Backing Up And Restoring System Information; Backing Up Data With Icsrt - Nortel Norstar ICS Remote Tools 11 Quick Start Manual

Backing up and restoring system information

It is important that you backup the system data for the Norstar systems you are managing on a
regular basis to prevent long delays for reprogramming in the event of a system failure.
The ICS Remote Tool (ICSRT) allows you to schedule a backup for times of low system activity,
by entering specific date and time information
The Run Tool menu Backup Restore tool allows you to do an immediate backup or restore.

Backing up data with ICSRT

You can either use the Add/Submit Job screen, located under the Scheduler menu heading
("Backing up and restoring system information" on page
Backup Restore tool, located under the Run Tool menu heading to perform backups on your
Norstar customers.
When you use ICSRT to perform a scheduled backup, a copy of the Norstar system programming
copies to the current <database path>\backup\ folder in a file called <System ID>.new on the
computer where ICSRT is located. This copy can be used to restore the programming to the
Norstar system through a scheduled restore in the event of complete programming loss. The file
name changes to <System ID>.old when the next backup occurs. Only two versions of backed-up
files are stored.
If you use the Backup Restore tool, the files are saved in <ICSRT installed path>\backup\ in a
file called FNVRAM.new, unless you specify another path.
Caution: We recommend that you create a separate folder under your CustomerInfo
database/backup folder for manual backups. Refer to
manual backup, you can then navigate to this folder instead of storing the file in the default
folder, where it might accidentally get overwritten.
This also allows you to have both types of backup files stored close to each other.
Figure 18 Customer database backup folders
<database folder name>
Tips: If the computer you are using is in the same building as the Norstar system, we
strongly recommend that you copy backup files to CD and store it offsite.
CustomerInfo.mdb
backup
<systemIDcustomer1>.new
<systemIDcustomer1>.old
<Customer1manualbackup>
FNVRAM.new
Using Norstar ICSRT Tools version 11
23) or you can use or the
Figure 18. When you perform a
File created by scheduled backup
File created by Backup Restore tool
Norstar ICS Remote Tools Quick-start Guide
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