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Contact
16 Contact
If you have technical problems concerning our products, contact the SMA Serviceline. We require the
following information in order to provide you with the necessary assistance:
• The current firmware version of the Sunny WebBox
• Serial number and hardware version of the Sunny WebBox.
• Type of communication interface between Sunny WebBox and the inverters.
• Type and serial numbers of the inverters connected to the plant.
SMA Solar Technology America, LLC
6020 West Oaks Blvd, Ste 300
Rocklin, CA 95765
Tel. +1 916 625 0870
Tel. +1 877-MY SMA TECH
Tel. +1 877 697 6283 (Toll free, available for USA, Canada and Puerto Rico)
Fax +1 916 625 0871
Service@SMA-America.com
www.SMA-America.com
SMA Solar Technology Canada Inc.
2425 Matheson Blvd E
8th Floor
Mississauga, ON L4W 5K5
Canada
Tel. +1 877 506 1756 (Toll free for Canada)
Service@SMA-Canada.ca
www.SMA-Canada.ca
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SWebBox20-eng-IUS111411
SMA America, LLC
Installation Guide
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