Develop ineo 5020i User Manual
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Develop ineo 5020i User Manual

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ineo 5020i/4020i

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  • Page 1 Dynamic balance www.develop.eu Quick Guide ineo 5020i/4020i...
  • Page 2 User's Guides Which Guide? What's in It? Safety Information Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations. Installation Follow the instructions for setting up your machine, and installing the drivers and software for the operating system User's Guide and connection type you are using.
  • Page 3 Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING Improper handling can cause serious injury or death. CAUTION Improper handling can cause minor injury or damage to houses and property. IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality.
  • Page 4 Note User's Guide may not be reproduced in part or in full without permission. Information included in User's Guide is subject to change without notice.

  • Page 5: Table Of Contents

    Table of Contents General Information .................... 1 Control Panel Overview.....................1 Touchscreen LCD Overview ..................3 How to Navigate the Touchscreen LCD..............4 Access Generic Utilities (Windows)................6 Uninstall the Software (Windows)..............6 Initial Setup........................7 Set the Date and Time ..................7 Adjust the Machine's Volume................7 Paper Handling ....................
  • Page 6 Set Your Station ID ..................26 Set Telephone Line Compatibility for Interference and VoIP Systems...27 Receive Modes ....................27 Choose the Correct Receive Mode..............29 Set the F/T Ring Time (Fast Double-ring)............30 Set the Number of Rings Before the Machine Answers (Ring Delay) ...30 Store Numbers ......................31 Store Address Book Numbers ...............31 Change or Delete Address Book Names or Numbers ........31...

  • Page 7: General Information

    General Information Control Panel Overview 1. ID Card Reader (available only for ineo 5020i) You can use card authentication by touching the ID card to the Reader on the control panel. 2. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen.
  • Page 8 When the WiFi light is on, your machine is connected to a wireless access point. When the WiFi light blinks, the wireless connection is down, or your machine is in the process of connecting to a wireless access point. (For Ad-Hoc mode) The WiFi LED is always off.

  • Page 9: Touchscreen Lcd Overview

    Touchscreen LCD Eight Shortcuts tabs are available with six Shortcuts on each Shortcuts tab. A total Overview of 48 Shortcuts are available. You can select from two types of screens to set the Home screen: Function screens and Shortcuts screen. When a Function screen is displayed, swipe left or right or press d or c to display the other Function screens.

  • Page 10: How To Navigate The Touchscreen Lcd

    Warning icon (Toner) Displays the remaining toner life. Press to access the [Toner] menu. (Settings) Press to access the [Settings] menu. If Setting Lock has been turned on, a lock icon appears on the LCD. You must unlock the machine to change settings. The warning icon appears when there 5.
  • Page 11 Press [All Settings]. Press Swipe up or down or press a or b to display the [General Setup] option, and then press [General Setup]. Swipe up or down or press a or b to display the [LCD Settings] option, and then press [LCD Settings]. Press [Backlight].

  • Page 12: Access Generic Utilities (Windows)

    Access Generic Utilities Uninstall the Software (Windows) (Windows) Generic Utilities is an application launcher Launch (Generic Utilities). that offers convenient access to all applications installed on your computer. Click the drop-down list, and then select your model name (if not already Do one of the following: selected).

  • Page 13: Initial Setup

    Initial Setup a mistake, or after you send or receive a fax. • [Speaker] Set the Date and Time Adjust the speaker volume. Swipe up or down or press a or b to Press [Settings] > [All display the [Off], [Low], [Med] or Settings] >...

  • Page 14: Paper Handling

    Paper Handling Load Paper Load Paper in the Paper Tray • If the Check Size setting is set to On and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper size.
  • Page 15 Load paper in the paper tray with the Make sure the paper is below the printing surface face down. maximum paper mark (b b b). When you use Letterhead or Preprinted Overfilling the paper tray will cause paper, load the paper in the correct paper jams.

  • Page 16: Load Paper In The Multi-Purpose Tray (Mp Tray)

    Load Paper in the Pull out the MP tray support (1) and unfold the flap (2). Multi‑purpose Tray (MP Tray) When you load a different size and type of paper in the tray, you must change the Paper Size and Paper Type settings in the machine or on your computer, also.

  • Page 17: Change The Check Paper Size Setting

    Paper Orientation for Change the Check Paper Letterhead and Preprinted Size Setting Paper When you turn on your machine's Check Size For 1-sided printing setting, the machine displays a message when you remove a paper tray or load paper using the MP tray, asking if you changed the paper size and paper type.

  • Page 18: Change The Paper Size And Paper Type

    Change the Paper Size Using Special Paper and Paper Type Always test paper samples before purchasing them to ensure desirable performance. When you change the size and type of the • DO NOT use inkjet paper; it may cause a paper you load in the tray, you must change paper jam or damage your machine.

  • Page 19: Print

    Print Print from Your Computer Print a Document Print on Envelopes, Thick Paper or Labels For labels, thick paper, and envelopes, set When the back cover (face up output tray) is the paper size and paper type in the printer pulled down, the machine has a straight paper before printing the document.
  • Page 20 Open the paper stopper. the paper guide on the right side has a lever, press it and slide the paper guide. On the front of the machine, open the MP tray and lower it gently. Load paper or labels in the MP tray. Pull out the MP tray support (1) and unfold the flap (2).

  • Page 21: Copy

    Copy Copy a Document Press [Copy]. The LCD displays: Make sure you have loaded the correct size paper in the paper tray. Do one of the following: • Place the document face up in the ADF. (If you are copying multiple pages, we recommend using the ADF.) Change the copy settings, if needed.
  • Page 22 • Current setting indications Press the following icons to change these settings for the next copy only. [Enlarge/Reduce] [2-sided Copy] [Density] [Tray Use] Press [Start]. To stop copying, press...

  • Page 23: Copy Settings

    Copy Settings Copy Options To change Copy settings, press [Options]. Menu selections Options Quality Select the copy quality for your type of document. Enlarge/Reduce 100% Enlarge Select an enlargement ratio for the next copy. Reduce Select a reduction ratio for the next copy.
  • Page 24 Menu selections Options Page Layout Make N in 1 or 2 in 1 ID copies. 4 in1 2-sided Copy Select to copy on both sides of the paper. 1-sided → 2-sided 2-sided → 2-sided The available options will vary depending on your model. 2-sided Copy Page Layout Select long edge binding or short edge binding.

  • Page 25: Copy Multiple Pages On Both Sides Of The Paper

    Copy Multiple Pages on Do one of the following: Both Sides of the Paper • Place the document face up in the ADF. (If you are copying multiple pages, • You must choose a layout option before we recommend using the ADF.) you can start 2-sided copying.

  • Page 26: Copy A 2-Sided Document Using The Adf

    Copy a 2-sided Document Using the ADF Press [Start] to scan the page. Related Models: ineo 5020i If you are using the ADF, the machine feeds and scans the pages and starts When you use the ADF to copy a 2-sided printing.

  • Page 27: Copy A 2-Sided Document Using The Scanner Glass

    Copy a 2-sided Document Copy an ID Card Using the Scanner Glass Use the [2 in 1 ID Copy] feature to copy both sides of an identification card onto one Related Models: page, keeping the original card size. ineo 4020i •...
  • Page 28 After the machine has scanned the first side, turn over the identification card. Press [Continue] to scan the other side.

  • Page 29: Scan

    Scan Scan from Your Click Start > All Programs > Computer (Windows) Generic > Generic Utilities, and then click the drop-down list and select your model name (if not already selected). There are several ways you can use your Click Scan in the left navigation bar, and computer to scan photos and documents on then click ControlCenter4 Link.

  • Page 30: Scan Using The Scan Button On Your Machine

    Scan Using the Scan Click the File button. The scan settings dialog box appears. Button on Your Machine Scan Using the Scan Button on the Machine Do one of the following: • Place the document face up in the ADF. (If you are scanning multiple pages, we recommend using the ADF.) Change the scan settings if needed, and...
  • Page 31 Select the scan settings you want to Swipe left or right or press d or c to display the Scan mode icon. change: The icon is highlighted and moves to the • [2-sided Scan] middle of the LCD. • [Scan Settings] •...

  • Page 32: Fax

    Before Faxing Set Your Station ID Press Set the machine to print your Station ID and Related Information the fax's date and time at the top of each fax you send. • How to Enter Text on Your Machine on page 55 Press [Settings] >...

  • Page 33: Set Telephone Line Compatibility For Interference And Voip Systems

    Set Telephone Line Receive Modes Compatibility for Some receive modes answer automatically Interference and VoIP (Fax Only Mode and Fax/Tel Mode). You may want to change the Ring Delay before using Systems these modes. Fax Only Mode Problems sending and receiving faxes due to ([Fax] or [Fax Only] in the machine's possible interference on the telephone line may be solved by reducing the modem speed...
  • Page 34 External TAD Mode ([External TAD] in the machine's menu) External TAD Mode lets an external answering device manage your incoming calls. Incoming calls will be handled in the following ways: • Faxes will be received automatically. • Voice callers can record a message on the external TAD.

  • Page 35: Choose The Correct Receive Mode

    Choose the Correct Receive Mode You must choose a Receive Mode depending on the external devices and telephone services you have on your line. By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you select the correct mode.

  • Page 36: Set The F/T Ring Time (Fast Double-Ring)

    Set the F/T Ring Time (Fast Set the Number of Rings Double-ring) Before the Machine Answers (Ring Delay) When you set the Receive Mode to Fax/Tel Mode, if the call is a fax, your machine will When somebody calls your machine, you will automatically receive it.

  • Page 37: Store Numbers

    Store Numbers Press [Fax] > [Address Book] > [Edit]. Store fax and telephone numbers in the machine for quick dialling and broadcasting faxes to groups. When you dial a stored Do one of the following: number, the LCD displays the number. •...

  • Page 38: Telephone Services And External Devices

    Telephone Services and External Devices You may be able to use the following services and connections with your machine. These are summaries of ways to connect your machine. For more information about each topic, see the User's Guide. Voice Mail press # 5 1 to take the call on an extension telephone.

  • Page 39: Send And Receive A Fax Using Your Machine

    Send and Receive a Fax Using Your Machine Send a Fax Do one of the following: • Place the document face up in the ADF. (If you are faxing multiple pages, we recommend using the ADF.) • Using the Address Book Press [Address Book], and then do one of the following:...
  • Page 40 Press [Fax Start]. The machine scans and sends the document. If you placed the document on the scanner glass, follow the instructions in the table. Option Description To scan the next page, press the Yes option, and then place the next page on the scanner glass.

  • Page 41: Fax Using Your Computer (Pc-Fax)

    Fax Using Your Computer (PC-FAX) Send Faxes from Your Receive Faxes on Your Computer Computer (Windows only) Use PC-FAX software to receive faxes on The PC-FAX feature lets you send a file, your computer, screen them, and print only created in any application on your computer, those faxes you want.
  • Page 42 Do one of the following: • (Windows 7) Click Start > All Programs > Generic > Generic Utilities. Click the drop-down list and select your model name (if not already selected). Click PC-FAX in the left navigation bar, and then click Receive.

  • Page 43: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on. •...
  • Page 44 Error Message Cause Action Cartridge Error The toner cartridge is not Remove the toner cartridge and imaging installed correctly. unit assembly. Take out the toner cartridge, and put it back in the imaging unit again. Reinstall the toner cartridge and imaging unit assembly in the machine.
  • Page 45 Error Message Cause Action Jam 2-sided The paper is jammed in Remove the 2-sided tray and open the the 2-sided tray or inside back cover to pull out all jammed paper. the back cover. Jam Inside The paper is jammed Open the front cover, remove the toner inside the machine.
  • Page 46 Error Message Cause Action No Paper The machine failed to Do one of the following: feed paper from the No Paper T1 • Refill paper in the paper tray indicated paper tray. indicated on the LCD. Make sure the No Paper T2 paper guides are set to the correct No Paper T3 size.
  • Page 47 Error Message Cause Action Paper Low The paper tray is nearly Refill the paper in the paper tray empty. indicated on the LCD. Paper Low T1 Paper Low T2 Paper Low T3 Print Data Full The machine’s memory is Press and delete the previously full.
  • Page 48 Error Message Cause Action Size Error The paper size defined in Choose a paper size supported by the the printer driver is not defined tray. supported by the defined tray. Size Error 2-sided The paper size specified Press (if required). in the machine's paper size setting is not Load the correct size of paper in the tray...

  • Page 49: Fax And Telephone Problems

    Fax and Telephone Problems If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labelled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall socket. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.

  • Page 50: Troubleshooting For Other Fax Problems

    Troubleshooting for Other Fax Problems Difficulties Suggestions Cannot send a fax. Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine. If you subscribe to DSL or VoIP services, contact your service provider for connection instructions.
  • Page 51 Difficulties Suggestions Vertical black lines Black vertical lines on faxes you send are typically caused by dirt or when sending. correction fluid on the glass strip. For more detailed information, see the User's Guide: Clean the Scanner.

  • Page 52: Print Or Scan Problems

    Print or Scan Problems If the problem still remains after trying all the above, try the following: For a USB interface connection If you cannot print or scan a document, • Change the USB cable for a new check the following: one.

  • Page 53: Document And Paper Jams

    Document and Paper Jams Find the Jammed Document Clear the Document Jam or Paper If your document or paper jams inside the The Document is Jammed in the Top of the machine, the LCD message will help you to find it. Open the ADF cover.

  • Page 54: Clear The Paper Jam

    Remove Small Paper Scraps Jammed in Clear the Paper Jam the ADF Always remove the remaining paper from the Insert a strip of stiff paper, such as paper tray and straighten the stack when you cardstock, into the ADF to push any are adding new paper.
  • Page 55 Paper is Jammed in the MP tray Paper is Jammed in the Paper Tray If the machine's control panel indicates that If the machine's control panel indicates that there is a jam in the machine's MP tray, follow there is a jam in the paper tray, follow these these steps: steps: Remove the paper from the MP tray.
  • Page 56 Fan the stack of paper to prevent further Paper is Jammed in the Back of the jams, and slide the paper guides to fit Machine the paper size. If the machine's control panel indicates that there is a jam in the back (Rear) of the machine, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the...
  • Page 57 Paper is Jammed inside the WARNING Machine HOT SURFACE If the machine's control panel indicates that The machine's internal parts will be extremely there is a jam inside the machine, follow these hot. Wait for the machine to cool down before steps: touching them.
  • Page 58 Close the front cover. WARNING HOT SURFACE The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching them. Pull out the jammed paper slowly. Install the toner cartridge and imaging unit assembly into the machine.
  • Page 59 Paper is Jammed in the 2-sided Pull the jammed paper out of the machine or out of the 2‑sided tray. Tray If the machine's control panel indicates that there is a jam in the 2-sided paper tray, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 60 If paper is not caught inside the 2-sided Put the 2-sided tray firmly back in the tray, open the back cover. rear of the machine. Put the paper tray firmly back in the front of the machine. WARNING HOT SURFACE The machine's internal parts will be extremely hot.

  • Page 61: Appendix

    Appendix How to Enter Text on Your Machine • When you must enter text on your machine, a keyboard appears on the LCD. • The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the operation you perform. •...
  • Page 62 • Press for each character you want to erase, or press and hold to erase all the characters. Related Information • Set Your Station ID on page 26...

  • Page 63: Index

    Index paper ..........48 Address Book changing .........31 Labels..........13 storing ..........31 LCD (Liquid Crystal Display)..1, 3, 4 using..........33 ADF (Automatic Document Feeder)..........15, 19, 20, 24, 33 Automatic Maintenance messages.......37 fax receive......... 27, 29 Multi-purpose Tray......10, 13 Control Panel Overview......1 Paper Copy............ 15 how to load ........8 settings..........17 Print.............
  • Page 64 www.develop.eu...

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