Replacing Hardware Components - Nortel CallPilot User Manual

14 Chapter 2 About this guide
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Replacing hardware components

Introduction
This guide describes how to replace or install hardware components as
follows:
To replace or install
the 201i server (in the event of a
complete system failure)
the hard drive
the software feature key (dongle)
MPC-8 cards
Approved replacement parts
Before replacing any parts on your server, refer to the Nortel* product
catalog for the part codes.
Preparing for maintenance activities
Before you proceed with hardware maintenance activities, review the
CallPilot Installation and Configuration Task List (NN44200-306) for the
following information:
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Copyright © 2007, Nortel Networks
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remote access connection problems
CallPilot application problems
CAUTION
The use of parts that are not approved by Nortel can cause
serious system problems or void your Nortel warranty.
required tools and equipment
recommended safety precautions for electrostatic discharge, handling
cards, and handling your server
instructions for shutting down your 201i server or for taking it out of
service
Nortel CallPilot
201i Server Maintenance and Diagnostics
NN44200-705 01.01 Standard
5.0 23 February 2007
See
"Replacing the server" (page 89)
"Replacing the IDE hard drive" (page
93)
"Replacing the software feature key"
(page 103)
"Replacing Multimedia Processing
Cards" (page 105)
Nortel Networks Confidential