Troubleshooting; Identify The Problem; Error And Maintenance Messages - Develop ineo 5020i User Manual

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Troubleshooting

Use this section to resolve problems you may encounter when using your machine.

Identify the Problem

Even if there seems to be a problem with your machine, you can correct most problems yourself.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on.
• All of the machine's orange protective parts have been removed.
• The access point, router, or hub is turned on and its link indicator is blinking.
• Paper is inserted correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer.
Find the Error
Using the LCD

Error and Maintenance Messages

The most common error and maintenance messages are shown in the table.
Error Message
2-sided Disabled
Cause
The back cover of the
machine is not closed
completely.
The 2-sided tray is not
installed completely.
Find the Solution
1. Follow the messages on the LCD.
2. See the instructions in the following table.
3. If you cannot resolve the error, see the
User's Guide.
Action
Close the back cover of the machine
until it locks in the closed position.
Install the 2-sided tray firmly in the
machine.
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