Contact - SMA POWER REDUCER BOX Technical Description

SMA Solar Technology AG
15 Contact
If you have technical problems concerning our products, contact the SMA Service Line. We require
the following information in order to provide you with the necessary assistance:
• Information on the Ethernet network used.
• Information on the PV system.
• Configuration file and log file from the SD card.
• Firmware version of the Power Reducer Box (see section 3.2 "Identifying the Power Reducer
Box" (page 12)) as well as the connected WebBox devices.
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Serviceline
Inverters: +49 561 9522 1499
Communication: +49 561 9522 2499
Fax: +49 561 9522 4699
E-Mail: serviceline@SMA.de
Technical Description REDUCERBOX-TEN100412

Contact

51