Cisco 8831NR Administration Manual page 131

Troubleshooting and Maintenance
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Call, Device, and Network Information
You can view call, device, and network information through the Applications menu, or remotely through each
conference phone web page. You can use this information to monitor the operation of a conference phone to
assist with troubleshooting.
Related Topics
Troubleshooting
Use the following sections to troubleshoot problems with the conference phone.
Startup Problems
After installing a conference phone into your network and adding it to Cisco Unified Communications Manager,
the conference phone should start up as described in
phone does not start up properly, see the following sections for troubleshooting information.
Cisco Unified IP Phone Does Not Go Through the Normal Startup Process
Problem
When you connect a conference phone into the network port, the conference phone should go through its
normal startup process, and the LCD screen should display information.
Call, Device, and Network Information, on page 121
Troubleshooting, on page 121
Maintenance, on page 134
Model Information, Status, and
Remote Monitoring, on page 111
Cisco Unified IP Conference Phone 8831 and 8831NR Administration Guide
C H A P T E R
Statistics, on page 105
IP Phone Startup Verification, on page
12
53. If the conference
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