Nortel Norstar ICS Remote Tools 11 Quick Start Manual page 14

14 Using Norstar ICSRT Tools version 11
If you type a folder name that does not exist in the directory at the end of the path, the system will
request permission to create a new folder. The CustomerInfo database then copies to that folder.
If you do not know the exact path, click on the Browse button (...) to get the Browse for Folder
screen and navigate to the folder where you want to install the database, then click OK.
Figure 8 Browse for Folder to find path to database
Note: You can use this process to backup the CustomerInfo database whenever required.
Warning: If a database is deleted, all the customer records and all the information
attached to those customer records is permanently removed.
It is advisable to maintain frequent backups of your databases in a secure folder.
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