Repair Regulations - DAQ system PCIe-FRM24 C User Manual

A-2 Repair Regulations
Thank you for purchasing a DAQSYSTEM product. Please refer to the following regarding
Customer Service regulated by DAQSYSTEM.
(1) Read the user manual and follow the instructions before using the DAQSYSTEM product.
(2) When returning the product to be repaired, please write down the symptoms of the failure and
send it to the head office.
(3) All DAQSYSTEM products have a 1-year warranty.
-. Warranty period counts from the date the product is shipped from DAQSYSTEM.
-. Peripherals and third-party products not manufactured by DAQSYSTEM are covered by the
manufacturer's warranty..
-. If you need repairs, please contact the Contact Point below..
(4) Even during the warranty period, repairs are charged in the following cases..
① Failure or damage caused by use without following the user's manual
② Failure or damage caused by customer's negligence during product transportation after
purchase
③ Failure or damage caused by natural phenomena such as fire, earthquake, flood, lightning,
pollution, or power supply exceeding the recommended range
④ Failure or damage caused by inappropriate storage environment (e.g. high temperature, high
humidity, volatile chemicals, etc.)
⑤ Breakdown or damage due to unreasonable repair or modification
⑥ Products whose serial number has been changed or removed intentionally
⑦ If DAQSYSTEM determines that it is the customer's fault for other reasons
(5) Shipping costs for returning the repaired product to DAQSYSTEM are the responsibility of the
customer.
(6) The manufacturer is not responsible for any problems caused by misuse, regardless of our
warranty terms.
PCIE-FRM24_C User's Manual
45