Device for plant monitoring with bluetooth wireless technology (70 pages)
Summary of Contents for SMA SUNNY WEBBOX
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Device for Plant Monitoring SUNNY WEBBOX User Manual SWebBox-BUS-eng-111033 | 98-0019233 | Version 3.3...
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All such warranties are expressly disclaimed. Neither SMA America, LLC nor its distributors or dealers nor SMA Solar Technology Canada Inc. nor its distributors or dealers shall be liable for any indirect, incidental, or consequential damages under any circumstances.
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Sunny WebBox. To reduce the risk of personal injury and to ensure the safe installation and operation of the Sunny WebBox, you must carefully read and follow all instructions, cautions and warnings in this user manual.
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SMA America, LLC Important Safety Instructions Other symbols in this document In addition to the safety and hazard symbols described on the previous pages, the following symbol is also used in this user manual: Information This symbol accompanies notes that call attention to supplementary information that you must know and use to ensure optimal operation of the system.
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The Sunny WebBox contains no user-serviceable parts. For all repair and maintenance, always return the unit to an authorized SMA Service Center. Before installing or using the Sunny WebBox, read all of the instructions, cautions, and warnings on the Sunny WebBox in this user manual.
This manual is intended for end users. The Sunny WebBox is intended for private and industrial use. When you log in to the Sunny WebBox there are 2 user groups at your disposal, "Installer" and "User". The "Installer" user group comprises only qualified personnel authorized to make changes to grid-relevant parameters for the connected devices.
SMA America, LLC 2 Sunny WebBox As the central communication interface, the Sunny WebBox connects the PV plant and its operator. The Sunny WebBox collects and documents all data of the connected devices, thus permitting interruption-free monitoring of the PV plant. The Sunny WebBox provides the operator with all recorded data via an Internet connection.
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Sunny WebBox. If the Power Reducer Box is connected, the Sunny WebBox will record the requirements of the distribution grid operator and forward them to the inverter. The Sunny WebBox informs the operator of the requirements of the distribution grid operator.
3 Safety 3.1 Appropriate Usage The Sunny WebBox is a data logger, that records, logs and makes available the data of a PV plant. The Sunny WebBox can receive the requirements of the distribution grid operator via the Power Reducer Box and forward them to the inverters in the PV plant. The Sunny WebBox is suitable for monitoring PV plants of any size.
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There may be an ingress of moisture. Damage to the device is possible. • Use the Sunny WebBox only in the interior and in dry environments. NOTICE Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
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• Do not touch components' connections and plug contacts. • Ground yourself before working on the device. Data deviations The data collected by the Sunny WebBox may deviate from the data of the electricity meter. The Sunny WebBox data must not be used for billing purposes. Data loss The saving procedure for parameters can take up to 30 seconds.
Screw anchors User manual with drilling template and Quick Reference Guide SD card — inserted into the SD card slot on the Sunny WebBox (only with the ordering option Sunny WebBox with SD card). Modem cable with RJ11 plug (only with the ordering option Sunny WebBox with analog modem).
The type plate can be found on the back of the enclosure. Firmware Version The firmware version can be found in the user interface of the Sunny WebBox. The current firmware version is displayed on the bottom right corner of every page.
NETCOM flashes green The Sunny WebBox will transmit data to the Sunny Portal. glows green The most recent data transmission to Sunny Portal/ FTP push has been successful. glows red The most recent data transmission to Sunny Portal/ FTP push failed.
Condition Meaning SYSTEM flashes red Sunny WebBox is starting. glows red An error has occurred in the Sunny WebBox. glows green Sunny WebBox is ready for operation. POWER glows green Sunny WebBox has power. Sunny WebBox does not have power.
5.3 Overview of the LEDs on the Network Connection Item Condition Meaning Speed 100 MB connection speed 10 MB connection speed Link / Activity Connection (Link) established Flashing The Sunny WebBox is currently transmitting or receiving data (activity). No connection established User Manual SWebBox-BUS-eng-111033...
(see page 48). 6.2 Mounting/Installation Location Requirements Please note the following information on the mounting/installation location of the Sunny WebBox: • The Sunny WebBox is suited only for mounting indoors. • The ambient temperature must remain between –4 °F (–20 °C) and +131 °F (+55 °C).
2. Connect the plug-in power supply to the Sunny WebBox and plug it into the socket-outlet (see ➁ ). ☑ As soon as the "SYSTEM" and "POWER" LEDs glow green, the Sunny WebBox has started up and is ready for operation. The start-up procedure can take up to 90 seconds.
6.4.1 Information on Network Settings on the Computer Before you can use the Sunny WebBox for the first time, you need to configure your computer based on the network settings of the Sunny WebBox. The settings are described for the following operating systems: •...
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– If the fields "Default gateway", "Preferred DNS server" or "Alternate DNS server" contain entries, delete these entries. 9. Select [OK]. 10. In the "Local Area Connection Properties" window select [OK]. ☑ The computer is set to the network settings of the Sunny WebBox. User Manual SWebBox-BUS-eng-111033...
– If Windows displays several LAN connections, there are probably several network connections installed on the computer. Ensure that you select the correct network connection, with which the computer is connected to the Sunny WebBox. If necessary, refer to the computer manual.
Commissioning 6.5 Logging in to the Sunny WebBox for the First Time The Sunny WebBox distinguishes between 2 user groups: user and installer. The two user groups are distinguished by two different passwords. If the password is the same for both user groups, you will be logged in as the installer.
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1. Start web browser (e.g. Internet Explorer). Enable JavaScript in the web browser The Sunny WebBox user interface needs JavaScript in order to be able to correctly display and execute the contents and functions of the Sunny WebBox. Enable JavaScript in your web browser.
2. In the "Obtain IP address" field, select the value "Static". 3. In the "IP Address" field enter the static IP address, under which the Sunny WebBox is to be reachable in the local network (see section 15.1 ”Allocating an IP Address in a Local Network”...
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Commissioning SMA America, LLC 10. Connect the Sunny WebBox directly to the receiver (e.g. router, switch or hub) of the local network using the red network cable (patch cable) (see ➀ ). The connection of the receiver is normally indicated by the same symbol as the Sunny WebBox network connection. If necessary, please refer to the receiver manual.
6.7 Configuring the Sunny WebBox for Modem Operation 6.7.1 Information on Configuring the Sunny WebBox with an Analog Modem The following sections describe how to connect and configure the Sunny WebBox to the telephone network with an analog modem. Configuration entails the following steps: •...
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SMA America, LLC – RJ11 socket: Insert the end of the modem cable into the RJ11 socket. ☑ Check whether the Sunny WebBox is connected to the telephone network. You can now configure the modem settings in the Sunny WebBox.
SMA America, LLC Commissioning 6.7.3 Configuring the Modem Settings for the Sunny WebBox The following section provides information on setting up your analog modem. Select "WebBox > Settings > Modem" in the user interface. 3. In the "Allow Modem access" field select "yes". This allows the establishment of a remote data transmission connection to the Sunny WebBox.
The Sunny WebBox is connected to the Sunny Central via Ethernet. Configure the Sunny WebBox for the local network and connect the Sunny WebBox directly to the receiver (e.g., router, switch or hub) of the Sunny Central via the red network cable (patch cable).
Commissioning 6.8.2 Connecting the Sunny WebBox to the RS485 Communication This section describes how to connect the Sunny WebBox to the RS485 communication bus. It is assumed that the Sunny WebBox is located at the end of the RS485 communication bus.
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Commissioning SMA America, LLC 5. Connect the insulated conductors to the plug connector. Observe the assignments of the insulated conductors in the RS485 communication bus. 6. Shorten unused insulated conductors until flush with cable sleeve. 7. Place the plug on the bottom half of the cable enclosure and use the cable tie to fix the cable jacket to the bottom half of the cable enclosure.
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8. Press the upper half of the cable enclosure to the lower half of the cable enclosure and the plug until the terminals snap together. 9. Insert the plug connector into the "SMA COM" socket of the Sunny WebBox. 10. Check whether jumpers are connected to "J1B" and "J1C"...
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"J1A". If no jumper is plugged, connect a jumper. – If the Sunny WebBox is not located at one of the two ends of the RS485 communication bus, no jumper may be inserted in "J1A". Remove jumper on "J1A".
SMA America, LLC Commissioning 6.9 Mounting the Sunny WebBox (Wall or Top-Hat Rail) This section describes how to mount the Sunny WebBox in the following ways: • Mounting the Sunny WebBox on the wall • Mounting the Sunny WebBox on the top-hat rail Mounting the Sunny WebBox on the wall 1.
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Commissioning SMA America, LLC Mounting the Sunny WebBox on the top-hat rail 1. Hook the two lower brackets of the Sunny WebBox onto the lower edge of the top-hat rail. 2. Press the Sunny WebBox upwards and snap it into the upper brackets of the Sunny WebBox.
Password for installer user group: sma 1. Start web browser (e.g. Internet Explorer). 2. Type the IP address of the Sunny WebBox into the address bar and press Enter. ☑ The Sunny WebBox login page opens. – If the page does not open, refer to section 14 ”Troubleshooting” (page 80).
7.2 Logging out of the Sunny WebBox Always log out from the Sunny WebBox when you finish your work on the Sunny WebBox. To do so, select [Logout]. If you only close the web browser, you will not be logged out of the Sunny WebBox.
The navigation bar is always available. The submenu changes depending on which main menu item is selected. On the start page of the Sunny WebBox, there is an overview of the current output, the previous daily yield, and the previous total yield of all the connected inverters.
This section explains the meanings of the various status symbols in the web interface of the Sunny WebBox. The symbol of a Sunny Boy appears in each of the following examples. The Sunny WebBox user interface shows other devices in the PV plant with corresponding symbols.
SMA America, LLC Operation 8.1.3 Overview According to Device Type In the device view, the window on the right provides an overview of all devices in a group. To view all the devices of a specific type, select the device type in the device view.
3. Select a device in the device view or structural view. 4. Select the "Parameters" tab. ☑ The Sunny WebBox lists all the parameters that can be changed on the selected device. The displayed parameters depend on the selected device The displayed parameters depend on the device you selected and can vary significantly between the product ranges (e.g.
3 in order to set the parameters for further devices. 8.4 Displaying the Event Report The event report provides a log of the various events that occur in both the Sunny WebBox and the devices connected to the Sunny WebBox. For example, information on file uploads to Sunny Portal or errors, warnings or other information regarding the connected devices can be stored in the event report by the Sunny WebBox.
The Sunny WebBox transmits the data to Sunny Portal with the next data upload. If the ring buffer is full, the Sunny WebBox will overwrite the oldest data. The time the ring buffer can bridge depends on the device type and number of the detected devices.
13. Select [Register] in the "Last Sunny Portal registration" field. The Sunny Portal password will be sent to the entered e-mail address. ☑ The Sunny WebBox data transmission to Sunny Portal is configured. On the "WebBox > Info" page, you can see when the Sunny WebBox last successfully transmitted data. User Manual...
☑ This setting activates or deactivates data transmission to Sunny Portal. 9.2.3 Adjusting the Plant Identifier for Sunny Portal Sunny Portal identifies your Sunny WebBox via the plant identifier. In the following cases, you must adjust the plant identifier in the Sunny WebBox: •...
Every time the Sunny WebBox connects with Sunny Portal, Sunny Portal saves the current address of the Sunny WebBox or your router with which the Internet connection is established. If your router is configured accordingly, you can access your Sunny WebBox via Sunny Portal.
SMA America, LLC 9.3 Integrated FTP Server The Sunny WebBox is equipped with an integrated FTP server. The FTP server allows you to access CSV files or compressed XML files. In order to use the FTP server, you must first assign the respective read and write access rights for the FTP server on the Sunny WebBox.
9.4 FTP Push Function The Sunny WebBox is equipped with an FTP push function. This function means that the Sunny WebBox can load the collected data of your PV plant (as an xml file) to an FTP server. Testing the FTP push function You can also test the FTP push function using an FTP server installed locally on your computer.
☑ The FTP push function is set and has been tested. 9.5 HTTP Download Via the User Interface You can download the data collected by the Sunny WebBox via HTTP download. This function makes it possible to manually download your collected plant data in CSV or XML format to your computer.
SD card. The Sunny WebBox saves data to a specific file folder on the SD card. The name of the file folder is "WebBox_[SerialNumber]". "[SerialNumber]" designates the serial number of the respective Sunny WebBox.
SMA America, LLC 9.6.1 Setting Data Compression The Sunny WebBox can compress all the data it receives from connected devices. To do so, the Sunny WebBox simply averages the data over a defined time period. Averaged data takes up less memory space in the Sunny WebBox.
SMA America, LLC Settings 10 Settings 10.1 System 10.1.1 Setting the Date and Time 1. Select "WebBox > Settings > System" in the user interface. 2. Select [Change] in the "Time zone (UTC offset)" field. ☑ The "Date/Time/Time zone settings" window opens. 3. Select the time zone in the "Time zone (UTC offset)" field.
• Sunny Central (US version only) "ETHERNET" • All Sunny Central devices (excluding US version) 3. If "SMA-COM" is selected, click [Save] and continue with section 10.2.1 ”Setting SMA-COM” (page 61). If "ETHERNET" is selected, click [Save] and continue with section 10.2.2 ”Setting ETHERNET”...
SMA America, LLC Settings 10.2.1 Setting SMA-COM If the devices of your PV plant are to communicate with the Sunny WebBox via SMA-COM, you must configure this communication method. Data transmission protocols SMA inverters use proprietary protocols for data transmission. The inverters have been using the data protocol "SMA-NET" since the year 2000. Older inverters use the data protocol "SUNNY-NET".
SMA America, LLC 10.2.2 Setting ETHERNET If the devices of your PV plant are to communicate with the Sunny WebBox via Ethernet, you must configure this communication method. 1. On the "PV subnet mask" of the user interface, enter the subnet mask of the communication bus of the central inverter page.
1. In the field "Virtual public HTTP port", enter the port enabled in the router for HTTP access. This port allows the web server of the Sunny WebBox to be accessed via the Internet. 2. In the "Webserver port" field, enter the port over which the web server of the Sunny WebBox can be reached.
Settings SMA America, LLC 4. Select "yes" in the "Use Modbus" field in order to use the Modbus protocol for Sunny WebBox communication. If you activate the Modbus protocol, unauthorized access to the Sunny WebBox is possible. In this case, users without a password will be able to access the instantaneous values of supported devices and change the Sunny WebBox system time Select "no"...
☑ A successful connection test means that all settings are correct. If the connection test was not successful, check the modem settings (see section 6.7 ”Configuring the Sunny WebBox for Modem Operation” (page 33)). Perform the connection test once again. User Manual...
• Never leave slips of paper with passwords lying around. Check the quality of your password. Choose a more secure password if necessary. On initial installation of the Sunny WebBox (no devices have been detected yet), the user interface prompts you to change the default password.
Sunny Portal or the external FTP server each day. You can also define the time when the Sunny WebBox connects to the Sunny Portal or the external FTP server. All data upload settings are related to both data upload to the Sunny Portal as well as to data upload to an external FTP server.
Settings SMA America, LLC 10.7 Configuring the CSV Data Format 1. Select "WebBox > Recording" in the user interface. 2. In the "Format" field, select "CSV". 3. Select [Configure]. ☑ The page for configuring the CSV data format opens. 4. Select the desired format of the file name in the "Filename format" field.
SMA inverters of the type Sunny Backup. The Sunny WebBox allows you to retrieve data from the memory of devices that are supported and have been detected by the Sunny WebBox. This data can either be retrieved automatically or requested manually.
10.9.1 Information on Notification in Case of Error The Sunny WebBox can notify you by e-mail when an error event occurs. An Internet connection is required for this feature. This allows you to react rapidly to failures in your PV plant and minimize downtime.
6. Click [test]. ☑ The Sunny WebBox sends a test e-mail to the telephone number entered. If the test e-mail was not sent, check your e-mail inbox spam folder, your local network settings (see page 31).
11 Service Functions 11.1 Information on Firmware Updates You have the option of updating the Sunny WebBox firmware. The firmware can be updated with or without access to Sunny Portal. When the Sunny WebBox firmware is updated, all the settings and data will be saved.
5. Check whether the Sunny WebBox is available via the user interface. 6. If the Sunny WebBox can be accessed via the user interface, you can remove the SD card. If the Sunny WebBox cannot be accessed via the user interface, do not remove the SD card.
You can stop the Sunny WebBox in one of the following ways: • Stopping the Sunny WebBox via the user interface • Stopping the Sunny WebBox by removing the plug-in power supply from the socket-outlet Stopping the Sunny WebBox via the user interface 1.
Sunny Portal. If you start the Sunny WebBox without making further settings, the Sunny WebBox creates a new plant with a new plant identifier in Sunny Portal. If the Sunny WebBox is to send the data to the existing plant in Sunny Portal, take the following steps after the reset: •...
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☑ The Sunny WebBox will now start with the factory settings. Resetting the Sunny WebBox Using the Reset Button Beginning with Sunny WebBox version E1, the hole for the Reset button is found on the rear panel of the Sunny WebBox under the upper left foot.
2. Select "WebBox > Info" in the user interface. 3. Select [Delete device description]. ☑ The unit descriptions of all devices will be erased. When the Sunny WebBox is restarted, all unit descriptions will be detected again automatically. User Manual...
Maintenance and Care SMA America, LLC 12 Maintenance and Care 12.1 Maintenance Conduct regular visual inspections of the Sunny WebBox to check for external damage or dirt. 12.2 Care NOTICE Damage or destruction of the Sunny WebBox due to ingress of liquids. The Sunny WebBox is not waterproof.
4. If the Sunny WebBox is connected to the telephone network via a modem connection, disconnect the telephone cable from the Sunny WebBox. 5. If the Sunny WebBox is connected directly to a computer or a local network via the Ethernet connection, disconnect the Ethernet cable from the Sunny WebBox.
Check your web browser settings. If necessary, set an exception for a proxy server. Reset the network settings of the Sunny WebBox via the Reset button (see section ”Resetting the Sunny WebBox Using the Reset Button” (page 76)). Press and hold the reset button for 5 −...
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RS485 cabling diagram for information on how the cables should be connected to the RS485 communication bus. Make sure the RS485 cable is properly connected to the Sunny WebBox. Check all connections (see section 6.8.2 ”Connecting the Sunny WebBox to the RS485 Communication Bus”...
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Function” (page 55)). Check whether the server port is set to the correct value (see section 9.4 ”FTP Push Function” (page 55)). Test the Sunny WebBox FTP push function (see section 9.4 ”FTP Push Function” (page 55)). After an FTP download, Given the way Microsoft...
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Sunny WebBox and Sunny Boy Control. It does not have to take other devices into consideration. If more than one master is...
10.3 ”Ethernet Network” (page 62)). 1. If necessary, remove the write protection of the SD card. 2. Insert the SD card into the SD card slot of the Sunny WebBox (see section 9.6 ”Saving Recorded Data on an SD Card” (page 57)). ☑ "MEMORY" LED flashes orange. The Sunny WebBox saves data to a specific file folder on the SD card.
Displays "true" when DHCP use is enabled and "false" when DHCP use is disabled. IP address The IP address of the Sunny WebBox as configured by the user or obtained from the DHCP server. SubNetMask The subnet mask of the Sunny WebBox as configured by the user or obtained from the DHCP server.
Serial number Sunny WebBox serial number. MacAddress Hardware address of the Sunny WebBox. Created Time of the FTP push connection test Version The current firmware version of the Sunny WebBox OSVersion Version of the Sunny WebBox operating system SWebBox-BUS-eng-111033 User Manual...
SMA America, LLC Appendix 15.5 Structure of an XML Data File <?xml version="1.0" encoding="utf-8"?> <WebBox> <Info> <Created>2010-02-10T01:37:04</Created> <Culture>de</Culture> </Info> <MeanPublic> <Key>WR38-006:2000333615:Ipv</Key> <First>10.360</First> <Last>20.225</Last> <Min>10.360</Min> <Max>20.225</Max> <Mean>14.425071</Mean> <Base>14</Base> <Period>900</Period> <TimeStamp>2010-06-23T16:30:38</TimeStamp> <MeanPublic> (...) </MeanPublic> <WebBox> Description of the XML tags Setting Meaning Info...
Time stamp, at which the average was calculated 15.5.1 Accessing Sunny WebBox via Integrated Analog Modem This section describes how to access your Sunny WebBox from any computer with a modem via the integrated modem. The computer must be equipped with an analog modem or an ISDN modem with CAPI driver.
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9. Select [Next]. ☑ The "Internet Account Information" window opens. 10. Enter "User name" (either "User" or "Installer"). The user group selection does not affect the access rights to the Sunny WebBox. 11. Enter the password. 12. Select [Next]. ☑ A summary of the selections you made appears.
SMA America, LLC 16 Accessories 16.1 SD cards As an alternative to the internal ring buffer, you can also store data from the Sunny WebBox on an SD card. Order number for SD card with 1 GB of memory: SD-Card 1 GB Order number for SD card with 2 GB of memory: SD-Card 2 GB 16.2 RS485 Communication Cable...
SMA America, LLC Technical Data 17 Technical Data 17.1 Sunny WebBox Mechanical Data Width x height x depth ⁄ in. x 5 ⁄ in. x 2 ⁄ (255 mm x 130 mm x 57 mm) Weight ⁄ oz. (750 g) Voltage supply...
Technical Data SMA America, LLC 17.2 Plug-in power supply units (CINCON, TRG30R 120) Mechanical Data Width x height x depth ⁄ in. x 2 ⁄ in. x 1 ⁄ (107,8 mm x 57,5 mm x 33,5 mm) Weight ⁄ oz. (300 g)
• Type of communication interface between Sunny WebBox and the inverters • Type and serial numbers of the inverters connected to the plant • If you need to send in the Sunny WebBox, be sure to remove the SD card from the SD card slot of the Sunny WebBox.
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SMA America, LLC Legal Restrictions User Manual SWebBox-BUS-eng-111033...
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