Working With Customer Information; Adding A Norstar System - Nortel Norstar ICS Remote Tools 11 Quick Start Manual

18 Using Norstar ICSRT Tools version 11

Working with customer information

This section describes how you add, delete, edit or copy Norstar system and customer
information displayed on the Customer Info screen.

Adding a Norstar system

Before you can perform scheduled backup/restore operation you must add the Norstar system
information to the Customer Info database.
Make sure your monitor displays the Customer Info screen.
1
Choose the Customer Details menu, and select Add.
2
The Add Customer Information screen appears
Figure 14 Add Customer Information screen
Fill out the information about the customer and the Norstar site.
3
All the information you need for the Add System screen is described in
information before you start" on page
N0004998 01
(Figure 14).
6.
"Collecting system