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Service Functions
8.4 Resetting the Sunny WebBox Using the Reset Button
You can reset the Sunny WebBox through a small hole in the rear side of the Sunny WebBox, behind
which the Reset button is hidden. For this to be done, the Sunny WebBox must have electrical power.
Data backup
Before you reset the Sunny WebBox, take note of all settings such as network or portal
settings if necessary. In addition save the PV plant data, for example via the SD card or the
FTP download, in order to avoid data losses.
Depending on how long you press the Reset button, the Sunny WebBox performs the actions listed in
the following table.
Duration
1 - 5 seconds
5 - 15 seconds
15 - 30 seconds
1. Use a sharp object to press the hidden reset button
through the hole.
☑ The Sunny WebBox is reset.
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SWebBox20-eng-IUS111411
Action
Reset the passwords to the delivered status. All other settings and
PV plant data will be saved.
Reset the network settings to the delivered status. All other settings
and PV plant data will be saved.
Resets all settings (event memory, network settings, modem
settings, portal settings and passwords) of the Sunny WebBox
back to the delivered status. PV plant data will be fully deleted.
SMA America, LLC
Installation Guide
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