Operating Manual SUNNY HOME MANAGER 2.0 S U N N Y H O M E M A N A G E R 2 . 0 R e s e t ENGLISH HM-20-BE-en-10 | Version 1.0...
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The information contained in these documents is property of SMA Solar Technology AG. Any publication, whether in whole or in part, requires prior written approval by SMA Solar Technology AG. Internal reproduction used solely for the purpose of product evaluation or other proper use is allowed and does not require prior approval.
Preparing for Speedwire Communication ................. 27 Connection ............................ 28 Connecting the Sunny Home Manager to the Router................... 28 Connecting the Sunny Home Manager to the SMA Energy Meter ............. 28 Replacing the SMA Energy Meter ......................... 28 Connecting a Smart Appliance ........................28 Voltage supply terminal ..........................
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Table of Contents SMA Solar Technology AG 10.2 My Sunny Home Manager System........................ 40 10.2.1 PV System Profile.............................. 40 10.2.2 Current Status And Forecast..........................41 10.2.3 Energy Balance ..............................45 10.2.4 Load Balance and Control ..........................51 10.2.5 Energy and Power............................52 10.2.6...
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SMA Solar Technology AG Table of Contents 13.2 Configuring Radio-Controlled Sockets ......................72 13.2.1 Safety when Configuring Radio-controlled Sockets..................72 13.2.2 Requirements when Configuring Radio-Controlled Sockets ................73 13.2.3 Activating/Deactivating Data Collection......................73 13.2.4 Selecting the Load............................73 13.2.5 Entering the Device Name..........................74 13.2.6...
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Table of Contents SMA Solar Technology AG 16.4.2 Automatic Calculation of Nominal PV System Power..................98 16.5 Changing the System Description........................99 16.6 Changing Operator Data ..........................99 16.7 Changing/Deleting the System Image......................99 16.8 Entering the Feed-in Tariff, Self-Consumption Tariff and Electricity Tariff ............. 101 16.9 Configuring Limitation of Active Power Feed-In .....................
1 Information on this Document Validity This document is valid for the device type "HM-20" (Sunny Home Manager 2.0) from firmware version 2.0.13.R. Target Group The tasks described in this document must only be performed by qualified persons. Qualified persons must have the following skills: •...
1 Information on this Document SMA Solar Technology AG Symbol Explanation Information that is important for a specific topic or goal, but is not safety-relevant Indicates a requirement for meeting a specific goal Desired result A problem that might occur Nomenclature...
Alterations to the product, e.g. changes or modifications, are only permitted with the express written permission of SMA Solar Technology AG. Unauthorized alterations will void guarantee and warranty claims and in most cases terminate the operating license. SMA Solar Technology AG shall not be held liable for any damage caused by such changes.
2 Safety SMA Solar Technology AG Sunny Portal visualizes data from components of the SMA Smart Home, the SMA Flexible Storage System and the SMA Integrated Storage System. In addition, data from battery management systems can be displayed in clearly arranged diagrams. Safety Information This section contains safety information that must be observed at all times when working on or with the product.
Maximum number of devices The Sunny Home Manager supports a maximum of 24 devices. The term device includes all components that exchange data with the Sunny Home Manager, i.e. SMA inverters, radio- controlled sockets, and smart loads. The SMA Energy Meter is not included in these devices.
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A fully equipped energy management system (with a maximum of 24 devices) can consist of the following components: • 3 x SMA Inverters • 1 x heat pump that is controlled by the Sunny Home Manager via a direct data connection. • 20 x radio-controlled sockets Due to the actively controlled heat pump, only eleven radio-controlled sockets can be actively controlled by the Sunny Home Manager.
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The Sunny Boy 240 and the Sunny Multigate are not intended for use in Sunny Home Manager systems. Although the Sunny Home Manager can detect the Sunny Multigate, use of the Sunny Home Manager for the configuration of this inverter is not recommended. SMA Solar Technology AG does not accept liability for missing or incorrect data and any yield losses that may result.
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As soon as you have registered and configured a PV production meter in the Sunny Home Manager system, the Sunny Home Manager will no longer query the power data of the SMA inverters directly from the inverters via Speedwire, but will receive the power data from the PV production meter.
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SMA Solar Technology AG 2 Safety Other Devices The following devices can be controlled via a radio-controlled socket. Suitable load profiles are already available for these devices in Sunny Portal. • Heat pump Stiebel Eltron WWK 300 • Heat pump Tecalor TTA 300 The load profiles apply to all devices of the Stiebel Eltron WWK electronic range and the Tecalor TTA electronic range.
3 Scope of Delivery SMA Solar Technology AG 3 Scope of Delivery Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged. S U N N Y H...
SMA Solar Technology AG 4 Product Description 4 Product Description Sunny Home Manager 4.1.1 Functions The Sunny Home Manager is the central device responsible for energy management in households with a PV system for self-consumption. The Sunny Home Manager carries out the following basic tasks: • Collection of energy- and power measured values in the interconnected household •...
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The Sunny Home Manager establishes the connection to Speedwire devices, home loads with direct data connection and radio-controlled sockets via a router/network switch in the local network. SMA inverters are either fitted with Speedwire ex works or can be retrofitted accordingly (see product page of the respective inverter at www.SMA-Solar.com).
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The Sunny Home Manager helps to use excess PV power in households directly and increases the self-consumption quota as a result. For PV systems with SMA battery inverters, the Sunny Home Manager preferentially uses the derated active power to charge the battery.
4 Product Description SMA Solar Technology AG Implementation of grid management services via Ethernet-based communication As part of grid management services, it may be necessary to implement grid operator specifications for active power limitation and for reactive power feed-in (e.g. the active power feed-in of your PV system will be reduced in the event of grid overloads).
• Linux with kernel from version 2.6.12, with Oracle Java Runtime Environment from version 6 • Apple OS X from version 10.6, with Java Runtime Environment from version 6 Energy meters: The Sunny Home Manager has an integrated measuring device. A separate SMA Energy Meter can also be used for measuring. Operating Manual...
4 Product Description SMA Solar Technology AG SMA Solar Technology AG recommends using the integrated measuring device for measuring at the grid-connection point. Measuring occurs bi-directionally. Thus, the purchased electricity and grid feed-in can be measured. For the function Limiting of the active power feed-in, at least one measurement at the grid-connection point is required.
– TTC 04-13 / cool ® • Mennekes AMTRON wall boxes Xtra and Premium models as charging stations for electric vehicles • Home appliances with EEBus interface (see technical information "SMA SMART HOME - Home appliance energy management using EEBus") Operating Manual HM-20-BE-en-10...
The Sunny Home Manager has an integrated measuring device. Depending on the application, the Sunny Home Manager is integrated and configured differently in the system (see Section 8.2, page 33): PV system with SMA inverters and measurement at the grid-connection point (recommended) SUNNY PORTAL UTILITY GRID...
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SMA Solar Technology AG 4 Product Description Sunny Home Manager without using the integrated measuring device SUNNY PORTAL UTILITY GRID UTILITY METER FOR BILLING PV MODULES INTERNET PURPOSES APPLIANCE RADIO-CONTROLLED INTELLIGENT INTELLIGENT SUNNY HOME SOCKETS APPLIANCE APPLIANCE SUNNY BOY 1.5/2.5 MANAGER 2.0...
5 Mounting SMA Solar Technology AG 5 Mounting Requirements for Mounting the Sunny Home Manager ☐ The mounting location must be indoors. ☐ The Sunny Home Manager must be installed in a switch cabinet. ☐ The mounting location must be protected against dust, moisture and corrosive substances.
6 Preparing for Speedwire Communication 6 Preparing for Speedwire Communication If the Sunny Home Manager is to communicate with other SMA devices via Speedwire, the Sunny Home Manager and the Speedwire devices must be in the same local network. Perform the following preparatory steps.
2. Connect the Sunny Home Manager to the router (see Section 7.1, page 28). Replacing the SMA Energy Meter 1. Write down the serial number of the new SMA Energy Meter. The serial number is to be found on the type label of the SMA Energy Meter. 2. Configure the new SMA Energy Meter in Sunny Portal (see Section 12.6 "Configuring the Energy Meter", page 67).
In the case of EEBus compatible home appliances, a pairing must be performed. The new device will appear in Sunny Portal only once the pairing has been completed successfully (see technical information: "SMA SMART HOME - Home appliance energy management using EEBus").
7 Connection SMA Solar Technology AG ☐ Conductor cross-section with current transformer: see recommendations of the current transformer manufacturer 7.5.2 Connecting the Voltage Supply for Applications up to 63 A Sunny Inverters Portal Household Internet L1 L2 L3 Router/ Sunny Home Manager 2.0 SUNNY HOME MANAGER 2.0...
Figure 5: The following figure shows a connection example in TN and TT utility grids in the case of installation at the grid-connection point. Additionally required material (not included in the scope of delivery): ☐ 3 x current transformers (SMA Solar Technology AG recommends current transformer for 5 A secondary current. The current transformers should have at least accuracy class 1.) ☐...
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7 Connection SMA Solar Technology AG 5. Connect the connection cables for voltage measurement (solid gray line) to the screw terminals L1, L2 and L3 at the output of the Sunny Home Manager. To do this, open each screw terminal using a cross-head screwdriver, insert the conductor into the contact terminal and tighten the screw using a cross-head screwdriver (torque: 2.0 Nm).
SMA Solar Technology AG 8 Commissioning 8 Commissioning Testing the Connection to Sunny Portal The Sunny Home Manager automatically establishes a connection to Sunny Portal. You can test whether there is a connection to Sunny Portal if you proceed as described in the following. Requirements: ☐...
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8 Commissioning SMA Solar Technology AG Procedure: 1. Start the PV System Setup Assistant. 2. Register as a new user in Sunny Portal. Log in to Sunny Portal as an existing user. 3. Create a Sunny Home Manager system in Sunny Portal. Starting the PV System Setup Assistant The PV System Setup Assistant is a step-by-step guide of the processes required for user registration and the registration of Sunny Home Manager systems in Sunny Portal.
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SMA Solar Technology AG 8 Commissioning Procedure: 1. Select the field I am already registered in Sunny Portal. 2. Enter the e-mail address and the Sunny Portal password in the fields Sunny Portal e-mail address and Password. 3. Select [Next]. ☑ The page Select PV system opens.
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1. In the Meter Configuration area, select the desired feed-in and purchased electricity meter or PV production meter from the drop-down list: Application Configuration PV system with SMA inverters and measurement at the • Select the entry Internal Energy Meter in the grid-connection point Purchased Electricity and Grid feed-in dropdown-list.
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• Select the entry Internal Energy Meter in the Purchased Electricity and Grid feed-in dropdown-list. • Select the entry SMA Energy Meter xxx in the PV Generation drop-down list. Here, xxx is the placeholder for the SMA Energy Meter serial number. If there are two SMA Energy Meters in the PV system, select the desired SMA Energy Meter.
8 Commissioning SMA Solar Technology AG 4. To go to the Sunny Home Manager system, select [To the PV system]. ☑ The Sunny Home Manager system opens. 5. Enter further PV system properties (see Section 16 "System Settings", page 96): • Add automatically recognized devices • Configure the load profiles of the automatically recognized devices •...
SMA Solar Technology AG 9 Accessing the User Interface of the Sunny Home Manager System 9 Accessing the User Interface of the Sunny Home Manager System If you have only created one system in Sunny Portal, you will automatically access the user interface of this Sunny Home Manager system after logging into Sunny Portal.
10 Page and Menu Selection SMA Solar Technology AG 10 Page and Menu Selection 10.1 System Selection and System List The following is required to display the menu item and page: ☐ Your e-mail address must be assigned to more than one system in Sunny Portal.
The data for the generated energy can only be fully displayed if the integrated measuring device or an externally assigned SMA Energy Meter measures the energy flow at the grid-connection point. The Sunny Home Manager receives the PV generation data via the connected SMA inverters or via an optionally connected SMA Energy Meter, which measures the PV generation output of the local PV system.
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10 Page and Menu Selection SMA Solar Technology AG Option I: The display Option I contains the following current data: Designation Explanation PV generation Currently generated power of your PV system Grid feed-in Power that your system is currently feeding into the utility grid If your system is generating more power than your household needs at the mo- ment or can be stored in the battery, the surplus power is fed into the utility grid.
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SMA Solar Technology AG 10 Page and Menu Selection Designation Explanation Self-sufficiency quota Current ratio of internal power supply to total consumption Internal power supply: Power that your household is drawing directly from your system (direct consumption) and, if applicable, from the battery (battery discharg- ing).
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10 Page and Menu Selection SMA Solar Technology AG Tip: Click on the diagram, hold down the left mouse button and move the mouse to the right or left. This way you can select a different time period. Figure 8: Forecast and Recommended Action diagram (example)
☐ The integrated measuring device or an externally assigned SMA Energy Meter must measure the energy flow at the grid-connection point. The additionally required PV generation data will be determined either directly by the connected SMA inverters or can be captured via an additional PV production meter in PV systems with Sunny Home Manager.
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10 Page and Menu Selection SMA Solar Technology AG The page Energy balance includes the following tabs: Content Current Data in the Consumption diagram: • Current value of consumption: Power that your household is currently drawing from your system (direct consumption or internal power supply for...
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SMA Solar Technology AG 10 Page and Menu Selection Content Current Additional data: • Self-consumption rate: Current ratio of self-consumption to PV power • Direct consumption quota (only displayed for systems with battery): Current ratio of direct consumption to PV power •...
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10 Page and Menu Selection SMA Solar Technology AG Content Additional data: • Self-consumption rate: Ratio of self-consumption to daily yield • Direct consumption quota (only displayed for systems with battery): Ratio of direct consumption to daily yield • Self-sufficiency quota: Ratio of internal power supply to daily consumption •...
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SMA Solar Technology AG 10 Page and Menu Selection Content Year Data in the Consumption diagram: • Annual consumption: Energy that your household drew from your system (direct consumption or internal power supply for systems without battery), the utility grid (purchased electricity) and, if applicable, the battery (battery discharging) during the year selected •...
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10 Page and Menu Selection SMA Solar Technology AG Content Total Data in the Consumption diagram: • Total consumption Total amount of energy that your household has drawn from your PV system (direct consumption or internal power supply for systems without battery), from the utility grid (purchased electricity) and, if applicable, from the battery (battery discharging).
SMA Solar Technology AG 10 Page and Menu Selection 10.2.4 Load Balance and Control Requirements for displaying the page: ☐ In the Sunny Home Manager system, loads must be available and configured which are connected to radio- controlled sockets or which can be directly controlled by the Sunny Home Manager (see Section 13.2, page 72).
☐ No purchased electricity meter and no feed-in meter must be connected to the Sunny Home Manager. The Sunny Home Manager receives the PV generation data via the connected SMA inverters or via an optionally connected PV production meter. The diagrams on the individual tabs show the energy yields only.
SMA Solar Technology AG 10 Page and Menu Selection This page consists of the following tabs: Content • PV power curve over the course of the day Month • Total yield on the days of a month • Average expected yield* Year •...
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10 Page and Menu Selection SMA Solar Technology AG Communication Monitoring Communication monitoring displays the current communication status between the Sunny Home Manager and Sunny Portal. If the Sunny Home Manager does not communicate with Sunny Portal within the set time, Sunny Portal will display an error and notify you by e-mail (see Section 15.4, page 93).
SMA Solar Technology AG 10 Page and Menu Selection Symbol Status Explanation The yields of the monitored inverters are within the configured range. The total yield of all inverters on the last day is displayed. Error The specific yield is outside the tolerance for at least one monitored inverter.
10 Page and Menu Selection SMA Solar Technology AG 10.3 Analysis On the page Analysis, you can compare the power and yield values of individual inverters with one another or with the complete system. Figure 9: Analysis page (example) Position Explanation...
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SMA Solar Technology AG 10 Page and Menu Selection Position Explanation Details area Logbook area * Not shown on the Total tab Device Selection area In this area, you can select whether the complete system and/or individual inverters are to be displayed in the large diagram and in the Details area.
The performance ratio is a measure of the quality of a PV system that is independent of location (for information on the performance ratio, see the technical information "Performance Ratio" at www.SMA-Solar.com). This page displays the following PV system data: •...
• If there is a Sunny SensorBox in your Sunny Home Manager system: performance ratio Data releases Displays to what extent SMA Solar Technology AGor third parties may use your data. You can edit the data releases using this tab (see Section 16.15, page 106). Operating Manual...
10 Page and Menu Selection SMA Solar Technology AG 10.7.2 System Presentation The page PV system presentation offers you the following options: • Send a link to your released pages to third parties (see Section 11.4.1, page 64). • Embed the page PV system profile in other websites.
SMA Solar Technology AG 10 Page and Menu Selection Position Designation Explanation Parameter Opens the Parameters tab with the device parameters (see Sec- tion 12.3, page 66). Logbook Opens the System Logbook tab with the messages for this device (see Section 15.2.1, page 89).
10 Page and Menu Selection SMA Solar Technology AG Position Designation Explanation Add loads Using this button, you can add further loads to the Sunny Home Manager system. Smart appliances are recognized automatically by the configuration wizard and are displayed under Device Overview > Overview of New Devices.
SMA Solar Technology AG 11 Page Settings 11 Page Settings 11.1 Diagram Settings 11.1.1 Setting the Display Period Depending on the diagram, there are different ways of setting the display period. The control element for setting the display period can be found below each diagram.
11 Page Settings SMA Solar Technology AG Procedure: 1. Move the mouse pointer onto on the right below the diagram. ☑ A drop-down menu opens. 2. To hide the legend, select . 3. To show the legend, select . 11.2 Sorting the System List By default, the system list is sorted in ascending order in accordance with the specific system yield.
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SMA Solar Technology AG 11 Page Settings You can link other websites to the following pages: • PV system profile • Energy and power • Annual comparison Requirement: ☐ You must have the user role Installer or PV System Administrator (see Section 17.1, page 107).
If you want to change the parameters of devices in the Sunny Home Manager system, use the Sunny Explorer software (see Sunny Explorer help). You can obtain Sunny Explorer free of charge at www.SMA-Solar.com. You cannot change parameters of the Sunny Home Manager via Sunny Explorer, but only via Sunny Portal.
SMA Solar Technology AG 12 Device Settings Procedure: 1. Select Configuration > Device overview in the page and menu selection. 2. In the device line and the Parameters column, select . ☑ You can read off the parameters in the parameter list.
Automatic. SMA Solar Technology AG only recommends setting the data request interval to Hourly or Daily if your Internet connection is established via a GSM modem. This way, depending on your GSM tariff, you will avoid additional costs.
SMA Solar Technology AG 12 Device Settings Option Description Hourly The Sunny Home Manager sends data to and requests data from Sunny Por- tal hourly. Settings made via Sunny Portal are sent to the Sunny Home Manager within 60 minutes. Daily The Sunny Home Manager sends data to and requests data from Sunny Por- tal every 24 hours.
• Enter the PV array power manually SMA Solar Technology AG recommends calculating the PV array power via the string properties. A string describes a group of series-connected PV modules. Normally, a PV system is made up of multiple strings. Each string has specific properties, such as deviation to south (azimuth) or the roof tilt angle.
SMA Solar Technology AG 12 Device Settings 12.11 Changing the Device Name The serial number of the device is displayed as the default device name. Requirement: ☐ You must have the user role Installer or PV System Administrator (see Section 17.1, page 107).
13 Load Control SMA Solar Technology AG 13 Load Control 13.1 Information on Load Control A load is a device in a household that is operated with electrical energy. To have a load controlled by the Sunny Home Manager, you must establish a connection between the load and Sunny Home Manager. There are...
SMA Solar Technology AG 13 Load Control Risk of injury and fire due to unintentional and unattended switching on of loads Loads that are switched on via a radio-controlled socket unintentionally and while unattended can cause injuries and fires (e.g. an iron).
SMA Solar Technology AG recommends keeping the device name that was automatically generated while registering the SMA radio-controlled socket. The serial number of the SMA radio-controlled socket is encoded in the automatically generated device names. This allows the SMA radio-controlled socket to be identified by comparing with the type label.
Explanation Switch on No control of the SMA radio-controlled socket by the Sunny Home Manager The SMA radio-controlled socket is switched on and switches to the operating mode On. The connected load can draw electric current. Switch off No control of the SMA radio-controlled socket by the Sunny Home Manager...
13 Load Control SMA Solar Technology AG • Select [Upload load icon]. ☑ A file selection window opens. • Select the desired file (permitted file formats: JPG, JPEG, PNG, GIF, BMP). • Select [Open]. ☑ The file is uploaded and then displayed in the drop-down list Load icon as the selected new load icon.
SMA Solar Technology AG 13 Load Control Procedure: • In the field Programmability, activate the required checkbox: Setting Explanation After the start, the load runs through a defined program. Interrupting the load during the course of the program can affect the operation result and should therefore be avoided.
13 Load Control SMA Solar Technology AG Procedure: Enter the maximum program operating time for the load connected in the Max. Program Operating Time text field (see the load manual). 13.3.9 Entering the Minimum Switch-On Time The minimum switch-on time is the minimum time that the load connected must remain switched on, for example, to complete its starting sequence or complete a work sequence.
SMA Solar Technology AG 13 Load Control 13.3.12 Setting Measuring and Switching of the Radio-Controlled Socket • In the drop-down list Measuring and switching, select the required setting. Setting Explanation Radio-controlled socket is to measure and switch (intel- The load draws electric current via the radio-controlled ligent power consumption) socket.
13 Load Control SMA Solar Technology AG 13.3.14 Setting the Priority of the Load The priority determines which load should be switched on preferentially in the event of conflicts. The priority will only be considered for the following loads: • Smart appliances with optional energy absorption. You will have already set the priority of these devices when adding them to your Sunny Home Manager system via the configuration wizard.
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SMA Solar Technology AG 13 Load Control Procedure: 1. Select Configuration > Load Overview and Planning in the page and menu selection. 2. In the line of the desired load, in the column Configuration, select 3. In the tab Name of Load, select the button [Edit].
13 Load Control SMA Solar Technology AG Adding an Additional Time Period If a load is not to run throughout the day, but rather at predefined intervals (e.g. pond pump), you must add several consecutive time periods for this day. Here, the number of time periods equates to the number of intervals in which the load is to run.
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☐ You must have the user role Installer or PV System Administrator (see Section 17.1, page 107). ☐ The load must support the data exchange protocol EEBus/SPINE or the data exchange protocol SEMP (see the manual of the load and technical information at www.SMA-Solar.com). Procedure: 1.
☐ You must have the user role Installer or PV System Administrator (see Section 17.1, page 107). Requirement for SMA devices: ☐ For the new SMA device, the default password 1111 for the user group Installer or the system password of the existing system must be set (see Section 18.3, page 110).
☑ The Sunny Home Manager connects to the new device. Page 2 of the configuration wizard opens. ✖ Page 2 of the configuration wizard does not open but the error message Connection Failed is displayed? A password other than 1111 or other than the system password of the existing system is set for the new SMA device.
14 System Management SMA Solar Technology AG ☐ The new Sunny Home Manager must be supplied with voltage (see the installation manual of the Sunny Home Manager). ☐ You must be a system administrator (see Section 17.1, page 107). Procedure: 1. Open www.SunnyPortal.com and select PV System Setup Assistant.
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SMA Solar Technology AG 14 System Management You have the following options for reassigning the Sunny Home Manager to your Sunny Home Manager system: • Reassigning the Sunny Home Manager via the PV System Setup Assistant • Reassign the Sunny Home Manager via the Sunny Portal access (see Section 14.3, page 85) Reassigning the Sunny Home Manager to the Sunny Home Manager System via the PV System...
14 System Management SMA Solar Technology AG 14.5 Deleting a Device from Sunny Portal Requirement: ☐ You must have the user role Installer or PV System Administrator (see Section 17.1, page 107). Device data is irretrievably deleted If you delete a device, all the data of that device is irretrievably deleted.
If you require more detailed system monitoring functions and more comprehensive data storage, you have the option of activating additional functions via the SMA Online Store subject to a fee. If you do not yet have access to the SMA Online Store, please contact your distributor.
15 System Monitoring SMA Solar Technology AG Procedure: 1. Select PV System Logbook in the page and menu selection. 2. To filter messages, set one or more of the following filters: Input field or drop-down list Explanation Go to • Enter the date for the messages you would like to display. Tip: click the calendar icon and select a date in the calendar.
SMA Solar Technology AG 15 System Monitoring You can have the e-mails sent as a text message through your mobile service provider or forwarded as a text message from your e-mail account. Report Possible content Daily info report • Daily yield (kWh) •...
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15 System Monitoring SMA Solar Technology AG Range Explanation Recipient • Enter the e-mail address(es) of the recipient(s) in the text field E-mail address(es). If you enter several e-mail addresses, separate these by commas. Content • In the area Select channel(s), activate the content that is to be displayed in the e-mail.
SMA Solar Technology AG 15 System Monitoring Range Explanation Interval • To receive an e-mail with event report every hour, activate the option Hourly. • To receive one e-mail with event report per day, activate the option Daily and, in the drop-down list, select the time you would like to receive the e-mail.
15 System Monitoring SMA Solar Technology AG Procedure: 1. Select PV System Monitoring in the page and menu selection. 2. In the area Communication Monitoring, select [Settings]. ☑ The page Configuration communication monitoring opens. 3. Click the slider and, holding the left mouse button pressed, set how quickly Sunny Portal is to report an error and notify you by e‑mail:...
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SMA Solar Technology AG 15 System Monitoring PV array power The PV array power is preset in the text field Generator capacity [kWp]. Sunny Portal calculates the PV array power based on the nominal power of each inverter. You can also enter the PV array power manually or have Sunny Portal calculate it by entering information on the strings (see Section 12.10, page 70).
16 System Settings SMA Solar Technology AG 16 System Settings 16.1 Entering String Properties A string describes a group of series-connected PV modules. Normally, a system is made up of multiple strings. Each string has specific properties, such as deviation to south (azimuth) or the roof tilt angle.
SMA Solar Technology AG 16 System Settings Input field or drop-down list Explanation Tilt angle The tilt angle indicates by how many degrees the module surfaces deviate from the horizontal. In some systems, the module surfaces are optimally aligned according to the latitude. In Germany, the optimum orientation is 30 degrees from the horizontal.
16 System Settings SMA Solar Technology AG 16.4 Setting the Nominal PV System Power 16.4.1 Manually Entering the Nominal PV System Power The nominal PV system power is the sum of the power of all PV modules. You can obtain the nominal PV system power specifications from your installer.
SMA Solar Technology AG 16 System Settings 4. In the area Power, activate the checkbox Calculate PV system performance from device properties. ☑ The calculated nominal PV system power is displayed. 5. Select [Save]. 16.5 Changing the System Description You can enter important features of the system in the description. The text is displayed on the page PV system profile.
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16 System Settings SMA Solar Technology AG You can replace the standard system image with a user-defined system image. The user-defined system image will also be displayed at the following locations: • On the PV system profile page • If pages have been released for Sunny Portal, the system image will be shown on the list of released systems on the www.SunnyPortal.com homepage.
SMA Solar Technology AG 16 System Settings 3. Select [Edit]. ☑ The menu for setting system data opens. 4. Select [No PV system image] in the area PV system image. 5. Select [Save]. 16.8 Entering the Feed-in Tariff, Self-Consumption Tariff and Electricity Tariff The values entered for the feed-in tariff, self-consumption tariff and electricity tariff affect the following components: •...
Limitation of the active power feed-in to 0% is only supported by inverters that support the fallback function (fallback: in the event of a communication failure between the Sunny Home Manager and the inverter, the inverter reverts to an output power of 0 watts). For more information see the inverter manual at www.SMA-Solar.com. Requirement: ☐...
SMA Solar Technology AG 16 System Settings 5. Select [Save]. ☑ The data is being transferred. This can take up to five minutes. 6. To display the active power limitation, select Energy Balance > Current or Energy Balance > Day in the page and menu selection.
16 System Settings SMA Solar Technology AG 4. In the area Optimization Target, click the slider and, holding the left mouse button pressed, set the optimization target: • To achieve the highest self-consumption possible, move the slider towards ecological. • To achieve the greatest possible cost savings, move the slider towards economical.
SMA Solar Technology AG 16 System Settings 4. In the area Yield Expectations , enter the specific annual yield in the text field Specific Annual Yield. ☑ The predicted annual yield is displayed in the field Predicted Annual Yield. 5. To enable configuration of the average expected yield and the monthly distribution on the page Annual Comparison, activate the checkbox The monthly distribution can be configured in the diagrams.
16 System Settings SMA Solar Technology AG 16.15 Editing Data Releases You can set whether to make your PV system data available to the PV database "www.sonnenertrag.eu" or the Internet portal Sunny Places. "sonnenertrag.eu" is an online platform where you can publish the yields of your PV system and compare them with other registered PV systems.
SMA Solar Technology AG 17 User Management 17 User Management 17.1 User Groups and User Rights If you have the user role PV system administrator, you can create further users in Sunny Portal so that they have access to your Sunny Portal system. You can assign various roles to users. The roles are differentiated by the rights they grant to users in your Sunny Portal system.
17 User Management SMA Solar Technology AG Rights Role Guest Standard user Installer PV system administrator Delete Sunny Home Manager − − ✓ ✓ Reassign the Sunny Home Man- − − ✓ ✓ ager to the system Delete the Sunny Home Man- − − ✓ ✓ ager system Add devices −...
SMA Solar Technology AG 17 User Management Procedure: 1. Select Configuration > User management in the page and menu selection. 2. In the user line and the column Delete, select . 3. Confirm the security prompt with [Yes]. 17.4 Changing User Rights Requirement: ☐...
18 Password Information SMA Solar Technology AG 18 Password Information 18.1 Requirements for a Secure System Password You increase the security of your password with the following measures: • Select passwords containing at least eight characters. • Use combinations of upper-case and lower-case letters, special characters and numbers.
SMA Solar Technology AG 18 Password Information The following special characters are permitted: • ! $ % & / ( ) = ? + − . ; : _ < > # • Space Procedure: 1. Select User Info/Logout > Personal data in the page and menu selection.
Service (see Section 22 "Contact", page 126). The PV System Setup Assistant lists none or It is possible that the SMA device is not correctly connected to the not all of the new SMA devices that are con- router or is not supplied with voltage.
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• Set NetID 0 on the Speedwire device with BLUETOOTH interface. This deactivates communication via BLUETOOTH. The PV System Setup Assistant lists none or The SMA device is not located in the same local network as the not all of the new SMA devices that are con- Sunny Home Manager.
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Cause and corrective measures The PV System Setup Assistant lists none or The firewall may not have been set up correctly. not all of the new SMA devices that are con- Corrective measures: nected via Speedwire. • Enable ports 9523 and 3478 in the firewall (see firewall documentation).
The automatic firmware update is not work- The Sunny Home Manager may not be able to establish a connec- ing and there is no corresponding error mes- tion to the SMA Update Portal because there is a proxy server in sage. your network.
Sunny Home Manager will be deleted. The data saved in Sunny Portal can be transmitted to the Sunny Home Manager after calling up the PV system again in Sunny Portal. Devices that were connected to the Sunny Home Manager via EEBus must be reconnected (see technical information "SMA SMART HOME - Home appliance energy management using EEBus").
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SMA Solar Technology AG 19 Troubleshooting Problem Cause and corrective measures On the pages Energy balance and Load The tab is only displayed if the data request interval is set to Auto- balance and control, the Current tab is matic.
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Problem Cause and corrective measures Sunny Portal is displaying unrealistic data. The integrated measuring device of the Sunny Home Manager or the separate SMA Energy Meter is not correctly connected or config- ured. Corrective measures: • Ensure that all devices are correctly connected and configured.
SMA Solar Technology AG 19 Troubleshooting Problem Cause and corrective measures No data is displayed on the Current tab on It is possible that no PV production meter is connected to the the page Energy Balance. Sunny Home Manager and that too many data capture devices (e.g.
19 Troubleshooting SMA Solar Technology AG 19.8 Messages concerning Active Power Limitation in the System Logbook Problem Cause and corrective measures Message in the system logbook: Although the function Limitation of active power feed-in is acti- Supplied power has exceeded the per- vated, more than the maximum permitted active power has been fed mitted value several times.
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SMA Solar Technology AG 19 Troubleshooting Problem Cause and corrective measures Message in the system logbook: The voltage supply of the gateway is faulty. EM gateway not found: Corrective measures: SEMP, name: • Check whether the power plug of the gateway is plugged into the outlet.
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19 Troubleshooting SMA Solar Technology AG Problem Cause and corrective measures Message in the system logbook: The gateway is not communicating correctly with the Sunny Home Manager. Communication with the EM Corrective measures: gateway disturbed: SEMP, • Restart the gateway (see manual of the gateway).
SMA Solar Technology AG 20 Decommissioning 20 Decommissioning 20.1 Decommissioning the Sunny Home Manager Procedure: • Disconnecting the Sunny Home Manager from the voltage supply • Removing the cables and dismounting the Sunny Home Manager Disconnecting the Sunny Home Manager from the voltage supply Danger to life due to electric shock Lethal voltages are present at the connection point of the utility grid.
Alternative application a. Measurement of PV generation power b. Measurement inactive (L1, N, network) Max. number of devices on the system (excluding the SMA Energy Meter) Total number of devices in the system up to 24 • of which devices as loads in active energy...
Automatic for the Sunny Home Manager and the connected SMA devices Warranty Two years Certificates and approvals www.SMA-Solar.com Accessories SMA Energy Meter as complement to integrated measur- Precise three-phase measuring, connection via Ethernet in ing device the local network. Model number HM-20 Operating Manual...
SMA Solar Technology AG 22 Contact If you have technical problems with our products, please contact the SMA Service Line. We require the following information in order to provide you with the necessary assistance: • Serial number and software package of the Sunny Home Manager •...
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SMA Solar Technology AG 22 Contact United Arab SMA Middle East LLC India SMA Solar India Pvt. Ltd. Emirates Abu Dhabi Mumbai +971 2234 6177 +91 22 61713888 SMA Online Service Center: www.SMA-Service.com SMA Solar (Thailand) Co., Ltd. 대한민국 SMA Technology Korea Co., Ltd.
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