SMA SUNNY WEBBOX with Bluetooth User Manual
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SMA SUNNY WEBBOX with Bluetooth User Manual

Plant monitoring device with bluetooth wireless technology
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See also: User Manual , Installation Manual
Device for Plant Monitoring
®
SUNNY WEBBOX with Bluetooth
Wireless Technology
User Manual
SWebBox20-eng-BUS111312 | Version 1.2
US
CA

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Summary of Contents for SMA SUNNY WEBBOX with Bluetooth

  • Page 1 Device for Plant Monitoring ® SUNNY WEBBOX with Bluetooth Wireless Technology User Manual SWebBox20-eng-BUS111312 | Version 1.2...
  • Page 3 All such warranties are expressly disclaimed. Neither SMA America, LLC nor its distributors or dealers nor SMA Solar Technology Canada Inc. nor its distributors or dealers shall be liable for any indirect, incidental, or consequential damages under any circumstances.

  • Page 4: Important Safety Instructions

    A warning describes a hazard to equipment or personnel. It calls attention to a procedure or practice, which, if not correctly performed or adhered to, could result in damage to or destruction of part or all of the SMA equipment and/or other equipment connected to the SMA equipment or personal injury. DANGER DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
  • Page 5 SMA America, LLC Important Safety Instructions Other symbols in this document In addition to the safety and hazard symbols described on the previous pages, the following symbol is also used in this installation guide: Information This symbol accompanies notes that call attention to supplementary information that you must know and use to ensure optimal operation of the system.
  • Page 6 SMA assumes no responsibility for the compliance or noncompliance with such laws or codes in connection with the installation of the system monitoring. For all repair and maintenance, always return the unit to an authorized SMA Service Center. ®...

  • Page 7: Table Of Contents

    SMA Grid Guard ........
  • Page 8 Determining the WAN IP address..... . . 35 Activating/Deactivating SMA Grid Guard Mode ..36 Configuring the Sunny WebBox .
  • Page 9 SMA America, LLC Table of Contents 6.5.3 Activating/Deactivating DHCP ........45 6.5.4...
  • Page 10 Table of Contents SMA America, LLC Updating the Firmware for Sunny WebBox ....62 8.1.1 Notes ............62 8.1.2...

  • Page 11: Information On This Manual

    Wireless Technology can be found in the download area at www.SMA-America.com. 1.4 Nomenclature Within this document, SMA America Production, LLC and SMA Solar Technology Canada Inc. are referred to in the following as SMA. ® In this document the Sunny WebBox with Bluetooth is referred to in the following as Sunny WebBox.

  • Page 12: The Sunny Webbox

    2 The Sunny WebBox As the central communication interface, the Sunny WebBox connects the PV plant and its operator. Additionally, the Sunny WebBox collects and documents all data from the connected SMA Bluetooth devices, thus permitting interruption-free monitoring. Amongst other things, you can use the extensive functions of the Sunny WebBox to automatically...

  • Page 13: Function Overview

    SMA America, LLC The Sunny WebBox 2.1 Function Overview The most important functions of the Sunny WebBox with Bluetooth Wireless Technology at a glance: Plant communication • Wireless control of the PV plant with Bluetooth Wireless Technology External System Communication • Ethernet network 10/100 Mbit Integrated Web Server •...

  • Page 14: Basic Of The Sunny Webbox

    Basic of the Sunny WebBox SMA America, LLC 3 Basic of the Sunny WebBox 3.1 User Interface The user interface permits quick access to all important information about the PV plant and its devices. Item Description Meaning Icon Bar The icon bar gives you quick access to the main functions of the Sunny WebBox.

  • Page 15: Icon Bar

    Upon logging on to the Sunny WebBox additionally: • Information on the password status • Information on the device update • SMA Grid Guard (only installers) • Current user group • Connection status to the PV plant • Current date and time 3.1.1 Icon Bar...

  • Page 16: Plant Tree

    3.1.2 Plant Tree From the plant communication perspective, a PV plant is made up of several devices which are connected to each other via the same communication type (e.g. SMA Bluetooth). View of a Bluetooth Plant The physical structure of the plant (A) is represented by the plant tree in the Sunny WebBox. In addition, all the devices in a plant (including the Sunny WebBox) are displayed underneath the plant (B).

  • Page 17: Device Menu

    SMA America, LLC Basic of the Sunny WebBox 3.1.3 Device Menu The device menu shows the settings options and instantaneous values of a given device. The device must first be selected in the plant tree. The menu items change according to the device selected.

  • Page 18: Spot Values

    Basic of the Sunny WebBox SMA America, LLC Plant View If a plant is selected in the plant tree, the overview page displays the following data for the entire PV plant: • Data of all inverters in the PV plant: –...
  • Page 19 SMA America, LLC Basic of the Sunny WebBox Certain values from the individual devices in a device class are combined (e.g., total power (A)). Depending on the type of value, a meaningful aggregate for the device class is displayed: Symbol...

  • Page 20: Settings

    Basic of the Sunny WebBox SMA America, LLC 3.1.6 Settings All parameters of the device or plant selected in the plant tree are displayed in the device menu "Settings". For numerical values the permissible parameter limits are displayed in brackets after the value.

  • Page 21: Events

    SMA America, LLC Basic of the Sunny WebBox If different values are set for devices in the same device class, this is indicated in editing mode by an empty field (A). The different options are shown in selection menus. The number of devices set to each option is shown in brackets.
  • Page 22 Basic of the Sunny WebBox SMA America, LLC Priority of Events The event priorities are as follows: Symbol Meaning This type of event can only be remedied through intervention at the device by the installer. Please contact your installer with the device serial number and the event number.

  • Page 23: Updates

    3.2 Security and Password Concept 3.2.1 User Groups As a rule, SMA distinguishes between two user groups: user and installer. Installers can also undertake additional settings on devices after entering the SMA Grid Guard code. The user groups have the following rights:...

  • Page 24: Plant Password

    SMA Grid Guard code. Installer with SMA Grid Guard The installer can change SMA Grid Guard parameters for devices. rights 3.2.2 Plant Password The plant password for the respective user group is the same for all devices in a plant. After logging in with the plant password (User/Installer), you can simultaneously configure several devices in your plant.

  • Page 25: Strength Of Passwords

    SMA Grid Guard password. In order to change SMA Grid Guard parameters, you will need to be logged in as an installer and you will need your personal SMA Grid Guard password, which you can obtain from SMA Solar Technology. The application form for the personal access code is located in the download area at www.SMA-America.com, in the "Data sheet"...

  • Page 26: Password Forgotten

    – Send the application form by fax (see section 12 ”Contact” (page 87)) – Send the application form by mail (see section 12 ”Contact” (page 87)). ☑ The SMA Serviceline will check your application and send you the requested PUKs. Unlocking the inverter using PUK Unlocking several inverters using PUK Each PUK can only be used for 1 inverter and 1 user group.

  • Page 27: Symbols

    2. Enter the IP address of the Sunny WebBox into the address bar and press enter. 3. In the "User" field, enter the user group for which the SMA Serviceline generated the PUK. 4. Enter the PUK in the "Password" field.
  • Page 28 Includes parameters that affect the grid and which in part are protected by the personal SMA Grid Guard password. Equipment & device control system Includes parameters for devices that must fulfill special requirements for feeding into the medium voltage level. The parameters are protected by the personal SMA Grid Guard password. SWebBox20-eng-BUS111312 User Manual...
  • Page 29 SMA America, LLC Basic of the Sunny WebBox Symbol Meaning Plant communication All values which define communication between communication devices and the plant. Data Recording All values that affect data recording for the device (storage location, storage intervals, storage format).

  • Page 30: Logging In And Out Of The Sunny Webbox

    Logging in and out of the Sunny WebBox SMA America, LLC 4 Logging in and out of the Sunny WebBox 4.1 Logging into the Sunny WebBox Unauthorized Access to your PV Plant The plant password protects your plant from unauthorized access to the plant devices.

  • Page 31: Operation

    SMA America, LLC Operation 5 Operation 5.1 Plant View 5.1.1 Plant Status Symbol Status Meaning Neutral The status of the plant is unknown and is currently being updated. All plant devices are working as prescribed. Warning At least one device in the plant is displaying the "Warning" status. No device is displaying the "Failure"...

  • Page 32: Setting Parameters For A Device Class

    Operation SMA America, LLC 5.1.2 Setting Parameters for a Device Class A device class refers to devices of the same type. You can configure all the devices in a device class simultaneously. It is not possible to configure different device classes at the same time. Save the changes made to one device class before processing another device class.

  • Page 33: Device View

    SMA America, LLC Operation 5.2 Device View 5.2.1 Device status The device is in a specific status. The status is displayed via the symbols in the plant tree and on the device's overview page. Symbol Status Meaning Neutral The status of the device is currently being updated.

  • Page 34: Adjusting The Device Password To The Plant Password

    Operation SMA America, LLC 5.3 Adjusting the Device Password to the Plant Password If the password of a device is different from the plant password, the device will be displayed with a padlock in the plant tree. This may occur, for example, when a new device is added to an existing plant.

  • Page 35: Determining The Wan Ip Address

    SMA America, LLC Operation 5.5 Determining the WAN IP address You can determine the WAN (wide area network) IP address via the parameter group or the SD card (see section 8.5 ”Determining Current Settings of the Sunny WebBox via the SD Card” (page 74)).

  • Page 36: Activating/Deactivating Sma Grid Guard Mode

    3. Enter your password in the "Individual access code" field. You can obtain the password from SMA (see page 25). 4. Select [OK]. ☑ The SMA Grid Guard code is now set. You can now edit all devices which are indicated with the SMA Grid Guard symbol. SWebBox20-eng-BUS111312...

  • Page 37: Deactivating Sma Grid Guard Mode

    The blocking code is not supported by inverters with SMA Bluetooth Piggy-Back. – If the SMA Grid Guard mode remains active, log out of the Sunny WebBox user interface and log back in again after 2 minutes (see section 4 ”Logging in and out of the Sunny WebBox”...

  • Page 38: Configuring The Sunny Webbox

    If you are logged in as an installer, you have the same rights as normal users, but can also set or alter parameters that affect the functionality of the plant. In addition, the "Installer" user group can reset the user's plant password and can change SMA Grid Guard parameters.

  • Page 39: Plant Time

    SMA America, LLC Configuring the Sunny WebBox 6.2 Plant time 6.2.1 Information on the Plant time The date and time of a PV plant is referred to as plant time. When operating your Bluetooth PV plant with the Sunny WebBox, all the connected Bluetooth devices adopt the plant time of the Sunny-WebBox.

  • Page 40: Setting Date And Time

    Configuring the Sunny WebBox SMA America, LLC 6.2.2 Setting Date and Time Automatic Time Synchronization You can also synchronize the plant time automatically via the Internet (see section 6.2.4 ”Activating/Deactivating Automatic Time Synchronization” (page 41)). 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings"...

  • Page 41: Activating/Deactivating Automatic Time Synchronization

    SMA America, LLC Configuring the Sunny WebBox 6.2.4 Activating/Deactivating Automatic Time Synchronization Activating Automatic Time Synchronization 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings" on the toolbar. 2. Select the "Device > Time settings" parameter group.

  • Page 42: Setting The Language

    Configuring the Sunny WebBox SMA America, LLC 6.3.2 Setting the Language 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings" on the toolbar. 2. Select the "Device > Country settings" parameter group.

  • Page 43: Setting The Unit Of Temperature

    SMA America, LLC Configuring the Sunny WebBox 6.3.5 Setting the Unit of Temperature 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings" on the toolbar. 2. Select the "Device > Country settings" parameter group.

  • Page 44: Ethernet Network

    It is recommended to use the Sunny WebBox Assistant for the commissioning of the Sunny WebBox and for the integration into a network. You can download the Sunny WebBox Assistant at www.SMA-America.com. You can assign static network settings to the Sunny WebBox or obtain these dynamically via a DHCP server.

  • Page 45: Activating/Deactivating Dhcp

    SMA America, LLC Configuring the Sunny WebBox 6.5.3 Activating/Deactivating DHCP The Sunny WebBox can obtain its network settings via a DHCP server (Dynamic Host Configuration Protocol server). If activated, the IP address, subnet mask, gateway and DNS server are obtained automatically from the DHCP server during the start of the Sunny WebBox. Use the Sunny WebBox Assistant to find the Sunny WebBox in your network.

  • Page 46: Proxy Server

    Configuring the Sunny WebBox SMA America, LLC 6.5.4 Proxy Server If there is a proxy server in your network, enter the proxy settings here. The Proxy settings of the Sunny WebBox are used for connection to the Sunny Portal and for firmware updates to the Sunny WebBox or the devices in your PV plant.

  • Page 47: Setting The Http Port

    SMA America, LLC Configuring the Sunny WebBox 6.5.5 Setting the HTTP Port Adjusting the network ports Changing the ports is only necessary in rare cases. Before adjusting the ports, contact your network administrator. The HTTP port is the network port under which the Sunny WebBox user interface is available. Port 80 is the default port here.

  • Page 48: Data Recording

    Configuring the Sunny WebBox SMA America, LLC 6.6 Data Recording 6.6.1 Information on Data Recording The Sunny WebBox can export the collected data from the PV plant in various data formats and make these available via the integrated FTP server or SD card.

  • Page 49: Csv Files

    SMA America, LLC Configuring the Sunny WebBox 6.6.2 CSV Files Information on CSV Files The Sunny WebBox saves the collected data of the PV plant into the relevant daily CSV file every 5 minutes. The content of the existing data is added to this. Individual data is always separated by a semicolon in the file.

  • Page 50: Xml Files

    Configuring the Sunny WebBox SMA America, LLC 6.6.3 XML files Information on XML Files The Sunny WebBox saves the collected data of the PV plant into a XML file every 5 minutes. In order to reduce the quantity and amount of data, every 15 minutes the XML files to be added are automatically compressed into a ZIP file and saved onto the integrated FTP server or the SD card.

  • Page 51: Setting Measurement Names In Your Local Language

    SMA America, LLC Configuring the Sunny WebBox Deactivating Data Export in XML Format 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings" on the toolbar. 2. Select the "Data Recording > Export" parameter group.

  • Page 52: Managing Plant Data

    (e.g. via Sunny Portal, FTP Push, the integrated FTP server or an SD card). SMA devices provide various instantaneous values and parameters depending on the device type, which can be displayed and processed via the Sunny WebBox depending on user group.

  • Page 53: Registering Sunny Webbox In The Sunny Portal

    SMA America, LLC Managing Plant Data 7.2.2 Registering Sunny WebBox in the Sunny Portal 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings" on the toolbar. 2. Select the "Sunny Portal > User settings" parameter group.

  • Page 54: Activating/Deactivating Sunny Portal

    Managing Plant Data SMA America, LLC 7.2.3 Activating/Deactivating Sunny Portal Activating Data Transmission to the Sunny Portal The transmission of data only takes place if you are logged out of the Sunny WebBox user interface. Logging in to the user interface of the Sunny WebBox is possible at all times.

  • Page 55: Testing The Connection To Sunny Portal

    SMA America, LLC Managing Plant Data 7.2.4 Testing the Connection to Sunny Portal You can test the connection to Sunny Portal. You do not need to register in Sunny Portal to do this. 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings"...

  • Page 56: Accessing The Sunny Webbox Via Sunny Portal

    Managing Plant Data SMA America, LLC 7.2.6 Accessing the Sunny WebBox via Sunny Portal During every data transmission from the Sunny WebBox to the Sunny Portal, Sunny Portal saves the current IP address of the Sunny WebBox or the current IP address of your router, with which the Internet connection is established.

  • Page 57: Sd Card

    SMA America, LLC Managing Plant Data 7.3 SD Card 7.3.1 Information on Saving Plant Data on an SD Card You can save plant data onto an SD card. Once you have inserted the SD card into the SD card slot, the Sunny WebBox copies all plant data which is on the internal drive of the Sunny WebBox onto the SD card.

  • Page 58: Integrated Ftp Server

    Managing Plant Data SMA America, LLC 7.4 Integrated FTP Server 7.4.1 Information on the Integrated FTP Server The Sunny WebBox is equipped with an integrated FTP server. You can directly access the saved plant data via the FTP server. The FTP server is activated as standard. You can call up the data with any FTP program or with Internet Explorer.

  • Page 59: Accessing The Ftp Server Via Internet Explorer

    SMA America, LLC Managing Plant Data 7.4.3 Accessing the FTP Server via Internet Explorer 1. Start Internet Explorer. 2. Enter the IP address of the Sunny WebBox with details of the User ID and the password in the address bar of the web browser in accordance with the following template:...

  • Page 60: Ftp Push

    Managing Plant Data SMA America, LLC 7.5 FTP Push 7.5.1 Information on FTP Push The Sunny WebBox is equipped with an FTP Push function. With this function the Sunny WebBox can load the collected data of your PV plant to a freely selectable FTP server. FTP Push always transmits via network port 21.

  • Page 61: Testing Ftp Push

    SMA America, LLC Managing Plant Data Deactivating FTP Push 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings" on the toolbar. 2. Select the "Further Applications > FTP Push" parameter group.

  • Page 62: Service Functions

    Service Functions SMA America, LLC 8 Service Functions 8.1 Updating the Firmware for Sunny WebBox 8.1.1 Notes You have the option of updating the Sunny WebBox firmware. The firmware update can be performed online via the internet or locally via the SD card. Existing settings of the Sunny WebBox and data from the PV plant remain available after the update procedure.

  • Page 63: Firmware Update Via The Internet (Recommended)

    SMA America, LLC Service Functions 8.1.2 Firmware update via the internet (recommended) If the Sunny WebBox has internet access, you can update the Sunny WebBox via the internet automatically or manually. Activating/Deactivating Automatic Firmware Updates When the automatic firmware update is activated, the Sunny WebBox checks for new firmware updates once per day.

  • Page 64: Manually Updating The Firmware

    Service Functions SMA America, LLC Manually Updating the Firmware NOTICE Loss of plant data possible! Only perform a manual firmware update when the PV plant is not in operation (e.g. during the night). Otherwise, losses during the recording of the plant data may occur.

  • Page 65: Firmware Update Via The Sd Card

    Take note of the information on the SD card (see section 10.1 ”Information on the SD Card” (page 82)). 1. Select the required update file in the downloads area of www.SMA-America.com and download it to your computer. 2. Connect the SD card to the computer and create a folder called "UPDATE" on the SD card.

  • Page 66: Updating A Device

    (SB = Sunny Boy) – SB 2000HF/SB 2500HF/SB 3000HF – STP 10000TL-10/STP 12000TL-10/STP 15000TL-10/STP 17000TL-10 (STP = Sunny Tripower) • SMA Bluetooth Piggy-Back from software version 02.00.00.R • SMA Bluetooth Repeater • SMA Power Injector with Bluetooth The device update can be performed online via the internet or locally via the SD card. Existing settings of the Sunny WebBox and data from the PV plant remain available after the update procedure.

  • Page 67: Update Status

    SMA America, LLC Service Functions NOTICE Risk of Yield Loss! For some inverters, device updates are only possible from a specific DC input voltage. The inverters in question do not feed energy during a device update. This can result in temporary yield losses.

  • Page 68: Device Update Via The Internet (Recommended)

    Sunny WebBox downloads the device update from the internet. In SMA inverters with upgraded SMA Bluetooth Piggy-Back, the update process starts on the following day as a result of overnight shutdown (11 am). For all other supported SMA devices, the update procedure starts and 4:00 am the following morning.
  • Page 69 SMA America, LLC Service Functions Performing a Manual Device Update 1. Select "Name of your plant" in the plant tree, and select "Updates" in the device menu. 2. Select the device type(e.g. SB5000TL-20, SB4000TL-20) which you want to update manually.

  • Page 70: Device Update Via The Sd Card

    • Wait until the devices in question are connected to the Sunny WebBox again before executing the automatic device update via SD card. 1. Select the required update file in the downloads area of www.SMA-America.com and download it to your computer.
  • Page 71 WebBox” (page 75). Performing a manual device update via SD card 1. Select the required update file in the downloads area of www.SMA-America.com and download it to your computer. 2. Connect the SD card to the computer and create a folder called "UPDATE" on the SD card.

  • Page 72: Restarting The Sunny Webbox Via The User Interface

    Service Functions SMA America, LLC 8.3 Restarting the Sunny WebBox via the User Interface 1. Select the Sunny WebBox in the plant tree and select "Settings" in the device menu Select "Settings" on the toolbar. 2. Select the "Device > System" parameter group.

  • Page 73: Resetting The Sunny Webbox Using The Reset Button

    SMA America, LLC Service Functions 8.4 Resetting the Sunny WebBox Using the Reset Button You can reset the Sunny WebBox via a small hole in the rear side of the Sunny WebBox behind which the reset button is located. For this the Sunny WebBox must be supplied with electricity.

  • Page 74: Determining Current Settings Of The Sunny Webbox Via The Sd Card

    Service Functions SMA America, LLC 8.5 Determining Current Settings of the Sunny WebBox via the SD Card The following steps allow you to determine the current settings and the current firmware of the Sunny WebBox if you do not have access to the user interface.

  • Page 75: Troubleshooting

    Sunny WebBox with power (see installation guide of the The Sunny WebBox Sunny WebBox with Bluetooth). cannot be found via Incorrect network settings of • Use the Sunny WebBox Assistant the Sunny WebBox the network components.
  • Page 76 Sunny WebBox. Note that this can lead to loss of collected plant data. • Contact the SMA Serviceline. The "POWER" LED is The Sunny WebBox is not • Check the power supply of the plug off.
  • Page 77 SMA America, LLC Troubleshooting No. Problem Cause Rectification Sunny WebBox The data transfer is • Check the settings for Sunny Portal does not send any incorrectly configured. or FTP Push (see page 52). data to the Sunny • Perform a connection test.
  • Page 78 Troubleshooting SMA America, LLC No. Problem Cause Rectification • Check the status of the Bluetooth The firmware After five attempts, the update for system was unable to connection for the devices in your connected devices transmit the update file to the PV plant Please note that the failed.
  • Page 79 SMA America, LLC Troubleshooting No. Problem Cause Rectification 10 Parameters cannot You do not possess the • Change the user group. be processed. necessary rights for the parameter. You have an inverter with The configuration of parameters and the retrofitted SMA Bluetooth...

  • Page 80: Bluetooth Connection

    Bluetooth plant. plant. Further information on SMA Bluetooth can be found in the download section at www.SMA-America.com The Bluetooth connection Inverter is not •...
  • Page 81 Bluetooth is interrupted for some time because the inverters are carrying out a reboot of the communication interface. This does not affect inverters with upgraded SMA Bluetooth Piggy-Backs. • Wait until the inverter has completed a restart. The inverter is then accessible again.

  • Page 82: Appendix

    10 Appendix 10.1 Information on the SD Card To ensure that the SD card is functioning properly, use SD cards available from SMA. Compatibility with all SD cards available on the market cannot be guaranteed. The Sunny WebBox does not support SD cards with storage capacities of over 2 GB or SDHC cards.

  • Page 83: Structure Of An Xml Data File

    SMA America, LLC Appendix Setting Meaning Version The current firmware version of the Sunny WebBox Plant ID Plant ID for Sunny Portal User ID User ID for Sunny Portal DHCP Displays whether the network settings are acquired via DHCP. IP address...

  • Page 84: Information On Your Web Browser

    Appendix SMA America, LLC Setting Meaning Info Information Create Date of generation Culture Language UtcOffset Offset in minutes to UTC MeanPublic Data of the mean values CurrentPublic Data of the spot values Name of the element made up of device name, serial number of the device and the parameter name.

  • Page 85: Activating Ipv6 In Windows Xp Sp2

    SMA America, LLC Appendix 10.6 Activating IPv6 in Windows XP SP2 In order to be able to locate the Sunny WebBox with the Sunny WebBox Assistant, IPv6 is required. IPv6 stands for Internet Protocol Version 6 and specifies the procedures that are necessary for data transfer via a package-switching data network.

  • Page 86: Fcc Compliance Information

    • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • The user is cautioned that changes or modifications not expressly approved by SMA America, Inc. could void the user’s authority to operate this equipment. SWebBox20-eng-BUS111312...

  • Page 87: Contact

    SMA America, LLC Contact 12 Contact If you have technical problems concerning our products, contact the SMA Serviceline. We require the following information in order to provide you with the necessary assistance: • The current firmware version of the Sunny WebBox •...
  • Page 88 SMA America, LLC Legal Restrictions User Manual SWebBox20-eng-BUS111312...
  • Page 89 SMA A YOUR S A DISTRIBUTOR SOLIGENT 800-967-6917 www.soligent.net...

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