Nortel Norstar ICS Remote Tools 11 Quick Start Manual page 16

Nortel norstar ics software: quick start

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Using Norstar ICSRT Tools version 11

Figure 10 Cannot find database

When you click on OK, the ICSRT Customer Info screen opens within the default database

(Figure

11).

Figure 11 Customer Info opens in default database

Removing any other database does not have any impact on working of ICS Remote tools

application.

Warning: Do not delete the default database file Nortel Networks/ICSRT/db/

customerinfo.mdb. Deleting any of the default folders may cause ICSRT to fail, and you

would need to reinstall the application.

N0004998 01

Default database path

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