required when you have more than one router (gateway) in your network and you want SETU VGRX to send packets to multiple routers/gateways for different types of calls. Static Routing Table helps route calls between point to point sites (connected through Multi Protocol Label Switching-MPLS, Frame Relay, etc.) and to public internet at the same time.
  • Page 274 • The Gateway Address where the IP packets are to be sent. When SETU VGRX sends packets, if the final destination IP Address and SETU VGRX are not in the same Subnet, the system will check the Static Routing Table.
  • Page 275 The Gateway Address must be in the same subnet as SETU VGRX. • Click Submit to save your entries. As per the above example, the Static Routing Table of SETU VGRX at Location A should be configured as: Index Destination Address...

  • Page 276: Network Connection

    Network Connection SETU VGRX offers connectivity to the IP Network over its WAN Port as well as over the Mobile Wireless WAN (Mobile Port 1). For uninterrupted connectivity to the IP network and to minimize down time, you can connect SETU VGRX to the IP network over both WAN and Mobile Port 1.
  • Page 277 The system re-establishes the link by selecting the next available connection set as the next Priority for Fallback. Thus, network connectivity is not hampered. Matrix SETU VGRX System Manual...

  • Page 278: Access Codes

    Access Codes Access Code is a string of digits dialed to use a feature. SETU VGRX users, can access the following features and facilities by dialing their Access Codes from a phone. Feature/Function Default Access Code System Engineer (SE) Programming...
  • Page 279 Change the default access code for the feature/facility, as required. Access Codes can be a maximum of 4 characters. Characters 0-9, *, # and ^ are allowed. Do not configure Access Codes that may conflict with the Emergency Numbers. • Click Submit to save changes. Matrix SETU VGRX System Manual...

  • Page 280: Emergency Numbers

    The system does not check Allowed-Denied Logic and Automatic Number Translation table when dialing an Emergency Number. SETU VGRX will dial out an emergency number only if — FXO Ports/ SIP Trunks/ Mobile Ports — included in the Routing Group for the emergency numbers are enabled.
  • Page 281 In in - order, select the order in which the system should hunt for a free member FXO Port to route the call. To start hunting from the first to the last member FXO Port, select Ascending. Matrix SETU VGRX System Manual...
  • Page 282 Similarly, you can create groups of sequential and not-sequential SIP Trunks and Mobile Ports as members. • Click Submit to save. Close the Add Entry/Edit Entry window. The entries you added appear on the Emergency Numbers page. Matrix SETU VGRX System Manual...

  • Page 283: Disconnect Tone

    When the system detects disconnect tone on the FXO Port and if it matches with the Frequency and Cadences you have set, the call will be disconnected and the FXO Port will be released. • Click Submit to save. Matrix SETU VGRX System Manual...

  • Page 284: Prefix To Domain Name Conversion

    FXS user can dial. Now, it is necessary that the number string dialed by SETU VGRX is understood by the ITSP through which the call is routed. So, an appropriate Prefix Code is assigned to the Domain of the ITSP through which the calls are to be routed.
  • Page 285 Valid digits are 0 to 9, * and # • For each Prefix Code you assigned, enter the corresponding Domain Name. The Domain Name may consist of a maximum of 40 characters. • Click Submit to save the entries. Matrix SETU VGRX System Manual...

  • Page 286: Certificate Manager

    Certificate Manager SETU VGRX supports certification for TLS, Web Server, Firmware Upgrade, Configuration Upgrade. SETU VGRX supports two types of Certificates: Self-Signed Certificate and CA Signed Certificate. Self-Signed Certificate A self-signed certificate is created by the clients themselves or by the Servers and then given to their clients. It means that you yourself become the Certificate Authority (CA), create a CA Certificate and sign it.
  • Page 287 • In Locality Name (eg. city), enter the name of your city. • In Organization Name (eg. company), enter the name of your organization where SETU VGRX is installed. • In Organizational Unit Name (eg. section), enter the name of the unit or section or domain of your organization, where SETU VGRX is installed.
  • Page 288 Upload. The CA Certificate you uploaded appears in the Root CA Certificate table. Valid format are .cer, .crt and .pem. • To delete a CA Certificate, select the check box of the respective Root CA Certificate and click Delete. Matrix SETU VGRX System Manual...
  • Page 289 (issuer), hence, the O, OU and CN of both Issuer and Subject is same. • Validity represents the valid period of this certificate. • Subject represents the credentials of the Server / User requesting for certification. Matrix SETU VGRX System Manual...
  • Page 290 Click the Certificate Manager link to expand. • Click the Generate link. • Click System Certificate to expand and configure the following parameters. • In Generate, select the type of certificate you want to create. You must select Self-Signed Certificate. Matrix SETU VGRX System Manual...
  • Page 291 • In Locality Name (eg. city), enter the name of your city. • In Organization Name (eg. company), enter the name of your organization where SETU VGRX is installed. • In Organizational Unit Name (eg. section), enter the name of the unit or section or domain of your organization, where SETU VGRX is installed.
  • Page 292 Issuer represents the details of the CA issuing the Certificate. Here, the Organization itself is the CA (issuer), hence, the O and CN of both Issuer and Subject is same. • Validity represents the valid period of this certificate. Matrix SETU VGRX System Manual...
  • Page 293 In Generate, select the type of certificate you want to create. You must select Certificate Signing Request (CSR). • In Country Name - 2 letter code (eg. IN), enter the name (two letter code) of your country. Matrix SETU VGRX System Manual...
  • Page 294 • In Locality Name (eg. city), enter the name of your city. • In Organization Name (eg. company), enter the name of your organization where SETU VGRX is installed. • In Organizational Unit Name (eg. section), enter the name of the unit or section or domain of your organization, where your SETU VGRX is installed.
  • Page 295 .cer, .crt and .pem. Valid format for key are .pem and .key (Base64 encoded ASCII file). To delete a System Certificate, select the check box of the respective Certificate and click Delete. To download the System Certificate, click Download Matrix SETU VGRX System Manual...

  • Page 296: Call Detail Record

    Calls Originated from SIP Trunks, the system will not generate report for calls originated from SIP Trunks. SETU VGRX supports up to 2000 call record entries and these entries are stored using the First In First Out (FIFO) method.
  • Page 297 Calls originated from FXS Ports: The system can generate a report of outgoing calls made from the FXS Ports of SETU VGRX. To generate report using this filter, set the range of the FXS Ports in the From and To fields.
  • Page 298 Set the same port number in both fields, if you want to generate report for calls terminated on a single Radio Port. • Calls made from: The system will generate report of calls made between particular dates. Enter the start date and end date in the corresponding From and To fields. Matrix SETU VGRX System Manual...
  • Page 299 If you want to open/ save Call Detail Record Report on your computer, click the Download Call Records button. If you are using Mozilla Firefox (version 3.5 recommended), set the Downloads option of your browser as Always ask me where to save the files. Matrix SETU VGRX System Manual...
  • Page 300 The filters you set are not applied on the downloaded report. The CSV and TXT files will contain all the records, without filters. Viewing Call Detail Report • To view the report generated by the system for the filters you have set, click the Report link under Call Detail Record. Matrix SETU VGRX System Manual...
  • Page 301 On each page, 15 records are displayed. Click the page number at the bottom of the report to view the next 15 records. The Alert message No Calls to Display will appear, if there are no records to be displayed. Matrix SETU VGRX System Manual...
  • Page 302 Matrix SETU VGRX System Manual...

  • Page 303: Features

    You can change the default access codes assigned to these features and facilities as per your requirement. See “Access Codes”. In addition to these, SETU VGRX offers users IP Dialing and Fax over IP (FoIP). It supports Remote Call Forward, Remote Held, and Remote Transfer using SIP Signaling. Call Hold Call Hold enables you to put an on-going conversation on hold, and call another person, or receive a call from another person.
  • Page 304 If you go On-hook during the feature tone, your call with party A will be disconnected. • If you go On-hook during error tone, you will get ring back. • If you go Off-hook when your phone rings, you will get connected with party A again. Matrix SETU VGRX System Manual...

  • Page 305: Making A Second Call

    For example, after making a second call, you can toggle between the first and the second call using the Call Toggle access code; you can also conduct a Conference with both parties, by dialing the Conference access code. Matrix SETU VGRX System Manual...

  • Page 306: Call Toggle

    This way, you can talk alternately to A and B, by dialing Flash-#2 again. • When toggling between calls, you can disconnect the call you are currently in speech with, by going On-hook. • You can also use Call Toggle (Call Split) during a Conference call. Matrix SETU VGRX System Manual...

  • Page 307: Call Transfer - Attended

    Attended Call Transfer is when you transfer the call to the desired party after consulting the party and or obtaining their consent for transfer. In the case of SIP to SIP Attended Transfer, SETU VGRX enables the transferor to know the result of the transfer activity, whether the call has been transferred successfully or not.

  • Page 308: Call Transfer - Blind

    Blind Transfer is when you transfer the call to the desired party, without informing the party of the transfer. SETU VGRX enables the transferor to know the result of the transfer activity; whether the call has been transferred successfully or not. As soon as the transferror dials the Blind Call Transfer access code, SETU VGRX loads the Transfer Notification Timer.
  • Page 309 If the transfer has timed out, i.e. the Notification Timer has expired and no notification has been received from the transfer target (party B, in this case) you will get error tone, followed by system standby. Matrix SETU VGRX System Manual...

  • Page 310: Call Forward

    Call Forward feature enables you to answer incoming calls on your extension, even when you are away from your phone. SETU VGRX forwards incoming calls on the FXS Ports to any other number as per your requirement. SETU VGRX supports the following Call Forward options: •...
  • Page 311 Dial #135-Destination Number-End-of-Dialing to configure destination number. Where, Destination number can be of maximum 24 digits. End of Dialing may be # or * as configured in the system. Call Forward - Busy • Dial #132-1 to set. Matrix SETU VGRX System Manual...
  • Page 312 End of Dialing may be # or * as configured in the system. • Dial #139-Timer to set the Call Forward No Reply Ring Timer. Where, Timer value is from 1 to 99 seconds. Default: 15 seconds. • Replace the handset. Matrix SETU VGRX System Manual...

  • Page 313: Conference

    When B answers the call and you are in speech with B, dial Flash-#8. • Three-way speech will be established between you, party A and party B. • Replace the handset at the end of your conversation. • The conference will be terminated. Matrix SETU VGRX System Manual...

  • Page 314: Call Waiting

    Call Waiting feature has priority over Call Forward-When Busy in call mature state i.e. when the FXS Port is in speech with another port. • If your SETU VGRX has a 3G module, disable Call Waiting in the SIM Card before inserting it in the Mobile Port to prevent current calls from being disconnected. •...
  • Page 315 The beeps will continue, you will remain in speech with Party A. • To Put current call on hold and accept the waiting call, dial Flash-#33. The beeps will stop, Party A will be put on hold and you will be in speech with Party B. Matrix SETU VGRX System Manual...
  • Page 316 • To Disconnect current call and accept the waiting call, dial Flash-#34. The beeps will stop, Party A will be disconnected and you will be in speech with Party B. Matrix SETU VGRX System Manual...

  • Page 317: Message Wait Indication On Sip Trunks

    Send MWI Notification on. Whenever a new message arrives in the mailbox of the SIP Trunk, SETU VGRX gives notification to the FXS Port you have selected as destination, according to the type of Message Wait Notification you have selected on the FXS Port.
  • Page 318 FXS Port. Default: LED Lamp (HV) Whenever a new message arrives in the Mailbox of the SIP Trunk, SETU VGRX gives notification to this (destination) FXS Port according to the type of Message Wait Notification you select.
  • Page 319 • Retrieve your messages, by dialing the Message Retrieval Number of that SIP Trunk from the FXS Port. • You will be connected to the Voice Mail server of the ITSP of that SIP Trunk. Matrix SETU VGRX System Manual...

  • Page 320: Call Pick-Up

    As you can answer calls of your colleagues or co-workers without physically going to their desks, this feature ensures that all incoming calls are answered. SETU VGRX stores the FXS Port number from where the call was answered as the Destination port in the Call Detail Record (CDR). To know more, see “Call Detail...

  • Page 321: Do Not Disturb (Dnd)

    On the FXS Port page, click Supplementary Services link to expand. • To set DND, select the Do Not Disturb (DND) Enable check box. Default: Disabled. To cancel, clear the check box. • Click Submit to save. • Log out of Jeeves. Matrix SETU VGRX System Manual...
  • Page 322 To set or cancel DND from the Phone, • Lift handset of your phone. • Dial #18-1 to set. • Dial #18-0 to cancel. • Replace handset. Matrix SETU VGRX System Manual...

  • Page 323: Hotline

    Whenever A goes Off-hook, SETU VGRX plays feature tone and waits for the duration of the Hotline Timer. • If A does not dial any digit before the expiry of this Timer, SETU VGRX dials out B’s number. Allowed-denied number logic is applied for the Hotline number. Configuring Hotline To provide this feature to users, you must enable Hotline in the Class of Service of the FXS Port.
  • Page 324 End of Dialing may be # or * as configured in the system. • Dial #153-Timer to set the Hotline Timer. Where, Timer value is from 1 to 9 seconds. Default: 5 seconds. • Replace handset. Matrix SETU VGRX System Manual...

  • Page 325: Forced Release Radio Port

    Go On-hook and then go Off-hook, dial #93, followed by 2005 (that is the Radio Port number). • The call between 2005 and 2001 is disconnected. • Radio Port 2005 is now free and can be accessed. Matrix SETU VGRX System Manual...

  • Page 326: Supplementary Services Of Service Provider

    Port of SETU VGRX. If you want to use the features of SETU VGRX, you must select Gateway as the Subscriber Type for the FXS Port of SETU VGRX. However, you will be able to access the features of the service provider also in the Gateway mode, by dialing Flash, followed by the Access Code #4, for using Supplementary Services of Service Provider.

  • Page 327: Making A New Call Using Access Code

    Making a New Call using Access Code This feature enables you to disconnect the current call and make a new call using SETU VGRX without getting disconnected from the system. Let us understand this feature with an example: • A Cyber-Cafe has installed SETU VGRX for providing international calling service to its customers.

  • Page 328: Disconnecting A Call Using Access Code

    Disconnecting a Call using Access Code SETU VGRX enables you to disconnect a call using an access code. When the call disconnect access code is dialed, SETU VGRX releases the port engaged in the call. Radio Port user will be able to use this feature, only if the Radio devices supports dialing of DTMF digits.

  • Page 329: Ip Dialing

    Group for IP Dialing. When a number is dialed out from the source port, SETU VGRX routes the call to the desired destination as per the routing mechanism configured for that port. However, when an IP Address is dialed from the source port of SETU VGRX, the system does not check the Destination Port Determination method configured for that port, instead it routes the dialed IP Address through the SIP Trunk or SIP Group configured for IP Dialing.
  • Page 330 Matrix SETU VGRX System Manual...

  • Page 331: Maintenance

    • The protocol to be used: HTTP, HTTPS. When SETU VGRX installed at a customer site gets connected to the ITSP network, it will automatically compare its current firmware with the firmware files stored on the Provisioning Server. The matrix_firmware.html file helps SETU VGRX decide which firmware it should upgrade to.
  • Page 332 After SETU VGRX decides the Firmware Version/Revision to upgrade to, it will send the request for the firmware files to the Provisioning Server. Once the respective firmware files are received, SETU VGRX will upgrade its current firmware with the new firmware without the intervention or assistance of a technician.
  • Page 333 At Power ON, if both Auto-Firmware upgrade and Auto-Configuration upgrade is enabled, Auto- Firmware upgrade has priority over Auto-Configuration upgrade. • While upgrading itself, if SETU VGRX has to upgrade itself with the benchmark firmware first then it is recommended that you select Upgrade Firmware Automatically at Every Power ON. •...
  • Page 334 If SETU VGRX fails to connect to the Provisioning Server, it will make 10 attempts at a regular interval of 10 seconds between each attempt to establish the binding. Even then, if it is unable to establish the binding, it will abort the Auto upgrade process.
  • Page 335 • Select the required firmware files from the location on the local disk. • Click the Upgrade button. Matrix SETU VGRX System Manual...

  • Page 336: Configuration Upgrade

    Auto Configuration Server (ACS). This feature is useful for ITSPs that have deployed a large number of SETU VGRX. ITSPs can store the configuration files of each SETU VGRX that they have provided to their customers on the Auto Configuration Server (ACS).
  • Page 337 Server Address: Port: Enter the IP Address/Domain and the Port of the Auto Configuration Server on which the configuration files of SETU VGRX are stored. The Auto Configuration Server Address can also be obtained by SETU VGRX using DHCP (using Option 224). To fetch Auto Configuration Server Address using DHCP, keep the Server Address: Port field blank.
  • Page 338 SETU VGRX should check for configuration updates every month. • Request Timeout: Request Timeout is the time for which SETU VGRX will try to connect to the Auto Configuration Server for TCP/TLS binding using HTTP or HTTPS. This timer specifies for how long SETU VGRX should wait for successful TCP/TLS binding.
  • Page 339 Save the back up configuration files by tagging the file name with the Version-Revision of the Firmware and tag the name of the backup folder on your computer with the date. This will help you at the time of restoring the back up configuration files. Matrix SETU VGRX System Manual...
  • Page 340 Upgrading Configuration from a Personal Computer You can upgrade configuration of SETU VGRX with the configuration files—.cfg format or xml format— stored on your computer. To do so, Matrix SETU VGRX System Manual...
  • Page 341 Select the required configuration files from the location on the local disk. • Click the Upgrade button. At a time, you can upgrade configuration either manually or automatically from Auto Configuration Server or manually from a Personal Computer. Matrix SETU VGRX System Manual...

  • Page 342: System Debug

    Debugging has several benefits which include troubleshooting, security and system administration. SETU VGRX supports Syslog Client for sending debug messages to the remote syslog server on the IP network. Configuring System Debug •...
  • Page 343 Default: 514. • In PCM Capture Port, select Radio and then the Receive or Transmit debug of the desired port. Default: None. • To start PCM Capturing, click Start. • To stop PCM Capturing, click Stop. Matrix SETU VGRX System Manual...
  • Page 344 • • STUN • • Call • Call Message • Stack Message • Register • OPTIONS • SUBSCRIBE By default, all debug levels, are enabled. To disable a debug level, clear the respective check box. Matrix SETU VGRX System Manual...
  • Page 345 To debug the Radio Port 1 to Radio Port 4, keep the respective check boxes enabled. • Click Submit to save changes. If debug is enabled, atleast one debug level should be selected. If no debug level is selected, SETU VGRX will prompt you to select a debug level. •...
  • Page 346 Open the debug.zip file from the location you saved. The zip file contains the system debug file debug.txt. • Once you have enabled Debug and set the filters, you can view the debug event log at any time on the System Debug page. • You may log out of Jeeves. Matrix SETU VGRX System Manual...

  • Page 347: Simple Network Management Protocol (Snmp)

    Agents. The Agent listens on UDP port 161 for requests from Manager and the Manager listens on UDP port 162 for notification from Agent. To configure SNMP parameters, • Log into Jeeves. • Click the Maintenance link. • Click the SNMP link. Matrix SETU VGRX System Manual...
  • Page 348 The System Contact can be of a maximum of 40 characters. Default: Blank. • Configure the System Location. This is the physical location of SETU VGRX. This information is helpful to the administrator. The System Location may consist of a maximum of 40 characters. Default: Blank.
  • Page 349 If SNMP version is set as SNMPv1 or SNMPv2c, configure Community Name. Community Name identifies the SNMP community in which the sender and recipient of the message are located. It enables communication between SETU VGRX and the Manager. The Community Name can be a maximum of 40 characters. Default: Blank.
  • Page 350 Click Notification Settings to expand. If SNMP version is set as SNMPv1, configure the following parameters. • If you want SETU VGRX to generate Trap message for an error, select the Enable Trap? check box. Default: Disabled. • You must configure the Notification Destination, if you have enabled Trap. SETU VGRX will send the notification (error message) to the destination configured.
  • Page 351 Interval. Default: 10 seconds. • Configure the Notification Destination. SETU VGRX will send the notification (error message) to the destination configured. The Notification Destination can be an IP Address or a Domain Name and the Port of the Manager or of any other device where you want to receive the trap messages.
  • Page 352 Network Connection Disable SIP Trunk disabled Error Warning Information FXO - Line Disconnected FXO - Line Connected Mobile Error Warning Information SIM PUK Required SIM Absent SIM PIN Required SIM Present SIM PIN Wrong Network Absent Matrix SETU VGRX System Manual...
  • Page 353 Error Warning Information Call Budget consumed Network Present Current balance in the SIM/Mobile Port Matrix SETU VGRX System Manual...

  • Page 354: System Port Activity

    System Port Activity You can view the state and activity of each Port of SETU VGRX. • Log into Jeeves. • Click the Maintenance link. • Click the System Port Activity link. • The port states and activity on each Port appear on this page.
  • Page 355 Processing Balance Recharge, when Mobile Port is processing a Balance Recharge request. As multiple calls are supported on SIP Trunks, the status and state of each call will appear. • You may log out of Jeeves. Matrix SETU VGRX System Manual...

  • Page 356: Pcap Trace

    A maximum of 2 MB of packets can be captured and stored in the system. SETU VGRX also supports Filters and Promiscuous mode for capturing packets, which you can use to specify the types of data packets to be captured.
  • Page 357 When Promiscuous Mode is disabled, the system will capture only traffic that is directly related to it. Only traffic to, from or routed through the SETU VGRX will be picked up by the PCAP Trace. 'Filter Settings' and 'Promiscuous Mode' (enabled) will not be cleared during power failure.

  • Page 358: Manual Call Test

    It can be of maximum 16 characters. Valid characters are 0-9, *, #, + and dot (.). • Click the Call button. SETU VGRX will out dial the phone number you entered to make a test call between the Source Port and the Destination Port. •...

  • Page 359: Ac Impedance Test (Fxo)

    Termination and CO Line Type— to correct the line impedance mismatch between the AC Termination Impedance presented by the FXO Port of SETU VGRX to the line and the CO Termination Impedance presented by the Central Office to the line.
  • Page 360 If you wish to abort the test midway, you may click the Abort Test button. • On completion of the test, the system will automatically disconnect the call. The message ‘Test Status: Successfully completed’ appears on the screen. Matrix SETU VGRX System Manual...
  • Page 361 In such a case, you must run the test for each CO Trunk connected to the FXO Port separately and configure the settings accordingly. • To generate the detailed test report, click the Generate Test Report button. Matrix SETU VGRX System Manual...
  • Page 362 You may print the report by clicking the Print button in the test report window. • Select your Printer in the Printer options. • You can also save the report in PDF format by selecting the Adobe PDF in the Printer options. Matrix SETU VGRX System Manual...

  • Page 363: Default System

    Mobile Port • SIM PIN • Firmware Parameters • Configuration Parameters • Login Password (Jeeves and Command) To restore the default settings using the Web Jeeves, • Log into Jeeves. • Click the Maintenance link. Matrix SETU VGRX System Manual...
  • Page 364 • DNS Settings • DYN DNS • System Parameters - NAT • Route Public IP Address • STUN Server Address • STUN Server Port • System Parameters - Server Ports • HTTP Web Server Port Matrix SETU VGRX System Manual...
  • Page 365 To restore the default settings using the Reset button, • Press the Reset button for more than four seconds. • Release the Reset button. If you press the Reset button for less than four seconds, SETU VGRX will restart. Matrix SETU VGRX System Manual...

  • Page 366: Soft Restart

    Soft Restart If you need to restart SETU VGRX, you may do it by • pressing the Reset button. • use Soft Restart from Jeeves. When you restart the system, all active calls will be disconnected and the ports in use will be released. The system configuration however, will remain unaffected.

  • Page 367: Status

    Port, the WAN (Ethernet) Port, the SIP Trunks, the Mobile Ports, the FXO Ports from Jeeves. To view status, • Log into Jeeves. • Click the Status link. System Details • Click the System Detail link. The following System Details will be displayed on this page. Matrix SETU VGRX System Manual...
  • Page 368 Hardware Design of DSP Module: This field displays the Hardware Design of the DSP Module. • VoIP DSP Module (AudioCodes AC490 - 12 Channel): This field displays whether the VoIP DSP Module is present in the system. Matrix SETU VGRX System Manual...

  • Page 369: Firmware

    The following information related to Auto-Firmware upgrade will appear on your screen. • Last Upgraded On: This field displays the firmware with which SETU VGRX last upgraded itself through the provisioning server, along with the date (DD:MM:YYYY) and time (HH:MM) of the upgradation.
  • Page 370 When Auto Upgrade process is stopped due to network restart. Auto Upgrade Stop on User request When Firmware upgrade process is started manually but user clicks Cancel button after display of list of firmware files. Successfully Updated When firmware is updated successfully. Matrix SETU VGRX System Manual...

  • Page 371: Configuration

    Last Upgraded On: This field displays the date (DD:MM:YYYY) and time (HH:MM), when SETU VGRX last upgraded its configuration through the server. • Next Upgrade On: This field displays the date (DD:MM:YYYY) and time (HH:MM), when SETU VGRX will again check for new configuration on the server. •...

  • Page 372: Network

    When the file parsing has failed. When the root tag is not found. Successfully Updated When configuration is updated successfully. Network • Click the Network link. The current values of the following parameters will appear on your screen: Matrix SETU VGRX System Manual...
  • Page 373 LAN Port • IP Address: This field displays the current IP address assigned to the LAN Port of SETU VGRX. • Subnet Mask: This field displays current Subnet Mask assigned to the LAN Port of SETU VGRX. • MAC Address: This field displays the MAC Address assigned to the LAN Port of SETU VGRX.

  • Page 374: Fxo Port

    • Stack Status: This field displays the SIP Stack Status. • NAT Type: This field displays the NAT Type, if STUN is enabled in SETU VGRX. The commonly used NAT types are: • Unknown • Open • Conenat • Restrictednat •...

  • Page 375: Mobile Port

    Registered with Network: This field displays the type of network with which the SIM is registered, that is GSM, UMTS, 3G, 2G. If the SIM is not registered this field displays the status as Not Registered. Matrix SETU VGRX System Manual...

  • Page 376: Sip Trunk

    SMS Service Center Number: This field displays the Number of the SMS Service Center of the Service Provider. SMS Service Center Number is not applicable, if a CDMA module is installed in your SETU VGRX. • Signal Strength: This field displays the current signal strength.
  • Page 377 This reason is displayed when Outbound is enabled but programmed Outbound address is not configured. Router's IP address is not This reason is displayed when Router's IP Address is to be used programmed in signaling but the address is not programmed. Matrix SETU VGRX System Manual...
  • Page 378 If you have subscribed for Message Wait Indication service from your ITSP, you can view the status of the messages received on the SIP Trunk. The following status indications will appear for the MWI subscription on SIP Trunks. • SIP Trunk Number: The number of the SIP Trunk on which MWI is subscribed. Matrix SETU VGRX System Manual...
  • Page 379 Urgent Old Messages: It displays the urgent old messages for the SIP Trunk. • Message Notification on: It displays the FXS Port number on which the Message Wait Indication Notification is to be sent for the new messages received on the SIP Trunk. Matrix SETU VGRX System Manual...
  • Page 380 Matrix SETU VGRX System Manual...

  • Page 381: Appendix

    Hypertext Transfer Protocol ICMP Internet Control Message Protocol IMEI International Mobile Equipment Identity Internet Protocol ITSP Internet Telephony Service Provider Local Area Network Light Emitting Diode Media Access Control Message Wait Indication Network Address Translation Matrix SETU VGRX System Manual...
  • Page 382 STUN Simple Traversal of UDP over NAT Transport Layer Security User Datagram Protocol Ultra High Frequency Uniform Resource Identifier Universal Reference/Resource Locator Very High Frequency VoIP Voice over IP Wide Area Network WWAN Wireless WAN Matrix SETU VGRX System Manual...

  • Page 383: Default Region Table

    Spanish GMT-05:00 Costa Rica Spanish GMT-06:00 Croatia English GMT+01:00 Cuba Spanish GMT-05:00 A-law Cyprus English GMT+02:00 Czech Republic English GMT+01:00 Denmark English GMT+01:00 A-law Egypt English GMT+02:00 A-law Fiji English GMT+12:00 Finland English GMT+02:00 A-law Matrix SETU VGRX System Manual...
  • Page 384 Paraguay Spanish GMT-04:00 Peru Spanish GMT-05:00 Philippines English GMT+08:00 A-law Poland English GMT+01:00 Portugal Portuguese Qatar English GMT+03:00 Romania English GMT+02:00 Russia (Moscow, St. Petersburg) English GMT+03:00 Russia (Novosibirsk) English GMT+06:00 Russia (Vladivostok) English GMT+10:00 Matrix SETU VGRX System Manual...
  • Page 385 FSK Bellcore FSK Bellcore United States (Hawaii) English GMT-10:00 U-law FSK Bellcore FSK Bellcore Uzbekistan English GMT+05:00 Venezuela Spanish GMT-04:30 Vietnam English GMT+07:00 Yemen English GMT+03:00 Yugoslavia English GMT+02:00 Zambia English GMT+02:00 Zimbabwe English GMT+02:00 Matrix SETU VGRX System Manual...

  • Page 386: Call Progress Tones

    SETU VGRX to that of the country standard where it is installed. See the table for the CPTG Type (frequency and cadence of the different tones) supported by SETU VGRX. The table shows the CPTG Types supported for different countries.
  • Page 387 0.5on 0.5off Russia Continuous 0.8on 3.2off 0.4on 0.4off Saudi Continuous 1.2on 4.6off 0.5on 0.5off Arabia Singapore Continuous 425*24 0.4on 0.2off .75on .75off 0.4on 2.0off South Africa 400*33 Continuous 400*33 0.4on 0.2off .5on .5off 0.4on 2.0off Matrix SETU VGRX System Manual...
  • Page 388 0.5on 0.5off 1on 1off 425*50 0.1on 0.1off France 0.25on 1on 1off 0.1on 0.1off 0.25off Germany 0.20on 1on 1off 0.1on 0.1off 0.48off Greece 0.15on 1on 1off 0.1on 0.1off 0.15off India 0.25on 1on 1off 0.1on 0.1off 0.25off Matrix SETU VGRX System Manual...
  • Page 389 0.1on 0.1off 0.25off Spain 0.25on 1on 1off 0.1on 0.1off 0.25off Thailand 0.3on 0.3off 1on 1off 400*50 0.1on 0.1off Turkey 0.2on 0.2off 1on 1off 0.1on 0.1off .6on .2off 0.4on 1on 1off 350+440 0.1on 0.1off 0.35off 0.225on 0.525off Matrix SETU VGRX System Manual...
  • Page 390 0.1on 0.9off 400*25 0.1on 1.9off 0.15on 4.85off Indonesia 0.1on 0.9off 0.1on 1.9off 0.1on 2.9off Iran 0.1on 0.9off 0.1on 1.9off 0.1on 2.9off Iraq 0.1on 0.9off 0.1on 1.9off 0.1on 2.9off Israel 0.1on 0.9off 0.1on 1.9off 0.1on 2.9off Matrix SETU VGRX System Manual...
  • Page 391 0.1on 1.9off 0.1on 2.9off Type5 350+440 0.1on 0.9off 350+440 0.1on 1.9off 350+440 0.5on 0.5off 1.0on 5.0off Stuttered Dial Tone • Frequency: 425 Hz (applicable for all Regions) • Cadence (msec): 100-100-100-100-1000-1000 (applicable for all Regions) Matrix SETU VGRX System Manual...

  • Page 392: Ring Type

    Default values for all ring types for all the countries as per ETSI standard is programmed in the system. Ring Type table is shown below: The Ring Type is not set to default, if the system is set to default. Matrix SETU VGRX System Manual...

  • Page 393: Product Specifications

    Mobile Port To connect GSM/CDMA Network SIP Trunks To connect Internet Network for VoIP LAN Port To connect PC/Computers WAN Port To connect Internet Different Configurations supported in the SETU VGRX VoIP Mobile Sr. No. Configuration Radio Ports Channels Port...
  • Page 394 Tx Gain: -12dB to +6dB; Rx Gain: -12dB to +6dB Answer Signaling on FXS Battery Reversal Disconnect Signaling on FXS Battery Reversal and Open Loop Disconnect FXO Port Parameters Signaling Loop Start Connector RJ11 Off-hook Line Impedance 600/900/Complex Loop Limit 1200 Matrix SETU VGRX System Manual...
  • Page 395 Telephony features • Voice Calls using SIP proxy • Voice calls without using SIP proxy (Peer-to-Peer Calling) • Battery Reversal- Useful when some billing machine is connected to SETU VGRX • Black Listed Callers • Call Disconnect Tone • Call Forwarding •...
  • Page 396 Power Consumption: 15W Typical • Connector: 2-Pin DC Terminal Connector Environmental • Operating Temperature: 0°C to 45°C • Storage Temperature: -20°C to 70°C • Operating Humidity: 5-95% RH (Non-Condensing) • Storage Humidity: Max. 0-95% RH (Non-Condensing) Matrix SETU VGRX System Manual...

  • Page 397: Features At Glance

    To Accept the Waiting Call and Hold Current Call To Accept the Waiting Call and Release Current Call For Blind Transfer For Conference For Using Supplementary Services of Service Provider For Using Voice Mail of the Service Provider Matrix SETU VGRX System Manual...
  • Page 398 To Disconnect Call To release a Radio Port forcibly a. Dial # as end of dialing, if it has been configured by you or the system will wait till the expiry of the inter digit wait timer. Matrix SETU VGRX System Manual...

  • Page 399: System Commands

    System Commands Certain parameters of SETU VGRX can be configured by dialing System Commands from a telephone connected to the FXS Port. You can configure certain Network Parameters, like IP Address, Subnet Mask, Connection Type, set the system to default and also view current IP Address, Subnet Mask, Connection Type, DNS and Gateway Address by dialing System Commands.
  • Page 400 To view the Status of SIP Trunks, dial 27-SIP Trunk number-#* and go On-hook. SIP Trunk Number is from 1 to 9. The value of the parameter will be displayed on the LCD of the telephone instrument. • To exit programming mode, dial 00-#* Matrix SETU VGRX System Manual...

  • Page 401: How To Make The Telecom Earth

    Telecom Earth (Ground). Providing a separate Telecom Earth to the telecom equipment eliminates the possibility of any back-voltage on the earth. CO Line CO Line System Lightning Protective Earth Protectors Terminal Telecom Earth Matrix SETU VGRX System Manual...
  • Page 402 The Bus bar is a copper strip, 4 inches long with 6 screws and nuts mounted on it. It has to be fixed on the wall in the exchange room. • The earth wire of the Primary Protection Modules (PPM)/system should be connected to this Bus bar. • Water the earth at regular intervals. Matrix SETU VGRX System Manual...
  • Page 403 Make sure you comply with all applicable laws, regulations and guidelines. • Proper earthing is very important to protect the system from external noise and to reduce the risk of electrocution in the event of a lightning strike. Matrix SETU VGRX System Manual...

  • Page 404: Warranty Statement

    Matrix has been advised of the possibility of such damages or losses or for any claim by any other party.

  • Page 405: Disposal Of Products/Components After End-Of-Life

    If there is any legal obligation for disposal, you may check with local authorities to locate approved plastic recyclers in your area. After end-of-life of the Matrix products, if you are unable to dispose-off the products or unable to locate e-waste recyclers, you may return the products to Matrix Return Material Authorization (RMA) department.

  • Page 406: Regulatory Information

    Regulatory Information MILITARY Compliance SETU VGRX complies with the following MIL-STD-461F Standards: • MIL-STD-461F_CS101 • MIL-STD-461F_CS114 • MIL-STD-461F_CS115 • MIL-STD-461F_CS116 • MIL-STD-461F_CE102 • MIL-STD-461F_RE102 Please note that all the above mentioned tests are performed under specific lab conditions. Matrix SETU VGRX System Manual...
  • Page 407 ROHS Certificate Matrix SETU VGRX System Manual...

  • Page 408: Open Source Licensing Terms And Condition

    For example, if you distribute copies of such a program, whether gratis or for a fee, you must give the recipients all the rights that Matrix SETU VGRX System Manual...
  • Page 409 License and to the absence of any warranty; and give any other recipients of the Program a copy of this License along with the Program. You may charge a fee for the physical act of transferring a copy, and Matrix SETU VGRX System Manual...
  • Page 410 Sections 1 and 2 above provided that you also do one of the following: a) Accompany it with the complete corresponding machine-readable source code, which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange; or, Matrix SETU VGRX System Manual...
  • Page 411 Program subject to these terms and conditions. You may not impose any further restrictions on the recipients' exercise of the rights granted herein. You are not responsible for enforcing compliance by third parties to Matrix SETU VGRX System Manual...
  • Page 412 Free Software Foundation. If the Program does not specify a version number of this License, you may choose any version ever published by the Free Software Foundation. Matrix SETU VGRX System Manual...
  • Page 413 GNU General Public License as published by the Free Software Foundation; either version 2 of the License, or (at your option) any later version. This program is distributed in the hope that it will be useful, Matrix SETU VGRX System Manual...
  • Page 414 ---- Part 1: CMU/UCD copyright notice: (BSD like) ----- Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Matrix SETU VGRX System Manual...
  • Page 415 WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) ----- Matrix SETU VGRX System Manual...
  • Page 416 Neither the name of the Sun Microsystems, Inc. nor the names of its contributors may be used to endorse or promote Matrix SETU VGRX System Manual...
  • Page 417 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without Matrix SETU VGRX System Manual...
  • Page 418 IN NO EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR Matrix SETU VGRX System Manual...
  • Page 419 Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived Matrix SETU VGRX System Manual...
  • Page 420 ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Matrix SETU VGRX System Manual...

  • Page 421: Index

    Callee / Called party 3 Answer Signaling 49 Caller / Calling party 3 Answer Supervision 91 Calling Party Number Based 158 Applications of SETU VGRX 7 Caution 2 Authentication ID 155, 182 Certificate 205 Authentication Password 155, 182 Certificate Manager 278...
  • Page 422 Mobile Ports 244 Configuration Upgrade 328 SIP Trunks 244, 245 Configurations 385 Destination Port Determination on FXS Ports Configuring SETU VGRX 24 Connect Source Port when 183(Session Prog- DHCP Clients 366 ress) is received on SIP 182 Dial Plan 206...
  • Page 423 Local Certificate for WebServer 205 Open Source Licensing Terms and Condition Login Password for Jeeves 184 Login Password for System Commands 185 Overview of SETU VGRX LEDs 6 Maintenance 27 Ports and Connectors 5 Making a New Call using Access Code 319...
  • Page 424 SIP Provisional Timer 199 Printing Call Detail Record Report 292 SIP Registration 155 Product Specifications 385 SIP TCP Port 199 Protect SETU VGRX and Yourself 11 SIP TLS Port 199 Battery 13 SIP Transport 228 Warning for RF Safety 14...
  • Page 425 Unconnected Calls Record Delete Timer 196 User 3 Viewing Call Detail Report 292 VLAN/CoS 42 VMS Debug 397 VoIP Parameters 387 VoIP Silence Detection 195 VoIP Silence Disconnect Timer 195 Wait for Answer 214 WAN (Ethernet) Port 365 WAN Port 6 Warning 2 Warranty Statement 396 Web Server Access from WAN 203...
  • Page 426 MATRIX COMSEC Head Office 394-GIDC, Makarpura, Vadodara - 390010, India. Toll Free No:18002587747 E-mail: Customer.Care@MatrixComSec.com www.MatrixTeleSol.com...

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